DeliveringMore Radio

DeliverThat
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DeliveringMore Radio by DeliverThat is your ultimate destination for all the content produced by the company, designed to keep you informed, entertained, and inspired. Dive into a diverse lineup that includes the DeliveringMore Podcast, Meet The Team, Driver Spotlights, and many more concepts to come. Tune in to DeliveringMore Radio for a rich mix of engaging content that showcases the heart and soul of DeliverThat, connecting you with the stories and voices that drive our community.

  1. 1d ago

    The Future of Drone Delivery | Beth Flippo, CEO & Founder - Dexa |

    01:25 – 06:16 Building Dexa & Winning Kroger as the First Customer06:17 – 12:14 Drone Capabilities, Food Delivery & Customer Experience12:15 – 17:08 Supporting Local Businesses & Reinventing Delivery Economics17:09 – 21:55 How Drone Delivery Actually Works21:56 – 26:23 The FAA Certification That Changed Everything26:24 – 33:00 The Future of Drone Delivery Around the World33:01 – 38:02 Why Consumers Will Drive Drone AdoptionWill drone delivery become the future of food delivery?In this episode of DeliveringMore, host Ben Alkire welcomes Beth Flippo, CEO & Founder of Dexa, to discuss how one of America's first FAA-certified drone delivery airlines is transforming the future of logistics.Beth shares the story behind building Dexa, earning FAA certification after five years of work, partnering with companies like Kroger, Papa John's and Grubhub, and why she believes drones will soon become a normal part of everyday life.In this episode you'll learn:How Dexa became an FAA-certified drone airlineWhy drone delivery is faster than traditional deliveryThe future of autonomous food deliveryWhy restaurants shouldn't pay delivery commissionsHow drone delivery actually worksWhat it takes to launch a commercial drone airlineWhy Beth believes drones will soon be everywhereWhether you're interested in food delivery, logistics, autonomous technology, aviation or entrepreneurship, this conversation offers an inside look at one of the fastest-moving innovations in commerce.Subscribe to DeliveringMore for conversations with the leaders shaping the future of restaurant delivery, logistics, catering and technology.#DroneDelivery #Dexa #FoodDelivery #Logistics #AutonomousDelivery #RestaurantIndustry #FAA #Innovation #DeliveringMore

    The Future of Drone Delivery | Beth Flippo, CEO & Founder - Dexa |

  2. Jul 15

    Inside Wegmans' Catering Strategy | Frank Guidice - Digital Restaurant Director, Wegmans |

    02:09 – 06:35 The Wegmans Story & A People-First Culture06:35 – 10:11 Frank's Journey & Building Meals2GO10:11 – 16:22 How Wegmans Turned Catering Into a Growth Engine16:22 – 22:57 Omnichannel Growth & the DeliverThat Partnership22:57 – 27:48 Why Wegmans Expands Slowly (and Successfully)27:48 – 33:25 The Wegmans Standard: Culture, Merchandising & Customer Experience33:25 – 38:26 Constant Improvement Starts on the Store Floor38:26 – 41:19 Meals Market, Innovation & Frank's Wegmans FavoritesHow does one of America's most respected grocery brands approach catering, prepared meals, and delivery?In this episode of DeliveringMore, host Ben Alkire welcomes Frank Guidice, Catering & Meals2GO Program Manager at Wegmans, to discuss how the company has built a customer-first catering program while expanding into digital ordering and delivery.Frank explains the evolution of Wegmans' Meals2GO platform, how catering has become an important growth channel, and why operational consistency, hospitality, and quality remain at the center of everything Wegmans does.In this episode you'll learn:How Wegmans built its Meals2GO programThe role catering plays in grocery retailWhat customers expect from catering todayWhy delivery partnerships matterBalancing quality with operational efficiencyLessons from one of America's most admired grocery brandsThe future of prepared meals and cateringWhether you work in catering, restaurant operations, grocery retail, or last-mile delivery, this conversation offers valuable insights into building customer loyalty through exceptional service.Subscribe to DeliveringMore for conversations with the leaders shaping the future of catering, restaurant delivery, and foodservice.#Wegmans #Meals2GO #Catering #RestaurantIndustry #FoodDelivery #GroceryDelivery #Hospitality #Retail #CustomerExperience #DeliveringMore #BenAlkire #Foodservice

    Inside Wegmans' Catering Strategy | Frank Guidice - Digital Restaurant Director, Wegmans |

