Business By Design

ProSolution
ProSolution
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  • Entrepreneurship
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Business by Design is the podcast for owners who want to start, scale or exit a business. Each week, Stuart Wemyss and Mena Abraham unpack the four things every business must get right: value, engine, reach and team. Using the VERT flywheel, they show how these fit together to build a business that runs without you, and how the choices you make inside the business flow through to your personal wealth, lifestyle and exit options. Every episode is short and to the point, with no fluff and no sales pitches. Go to https://www.businessbydesignpodcast.com 

  1. 20h ago

    Ep 194: How to reverse-engineer your customer’s ‘Yes’

    Send us Fan Mail Before you can test whether people will pay, you need to know whose "yes" you're actually chasing, and most owners get this wrong in a very specific way.  In this Value deep dive, Stuart and Mena introduce reverse-engineering the yes: start from the moment someone buys, then work backwards to the buyer, the outcome, and the trigger that got them there. Mena explains why "business owners" or "SMEs" isn't a target customer at all, just a category, using Peloton, Chewy, and Lululemon to show how precision changes everything from price to product.  The test: if your customer description could be swapped into a competitor's marketing and still make sense, it's too broad. Stuart reframes the real buyer around the progress they're trying to make: the barrister who sells career risk-reduction, the Amex Platinum buyer who's buying status, not what your product does. Then the three-part filter for a genuine customer: a live trigger (Ring's fear event versus Cleardocs' life-stage moment), constraints you design around (Planet Fitness deleting the contract), and the capacity, not just desire to pay (Tesla redesigning its buyer as price fell). Plus why being deliberate about who you're not for, à la Hermès and Costco, is a competitive advantage. If this episode resonated with you, please leave a rating on your favourite podcast platform. It helps us reach more incredible listeners like you. Thank you for being a part of the journey! Click here to subscribe to our weekly email. Work with Mena & Stuart's team: At ProSolution Private Clients we encourage clients to adopt a holistic and evidence-based approach when making financial decisions. Visit our website. Follow us: Stuart: Twitter/X and LinkedIn.  Mena: LinkedIn IMPORTANT: This podcast provides general information about finance, taxes, and credit. This means that the content does not consider your specific objectives, financial situation, or needs. It is crucial for you to assess whether the information is suitable for your circumstances before taking any actions based on it. If you find yourself uncertain about the relevance or your specific needs, it is advisable to seek advice from a licensed and trustworthy professional.

  2. Aug 18

    Ep 193: Stop scaling until someone actually pays you what you want/need

    Send us Fan Mail Founders love to scale, but scaling before anyone has paid a real price for a real outcome simply converts a slow failure into a fast, expensive one. In this episode, the first in a deep dive on Value, Stuart names the trap: scaling doesn't fix a weak offer; it just gives that weak offer more customers, more overhead, and more cash to burn. Mena draws the crucial line between attention and demand. Compliments, engagement, and "I'd definitely buy that" are evidence of interest, not a sale. The only test that matters is whether someone has actually paid, in cash, at or near your target price, and heavy discounting is itself a signal the offer isn't yet standing on its own. Stuart offers a sharp three-way diagnostic for when an offer isn't landing: is the problem the segment, the offer, or the message?, illustrated with Segway, Quibi, and early Dropbox.  Mena explains how to read the data rather than your feelings, and Stuart lays out fast, cheap tests you can run this month, from pre-selling to price testing. The gate before you scale: paid customers, at the price the business actually needs. If this episode resonated with you, please leave a rating on your favourite podcast platform. It helps us reach more incredible listeners like you. Thank you for being a part of the journey! Click here to subscribe to our weekly email. Work with Mena & Stuart's team: At ProSolution Private Clients we encourage clients to adopt a holistic and evidence-based approach when making financial decisions. Visit our website. Follow us: Stuart: Twitter/X and LinkedIn.  Mena: LinkedIn IMPORTANT: This podcast provides general information about finance, taxes, and credit. This means that the content does not consider your specific objectives, financial situation, or needs. It is crucial for you to assess whether the information is suitable for your circumstances before taking any actions based on it. If you find yourself uncertain about the relevance or your specific needs, it is advisable to seek advice from a licensed and trustworthy professional.

