Consulting Matters

Betsy Jordyn

Great consultants don’t just deliver transformation—they live it. Consulting Matters with Betsy Jordyn is the podcast for organizational consultants and transformation-driven coaches who build businesses rooted in their expertise and passions, empower leaders, and drive meaningful change. Hosted by Betsy Jordyn—a former Organizational Development consultant at Disney and a seasoned consultant and business owner with decades of experience—this show equips you to master the art, science, and business of transformation for your clients and, most importantly, for yourself. Through insightful solo episodes and compelling conversations with C-suite executives, seasoned consultants, and support partners, Betsy shares proven strategies for building credibility, crafting messaging that resonates, and confidently navigating the complexities of consulting. But Consulting Matters isn’t just about growing your business—it’s about developing you. Discover how to harness your expertise, reignite your passion, and elevate your ability to create lasting impact. Your transformation starts here. Take your consulting journey to the next level.

  1. How to Use AI Without It Running The Show with Tamra Cajo (BONUS, Ep162)

    23H AGO ·  BONUS

    How to Use AI Without It Running The Show with Tamra Cajo (BONUS, Ep162)

    You heard it from me, now hear it from my sister! I recorded the podcast you heard on Wednesday, "To AI or Not to AI: The Question Is When, Not If," on my ahas about AI from our conversation at the beach a couple of weeks ago.    I told my sister about it, and she was like, " Hey, I got more information.” And I said, “Well, I have more thinking!”  So, I’m releasing a BONUS episode of Consulting Matters on this week’s topic on AI with my very special guest, my sister Tamra Cajo!   Tamra (or Tami, as I call her) is a nonprofit leader who is in love with Claude (where Claude and I are on a break right now).  But somehow, over the course of our weekend together, we found common ground on how to get the best out of AI - without it running the show.    When you tune into the bonus episode, you won't just hear me summarize our conversation, but see it LIVE.  Plus, you'll get to see firsthand (if you watch the episode on my blog or on YT) and find out if we both inherited our dad’s gift for persuasive conversation.   If you really want to know how I am as a person and a professional, check this one out. It’s a fun conversation.       Where to dive in: 00:00 – Welcome + Why This AI Conversation Matters 02:38 – AI as an “Extra Employee” in Nonprofit Leadership 07:09 – Neurodiversity, ADHD & Using AI to Organize Thinking 11:48 – Where AI Helps vs. Where Human Expertise Still Matters 14:08 – The Need for AI Guardrails, Policies & Slowing Down 18:41 – AI, Mental Health & Why Human Relationships Still Matter 23:36 – Creativity, Authenticity & the Danger of “Too Smooth” AI Content 27:42 – Leadership Coaching, AI Prep Work & Knowing What You Don’t Know 32:28 – Authenticity, Inner Wisdom & Avoiding AI Dependency 39:23 – Final Takeaways: AI as a Tool, Not the Leader Other episodes you may enjoy: To AI or Not to AI: The Question is When Not If Too Many Business Ideas? 5 Steps to Find Your Focus Consulting and Coaching in The Messy Middle How to Become a Confident Speaker with Dr. Christina Madison  Do You Love Consulting or Coaching but Hate Marketing? Starting a Consulting Business: How to Get It Right from Day One About my guest: Tamra graduated with a master's degree in social work from Loyola University in Chicago (2005) and a bachelor's degree in psychology from the University of Iowa (1993). Tamra is a bilingual licensed clinical social worker with over 10 years of experience working in early childhood and prevention. Previously, Tamra was the lead trainer in the Midwest for ACT Raising Safe Kids, an evidence-based violence prevention curriculum. In addition, Tamra has been trained in a number of other evidence-based curriculums including Circle of Security Parenting, Families Moving Forward (FMF), Helping the Non-Compliant Child, Chicago Parent Program and Youth Mental Health First Aid. Tamra was certified in Kundalini Yoga in 2001 in Santiago, Chile and has continued to further her education in both yoga and mindfulness for young children. Tamra practices mindfulness and meditation on a daily basis as a way to stay grounded and be present both at work and at home. About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    40 min
  2. To AI or Not to AI: The Question is When Not If (Ep161)

    2D AGO

    To AI or Not to AI: The Question is When Not If (Ep161)

