Carlsbad: People, Purpose and Impact

Bret Schanzenbach

The Carlsbad Chamber Podcast is a podcast dedicated to connecting San Diego North County leaders in business, education and civic engagement. Join us every week as we talk with people dedicated to all aspects of our quality of life and are dedicated to leaving a lasting impact.

  1. From Shoebox Receipts to Sellable Business: Exit Planning Done Right

    JAN 29

    From Shoebox Receipts to Sellable Business: Exit Planning Done Right

    In this episode of Carlsbad: People, Purpose and Impact, host Bret Schanzenbach sits down with Bennett Mann, valuation specialist and business broker with The Chase Group, to talk about what it really takes to build – and successfully sell – a small business. Bennett, a San Diego native and SDSU economics grad with additional business analysis training from UCSD, shares his career path through valuation roles at Bank of America, CoreLogic, and consulting for Fortune 500 companies. He explains how those experiences led him to focus on privately held small businesses and helping owners plan their “third chapter.” You’ll hear: Why only 15–30% of small businesses that go on the market actually sellHow to avoid being one of the 70–85% that simply close their doorsWhat a valuation specialist does and how Bennett helps owners understand their current market valueThe danger of being an owner-dependent “lifestyle business” vs. building a transferable companyWhy clean, credible financial records are non-negotiable if you want buyers to take you seriouslyHow to turn your “secret sauce” into documented intellectual property and processesDifferent types of buyers: family, employees, strategic buyers, and private equityWhy you should start planning your exit 3–5 years before you want to sellBennett’s love of Carlsbad’s outdoor life, from Batiquitos Lagoon to Lake CalaveraWhether you’re years away from selling or just starting to think about your next chapter, this episode will help you look at your business through a buyer’s eyes and start making decisions that increase both its value and your freedom. Connect with Bennett Mann LinkedIn: Bennett MannEmail: bennett@chasegroup.usTune in to Carlsbad: People, Purpose and Impact to learn how to build a business that can thrive – and sell – without you. Quotes “Most businesses that don’t sell have one thing in common: the owner is the business.”“Clean books are what sell businesses. Buyers have to be able to trust your numbers.”“Documenting your ‘secret sauce’ turns what’s in your head into real, transferable value.”“Two businesses can have the same bottom line, but the one that runs without the owner is worth far more.”“The ideal time to plan your exit is three to five years before you want to sell – or when you start the business.” Did this episode have a special impact on you? Share how it impacted you Carlsbad Podcast Social Links:LinkedInInstagramFacebookXYouTube Sponsor: This show is sponsored and produced by DifMix Productions. To learn more about starting your own podcast, visit www.DifMix.com/podcasting

    25 min
  2. Saving Community Healthcare: Tri-City, Sharp, and the New Era of North County Medicine

    JAN 22

    Saving Community Healthcare: Tri-City, Sharp, and the New Era of North County Medicine

