Ideas Shaping Healthcare

McMillan Pazdan Smith

We could be on the cusp of a Healthcare renaissance. The disruption of the last few months has created opportunities to improve the Healthcare landscape from the inside out. Disruption creates opportunity, opportunity generates ideas, and when ideas take shape in an industry as impactful as Healthcare—it affects all of us. Join us for a series of conversations with Healthcare stakeholders across our communities, as we explore and reveal the ideas shaping Healthcare.

  1. Designing for Dignity: Rethinking the Treatment of Behavioral Health

    09/10/2025

    Designing for Dignity: Rethinking the Treatment of Behavioral Health

    In this episode, hosts Minta Ferguson and Heather Hayes are joined by Dr. Karen Lommel, the RobertA. Jolly Jr. Endowed Chair for Psychiatry and Community Health at Prisma Health, and a professor at the University of South Carolina School of Medicine Greenville. Dr. Lommel shares her insights on how thoughtful design andimproved access can help reduce the stigma surrounding behavioral health. With many years of experience leading clinical and design initiatives, she discusses the importance of creating environments where mental health patients feel valued and supported—just like their medicalcounterparts. Tune in to learn how healthcare leaders are reimagining spaces to promote equity, dignity, and healing for all patients.

    40 min
  2. Helping Healthcare Providers Improve Margins, Solve Problems, and Sustain Growth: Working with Advisory Services

    06/10/2025

    Helping Healthcare Providers Improve Margins, Solve Problems, and Sustain Growth: Working with Advisory Services

    This episode of "Ideas Shaping Healthcare" features a conversation on healthcare strategy and facility planning with Samer Hamde, Healthcare Practice Leader for McMillanPazdan Smith, engaging Minta Ferguson and Heather Hayes from MPS Advisors as they share their unique perspectives and experiences in helping healthcare providers solve complex problems and plan for the future.   Topics Covered: Introduction to MPS Advisors: learn about the roles and backgrounds of Minta Ferguson, a healthcarearchitect, and Heather Hayes, a former hospital administrator, and how their diverse experiences shape their dynamic approach to advisory services. Discover how healthcare organizations can make informed decisions using data and market analytics, ensuring strategic growth and operational excellence. Hear real-world examples of complex decisions that were made leveraging advisory services, from site acquisition to facility planning, resulting in measurable positive outcomes. Understand the importance of integrating advisory services within an architectural firm to achieve seamless planning, project execution and design excellence. Learn why involving advisory services early in the project lifecycle is crucial for rightsizing, site placement, and programming healthcare facilities. Explore how healthcare stakeholders navigate key challenges to avoid costly mistakes.   This episode is ideal for hospital CEOs and any stakeholder who is looking to enhance strategic planning and facility management. Listeners will gain valuable insights into howdata-driven decisions can lead to successful healthcare projects and improved patient outcomes. Listen to the episode now or save it for later.

    24 min
  3. Telehealth Infrastructure that Promotes Effective Care Delivery

    07/29/2024

    Telehealth Infrastructure that Promotes Effective Care Delivery

    In this episode, we discuss high-reliability telehealth infrastructure as a transformative innovation in the healthcare industry. Joining us is Dr. James McElligott from the Medical University of South Carolina (MUSC). Dr. McElligott shares some of the history and impact of the Telemedicine rise, including its integration into medical education. Listeners will discover how a pioneering center has evolved over the years and how its scope and reach differ from other telehealth solutions. MPS host Minta Ferguson also engages Dr. McElligott in a discussion about the telehealth opportunities and challenges posed by the built environment. They discuss the implications of the repeal of the Certificate of Need (CON) in South Carolina and how telemedicine can bridge the gap in access to care in rural communities. Anyone interested in learning the essential components of an effective telehealth infrastructure, or who want to stay informed on the emerging telemedicine technologies poised to advance telehealth even further, should not miss this episode! Subscribe to stay tuned for future episodes covering this and other relevant topics on Ideas Shaping Healthcare.