    To AI or not to AI? That is the question. Just kidding! Today’s episode of Consulting Matters is about when and how to use AI, which is the real question that every Consultant Coach must answer. I decided to tackle this topic after my sister and I went away for a beach weekend a couple of weeks ago. My sister and I normally just talk about the deep meaning of life and explore our childhoods… the usual sister stuff. So, I was very surprised when she got in the car, and the first conversation we had was about our different experiences with Claude. She's in love with our Claude. And right now, Claude and I are on a little bit of a break. We had a different perspective, but what was fascinating was how AI kept popping up all weekend. It was ongoing… And so we had a really rich conversation around how to get the best out of AI, like her positive experience, and how I've been kind of hitting walls with AI lately. The results of our conversation are this particular podcast. This is a good conversation for all of us to have around what it looks like to have a healthy relationship with AI. What are the guardrails to ensure the relationship stays in the productive zone and is actually productive in practice, not just hype? I did not expect to do a whole big thing on AI, but here we are! Today I wanna get into: The number one thing you always, always, always need to keep in mind, no matter what you ask AI to do so that it's not running the show. The four questions to ask yourself for every important partnering task you might have with AI, which I differentiate from when we might use AI as a sort of glorified search engine. How to set up policies that make sure your clients are protected from the challenges that AI might create in their work and their work with you that you might not have intended, and how to use those questions that I'm suggesting for yourself to keep yourself in that productive zone.  Why it's in your long-term best interest to stay intentional in your relationship with all your tech, not just AI. Let’s dive in! Where To Dive In: 0:00 — Why Betsy’s relationship with AI changed 2:46 — The #1 rule: You are the leader, AI is the tool 7:24 — The 4 questions to ask before using AI for important work 14:08 — How to create AI guardrails for clients 20:02 — The hidden impact of tech and AI on brain power 24:00 — Staying intentional with AI and protecting creativity 25:58 — Final recap + next steps for using AI well Next Steps: Pay attention to your relationship with AI: Ask yourself whether your current use of AI is actually healthy and productive or if it’s becoming frustrating, distracting, or flattening your thinking and creativity. Create guardrails for yourself and your clients: Put clear boundaries around how and when AI should be used. Go “old school” sometimes: Pull out a journal. Write ideas by hand. Give yourself space to think, process, and create without outsourcing everything to AI. Remember that transformation happens through relationships: AI can support work, but it cannot replace human insight, coaching, strategy, or connection. Get expert help when needed: Don’t rely on AI for everything, especially areas requiring expertise like brand positioning and messaging. If you've thrown all of your positioning and branding into AI and it's not yielding results, book a Discovery Call here. Other episodes you may enjoy: Too Many Business Ideas? 5 Steps to Find Your Focus Consulting and Coaching in The Messy Middle How to Become a Confident Speaker with Dr. Christina Madison  Do You Love Consulting or Coaching but Hate Marketing? Starting a Consulting Business: How to Get It Right from Day One About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    28 min
  3. Too Many Business Ideas? 5 Steps to Find Your Focus (Ep160)

    MAY 6

    Too Many Business Ideas? 5 Steps to Find Your Focus (Ep160)

    I want to share my inspiration for this week’s episode. It’s personal, but it’s powerful so hang in there… I’m so passionate about building your business and brand around your ideal clients because they make us happier, they are more profitable, and most importantly, they lead to lasting relationships. Of all the organizations I worked with when I was a consulting business owner, Wyndham Vacation had the biggest impact on me. The industry was like Disney, so it felt like home. But it was the people, many of whom became private clients when they were starting their own consulting or coaching business. And some of them became treasured friends like Julie MacPherson. After Julie left Wyndham to do her own thing, she and I would spend hours having deep talks about purpose, calling, and the world of spirit and soul, which she made the transition to last Thursday after a long battle with cancer. I’m so grateful to have known Julie, and that only happened because of my business. She is my inspiration for what you’ll hear today on the Consulting Matters podcast. I want to encourage you to pursue clients who are your people, who you love, and who love you too. Loving your business starts with loving your clients. This podcast is a labor of love for aspiring, new, and seasoned purpose-driven consultants and coaches ready to change the world – including your own. And you can’t get to your ideal client and your Julies if you don’t get out of analysis paralysis and all the directions your next-level consulting or coaching business could take, and into focus Today is a continuation of last week’s Messy Middle, something I’ve been in myself lately. I’m going to give you five steps to help you break out and step into your focus. Timestamps 0:00 – A personal story on clients who become meaningful relationships 1:58 – Episode intro: clarity in the messy middle 4:00 – Rethinking “speed” and separating clarity from messaging 8:30 – Why your business must evolve as you evolve 11:00 – The upside of analysis paralysis 13:30 – Why overthinking (and AI) can keep you stuck 15:40 – Let your life lead the direction 18:00 – The 5 questions to find clarity begin 25:00 – Passion, purpose, and what needs to change 27:30 – Commitment and actually moving forward Next Steps Use my five questions to help you find clarity through the messy middle. And of course, if you need help, I'm only a Discover meeting away, click here. Other episodes you may enjoy: Consulting and Coaching in The Messy Middle How to Become a Confident Speaker with Dr. Christina Madison  Do You Love Consulting or Coaching but Hate Marketing? Starting a Consulting Business: How to Get It Right from Day One The Trust Factor: Why Brand Clarity Matters for Consultants and Coaches with Dr. J.B. Adams The 3 Types of Expertise Every Consultant and Coach Needs to Name and Claim About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    28 min
  4. Consulting and Coaching in The Messy Middle (Ep159)

