66 episodes
Public Sector Future Microsoft Podcasts
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- Technology
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5.0 • 6 Ratings
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This is a show for anyone who cares about using digital approaches in the public sector to deliver better outcomes. We explore stories from around the world, where public servants have been successful at driving change. We meet the people behind the stories, to hear their first-hand experiences and lessons learned. Throughout the series we discuss technology and trends, as well as the cultural aspects of making change happen.
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Innovative Culture and AI—Digital Transformation in the City of Kelowna
As the former CIO for the City of Kelowna in Canada, Jazz Pabla led a small team charged with delivering digital services and meeting the developing needs of a growing city. He talks with host Olivia Neal to explore how the team used Generative AI to test new approaches to service delivery, to support developers, and to create a culture of innovation that attracts and keeps talented people.
Click here for more information about the City of Kelowna and their conversation.
Click here for transcript of this episode.
Olivia Neal [host] | LinkedIn
Jazz Pabla [guest] | LinkedIn
Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes
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Accessibility Fundamentals—Collaborating for Impact
Rich Corbridge is the Chief Digital and Information Officer for the UK’s Department for Work and Pensions (DWP), the UK’s biggest public service department with 100,000 employees, serving 20 million customers. Rich joins host Olivia Neal to discuss how DWP has been embedding approaches to accessibility, including by partnering with Microsoft to build the accessibility skills of their employees, which in turn helps them to support jobseekers with disabilities to better use technology in gaining and retaining employment in an increasingly digital workplace.
Click here for transcript of this episode.
Olivia Neal [host] | LinkedIn
Rich Corbridge [guest] | LinkedIn
Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes
Join the Microsoft Ability Summit to learn more about how the newest tech can bridge the accessibility divide.
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A Connected and Citizen-Centered City—Lessons from Brussels
Join host Olivia Neal as she meets Mary Odile Longard, the CEO of i-CITY. Marie Odile shares the approach that she and her team have taken to enable the digital transformation of the City of Brussels. She introduces BRUCE, the new omni-channel platform used by the city, explains the impact of this work on citizens and employees, as well as her lessons for others.
Click here for transcript of this episode.
Olivia Neal [host] | LinkedIn
Marie Odile Lognard [guest] | LinkedIn
Learn more about I-CITY and BRUCE on their website: Home | i-CITY (brucity.be)
Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes
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Transforming Public Sector Services using Generative AI—Global Case Studies
Robyn Scott, the CEO and Co-founder of Apolitical joins host Olivia Neal as they discuss the findings of a new report on generative AI in the public sector. Using examples from Japan, Canada and Portugal, they explore the potential for generative AI to transform government operations. Robyn shares the lessons other public sector organizations can learn from these leading examples, and the ‘balance towards optimism’ of public servants.
Click here for transcript of this episode.
Olivia Neal [host] | LinkedIn
Robyn Scott [guest] | LinkedIn
Read the report: Transforming Public Sector Services using Generative AI
Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes
Apolitical
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Digital Transformation in Defense—A Conversation with General Bob Brown
In this episode, guest host AT Ball interviews General Bob Brown, President of Association of the United States Army (AUSA), exploring the evolving role of digital tech in defense. The conversation emphasizes the impact of technologies like AI, cloud solutions, and collaboration across sectors. General Brown highlights the need for talent development and education, emphasizing AUSA's role in navigating the shift to a more digitally-driven military landscape. The episode provides valuable perspectives on the intersection of technology, security, and collaboration in the defense sector, offering a glimpse into the future of digital transformation in the public sector.
Click here for transcript of this episode.
AT Ball [guest host] LinkedIn
Olivia Neal [host] | LinkedIn
AUSA
Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes
Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts -
Leveling the cybersecurity playing field with AI, Machine Learning, and Cloud
Jonathan Cassar, the Chief Technology Officer and Head of Information Security at the Malta Information Technology Agency (MITA), provides insights into global cybersecurity trends and their implications for the public sector. He discusses strategies to bolster cybersecurity in government and critical infrastructure, approaches to tackling the cybersecurity talent shortage, the integration of human expertise with technology to combat threats effectively, and best practices for automating security operations in government.
Olivia Neal [host] | LinkedIn
Alvaro Vitta | LinkedIn
Jonathan Cassar | LinkedIn
MITA
Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes
Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts
Customer Reviews
Very informative
I like the lens that the presenter has taken letting the government expert tell their story. Interesting stuff and not a Microsoft pitch. Liked it.