The New Adjuster Podcast

CNC Catastrophe & National Claims
  • 4.8 (13)
  • Careers
  • Updated Semiweekly

Welcome to The New Adjuster Podcast, the ultimate resource for new or aspiring independent insurance adjusters and anyone interested in the world of claims adjusting. Join us as we cover the exciting and challenging realm of insurance claims, providing expert insights, practical tips, and in-depth discussions to help you excel in your adjusting career. If you’re a new adjuster looking to refine your skills and gain insight into claims adjusting, The New Adjuster Podcast is your go-to source for practical advice, industry insights, and engaging discussions that will empower you on your journey in independent adjusting. Tune in and level up your adjusting game! Part of The Stormline Network Hosted on Acast. See acast.com/privacy for more information.

  1. Jul 6

    Why Some Insurance Adjusters Get More Work Than Others with Daniel Hornaday

    Murphy and Kelsey sit down with Daniel Hornaday, Director of Quality Assurance at CNC, to discuss what separates top-performing insurance adjusters from everyone else. Drawing from years of reviewing claim files and working with carriers, Daniel shares the habits, communication skills, and file quality standards that lead to repeat deployments and long-term success. You'll also learn the common mistakes that can damage an adjuster's reputation—and the practical steps you can take to become the adjuster firms and carriers want to call back. Whether you're brand new to adjusting or looking to build a stronger career, this episode is packed with actionable advice to help you stand out in a competitive industry. Subscribe on Youtube Hosted on Acast. See acast.com/privacy for more information.

    Why Some Insurance Adjusters Get More Work Than Others with Daniel Hornaday

  2. May 18

    Part 2: NFIP Flood Claims Explained — What Every New Adjuster Needs to Know, with Craig Fowler

    The continued conversation about how to get into adjusting for flood claims and how NFIP claims work, with guest Craig Fowler. Subscribe on Youtube Hosted on Acast. See acast.com/privacy for more information.

    Part 2: NFIP Flood Claims Explained — What Every New Adjuster Needs to Know, with Craig Fowler

  3. Apr 27

    Part 1: NFIP Flood Claims Explained - What Every New Adjuster Needs to Know, with Craig Fowler

    In this episode of the New Adjuster Podcast, we break down NFIP fundamentals and what new adjusters need to know to succeed in flood claims, with guest Craig Fowler, Executive Vice President of Flood at CNC. Learn what the National Flood Insurance Program (NFIP) is, how it differs from private flood insurance, and why NFIP claims are more rule-driven than standard property claims. We cover FEMA’s role, strict compliance requirements, and key guidelines every adjuster must follow. You’ll also understand the importance of the Proof of Loss, proper documentation, and what happens when mistakes are made on an NFIP file. Plus, we highlight recent NFIP updates, changes to timelines and compliance standards, and how they impact inspections and estimating. We dive into NFIP training and certification requirements, share field tips for inspections, and break down common mistakes new adjusters make—along with how to get deployed on flood claims. Subscribe for more adjuster training, tips, and industry insights, and check out past episodes to level up your career. Subscribe on Youtube Hosted on Acast. See acast.com/privacy for more information.

    Part 1: NFIP Flood Claims Explained - What Every New Adjuster Needs to Know, with Craig Fowler

  4. Apr 6

    Are You Prepared for the Next Big Storm? What You Need to Do Right Now

    In the first episode of the 4th season of The New Adjuster Podcast, Murphy and Kelsey break down how to prepare for storm season the right way, and the biggest mistakes new (and even experienced) adjusters make every year. 🎧 Subscribe for more real-world advice for new and growing adjusters #NewAdjuster #HurricaneSeason #InsuranceAdjuster #CatastropheClaims #StormPrep Subscribe on Youtube Hosted on Acast. See acast.com/privacy for more information.

    Are You Prepared for the Next Big Storm? What You Need to Do Right Now

  5. 11/03/2025 ·  Bonus

    Bonus Episode: Off-Season Mailbag with Murphy

    You asked, we answered. In this special off-season Q&A, Murphy tackles your most-asked questions about claims adjusting. Fast, practical, and straight from the trenches—perfect for new adjusters planning their next move. Subscribe, leave a review, and send your questions for the next mailbag! Subscribe on Youtube Hosted on Acast. See acast.com/privacy for more information.