    APR 29

    Consulting and Coaching in The Messy Middle (Ep159)

    Why is the messy middle a big part of our experience as consultants and coaches, and what we do with our clients? Find out on today’s episode of the Consulting Matters podcast.​ So, I just got back from the second annual in-person retreat with my client, of four years, Katie Anderson, who is the messy middle of writing her second book. On the last day, we recorded a podcast for her show Chain of Learning on how our work together during the retreat on the messy middle is part of the learning, how to embrace it, and how it helped Katie and her growth, leading to clarity on the shape of the next book. If you’re a fan of Katie’s work or want to see first-hand the struggles and payoff of getting clarity on your big ideas, check out our conversation. You can find that interview here. But our conversation got me thinking about the messy middle for myself and why it’s such a big part of our work as consultants and coaches, and our experience as we grow our businesses to continue the conversation on the power of the messy middle – what it means to be in it and how to help ourselves and our clients navigate it… and that is what today’s episode of the Consulting Matters podcast is all about. In this episode, you’ll hear: The meaning and power of the messy middle (and why it’s so darn uncomfortable) Why your approach to handling your own experience with the messy middle impacts your effectiveness with your clients and their messy middle navigation How to recognize the messy middle as the real reason behind why clients hire consultants and coaches (regardless of what clients ask for) Let’s dive in! Where to dive in: 00:00 – Why the “Messy Middle” Matters 00:14 – Episode Intro + Context 02:33 – What the Messy Middle Really Is (and isn’t) 04:53 – Transformation, Identity Shifts & Why It’s Uncomfortable 07:04 – The Hero’s Journey Explained 11:42 – Your Role as the Guide (Consultant/Coach) 14:04 – Seeing the Pattern Everywhere 16:19 – You Have to Go First (Your Own Journey) 21:00 – Why Clients Actually Hire You 27:51 – Messaging: Speak to Transformation, Not Tactics 30:13 – Final Takeaways + Next Steps Next steps: If you are in the messy middle, and that’s why your lack of clarity in what you do and confidence in your messaging is becoming so pressing, or you want to pivot your positioning to work with more clients who are in the messy middle, let’s chat.  Head on over to my website at www.betsyjordyn.com Start to notice the heroic journey in what you read and watch, and try to connect your own experience with transformation to those stories – see yourself in the larger transformation narrative. If you’re in a time of transition, don’t go it alone. Experience the value of getting help to accelerate your own journey and gain insight into the value you provide your clients. Evaluate how you’re positioning yourself with your clients – from transactional service provider to transformational strategic partner. Other articles you may enjoy: Finding Clarity Through the Messy Middle: Reflections from My Book Retreat with Betsy Jordyn  How to Become a Confident Speaker with Dr. Christina Madison  Do You Love Consulting or Coaching but Hate Marketing? The Consultant or Coaches's C.U.R.E. for Fear & Self-Doubt Starting a Consulting Business: How to Get It Right from Day One About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    31 min
  5. How to Become a Confident Speaker with Dr. Christina Madison (Ep158)

    APR 22

    How to Become a Confident Speaker with Dr. Christina Madison (Ep158)

