The FODcast

Tim Roedel and James Hodges

In the FODcast (The Future of #DigitalCommerce) we explore the real career stories of the people who have made it to the very top of the sector and those who are working at the cutting edge of innovation and change right now. Listeners to the podcast gain insight into the journeys industry leaders have taken to be where they are today, the challenges they are facing now and their aims for the future.

  1. Jul 14

    Retail Media, In-Store Screens and the Fight for Attention - with Dean Harris, Co-op and Anders Henricson, Grassfish

    There’s a fine line between smart retail media and too much noise. On this episode of The FODcast, Tim is joined by Dean Harris, from Co-op Media Network, and Anders Henricson, from Grassfish, to unpack what that balance looks like in practice. The conversation gets into the commercial opportunity behind retail media, but also the customer experience risk if retailers allow short-term revenue to override shopper needs. From in-store screens and attention metrics, through to data, customer journeys and commercial layout, this is a really interesting conversation about how retailers can unlock new media revenue without compromising the shopping experience. We cover a whole host of topics including: Why retail media has become such an important growth opportunityThe risk of communication overload in-storeHow Co-op approaches campaign governance and customer experienceWhy attention may matter more than impressionsHow connected screens can support, rather than disrupt, the customer journeyA strong listen for retailers, brands and anyone thinking about the future of in-store media, customer attention and connected retail experiences. Listen | Share | Comment Simply Commerce is the leading supplier of talent into digital commerce across technology, digital marketing, product, sales, and leadership. Find our more about our approach and our services within digital commerce recruitment here: https://simply-commerce.co.uk/

    Retail Media, In-Store Screens and the Fight for Attention - with Dean Harris, Co-op and Anders Henricson, Grassfish
  2. Jun 23

    Is Delivery Ecommerce’s Most Overlooked Growth Lever? with André Sikborn Erixon, Ingrid

    Is delivery still being treated too much like logistics, and not enough like customer experience? On the latest episode of The FODcast, James sits down with André Sikborn Erixon, VP of Growth at Ingrid, to explore why delivery has become one of the most important and misunderstood parts of modern commerce. From checkout accuracy and customer preference, through to lockers, omnichannel fulfilment and agentic commerce, this is a really interesting conversation about how delivery now shapes trust, loyalty and repeat purchase. We discuss: Why delivery experience starts long before the parcel arrivesHow customer expectations vary depending on contextWhy speed and price are not the only delivery variables that matterThe role of lockers, pickup points and sustainable delivery optionsHow shipping can become a revenue opportunity, not just a cost centreWhy delivery accuracy will matter even more in an AI-led commerce journeyA strong listen for anyone thinking about customer experience, fulfilment, ecommerce strategy or the future of delivery.  Listen | Share | Comment #FODcast #DeliveryExperience #DigitalCommerce #eCommerce #CustomerExperience #RetailTech #Omnichannel  Simply Commerce is the leading supplier of talent into digital commerce across technology, digital marketing, product, sales, and leadership. Find our more about our approach and our services within digital commerce recruitment here: https://simply-commerce.co.uk/

    Is Delivery Ecommerce’s Most Overlooked Growth Lever? with André Sikborn Erixon, Ingrid
  3. May 21

    Shopify, Headless & The Real Cost of Ecommerce Growth - with Marina Milojkovic, Grebban

    Are brands looking far enough ahead when evaluating ecommerce platforms? On the latest episode of The FODcast, James sits down with Marina Milojkovic, VP UK at Grebban, to unpack why total cost of ownership in ecommerce is often far more complex than brands initially expect. From app sprawl and operational complexity, through to team structure, ownership and long-term scalability, the conversation explores why platform decisions cannot just be evaluated on implementation cost alone. We cover a whole host of topics including: Why Shopify doesn’t always mean lower TCO long termThe hidden cost of apps, integrations and operational complexityWhy brands need to look at years three and four, not just implementationHow regular TCO audits can help keep tech stacks leanWhy TCO, AI, brand experience and UX are increasingly part of the same ecommerce investment conversationA really practical discussion for brands reviewing their ecommerce setup, planning a replatform, or simply trying to understand where complexity and cost actually come from. Listen | Share | Comment #FODcast #DigitalCommerce #eCommerce #Shopify #Centra #RetailTech  Simply Commerce is the leading supplier of talent into digital commerce across technology, digital marketing, product, sales, and leadership. Find our more about our approach and our services within digital commerce recruitment here: https://simply-commerce.co.uk/

    Shopify, Headless & The Real Cost of Ecommerce Growth - with Marina Milojkovic, Grebban
  4. Apr 27

    Pricing Isn’t Broken - it’s Blind, with Meghan Stabler

    Pricing in retail still isn’t where it needs to be. In this episode of The FODcast (and the launch of Season 8), we sit down with Meghan Stabler (Co-Founder and CMO at AI-driven, contextual pricing platform alentr) to explore why pricing remains one of the most complex and underdeveloped areas in digital commerce. Drawing on her experience as former SVP of Global Marketing at BigCommerce where she helped scale the business through to IPO, Meghan shares a clear and practical perspective on the gap between performance metrics and pricing strategy - and what businesses need to rethink. We cover:  Margin vs conversion - why strong performance doesn’t always mean pricing is right The reality of discounting - easy to implement, harder to sustain AI in pricing - where it adds value and where it still falls short Static vs dynamic models - why many businesses remain reactive Pricing guardrails - protecting margin while staying competitiveIf pricing is still being treated as a periodic review rather than an active, strategic lever, this is a conversation worth your time. 🎧 Listen | Comment | Share #FODcast #DigitalCommerce #Retail #PricingStrategy #AI #eCommerce Simply Commerce is the leading supplier of talent into digital commerce across technology, digital marketing, product, sales, and leadership. Find our more about our approach and our services within digital commerce recruitment here: https://simply-commerce.co.uk/

    Pricing Isn’t Broken - it’s Blind, with Meghan Stabler

About

In the FODcast (The Future of #DigitalCommerce) we explore the real career stories of the people who have made it to the very top of the sector and those who are working at the cutting edge of innovation and change right now. Listeners to the podcast gain insight into the journeys industry leaders have taken to be where they are today, the challenges they are facing now and their aims for the future.