    Bonus Episode: Off-Season Mailbag with Murphy

  6. 08/04/2025

    S3|E8 Adjuster Coach Reveals How to Succeed in the Industry

    In this final episode of Season 3, The New Adjuster Podcast welcomes Pablo Gonzalez, an Adjuster Career Coach and mentor who has helped over 12,000 adjusters get licensed and find real traction in the industry. Whether you’re newly licensed or still figuring out your next move, this episode offers clear, practical advice for navigating the critical gap between passing your exam and landing your first deployment. 🎙️ Topics Include: The #1 gap between licensing and getting hiredMentorship and accountability: what it really looks likeMindset tips for overcoming slow starts and rejectionRookie mistakes to avoidThe value of being bilingual in the claims worldTraits of adjusters who actually succeed long-term💡 Sponsored by Blue Leopard Agency. Start your smarter marketing strategy today at blueleopardagency.com 🎯 Subscribe for more insider stories, strategies, and tools to thrive in your adjusting career. Subscribe on Youtube Hosted on Acast. See acast.com/privacy for more information.

    S3|E8 Adjuster Coach Reveals How to Succeed in the Industry

  7. 07/14/2025

    S3|E7 Why Most New Adjusters Fail – The Training You Actually Need

    Host Murphy sits down with veteran training manager Craig Fowler from CNC to unpack the critical role that focused, practical training plays in an adjuster’s success. Craig shares why some rookies tank while others thrive, how training differs between desk and field roles, and which skills new adjusters often overlook. You’ll learn how industry expectations have shifted over time, the top three things you should master early on, and actionable tips for continuing education—even after you’re licensed and in the field. Whether you’re fresh out of licensing or looking to sharpen your skillset, this episode delivers the training roadmap you need to stand out and succeed. Subscribe in your favorite podcast app so you never miss an episode! Subscribe on Youtube Hosted on Acast. See acast.com/privacy for more information.

    S3|E7 Why Most New Adjusters Fail – The Training You Actually Need

  8. 06/23/2025

    S3|E6 Tales from the Field: Tips from Real Field Adjusters

    Join Murphy and Kelsey for Season 3, Episode 6 of The New Adjuster Podcast—“Tales from the Field”—where we go boots-on-the-ground with CNC’s top field adjusters, Aaron Reed and Rusty Garrett. Discover how they broke into flood and property adjusting, what their first deployments taught them, and the biggest surprises they’ve encountered on-site. You’ll hear a step-by-step look at a typical field day—juggling inspections, deadlines, and policyholder communications—plus real-world advice on essential gear, managing stress during hurricanes and floods, and turning early mistakes into career-building lessons. Whether you’re preparing for your first deployment or looking to sharpen your field skills, you’ll walk away with actionable tips and hard-earned wisdom to accelerate your claims career. 🔗 Join our Facebook group: The New Adjuster Podcast Community🎧 Subscribe and Review: Apple Podcasts | Spotify | Google PodcastsSubscribe on Youtube Hosted on Acast. See acast.com/privacy for more information.

    S3|E6 Tales from the Field: Tips from Real Field Adjusters
See All (27)

Ratings & Reviews

4.8
out of 5
13 Ratings

About

Welcome to The New Adjuster Podcast, the ultimate resource for new or aspiring independent insurance adjusters and anyone interested in the world of claims adjusting. Join us as we cover the exciting and challenging realm of insurance claims, providing expert insights, practical tips, and in-depth discussions to help you excel in your adjusting career. If you’re a new adjuster looking to refine your skills and gain insight into claims adjusting, The New Adjuster Podcast is your go-to source for practical advice, industry insights, and engaging discussions that will empower you on your journey in independent adjusting. Tune in and level up your adjusting game! Part of The Stormline Network Hosted on Acast. See acast.com/privacy for more information.

Information

  • Creator
    CNC Catastrophe & National Claims
  • Years Active
    2022 - 2026
  • Episodes
    27
  • Rating
    Clean
  • Copyright
    © CNC Catastrophe & National Claims
  • Show Website
    The New Adjuster Podcast

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