    Want to add keynote speaking to one of the things you offer in addition to consulting or coaching, but lack the clarity and confidence to make that happen? Find out how to overcome that with my guest, Dr. Christina Madison, on today’s Consulting Matters podcast. This episode is for anyone who wants to take the stage as a keynote speaker but holds themselves back, feels shy or introverted, and wants to overcome it.  Dr. Christina Madison shares how she went from being a pharmacist and academic to where she is today – a sought-after keynote speaker with 200+ TV appearances and multiple appearances on the TEDx stage. On the show she shares practical advice on how to take the stage with confidence, even if you’re an introvert and aren’t a natural performer.  She also shares how to find your core message and the purpose that drives you as a speaker and the change you want to see in the world. So, whether you want to use speaking to get more consulting or coaching clients or become a paid keynote speaker, this episode is for you. Where to dive in: 00:00 - Introduction to Christina Madison 00:35 - Pharmacy Background and Transition 01:47 - From Clinical Work to Advocacy 02:09 - Entertainment Background and Stage Presence 04:19 - Storytelling and Personal Trauma 12:31 - Leaving Academia for Entrepreneurship 16:14 - TEDx Opportunity and New Chapter 19:01 - Personal Stories in Public Health Messaging 23:16 - Addressing Systemic Biases in Healthcare 27:24 - Developing Stage Presence 30:31 - Practical Advice for Aspiring Speakers 34:03 - Roadmap for Building a Speaking Career 39:58 - Crafting a Message Rooted in Issues 44:19 - Bias and Healthcare Advocacy 50:40 - Healthcare as a Human Right 52:11 - Final Words on Opportunity and Passion Next Steps Clarify the message you feel called to share Christina’s journey didn’t start with confidence, it started with conviction.Ask yourself what you’ve experienced or observed that feels like, “this shouldn’t be this way.”That’s often the beginning of a message worth speaking about. Start practicing your voice in low-stakes spaces Before the big stages, Christina practiced in smaller, safer environments.Look for opportunities to share your ideas… whether that’s with peers, small groups, or local organizations, so you can refine both your message and your presence over time. Align your message with a clear brand position Once your message starts to take shape, the next step is making sure your brand reflects it. This is where working with Betsy can help you connect the dots, so your speaking, your content, and your offers all reinforce the same clear, compelling position in the market. Book a discovery call or explore my services. Other articles you may enjoy: Do You Love Consulting or Coaching but Hate Marketing? The Consultant or Coaches's C.U.R.E. for Fear & Self-Doubt Starting a Consulting Business: How to Get It Right from Day One The Trust Factor: Why Brand Clarity Matters for Consultants and Coaches with Dr. J.B. Adams The 3 Types of Expertise Every Consultant and Coach Needs to Name and Claim About the guest:  Dr. Christina Madison, PharmD, FCCP, AAHIVP is a TEDx speaker, clinical pharmacist, and Founder and CEO of The Public Health Pharmacist®, a public health consulting firm. She specializes in communicable diseases and has over 15 years of experience in public health, along with 200+ national TV appearances sharing her expertise. A recognized leader and award-winning advocate, she has played a key role in vaccine education and distribution, including administering over 12,000 COVID-19 vaccines in Southern Nevada. Dr. Madison is also an Associate Professor at Roseman University and a passionate advocate for underserved and vulnerable communities. https://www.thepublichealthpharmacist.com/  About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    57 min
  6. Uneasy about Marketing? How to Fall in Love with It! (Ep158)

    APR 15

    Uneasy about Marketing? How to Fall in Love with It! (Ep158)

