Employer Bland

Chris Murdoch

Welcome to the Employer Bland show, where we discuss all things employer branding, tackling issues such as diversity and inclusion, changes in the world of work, and what it takes to create a thriving company culture. Hosted by entrepreneur and co-founder of Voyse, Chris Murdoch.

  1. Jun 18

    Why the truth is the one thing AI can't fake - A conversation with Steve Ward

    Steve Ward, founder of the Employer Brand Club, joins Chris for a proper journey through a career that started with a painfully shy kid doing teacher impressions in a Nottingham school panto and ended up reshaping how he thinks about branding, recruitment and trust. We go right back to the beginning. A first recruitment job built on fear and cold calling that he came to despise. Three redundancies in a single year. A mentor who spotted his strategic mind. And the hand-drawn A3 CV that flipped a switch and pushed him toward creative, personal outreach over scripted selling. From there it's the founding of Cloud9, the move into social recruiting before anyone took it seriously, and the build of a community-first agency where people were hired to create trust rather than chase placements. The second half gets into where the industry is heading. Steve makes the case that young people have grown up so surrounded by fake, AI-generated content that anything too polished now reads as a warning sign. His answer is to shift from a sell mindset to a trust mindset, show the real story, warts and all, and protect the human voice that AI can't replicate. He shares a story from an AstraZeneca shoot that sums it all up. A brilliant conversation about authenticity, reputation and why the truth is the one thing automation can't fake. Chapters (00:00:00) - Steve Ward(00:01:14) - Steve Jobs: Starting Out(00:07:34) - Steve's story of turning down a job(00:12:20) - The Story of Branding in Employment(00:17:40) - Steve Crowell on Randstad's Branding(00:22:06) - The rare social media analyst(00:27:20) - The culture of community management(00:30:33) - Steve Jobs on Being Ahead of the Curve(00:36:11) - EB Club: The employer brand community(00:40:23) - Employer Branding: The breadth of the topic(00:48:01) - EB CLUB: On AI and the Job Search(00:53:52) - Reveal: The AI backlash in recruitment(00:57:35) - In the midst of all this,(00:58:21) - Employer Brand: The Collective Experience(01:01:54) - Steve Jobs: Listen to What People Say

    Why the truth is the one thing AI can't fake - A conversation with Steve Ward
  2. May 6

    17 Years shaping the industry - The story of Google Dave Hazlehurst

    Dave Hazlehurst spent 17 years at PH Creative, which later became Human Magic, helping build employer brand into the discipline it is today. He's worked with some of the biggest brands on the planet, spoken at LinkedIn Talent Connect, and trained more people in this space than most would care to count. This episode is a proper debrief. Dave recently left the agency world after nearly two decades (who knows for how long), which made for a conversation with very little to protect and a lot worth saying. We cover the origin story — four people in a Liverpool office doing websites for solicitors, a career site pitch at Nationwide that changed everything, and a chance Peroni in a Dublin hotel bar that led to a LinkedIn keynote. Then we get into the stuff that actually matters. Why EVPs are broken by design. Why employer brand is too focused on the outside and not enough on the inside. Why the function needs to stop expressing culture and start driving it. And why AI is quietly making most LinkedIn content look the same. If you've worked in employer brand for five minutes or fifteen years, there's something in this one for you. Chapters (00:00:01) - Employer Bland(00:01:01) - PH Creative: When did we start marketing our jobs?(00:06:17) - Adam Levine: The LinkedIn Invite(00:11:11) - The Making of a Pitch(00:16:47) - The Real Story Of Winning A RFP(00:20:25) - The Big Win at Nationwide(00:23:44) - Covid Business School: The Great Ideas(00:28:33) - Getting it out of the Screen(00:30:15) - Human Magic(00:31:44) - Have You Ever Heard A Pitch Like That?(00:36:03) - The Formula One(00:36:55) - Covid(00:42:46) - PPH Creative's Rebrand(00:43:22) - The RE brand rebrand(00:47:12) - Pithole on the Future of Human Magic(00:50:05) - Employer Brand: Future of the Company(00:56:05) - Employer Brand: The Need for Internal Focus(01:00:00) - Dave on the Piers Morgan Interview

  3. Mar 30

    Why Employer Brand has an ROI problem (And what consumer marketing figured out years ago)