    Podcast: Carlsbad: People, Purpose and Impact Host: Bret Schanzenbach, President & CEO, Carlsbad Chamber of Commerce Guest: Dr. Gene Ma, President & CEO, Tri-City Medical Center In this episode, Bret welcomes Dr. Gene Ma, a long-time emergency physician and now President & CEO of Tri-City Medical Center, for a candid and hopeful conversation about the future of healthcare in North County San Diego. Dr. Ma traces his journey from a globally mobile childhood (Hawaii, Burma, Japan, Hong Kong) to growing up in Arcadia, then on to UC Irvine, UCSF, Stanford, and UCSD, where he trained in emergency medicine. He shares what it’s really like behind the scenes in the ER, the importance of humility in medicine, and what 27 years on the front lines taught him about people, teams, and community. Listeners will hear how Dr. Ma: Discovered his passion for community-based medicine at Tri-CityServed as Chief of Staff and later Chief Medical OfficerLed and helped grow a democratic emergency medicine group and an occupational health businessWas honored 10 times as one of San Diego’s Top Doctors in Emergency MedicineThe conversation dives into the financial and regulatory pressures facing hospitals today, including: How DRG-based payments and long COVID hospital stays pushed hospitals to the brinkThe impact of underfunded Medicare and growing staffing costsThe staggering costs of new construction and seismic compliance, with per-bed costs in the millionsCalifornia’s 2030 (and 2033) seismic standards, and what they actually requireFrom there, Dr. Ma shares the transformational plan for Tri-City: Tri-City is entering a long-term lease and operating agreement with Sharp HealthCareThe hospital will become Sharp Tri-City, pending voter approval in JuneThe agreement brings the scale, resources, and experience of San Diego’s largest not-for-profit health system to North CountyThe board’s decision, he explains, reflects a commitment to put community before titles and secure a sustainable future for the districtDr. Ma paints an inspiring vision that includes: Reopening Labor & Delivery at Tri-City in partnership with Sharp Mary BirchReturning and expanding NICU and high-risk maternal-fetal medicine services to North CountyDeveloping a comprehensive cancer center on the Tri-City campus so patients can receive radiation and chemotherapy locallyA revitalized, state-of-the-art flagship medical center that drives both better health outcomes and economic growth along the Highway 78 corridorBret and Dr. Ma also discuss the upcoming public vote, clarify that no new taxes are being requested, and encourage district residents to vote YES to allow Sharp to manage and invest in the hospital. The episode closes on a personal and heartwarming note, as Dr. Ma talks about his five daughters, their life paths across California and New York, and what it’s like to transition from sideline sports dad to a new season of life. If you care about the future of local healthcare, economic vitality, and quality of life in Carlsbad and North County San Diego, this episode of “Carlsbad: People, Purpose and Impact” is a must-listen.Key Topics: Dr. Gene Ma’s global upbringing and medical training27 years in emergency medicine and leadership at Tri-CityFinancial and regulatory realities of running a hospitalCOVID’s impact on hospital operations and financesCalifornia seismic standards and hospital infrastructureThe long-term partnership between Tri-City and Sharp HealthCareReopening Labor & Delivery and bringing high-risk maternity care back to North CountyPlans for a comprehensive cancer center on the Tri-City campusThe importance of the upcoming community voteDr. Ma’s family and life in North CountyCall to Action: Be sure to follow “Carlsbad: People, Purpose and Impact” and share this episode with friends, colleagues, and neighbors who want to understand what’s at stake for healthcare in our community. Quotes (for Reels / Audiograms) “The moment you think you know everything in medicine is the moment you become dangerous. You have to be humble—or medicine will humble you.”“People think hospitals made money during COVID. The truth is, it was devastating. Patients stayed for weeks or months while we were paid for just a few days of care.”“If the 2030 seismic standards were enforced today, more than half the hospitals in California would have to close. That’s how expensive this is.”“There’s no realistic path for Tri-City to reopen labor and delivery on its own—but with Sharp, not only can we reopen, we can expand and bring high-risk maternity care back to North County.”“One day, people won’t be able to imagine a North County without Sharp Tri-City—they’ll just assume world-class care has always been here.” Did this episode have a special impact on you? Share how it impacted you Carlsbad Podcast Social Links:LinkedInInstagramFacebookXYouTube Sponsor: This show is sponsored and produced by DifMix Productions. To learn more about starting your own podcast, visit www.DifMix.com/podcasting

    52 min
  3. Work Well, Play Well, Be Well: Inside The Bermuda Club with Scott Morris