  3. Jul 1

    The Startup Unlocking Military Delivery | Todd Waldemar - OnPoint

    01:29 – 07:14 Todd's Military Career & Entrepreneurial Journey07:14 – 12:14 The Logistics Challenges of Military Bases12:14 – 16:25 How OnPoint Partners with Retailers & Restaurants16:25 – 20:57 Improving Life for Military Families20:57 – 26:20 Solving Last-Mile Delivery & Building Through Failure26:20 – 37:02 The Future of Military Delivery and OnPointMilitary bases are one of the largest untapped delivery markets in America—but why has getting food, groceries, and everyday essentials onto base been so difficult?In this episode of DeliveringMore, host Ben Alkire sits down with Todd Waldemar, Founder & CEO of OnPoint, to discuss how his company is solving military last-mile logistics through innovative mapping technology, address verification, and delivery infrastructure.Todd shares his journey from serving in the Marine Corps to building and losing a restaurant business before discovering one of the biggest opportunities in delivery. Learn how OnPoint is partnering with retailers, restaurant brands, and logistics providers to unlock military communities while improving quality of life for service members and their families.In this episode you'll learn:Why military deliveries are uniquely challengingThe hidden problem with military base addressingHow OnPoint is partnering with retailers and restaurantsWhy military communities are a massive untapped marketEntrepreneurial lessons from bankruptcy and rebuildingHow first movers create competitive advantagesThe future of military delivery technologyIf you enjoy conversations about restaurant technology, catering, logistics, delivery innovation, and entrepreneurship, be sure to subscribe for more episodes of DeliveringMore.#Delivery #Logistics #Military #RestaurantTechnology #LastMileDelivery #FoodDelivery #SupplyChain #Entrepreneurship #Retail #OnPoint #MilitaryBases #RestaurantIndustry #DeliveryInnovation

    The Startup Unlocking Military Delivery | Todd Waldemar - OnPoint

  4. Jun 24

    Urbane Cafe Plans $2 Million in Catering Growth | Kori Sparks - Urbane Cafe

    00:01:35 - 00:05:11 Meet Kori Sparks and Her Restaurant Journey00:05:11 - 00:13:09 Growing Catering Sales from $7K to $25K Per Week with Corner Bakery00:13:09 - 00:18:06 Why Urbane Cafe Sees Massive Catering Opportunity00:18:06 - 00:24:10 Building Systems, Processes, and Operator Buy-In00:24:10 - 00:25:34 Urbane Cafe's $2 Million Catering Growth Plan00:25:34 - 00:30:10 The Three Pillars of Catering GrowthUrbane Cafe already has a loyal following, exceptional food, and nearly 50 locations across California and Nevada. Now they're focused on turning catering into a major growth engine.In this episode of the DeliveringMore Podcast, host Ben Alkire sits down with Kori Sparks, Director of Catering & Sales at Urbane Cafe, to discuss how she's building the brand's catering program for long-term scale.After spending time helping grow catering at Corner Bakery, Kori joined Urbane Cafe with a clear mission: create the systems, processes, sales infrastructure, and operational foundation needed to take catering from an emerging revenue stream to a significant contributor to the business.Kori shares why operator buy-in is critical, how catering should be viewed as a dedicated revenue channel rather than an operational inconvenience, and what it takes to stand out in a market where customers have hundreds of catering options available every day.The conversation explores catering sales strategy, CRM implementation, loyalty programs, delivery partnerships, operational planning, and Urbane Cafe's goal of generating millions in new catering revenue as the brand continues to expand.In this episode:✅ Why Kori joined Urbane Cafe after 10 years at Corner Bakery✅ Building a catering program designed for scale✅ Growing catering from 8% mix into double-digit territory✅ The systems and processes required for sustainable growth✅ Why operator buy-in determines catering success✅ Standing out among 750 competing catering brands✅ How CRM and sales teams drive repeat business✅ The role of loyalty programs in catering retention✅ Why delivery partnerships are critical to future growth✅ Urbane Cafe's vision for the future of cateringFor restaurant operators, catering managers, franchise leaders, and foodservice professionals, this episode offers a practical look at what it takes to build a high-performing catering business from the ground up.#UrbaneCafe #RestaurantCatering #DeliveringMorePodcast #CateringSales #RestaurantGrowth #Foodservice #RestaurantOperations #CateringStrategy #HospitalityLeadership #FoodDelivery

    Urbane Cafe Plans $2 Million in Catering Growth | Kori Sparks - Urbane Cafe

  5. Jun 17

    How Storytelling Drives Catering Sales and Restaurant Growth | Shawn Walchef - Cali BBQ Media