    Chris is joined by Dylan Lees-Jones, European Recruitment Marketing Manager at Wipro, for a conversation that gets right to the heart of one of employer brand's longest-standing frustrations: why does a function with so much proven impact still have to fight so hard for boardroom credibility? Dylan brings a rare dual perspective - A career that started in consumer and B2B direct marketing before moving into employer brand and he uses it to cut through some of the noise around metrics, measurement, and making the case upwards. They cover a lot of ground, including: Why now is genuinely a tough time to ask for budget and why having empathy for that pressure actually makes you a more effective EB practitioner The preparation problem — why so many teams go live on campaigns without agreeing upfront what success actually looks like, and how to fix it Quality of hire vs vanity metrics — what the board actually cares about, and why chasing volume without defining the right candidate profile creates an attrition cycle nobody wins from The lifetime value gap — why employer brand is sitting on one of its most powerful commercial arguments and not yet using it, and what consumer marketing figured out decades ago that EB still hasn't fully applied The halo effect in practice — Dylan shares a real example of switching off radio advertising to prove its value, and what that means for how EB teams should think about attribution Collaboration as the unsexy answer — why misalignment between EB, TA, HR, and senior leadership is quietly undermining even the best work The episode closes on a genuinely exciting idea: that AI could be the thing that finally makes Employer Brand Lifetime Value measurable and what that would mean for how the C-suite views employer brand investment. If you've ever been in a room trying to explain why your work matters and felt like you were speaking a different language, this one's worth your time. Chapters (00:00:00) - Employer Bland(00:01:12) - Employer Brand: Rethinking leadership buy-in(00:03:00) - Have Marketing Teams Stepped Up on Employer Brand?(00:03:55) - Employer Branders: The challenges(00:07:14) - Employer Brand and Corporate Marketing(00:11:25) - Delivering ROI through Talent, Employer Brand(00:16:25) - Employer Branding: Quality of Recruitment(00:21:07) - Employer Brand Success and Analytics(00:24:01) - Senior Leadership Apprenticeship(00:26:51) - Employer Brand Functions(00:30:59) - What Should We Remove From Our Company's Metrics?(00:32:56) - Brand Data: The importance of it for consumers(00:35:01) - Understanding the Lifetime Value of a Customer(00:42:24) - Dylan on The Future of Talking

    Why Employer Brand has an ROI problem (And what consumer marketing figured out years ago)
  4. Jan 27

    The gap between declared culture and felt culture, with Leah Lenihan

    I recently had a great conversation with Global Employer Brand & Recruitment Marketing Leader, Leah Lenihan. We went deep on a topic that I think sits right at the heart of employer branding in 2026: The gap between declared culture and felt culture. Not what’s written in your EVP deck. Not what’s on the posters. But what people actually experience day to day. Leah shared some powerful, real-world insight from her time leading employer brand and recruitment marketing across multiple regions and brands. It reinforced something I see time and time again: A global EVP only works when it’s translated into local, lived reality. Consistency matters - but so does nuance. Culture isn’t what leaders say. It’s what people live. Trust lives in the gap between promise and experience. We also talked about: How local teams should be empowered to interpret EVP, not just receive it The danger of glossy campaigns without operational follow-through Why advocacy only works when people actually believe what they’re sharing How leaders can unknowingly undermine their own EVP in micro-moments One stat that really stuck with me: Less than 23% of employees typically agree with their company’s EVP promise. That’s a massive disconnect and a big opportunity. If you’re working on EVP, employer brand, EX, CX or culture at scale, this episode is well worth a listen. Chapters (00:00:01) - Employer Land: Two weeks off for the boss(00:00:35) - Employer Branding: From promise to felt culture(00:02:54) - A Single Global EVP(00:04:22) - Global Evp: The Need for nuance(00:10:07) - The Evp: Local & Global?(00:17:02) - As a value, is innovation valued?(00:17:47) - The Need for Open Feedback(00:20:50) - Vinod Sinha: How Often Does an EVP Need(00:22:49) - Employer Brand Advisory: Testing the Experience(00:26:54) - Post-it Guardrails(00:31:00) - The Evp vs. Feeled Culture(00:33:12) - Employee Experience and Campaigns(00:36:13) - Leah on Taking a Break

    The gap between declared culture and felt culture, with Leah Lenihan

About

Welcome to the Employer Bland show, where we discuss all things employer branding, tackling issues such as diversity and inclusion, changes in the world of work, and what it takes to create a thriving company culture. Hosted by entrepreneur and co-founder of Voyse, Chris Murdoch.