People Who Make Hospitality

Jana Puisa
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Raising the bar and the People who make hospitality is a podcast about and for people who make this industry what it is. Jana Puisa and Jonny Blake have joined forces to create really great content together. Raising the bar is a new place to find out what’s happening within MAB. From the horse’s mouth to you, without any of the waffle. Just real people telling their stories.

  1. 06/01/2023

    Raising The Bar x Licensed Trade Charity

    Lauren Farrell makes her debut as a presenter of Raising the Bar as Jana is now on maternity leave after having her baby. Congratulations to Jana.  In this episode we speak to Paula Smith from the Licensed Trade Charity (LTC). She talks to us about her recent fundraising trip to Sri Lanka, the history of the LTC, what support they can offer to you and what you can do to support them. Please don't forget that the helpline is available to you 24/7 365 days a year, so if you feel you need to speak to someone or need any support then please don't hesitate to call them on 0808 801 0550. You can also download the app in your app store, that will give you access to great resources and support.

  2. 01/26/2023

    Holocaust Memorial Day special

    Hello and welcome to Raising the Bar and the People who make hospitality podcast Episode 7. Jana Puisa and Jonny Blake are back again to bring you some brand-new content. In this episode, Jonny and Jana have made a special episode to mark this year's Holocaust Memorial Day. Jonny shares his story of how the Holocaust has affected him and his family. We discuss: The history of Jonny's family in Hungary The story of their capture and transportation to concentration camps Why it is so important to discuss the Holocaust What it is like to be Jewish How we can stop these atrocities from happening again If you haven't yet, please follow us on Facebook to see some of the behind-the-scenes videos and photos Raising The Bar | Facebook

  3. 12/07/2022

    Festival of Kindness - giving back this Christmas

    This episode is all about fantastic work that Social Bite does and how Mitchells and Butlers is partnering with them. Social bite is a charity and chain of social businesses on a mission to end homelessness and they provide homes, jobs, food and support to empower people to transform their own lives. Jonny and Jana have two interviews this time. The first interview is with Mel and Gemma from Harvester in Hillington. They chatted about the Jobs first, who as part of Social Bite, help people from challenging backgrounds to come back into work. Gemma's story is very touching and heartfelt, so we hope you enjoy it listening to it. The second interview was recorded just outside Charing Cross station. They chat with Sara Reed who explains what the Festival of kindness is all about and how anyone can support people who are experiencing homelessness this year.  Across the Scotland and parts of the UK social bite have been putting up trees of kindness to encourage people to donate gifts for people experiencing homelessness and we have the interview with Sara from social bite there. But also we're supporting the festival of kindness within our businesses, so this is for the third year running. We've we supported this. If you want to see some of the behind the scenes footage, make sure to follow Raising the Bar on Facebook Raising The Bar | Facebook You can support Social Bite here Buy a Gift | Social Bite (social-bite.co.uk) Incredible brownies from Social Bite Brownies | Social Bite (social-bite.co.uk)

  4. 11/02/2022

    Behind closed doors at PRIDE 2022

    Hello and welcome to Raising the bar and the People who make hospitality podcast. Jana Puisa and Jonny Blake have joined forces to create some really good content for you. You might have listened to the podcast previously, but now the podcast is even better and even bigger. Raising the bar is a new place to find out what's happening within MAB. From the horse's mouth to you, without any of the waffle. Just real people telling their stories. Welcome to the latest episode - behind closed doors at the PRIDE event. This time Jonny and Jana had an exclusive peek behind the curtain to see how this event actually gets created and how much effort goes in each time. They spoke to Gary Richmond, who leads MAB apprentices in Hilton kitchens and  Peter Skyhammar, who created the winning dish that was served on the evening for the City Division.  Jonny also interviewed to some of our drink suppliers - Nick Clements and Luke Morris from Asahi who have been working with MAB for years. They gave an insight into what's it's like to work at the event and why it is so important to them to support MAB managers. And finally Jana chatted to Nikki Yeomans who has been the key organiser of the event for quite a few years now. She spoke about how long it takes to put the event together, how many people are involved and finally, what gave her an inspiration for the theme this year.  If you haven't yet, please follow us on Facebook to see some of the behind the scenes videos and photos Raising The Bar | Facebook

  5. 09/06/2022

    Back to school special - working parents in MAB

    Hello and welcome to Raising the bar and the People who make hospitality podcast. Jana Puisa and Jonny Blake have joined forces to create some really good content for you. You might have listened to the podcast previously, but now the podcast is even better and even bigger. Raising the bar is a new place to find out what's happening within MAB. From the horse's mouth to you, without any of the waffle. Just real people telling their stories.   In this episode Jana and Jonny are talking to four people, who work in some of our businesses and are balancing parenthood with their careers. They chatted to Steph (part-time AM) from Toby Carvery, Dom (GM) and Sarah (Shift Supervisor) from Nicholson's, and Craig (Accredited Kitchen Manager) from PCP. They all have different ways of balancing work and parenting. In this conversation they share what works for them, their top tips and more importantly they try to answer a question 'Is it harder to men or women?'.