    01:27 - 07:38 Drone Delivery and the Future of Restaurants07:39 - 12:58 How Cali BBQ Uses Catering to Scale Revenue12:59 - 18:33 Building a 30% Catering Mix Through Digital Hospitality18:34 - 26:11 Why Every Restaurant Needs to Tell Its Story26:12 - 35:04 Be the Show, Not the Commercial35:05 38:39 The Rising Tide Community and the Cost of InactionWhat if the biggest growth opportunity for your restaurant isn't another location, but better storytelling, stronger technology, and a more scalable catering program?In this episode of the DeliveringMore Podcast, host Ben sits down with Shawn Walchef, founder of Cali BBQ and Cali BBQ Media, to discuss how restaurant operators can use content, technology, and hospitality to build stronger businesses.Shawn shares how Cali BBQ grew catering into a major revenue channel, why digital hospitality is changing the restaurant industry, and how restaurant owners can leverage platforms like Toast, social media, and delivery technology to reach more customers without opening more locations.The conversation also explores drone delivery, AI, first-party ordering, restaurant media, content creation, and Shawn's philosophy that every restaurant should become a media company.Whether you're a restaurant operator, catering professional, franchise leader, marketer, or entrepreneur, this episode is packed with practical insights on how to grow your business in today's digital world.In this episode:✅ How Cali BBQ built a 30% catering mix✅ Why catering is one of the most profitable restaurant channels✅ The power of first-party ordering and customer data✅ How Toast and DeliverThat help restaurants scale✅ Drone delivery and the future of restaurant technology✅ Why every restaurant should create content✅ Building a restaurant media company✅ Shawn's "100 Videos in 100 Days" challenge✅ The difference between ROI and the cost of inaction🎙️ Subscribe for more conversations with restaurant operators, catering leaders, and innovators shaping the future of foodservice.#CaliBBQ #ShawnWalchef #RestaurantMarketing #RestaurantTechnology #RestaurantGrowth #DeliveringMorePodcast #RestaurantCatering #Foodservice #DigitalHospitality #RestaurantLeadership

    How Storytelling Drives Catering Sales and Restaurant Growth | Shawn Walchef - Cali BBQ Media

  6. Jun 10

    How Newk's Eatery Pulled Off a $45,000 Catering Order | Liz Pearson - Newk's Eatery |

    01:16 - 04:41 Meet Liz Pearson and Newk's Eatery04:42 - 10:38 How the $45K Catering Opportunity Came Together10:39 - 17:10 Planning, Procurement, and Preparing 3,500 Box Lunches17:11 - 25:27 Inside the Execution: Staffing, Refrigeration, and Logistics25:28 - 33:03 Delivering and Setting Up a Massive Catering Event33:04 - 39:33The Future of Catering Growth at Newk's EateryWhat does it take to successfully execute a $45,000 catering order with more than 3,500 boxed lunches?In this episode of the DeliveringMore Podcast, host Ben sits down with Liz Pearson, Director of Company Operations at Newk's Eatery, to break down one of the largest catering orders in the brand's history.Liz shares the behind-the-scenes story of how a multi-month sales process turned into a record-setting catering event, including menu planning, inventory forecasting, vendor coordination, staffing, logistics, refrigeration challenges, and day-of execution.The conversation explores what restaurant operators can learn from large-scale catering, how to build customer trust that leads to bigger opportunities, and why preparation, communication, and hospitality remain the foundation of successful catering programs.Whether you're a restaurant operator, catering manager, franchise leader, delivery provider, or foodservice professional, this episode offers a rare look at what it takes to deliver catering at scale.In this episode:✅ How Newk's landed a $45,000 catering order✅ Managing 3,500+ boxed lunches and large-scale food production✅ Vendor coordination and inventory planning✅ Building customer trust through catering excellence✅ Logistics, refrigerated trucks, and delivery execution✅ Training teams to sell and grow catering revenue✅ How Newk's supports catering across 100+ locations✅ Lessons learned from one of the brand's biggest catering events✅ Why hospitality and preparation drive repeat business🎙️ Subscribe for more conversations with restaurant operators, catering leaders, and delivery innovators shaping the future of foodservice.#NewksEatery #RestaurantCatering #DeliveringMorePodcast #Foodservice #CateringOperations #RestaurantLeadership #RestaurantGrowth #CateringSales #HospitalityIndustry #FoodDelivery

    How Newk's Eatery Pulled Off a $45,000 Catering Order | Liz Pearson - Newk's Eatery |

  7. Jun 3

    Sam Stanovich's Blueprint for Restaurant Catering Growth | Sam Stanovich - Craveworthy Brands

