Cadence Conversations

Cadence

On Cadence Conversations, host and Chief Medical Officer, Dr. Eve Cunningham, sits down with physicians, health system executives, entrepreneurs, and innovators to talk about what’s working in healthcare, what’s next, and what it will really take to build the future of care. At Cadence, we believe every person deserves access to the best care possible. Join us as we explore the ideas, technologies, and partnerships paving the path to get us there.

  1. The clinical skills health tech can't stop hiring for

    4d ago

    The clinical skills health tech can't stop hiring for

    Join host Eve Cunningham, MD, Chief Medical Officer at Cadence, in conversation with Dr. Stephanie Lahr, founder of Vital Thread Advisory and one of the earliest physician CIOs in the country. Stephanie's career has been anything but traditional – from internal medicine hospitalist to CMIO to CIO at Monument Health, then President of Artisight, and now running her own fractional executive advisory practice. In this episode, Drs. Eve and Stephanie trace that journey and dig into what it really takes for clinicians to make the leap into health tech leadership. Their conversation covers: Why the non-traditional physician career path is rarely planned and why that's okay How clinical skills like systems thinking, change management, and communication translate directly into health tech leadership What it feels like to cross from the provider side to the vendor side, including the isolation nobody talks about Why the health tech industry is hungry for physician experience, and what fractional and advisory work looks like in practice The gap in community and mentorship for physicians navigating non-traditional careers and what needs to come next Segments: Introduction – Eve welcomes Dr. Lahr and frames her non-traditional career arc Origin story – From OB-GYN to internal medicine, and building a hospitalist program in Coeur d'Alene The hand-raise moment – How a question to a CEO about EHR led to an informatics career CMIO to CIO – How Monument Health's CEO saw something different, and how Chime's CIO bootcamp filled the gaps Leading 200 people – What Stephanie misses most about being inside a health system Crossing to the vendor side – The pace, the loneliness, and learning to wear the buyer's lens The Artisight chapter – Smart hospital technology, startup culture, and what the commercial side taught her Speaking it into existence –  Why she's thinking about building a new community for physicians in industry - Vital Thread Advisory — Why fractional work was scarier than any previous pivot, and why it's working Closing advice — Be bold, think outside the box, and never stop learning

    39 min
  2. How Rush made quality its brand: A conversation with Dr. Brian Stein

    Jun 10

    How Rush made quality its brand: A conversation with Dr. Brian Stein

    Join host Eve Cunningham, MD, Chief Medical Officer at Cadence, in conversation with Brian Stein, MD, Vice President and Chief Quality Officer at Rush University System for Health. Rush is a leading academic health system in Chicago with a national reputation for quality — ranked in Vizient's top 10 among academic medical centers for 13 consecutive years and a six-time U.S. News & World Report Best Hospitals Honor Roll honoree. In this episode, Drs. Eve and Brian explore how Rush has embedded quality into its organizational identity, what it takes to maintain consistent care in an academic medical center, and why remote patient monitoring became a strategic priority. Their conversation focuses on: How Rush treats quality as a brand differentiator rather than a compliance exercise — and the operational principles that make that sustainable Why academic medical centers face a unique quality challenge with trainee turnover every 2–4 years, and how tight processes compensate for that churn What made Rush an early adopter of remote patient monitoring, and the three-part filter Dr. Stein uses to evaluate any new technology Why patient retention on RPM surprised him more than the clinical outcomes — and what's driving long-term engagement How to think about short-term clinical wins versus long-term cost savings, and the payer misalignment that makes proving ROI difficult Where patient stratification is heading — matching the intensity of remote intervention to individual patient needs Where Rush is placing its bets on AI, from diagnostic radiology and pathology to virtual nursing and operational efficiency Dr. Stein is a partner of Cadence and not compensated for this podcast. Segments: [00:05] Introduction — Eve welcomes Dr. Stein to Cadence Conversations [00:39] Origin story — How research on administrative claims data led to a career in quality [04:02] Crew resource management — Team-based training and hardwired safety tools at Rush [05:46] Blood administration errors — How barcoding through Epic reduced a recurring safety issue [07:47] Quality as brand — Why Rush treats quality as a competitive differentiator, not a compliance exercise [09:47] Telling the quality story externally — CMS star ratings, US News rankings, and public credibility [11:36] Quality in an academic medical center — The trainee turnover challenge and why tight processes matter [14:52] Innovation and new care models — Why care beyond the walls became part of Rush's strategy [17:28] The case for RPM — Better outcomes, easier provider workflows, and not breaking the bank [20:34] What surprised him — Patient retention and engagement exceeded expectations [22:13] Evaluating the data — Blood pressure control, goal-directed therapy, and the cost-effectiveness question [24:30] Patient stratification — The future of high-touch vs. lighter-touch remote interventions [28:05] Research priorities — Short-term clinical wins vs. long-term cost savings and the payer challenge [31:50] Chronic disease as a lifetime journey — Why sustained engagement matters [33:09] AI at Rush — Augmented intelligence in radiology, pathology, virtual nursing, and access centers [36:23] Closing — Optimism grounded in a strong quality culture Key Takeaways: Quality becomes sustainable when it's treated as organizational brand identity, not a regulatory requirement — and when you make it easy for clinicians to do the right thing. Academic medical centers face a unique challenge: trainee turnover every 2–4 years means quality can't rely on individual education alone — it must be embedded in process and systems. The most surprising outcome of Rush's RPM journey was patient retention — patients stayed engaged for years in a program category where attrition is typically high. The future of remote care delivery is patient stratification: matching the intensity of the intervention (high-touch human + tech vs. lighter-touch tech-enabled) to the patient's needs. AI's near-term impact in health systems will be augmented intelligence — creating efficiency in diagnostics, operations, and access — not replacing clinical judgment.