  6. 08/08/2022

    LGBTQ+ community and MAB

    Welcome to Raising the bar and the People who make hospitality podcast. Jana Puisa and Jonny Blake have joined forces to create some really good content for you. Raising the bar is a new place to find out what's happening within MAB. From the horse's mouth to you, without any of the waffle. Just real people telling their stories. In this episode Jonny and Jana are talking about diversity and inclusion, specifically LGBTQ+ community. Jonny and Jana talk to five amazing people from across of our businesses  - Tom Crouch (RBM All Bar One), Hannah (KM Court), Danny (GM court), Maddie (GM O'Neil's Watford) and Harrison (SS O'Neil's Carnaby St). Main topics they cover: Birmingham Pride event How things have changed Allyship Discrimination Being 'too woke' Ask for Clive charity. Don't forget to subscribe and keep looking on the frontline connect page for new updates that will be coming every period.   Get in touch with Jana and Jonny: Jana.puisa@mbplc.com Jonny.blake@mbplc.com   Join M&Be yourself Facebook group - M&Be Yourself - LGBTQ+ | Facebook Learn more about 'Ask for Clive' - AskforClive | Everyone is welcome here Absolut Queen cocktail - https://www.allbarone.co.uk/pride#/

  7. 07/11/2022

    Charity football tournament in support of Shelter

    Hello and welcome to Raising the Bar and the People who make hospitality podcast. Jana Puisa (Training Partner Castle) and Jonny Blake (Ops Effectiveness Manager) have joined forces to bring you some new content. You might have listened to the People who make hospitality podcast previously, but now the podcast is even bigger and better. Raising the Bar is a new place to find out what's happening within MAB. From the horse's mouth to you, without any of the waffle. Just real people telling their stories. Welcome to the very first episode, today we are covering the City Division's charity football tournament. On the 28th of July over 400 people attended the event and over £2000 was raised for Shelter. In this episode, we talk to a number of people: Leanne Gwynn (TTP ABO/Browns) did a fantastic job to put the event together. Jess Powell from Shelter gave us a bit more information about what they do. On the day we also spoke to a number of people who were playing in the tournament - chefs, general managers, training partners and we even got an RBM. Don't forget to subscribe and keep looking on the frontline connect page for new updates that will be coming every period. Get in touch with Jana and Jonny: Jana.puisa@mbplc.com  Jonny.blake@mbplc.com   Support Shelter: https://england.shelter.org.uk/ Current Petition Retail Shelter always wants to hear about people's experiences with whether facing/experiencing homelessness or the challenges with renting and affordability (all completely anonymous): https://england.shelter.org.uk/support_us/campaigns/share_your_story

  8. 04/20/2022

    Sustainability in MAB with Amy De Marsac

    In this episode, Jana is interviewing Amy De Marsac, who is the Head of Invest Relations and Sustainability in Mitchells Butlers. They talk about Amy's journey within MAB and how she ended up driving the sustainability agenda.   Amy and Jana chat about some of the current achievements - reducing food waste, using renewable energy and re-furbishing kitchen equipment, just to name a few. They also discuss what can be done on the individual level, but also what is done on the organisational level to drive the sustainability agenda.   There are many exciting things coming up regarding sustainability in Mitchells and Butlers, so keep an eye out for internal comms for ways to get involved.   The update on sustainability in MAB news Sustainability in action at M&B (sharepoint.com) The episode about Social Bite: https://pwmh.podbean.com/e/with-josh-littlejohn-from-the-social-bite-and-david-gallagher/   As always, if you have any feedback or would like to be a guest on the podcast - get in touch with Jana at jana.puisa@mbplc.com.   People Who Make Hospitality Podcast is hosted by Jana Puisa, who has found herself working in the hospitality industry for the last decade. Jana decided to create this podcast to start a conversation about amazing people who work in hospitality.   You can follow the podcast on Instagram @PWMH_podcast Jana Puisa @janapuisa

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Raising the bar and the People who make hospitality is a podcast about and for people who make this industry what it is. Jana Puisa and Jonny Blake have joined forces to create really great content together. Raising the bar is a new place to find out what’s happening within MAB. From the horse’s mouth to you, without any of the waffle. Just real people telling their stories.

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