    01:09 - 07:51 Meet Sam Stanovich and His Restaurant Journey07:52 15:03 Building a #1 Catering Program at Firehouse Subs15:04 - 18:03 Why Most Operators Miss Catering Opportunities18:04 - 27:17 Surviving COVID Through Catering and Delivery27:18 - 36:57 Craveworthy Brands' Approach to Catering Growth36:58 - 38:30 Sam's Advice for Restaurants Starting Catering TodayIn this episode of the DeliveringMore Podcast, host Ben sits down with Sam Stanovich, Chief Operating Officer of Craveworthy Brands, to discuss his journey from Marriott International and the National Restaurant Association to becoming one of the restaurant industry's strongest advocates for catering-driven growth.Sam shares how he helped build one of the top-performing Firehouse Subs catering programs in the country, why operators should think of catering as its own business unit, and how relationship-building, operational excellence, and relentless execution create long-term growth opportunities.The conversation also explores franchise growth, delivery strategy, the evolution of catering technology, customer retention, brand advocacy, and why repeat business matters more than chasing the next big order.Whether you're a restaurant operator, franchisee, catering manager, foodservice executive, or delivery professional, this episode is packed with practical insights you can implement immediately.In this episode:✅ How Sam built a top-performing catering program at Firehouse Subs✅ Why catering should be treated as a separate business unit✅ Building repeat business through relationships and service✅ Lessons from scaling Craveworthy Brands✅ Self-delivery vs third-party delivery platforms✅ The future of catering sales and customer acquisition✅ Why every operator should become the "Mayor of the Mile"✅ Delivery driver tipping and gratuity allocation challenges✅ Practical advice for restaurant operators just getting started with catering🎙️ Subscribe for more conversations with leaders shaping the future of catering, restaurant operations, and delivery.#RestaurantCatering #CraveworthyBrands #SamStanovich #DeliveringMorePodcast #RestaurantGrowth #Foodservice #RestaurantOperations #CateringSales #Franchising #RestaurantLeadership

    Sam Stanovich's Blueprint for Restaurant Catering Growth | Sam Stanovich - Craveworthy Brands

  8. May 27

    Elevating Call Centers, Catering Sales & AI | Rodrgio Campos & Riley Knechtel | delivery.com

    delivery.com is evolving far beyond a traditional marketplace platform. In this episode, Rodrigo Campos and Riley Knechtel break down how delivery.com built a specialized restaurant support and catering operations business powered by dedicated teams, dispatch support, customer service, and AI-assisted solutions.We discuss how restaurant brands are recovering missed catering revenue, improving customer service, increasing upsells, and scaling operations with trained support agents that function as true extensions of their internal teams.Rodrigo and Riley also explain how delivery.com’s South Africa-based support model helps restaurant groups improve efficiency, increase pickup rates, and free catering teams to focus on sales and growth instead of administrative work.Topics include:Restaurant catering operationsMissed catering call recoveryDispatch and last-mile delivery supportOutsourced restaurant customer serviceCatering sales growth strategiesAI + human customer supportDedicated support agents for restaurant brandsRestaurant operational efficiencyCatering upselling tacticsDelivery operations and logisticsIf you operate restaurant brands, franchise groups, catering programs, or delivery operations, this conversation provides a practical look at how scalable support systems can unlock new revenue opportunities.01:36 - 06:05 Introduction to delivery.com’s evolution06:06 - 10:23 Dedicated agents, onboarding, and restaurant support workflows10:24 - 12:34 Addressing outsourcing concerns and scaling support teams12:35 - 17:23 Training process and how agents become extensions of restaurant brands18:24 - 20:50 Supporting multi-brand restaurant groups and franchise operators20:51 - 23:24 Ideal restaurant partners and scaling with franchise systems23:25 - 29:40 Missed catering calls, upselling, and measurable ROI29:41 - 38:01 AI support tools with live human escalation38:02 - 42:57 The future of restaurant operations, support, and revenue growth

    Elevating Call Centers, Catering Sales & AI | Rodrgio Campos & Riley Knechtel | delivery.com
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DeliveringMore Radio by DeliverThat is your ultimate destination for all the content produced by the company, designed to keep you informed, entertained, and inspired. Dive into a diverse lineup that includes the DeliveringMore Podcast, Meet The Team, Driver Spotlights, and many more concepts to come. Tune in to DeliveringMore Radio for a rich mix of engaging content that showcases the heart and soul of DeliverThat, connecting you with the stories and voices that drive our community.

Information

  • Creator
    DeliverThat
  • Years Active
    2022 - 2026
  • Episodes
    122
  • Rating
    Clean
  • Copyright
    © DeliverThat
  • Show Website
    DeliveringMore Radio