    32 min
  3. Hospitals as the new go-to-market: Lessons from the trenches

    Apr 8

    Hospitals as the new go-to-market: Lessons from the trenches

    Health systems are entering a new frontier, one where innovation isn’t optional, and meaningful change requires creativity, flexibility, and the willingness to rethink how care is delivered. Across the country, forward-thinking organizations are experimenting, adapting, and building new models inside some of the most complex environments imaginable.  Join moderator Chrissy Farr, CEO, Second Opinion in conversations with Dr. Rima Shah, Chief Medical Officer of Ambulatory Care/Population Health, Corewell Health; Tom Jackiewicz, President, University of Chicago Health System; and Cadence’s Chief Medical Officer and host of Cadence Conversations, Dr. Eve Cunningham. This conversation spotlights what that kind of leadership actually looks like on the ground and what others can learn from it:  Build vs. buy: When it makes sense to develop in-house, and when partnering is the faster, more durable path The unglamorous work: What real clinical, technical, and operational infrastructure is required to support change at scale Change agents: Who inside health systems actually drives transformation and why influence often matters more than title Signal vs. noise: How to tell which organizations are truly evolving versus experimenting at the margins The road ahead: What the future of healthcare delivery looks like and how AI may expand, support, or reshape care models Cadence was a sponsor of this conversation. Dr. Rima Shah is a partner of Cadence and not compensated for this podcast. For more information on Cadence, visit  https://www.cadence.care/

    53 min
  4. Why great technology still fails without trust

    Mar 11

    Why great technology still fails without trust

    Join host Eve Cunningham, MD, Chief Medical Officer at Cadence, in conversation with Sunita Koshy-Nesbitt, MD, MBA,  Chief Medical and Quality Officer for Texas Health Physicians Group and Chief Quality Officer for the hospital channel at Texas Health Resources. Texas Health Resources is one of the largest and fastest-growing health systems in the country, serving a diverse and rapidly expanding population across North Texas. In this episode, Eve and Sunita explore what it really takes to lead clinical quality at scale in an environment overflowing with data, constrained by workforce realities, and under increasing pressure to deliver better outcomes without adding burden to clinicians. Their conversation focuses on: How clinical training in electrophysiology shapes a leadership mindset built around signal, noise, and actionable data Why health systems must prioritize clinical credibility, workflow simplicity, and scalability when evaluating remote care and digital health solutions What frontline physicians actually need from new technology  How quality, safety, patient experience, equity, and cost are deeply interconnected  Where AI is already delivering real value by reducing administrative burden and improving clinician experience Why operational design is often the root cause of burnout and system failure What it looks like to lead systemwide transformation while staying grounded in evidence, outcomes, and day-to-day clinical realities Dr. Koshy-Nesbitt is a partner of Cadence and not compensated for this podcast. For more information on Cadence, visit https://www.cadence.care/

    33 min

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About

On Cadence Conversations, host and Chief Medical Officer, Dr. Eve Cunningham, sits down with physicians, health system executives, entrepreneurs, and innovators to talk about what’s working in healthcare, what’s next, and what it will really take to build the future of care. At Cadence, we believe every person deserves access to the best care possible. Join us as we explore the ideas, technologies, and partnerships paving the path to get us there.