    I want to talk to you today about…marketing. That dreaded part of consulting or coaching business ownership that so many of us want to avoid. Not only does it make us feel ick – like we’re begging for an audience, but also super-vulnerable, especially because as consultants and coaches, we’re the product, we’re the service, we’re the brand. There’s nowhere to hide. I don’t know about you, but this is exactly how I felt when it was time for me to get serious about building a business and brand of my own after getting by with referrals and networking. The idea of creating articles and blog posts that might not be read or making videos for the first time, when I’m not by nature an “on camera” type, made me want to hide. But I had a wise mentor at the time who pushed me on this, and at first, I balked. And then I started to experience the results – clients finding me all around the world, all because of the content I was putting out there. If you want to replace the chase for clients and start not just attracting clients in general but the ones meant for you – this week’s Consulting Matters podcast is for you. In today’s show, I’m going to do my best to convince you to fall in love with marketing and make it an integral part of your consulting or coaching service to your clients. I talk about: The real truth about marketing that most consultants and coaches don’t fully get Why being an “expert” can become a mindset trap that stands in the way of the predictable client pipeline you want 5 Actions that you can put into place right now that will make you love marketing (or at least be on your way to loving marketing)   If attracting more right-fit clients is one of your goals, this episode will give you the mindset to make it happen…with predictability and confidence. Where to dive in: 00:00 Why Marketing Feels So Hard 01:30 When Marketing Actually Works 03:30 The Truth About Marketing 07:14 What Marketing Really Is 12:20 The Expert Trap That Blocks Clients 16:33 How Clients Decide to Work With You 18:54 5 Ways to Start Loving Marketing 28:19 Key Takeaways + Next Steps Next steps: Review the reflection exercises and identify one key mindset shift you want to make around marketing Pinpoint what you believe now and what you want to believe Identify at least 7 reasons that it’s worth it for you to make that shift With the five Actions you want to master – identify where you can use some outside support. If it’s messaging, you can grab my free guide on my website along with some other freebies at https://www.betsyjordyn.com/downloads  If this episode is revealing that you want to build a stronger business and brand foundation underneath your expertise so that you can actually move forward with more effective marketing with greater confidence, let’s chat. Got to my website and book a free discovery meeting and let’s craft your custom solution. Also tune into some recent podcasts with my clients to get inspired about the power of building your brand foundation with clear and compelling messaging. I’ll add the links in the show notes. Other episodes you may enjoy: The C.U.R.E. for Fear & Self-Doubt (Ep157) Intentional Success: How Leslie Faircloth Took Control of Her Business & Brand (Ep156) Shift Your Consulting & Coaching from Services to Transformations with Joseph Pine (Ep154)  How to Start Your Consulting Business Right…the First Time with Sara Guttman (Ep153)  Why Brand Clarity Is About Trust with Dr. J.B. Adams (Ep152) About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    31 min
  7. The C.U.R.E. for Fear & Self-Doubt (Ep157)

    APR 8

    The C.U.R.E. for Fear & Self-Doubt (Ep157)

    Got big visions for your consulting or coaching business?  Chances are you also have big fear and self-doubt. Great news!  I’m going to explain why fear is both an expected, and welcome companion on your journey to growing your own thriving consulting or coaching business and give you the cure for dealing with it on today's Consulting Matters podcast.   Because just when you think you got a handle on it, when you finally gathered the courage to leave your 9-5 and go out on your own, it shows up AGAIN when you decide to invest in a more professional brand, shift to a new client, land more strategic and transformational engagements and step into greater thought leadership. At every pivot point, there's fear and self-doubt. Not only do you stress out with anxiety about finding clients – especially in uncertain times like today – but also second-guess yourself and feel like a fraud. Can you relate? If so, pay close attention to this episode where I share with you: What fear is and why it’s an expected and even welcome companion on your consulting or coaching business growth journey Legit reasons why fear and self-doubt are an even bigger deal for consultants and coaches I’ll also be sharing with you a proven cure for fear and self-doubt.  In previous episodes on the show, I addressed the CURE for imposter syndrome in episode 4 and burnout in episode 60. In this episode, I’ll share my updated thinking on the framework. Let’s dive in! Where to dive in: 00:00 Big Vision, Big Fear 01:10 Why Fear Keeps Coming Back 02:37 C – Characterize Fear 12:02 U – Understand Resistance 16:37 R – Respond with Compassion 25:00 E – Expand Your Vision 26:50 C.U.R.E. Recap 29:30 Action Steps Next steps: Rate yourself on a scale of 1-5 - (where 5 is “all in” and 1 is “I have a plan B and C” – how committed are you to your own business vision. If you’re anything less than a 4.5 or a 5, what fears are holding you back? Decide what actions you need to take to convince your fears that you get them and the needs they are alerting you to, and you got them and will not let those needs to go unmet as you pursue the achievement of your business vision?  If you need help expanding the vision you have for your consulting or coaching business – with greater clarity and confidence in what you do and how to package it up into offers that gets the right clients to say “yes, yes 1000x yes” to working with you, let’s chat. This truly is the BEST way to turn those fears into allies on your journey to greater consulting or coaching success and impact.  Go to www.betsyjordyn.com to learn more about my VIP Brand positioning and messaging programs. Better yet – hit the big button at the top of my website and book a free call with me.  Other episodes you may enjoy: Shift Your Consulting & Coaching from Services to Transformations with Joseph Pine (Ep154)  How to Start Your Consulting Business Right…the First Time with Sara Guttman (Ep153)  Why Brand Clarity Is About Trust with Dr. J.B. Adams (Ep152)  3 Types of Consulting /Coaching Expertise: Which one is yours? (Ep147)  5 Truths About Branding, I Only Saw After Tearing My Process Apart (Ep146)  Inside My Brand Messaging Process (and Why It Always Works) (Ep140) About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    31 min
  8. Intentional Success: How Leslie Faircloth Took Control of Her Business & Brand (Ep156)