  3. Aug 11

    Ep 192: Can you describe your business model in four sentences?

    Send us Fan Mail Here's the challenge Stuart opens with: describe your business in four honest sentences, one each for why customers pay, how you deliver profitably, how the right people find you, and how quality holds as you grow. Most owners can talk about their business for an hour but can't compress it into four sentences that survive scrutiny, and that vagueness is itself the problem. This isn't an elevator pitch; it's a decision filter that reveals where you're genuinely strong and where you're quietly weak. Mena walks through the four questions in plain language, warning that "we work hard" is not an engine answer, while Stuart uses Apple as a worked example of what clarity actually looks like. The gap between your four sentences and Apple's is precisely the work to be done. Crucially, the discipline is sequencing, not simultaneous effort: score each sentence, find the weakest, and make it your ninety-day project while the others sit in maintenance. Stuart names the expensive mistake of scaling reach before value and engine are solid, which just spreads weakness faster, and Mena shows how the sentences become a tool for saying no. The goal isn't four polished sentences. It's a business that compounds by design. If this episode resonated with you, please leave a rating on your favourite podcast platform. It helps us reach more incredible listeners like you. Thank you for being a part of the journey! Click here to subscribe to our weekly email. Work with Mena & Stuart's team: At ProSolution Private Clients we encourage clients to adopt a holistic and evidence-based approach when making financial decisions. Visit our website. Follow us: Stuart: Twitter/X and LinkedIn.  Mena: LinkedIn IMPORTANT: This podcast provides general information about finance, taxes, and credit. This means that the content does not consider your specific objectives, financial situation, or needs. It is crucial for you to assess whether the information is suitable for your circumstances before taking any actions based on it. If you find yourself uncertain about the relevance or your specific needs, it is advisable to seek advice from a licensed and trustworthy professional.

  4. Aug 4

    Ep 191: Why your business has four problems, not forty

    Send us Fan Mail The three "killers" thin margins, poor reach, and weak demand- tell you what's failing, but not what to build. In this episode, Stuart and Mena introduce VERT: Value, Engine, Reach, and Team the operating system underneath those symptoms, and the four things you actually control. By the end, you'll have a single model to run every business decision through, instead of juggling forty disconnected problems. Mena maps the four pillars onto the three killers: margins sit at the intersection of Value (what you can charge) and Engine (what it costs to deliver); Reach gets you chosen but can't manufacture demand; and Team touches everything, holding the whole system together. Stuart then explains why VERT is a flywheel, not a checklist, each pillar reinforcing the next, so momentum comes from consistent pressure on the right point rather than one dramatic push across everything. Mena shares the green flags and red flags for spotting your weakest pillar, and the misdiagnosis trap, where the symptom and cause live in different pillars. Stuart closes with the four-bucket test: a two-question filter for every decision, and a rule to focus your weakest pillar for ninety days while the rest run in maintenance mode. If this episode resonated with you, please leave a rating on your favourite podcast platform. It helps us reach more incredible listeners like you. Thank you for being a part of the journey! Click here to subscribe to our weekly email. Work with Mena & Stuart's team: At ProSolution Private Clients we encourage clients to adopt a holistic and evidence-based approach when making financial decisions. Visit our website. Follow us: Stuart: Twitter/X and LinkedIn.  Mena: LinkedIn IMPORTANT: This podcast provides general information about finance, taxes, and credit. This means that the content does not consider your specific objectives, financial situation, or needs. It is crucial for you to assess whether the information is suitable for your circumstances before taking any actions based on it. If you find yourself uncertain about the relevance or your specific needs, it is advisable to seek advice from a licensed and trustworthy professional.