    JAN 15

    Work Well, Play Well, Be Well: Inside The Bermuda Club with Scott Morris

    In this episode, host Bret Schanzenbach, President & CEO of the Carlsbad Chamber of Commerce, sits down with Scott Morris, local Encinitas native, serial entrepreneur, and co-founder/general partner of The Bermuda Club. Scott traces his journey from La Costa Canyon High School to UCLA and the University of Chicago Law School, then into big-firm life at Latham & Watkins during the 2008 financial crisis. When litigation work dried up, he leaned into his entrepreneurial side, leaving the firm to build Rochambeau, a fun, flexible, kid-proof eyewear brand that has expanded into kids’ prescription eyewear, including a Blippi-branded line. He also recounts co-founding Detroit City Distillery with friends from law school. From there, Scott explains how his love of business building and community evolved into The Bermuda Club, a private-membership space in Carlsbad designed around his mantra “Work well, play well, be well.” The club combines: Coworking: Coffee-shop-style open workspaces, private offices, and phone boothsWellness: Gym, custom sauna, cold plunges, and on-site trainers and wellness partnersSocial & Play: Four Full Swing golf simulators, putting greens, events, and member-driven clubsScott and Bret highlight the organic community that has formed within the club—businesses like Low Notes canned wine operating from the space, the Triangle Traders investment club, a member-barber offering on-site cuts, and educational talks from local experts like MedHero. They also discuss: The club’s membership cap of 200 and its near-full statusUnique corporate and private events, including simulator golf scrambles and holiday partiesStrong partnerships with Carlsbad’s golf ecosystem (Full Swing, Callaway, TravisMathew, up-and-coming putter brands)Plans to expand Bermuda Club locations into Sorrento Valley/Del Mar, Rancho Bernardo, and Costa Mesa, powered in part by member investorsIf you’re curious about where high-energy coworking, wellness, golf, and community intersect in North County San Diego, this conversation is a must-listen. Quotes “Our slogan is ‘Work well, play well, be well’—that’s The Bermuda Club in a nutshell.”“We thought the golf simulators would be the star, but they turned out to be the bonus. The real magic is the people.”“We’ve already had multiple businesses start from people who met at the club—that’s the power of community.”“Some members come for the golf, some for the gym, but most stay because they’ve found their people.”“If you’d told me a year ago we’d already be raising money for three more clubs, I’d have thought you were nuts.” Did this episode have a special impact on you? Share how it impacted you Carlsbad Podcast Social Links:LinkedInInstagramFacebookXYouTube Sponsor: This show is sponsored and produced by DifMix Productions. To learn more about starting your own podcast, visit www.DifMix.com/podcasting

    29 min
  4. From Dolphins to Desserts: How Gelato Love Turned Science into Sweetness in Carlsbad

    JAN 8

    From Dolphins to Desserts: How Gelato Love Turned Science into Sweetness in Carlsbad

    In this episode of “Carlsbad: People, Purpose and Impact,” host Bret Schanzenbach sits down with Paola Richard, CEO and founder of Gelato Love in Carlsbad Village. Paola shares her global upbringing in Rome with roots across Europe, her early career as a seven-time Italian national synchronized swimming champion training in California, and her transition into marine biology and science journalism, where she wrote and produced content on conservation for outlets like National Geographic Italy and national television. Seeking a new life adventure, Paola moved back to California, fell in love with Carlsbad, and—thanks to a suggestion from her brother and cousin—made a bold pivot from journalism to entrepreneurship, launching a gelato shop originally called Gaia. With strong support from the Carlsbad Chamber of Commerce, she opened her first store in the Carlsbad Village Faire and eventually rebranded to Gelato Love for clearer, more emotional branding. Paola explains how she uses her science background to reinvent gelato: experimenting with allulose, a rare sugar that mimics sugar’s taste and texture but doesn’t spike blood sugar, allowing Gelato Love to create no-sugar-added, low-glycemic, clean-label gelato with no artificial stabilizers. They now produce about 5,000 pounds of artisan gelato a day, make custom recipes for clients like Camp Pendleton, and offer 36 flavors in-store out of more than 300 recipes she has developed. She describes navigating COVID-19 by building an online ordering and local delivery system that literally kept the business alive and brought “little celebrations” to families stuck at home—like the special delivery Bret ordered for his staff. Paola also shares details about her Italian market-style shop, which now includes imported foods, panettone, bags, and accessories from Italy alongside gelato cakes and classic desserts like tiramisu. Finally, Paola celebrates a huge milestone: being selected by historic Italian company Fabbri to create three specialty flavors (dark chocolate oat milk, lemon cream ginger, and strawberry cheesecake) now available nationwide on Amazon, shipped frozen with dry ice. For Paola, every pint is a “gift of love” from Carlsbad to the rest of the country, and she dreams of further distribution while keeping quality, craft, and “guilt-free celebration” at the center of Gelato Love. Did this episode have a special impact on you? Share how it impacted you Carlsbad Podcast Social Links:LinkedInInstagramFacebookXYouTube Sponsor: This show is sponsored and produced by DifMix Productions. To learn more about starting your own podcast, visit www.DifMix.com/podcasting

    38 min

Ratings & Reviews

5
out of 5
9 Ratings

About

The Carlsbad Chamber Podcast is a podcast dedicated to connecting San Diego North County leaders in business, education and civic engagement. Join us every week as we talk with people dedicated to all aspects of our quality of life and are dedicated to leaving a lasting impact.