    APR 1

    Intentional Success: How Leslie Faircloth Took Control of Her Business & Brand (Ep156)

    Want to know the difference between leaving your consulting or coaching success up to chance or creating with strategic intention? Today on the Consulting Matters podcast, we’re getting into the differences between getting clients and building a business and standout brand with my guest and client, Leslie Faircloth. For a lot of us, we get into consulting or coaching after leaving our jobs because we have a generous network who as soon as they hear of our availability, they are introducing us to people who could use our expertise (or maybe hire us themselves) And then at some point we realize, while this is great for now, we know that this isn’t enough to create the sustainable success we need to go all in our consulting or coaching business.  That’s exactly what happened with my client Leslie, who instantly after leaving her job as a director of small business programs with the navy was getting people wanting to work with her. She got professional photos taken, and put up a website. It seems like it should be enough, right?  For her, it wasn’t. What was missing? The strategic intention and brand foundation underneath her expertise.  If you’re an aspiring, new or even seasoned consultant or coach looking for the strategic path, a thriving business, clients and impact, this is the episode for you.  In this episode, you’ll hear: Why “people already want to work with me” isn’t enough to build a sustainable business What happens after the initial wave of referrals and interest starts to level off  The shift from being in demand… to building a business that consistently creates it  As you listen, notice the shift Leslie made in how she thinks, speaks, and shows up. Then go take a look at her website: https://lesliefairclothconsulting.com/ It’s a clear example of what happens when your brand and positioning finally match the level of work you’re here to do. Where to dive in: 00:00 The Difference Between Getting Clients and Building a Business 02:05 Leslie’s Transition from Government Career to Consulting 07:30 Discovering a Passion for Supporting Small Business Underdogs 12:40 The Decision to Leave Stability and Start a Business 16:30 Early Success Through Referrals and Network 20:30 When “People Want to Work With You” Isn’t Enough 23:45 The Missing Piece: Strategy and Brand Foundation 28:00 Clarifying Your Ideal Client, Message, and Value 33:10 From Service Provider to Strategic Partner 36:20 Building a Brand That Reflects Your True Value 40:30 Confidence, Visibility, and Showing Up Differently 44:30 Lessons for Consultants Ready to Build with Intention Next Steps: See what this shift actually looks like: https://lesliefairclothconsulting.com/  Take a few minutes to explore Leslie’s website and see how her brand, messaging, and positioning now reflect the level of work she’s truly here to do. This is what it looks like when everything clicks. Ready to create this kind of clarity in your own business?Book a discovery call with me and let’s explore how to build the strategy, messaging, and positioning that supports consistent clients, stronger offers, and a business that actually feels sustainable. Not ready to work together yet, but know your message needs work? Start here with my free guide: From Confused to Confident 👉 https://www.betsyjordyn.com/confused-to-confident  About my guest: Leslie Faircloth is a Defense Small Business Growth Strategist and Advisor who helps ambitious, diverse small business owners create and execute the strategies they need to win defense contracts and become a competitive, mission-critical force in the market. Drawing on nearly three decades inside the defense acquisition workforce as a contracting professional and small business director, Leslie has helped hundreds of businesses navigate the complex intersection of compliance and opportunity to achieve contract wins and sustained growth. Her work is deeply personal—having built her own career as a young civilian woman in a military-heavy industry where she was often underestimated, she is passionate about helping others break through those same barriers. Through customized strategy, real-time expert guidance, and practical training, Leslie equips her clients to stop spinning their wheels and start winning. About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    55 min

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4.9
out of 5
15 Ratings

About

Great consultants don’t just deliver transformation—they live it. Consulting Matters with Betsy Jordyn is the podcast for organizational consultants and transformation-driven coaches who build businesses rooted in their expertise and passions, empower leaders, and drive meaningful change. Hosted by Betsy Jordyn—a former Organizational Development consultant at Disney and a seasoned consultant and business owner with decades of experience—this show equips you to master the art, science, and business of transformation for your clients and, most importantly, for yourself. Through insightful solo episodes and compelling conversations with C-suite executives, seasoned consultants, and support partners, Betsy shares proven strategies for building credibility, crafting messaging that resonates, and confidently navigating the complexities of consulting. But Consulting Matters isn’t just about growing your business—it’s about developing you. Discover how to harness your expertise, reignite your passion, and elevate your ability to create lasting impact. Your transformation starts here. Take your consulting journey to the next level.

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