  5. Jul 28

    Ep 190: Thin margins and empty pipelines are design problems

    Send us Fan Mail A thin margin and an empty pipeline both feel like effort problems, so owners respond with more hours. It rarely works. In this episode, Stuart and Mena reframe both as outputs of how a business is designed its pricing, positioning, and channels- not how hard anyone is trying. Working harder on a broken design just scales the problem and burns the founder out. Mena starts with margin, and the distinction most owners never consciously made: are you a price maker or a price taker? In a price-taker industry like mortgage broking, the market sets the ceiling and effort can't move it. She lays out the three layers that shape margin: industry, business model, execution—so you can locate your own constraint. Stuart then reframes reach as an asset you engineer, not marketing you bolt on, introducing the "trust path": why low-risk, frequent purchases convert fast while high-risk, infrequent ones need a long runway of proof. Mena names the two ways reach breaks: expensive reach that drains cash, and fragile reach where one channel carries too much, plus a simple stress test to expose it. The takeaway: redesign the system rather than push through it. If this episode resonated with you, please leave a rating on your favourite podcast platform. It helps us reach more incredible listeners like you. Thank you for being a part of the journey! Click here to subscribe to our weekly email. Work with Mena & Stuart's team: At ProSolution Private Clients we encourage clients to adopt a holistic and evidence-based approach when making financial decisions. Visit our website. Follow us: Stuart: Twitter/X and LinkedIn.  Mena: LinkedIn IMPORTANT: This podcast provides general information about finance, taxes, and credit. This means that the content does not consider your specific objectives, financial situation, or needs. It is crucial for you to assess whether the information is suitable for your circumstances before taking any actions based on it. If you find yourself uncertain about the relevance or your specific needs, it is advisable to seek advice from a licensed and trustworthy professional.

  6. Jul 21

    Ep 189 : Does anyone actually want what you sell?

    Send us Fan Mail Before you fix your product, your marketing, or your team, Stuart and Mena argue you have to pressure-test something more fundamental: demand. Get it wrong, and everything else simply compounds a weak foundation. The uncomfortable question most owners skip is deceptively simple: what problem are you solving, for whom, stated specifically rather than in flattering generalities? Plenty of clever products are just solutions looking for a problem. The single best test is asking what it costs your customer to do nothing. When the cost of inaction is high, financially, emotionally, socially, motivation is real. Mena turns that instinct into a practical filter: urgency, frequency, and affordability, including whether a customer can actually fund the purchase at the moment the need hits. Stuart then draws the crucial line between demand you capture and demand you must manufacture, why educating a market that doesn't know it has a problem is brutal, and the rare exception where a big player does the heavy lifting for you. Mena asks whether your market is quietly growing or dying, and how to read the early indicators. The verdict? Compliments tell you nothing. Only a paid invoice tells the truth. If this episode resonated with you, please leave a rating on your favourite podcast platform. It helps us reach more incredible listeners like you. Thank you for being a part of the journey! Click here to subscribe to our weekly email. Work with Mena & Stuart's team: At ProSolution Private Clients we encourage clients to adopt a holistic and evidence-based approach when making financial decisions. Visit our website. Follow us: Stuart: Twitter/X and LinkedIn.  Mena: LinkedIn IMPORTANT: This podcast provides general information about finance, taxes, and credit. This means that the content does not consider your specific objectives, financial situation, or needs. It is crucial for you to assess whether the information is suitable for your circumstances before taking any actions based on it. If you find yourself uncertain about the relevance or your specific needs, it is advisable to seek advice from a licensed and trustworthy professional.