    37 min
  4. WakeMed’s Freestanding Emergency Department Journey: Strategy, Growth, and Lessons Learned

    04/10/2024

    WakeMed’s Freestanding Emergency Department Journey: Strategy, Growth, and Lessons Learned

    Join us in this enlightening episode as we delve into the nearly twenty-year evolution of WakeMed’s freestanding emergency departments (FSEDs) in North Carolina. Our guest, Carolyn Knaup, Senior Vice President of Strategic Ventures and Ambulatory Operations, shares invaluable insights from WakeMed’s vast experience operating freestanding EDs in multiple NC communities. With a guiding principle that “healthcare is local” leading their strategy, Carolyn discusses the pivotal role of community trust and engagement in the success of WakeMed’s FSEDs. Discover how WakeMed’s innovative approach to healthcare accessibility and their commitment to community well-being have shaped their journey from the first standalone ED to their latest 2024 opening. Listeners will learn about their organizational goals, the importance of strategic placement, and the impact of cross-training in fostering a robust emergency care system that truly serves the community it is designed for.

    36 min
  5. Opening a FSED for a Thriving Community

    08/31/2023

    Opening a FSED for a Thriving Community

    In this episode, we delve into the cutting-edge realm of Freestanding Emergency Departments (FSEDs) and their pivotal role in modern healthcare infrastructure. We sat down with William Kenley, CEO of AnMed Health, and Brett Justice, AnMed’s Chief Strategy Officer, to uncover their profound insights into the planning and implementation of a new FSED project in Anderson County, South Carolina. AnMed Health is an integrated healthcare system dedicated to serving a flourishing community.  After recognizing a pressing need for more accessible emergency care options, AnMed envisioned an FSED solution that would function as part of a healthcare hub.  An interesting aspect of this FSED endeavor is the three-way partnership forged between AnMed Health, Anderson County EMS, and Medshore ambulance service. In this model, Quick Response Vehicles (QRVs) take center stage, a shift that optimizes response times by decoupling ambulances from paramedics. This award-winning approach is not only enhancing efficiency, but empowers healthcare professionals to provide rapid, effective care to patients in emergent situations.  MPS Architect Aaron Jeffers also joins the pod to discuss the design’s foundation in community input and the use of everything from virtual reality to decision-making matrixes to aid the planning and design process.  Join us for this discussion of healthcare innovation, community collaboration, and an emerging approach to emergency medical services, as we go behind the scenes of a new Freestanding Emergency Department.

    45 min
  6. Improving Community Health and Employer Healthcare Costs

    03/29/2023

    Improving Community Health and Employer Healthcare Costs

    In this episode, we explore an on-site, value based primary care delivery model designed by Proactive MD. In our conversation with Troy Corley, Senior Vice President of Proactive MD and Charles Swain, CEO of Foundation Property Group we uncover the "why" behind this new direct primary care model and learn how it is different from other direct to consumer or concierge models. This episode covers: Top patient loyalty and retention drivers. Technology integration. The design of these care environments and what's different from other primary care clinics. What's changing in local primary care as a result of the ever-evolving Healthcare landscape. How initiatives such as DEI are informing today's clinical operations strategies. Minta also introduces her new podcast co-host Mike Tanner, a seasoned healthcare executive with over 20 years in the field. Don't miss this timely discussion! To learn more about Proactive MD, visit: proactive-md.com Want to pitch a guest or idea for the show? Contact US.

    43 min
  7. Experiential Healthcare Design Tips

    08/09/2022

    Experiential Healthcare Design Tips

    Experienced healthcare interior designers understand and are sensitive to the ways the physical environment influences moods, emotions, and behavior. In this episode, Minta talks with Erika Hill, a designer with almost 30 years of experience working with healthcare facilities. Erika approaches healthcare design as a holistic and collaborative process. Listen to the lessons learned and insights shared that can help any client positively impact the experience of their facility for patients and staff.

    29 min
  8. Carbon Neutrality Considerations for Healthcare Facilities

    04/19/2022

    Carbon Neutrality Considerations for Healthcare Facilities

    What can hospitals do now to be well positioned for continued success in reaching carbon neutrality? Greg Hudson and Michael Scruggs from RMF Engineering join Minta in the studio to discuss tips and best practices for this long-term initiative.

    38 min
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About

We could be on the cusp of a Healthcare renaissance. The disruption of the last few months has created opportunities to improve the Healthcare landscape from the inside out. Disruption creates opportunity, opportunity generates ideas, and when ideas take shape in an industry as impactful as Healthcare—it affects all of us. Join us for a series of conversations with Healthcare stakeholders across our communities, as we explore and reveal the ideas shaping Healthcare.

Information

  • Creator
    McMillan Pazdan Smith
  • Years Active
    2021 - 2025
  • Episodes
    14
  • Rating
    Clean
  • Copyright
    © McMillan Pazdan Smith
  • Show Website
    Ideas Shaping Healthcare