  7. Jul 14

    Ep 188: Most failing businesses are failing at one thing, not twenty

    Send us Fan Mail When a business underperforms, owners tend to assume the cause is complex and set about fixing everything at once. It feels productive, and it almost always fails. Stuart and Mena open with a contrarian claim: struggling businesses are far simpler to diagnose than their owners think. The trouble usually traces to a weakness in just one of three fundamentals. They lay out the three "killers" plainly. First, the revenue you don't keep: thin margins can make a business look healthy while leaving no buffer for mistakes, volatility, or investment. Second, a great business nobody finds, where genuine quality is worth little if the right customers never see it, and referrals get mistaken for a strategy. Third, the cost of demand you have to manufacture: the difference between capturing urgent, existing demand and slowly, expensively educating a market that doesn't yet feel the pain. Running through all three is one sharp distinction, whether a weakness is structural (the industry makes it hard) or self-inflicted (your model or execution), because the fix is completely different in each case. They finish with a two-minute self-score and a rule: work your weakest link for ninety days, and let the rest wait. If this episode resonated with you, please leave a rating on your favourite podcast platform. It helps us reach more incredible listeners like you. Thank you for being a part of the journey! Click here to subscribe to our weekly email. Work with Mena & Stuart's team: At ProSolution Private Clients we encourage clients to adopt a holistic and evidence-based approach when making financial decisions. Visit our website. Follow us: Stuart: Twitter/X and LinkedIn.  Mena: LinkedIn IMPORTANT: This podcast provides general information about finance, taxes, and credit. This means that the content does not consider your specific objectives, financial situation, or needs. It is crucial for you to assess whether the information is suitable for your circumstances before taking any actions based on it. If you find yourself uncertain about the relevance or your specific needs, it is advisable to seek advice from a licensed and trustworthy professional.

  8. Jul 7

    Ep 187: Why We Retired "The Holistic Accountant"

    Send us Fan Mail After five years, Stuart and Mena are deliberately retiring a brand that was working, and the reasoning matters more than the rename. Through an accounting lens, they argue, you can tell what already happened to profit and cash, but never why a business produces those numbers or whether they'll repeat. A clean tax structure sitting on top of a fragile business is still a fragile business. Optimising the tax bill was only ever treating the symptom. In this episode, they introduce VERT—Value, Engine, Reach and Team, the four reinforcing parts that actually drive business performance, and the test the whole year keeps circling back to: profit, multiplied by growth, made repeatable. It's a shift from looking backward at the scoreboard to understanding the machine generating the score. They're also refreshingly clear about who the show is now for: owners of Australian businesses turning over roughly $1m to $100m who want to scale, lift profit, or keep their exit options genuinely open. And they spell out the promise that sets it apart: the decisions you make inside your business shape your wealth, your retirement and your lifestyle, not merely this financial year's tax outcome. A new direction, and a sharper reason to listen. If this episode resonated with you, please leave a rating on your favourite podcast platform. It helps us reach more incredible listeners like you. Thank you for being a part of the journey! Click here to subscribe to our weekly email. Work with Mena & Stuart's team: At ProSolution Private Clients we encourage clients to adopt a holistic and evidence-based approach when making financial decisions. Visit our website. Follow us: Stuart: Twitter/X and LinkedIn.  Mena: LinkedIn IMPORTANT: This podcast provides general information about finance, taxes, and credit. This means that the content does not consider your specific objectives, financial situation, or needs. It is crucial for you to assess whether the information is suitable for your circumstances before taking any actions based on it. If you find yourself uncertain about the relevance or your specific needs, it is advisable to seek advice from a licensed and trustworthy professional.

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About

Business by Design is the podcast for owners who want to start, scale or exit a business. Each week, Stuart Wemyss and Mena Abraham unpack the four things every business must get right: value, engine, reach and team. Using the VERT flywheel, they show how these fit together to build a business that runs without you, and how the choices you make inside the business flow through to your personal wealth, lifestyle and exit options. Every episode is short and to the point, with no fluff and no sales pitches. Go to https://www.businessbydesignpodcast.com 

Information

  • Channel
    ProSolution
  • Creator
    Stuart Wemyss & Mena Abraham
  • Years Active
    2021 - 2026
  • Episodes
    194
  • Rating
    Clean
  • Copyright
    © 2026 Business By Design
  • Show Website
    Business By Design

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