COMPLY: The Marketing Compliance Podcast

PerformLine

On this marketing compliance podcast brought to you by PerformLine, hear from some of the biggest names in marketing, compliance, regulations and innovation as they share their playbooks to help you take your compliance practice to the next level.

  1. Oct 15

    4 Takeaways From Compliance and Marketing Leaders

    If your team found 300 pages tomorrow with your brand on them that you didn’t know existed, would that be a gift or a burden? That question came out of a candid afternoon with a dozen compliance and marketing leaders from banks, fintechs, card issuers, and lenders. There were no slides, no pitch, and no selling, just the people who run real programs talking about what’s working, what isn’t, and what’s keeping them up at night. In this episode of COMPLY, Ashley Cianci walks you through the four themes that came out of the room and why each one applies, whether you lead compliance at a bank or you’re launching a fintech campaign by Friday. Key Takeaways Enforcement decentralized. State attorneys general, state regulators, and advocacy groups are filling the gap left by federal pullback.Complaint benchmarking is on you. Leaders are building their own view from first-party complaints, Better Business Bureau data, social sentiment, and app reviews.AI is rewriting the funnel and the risk. You’re now accountable for what AI systems say about your products, not just what you publish.Strong compliance teams play offense. Automated monitoring and risk-based routing help marketing move faster.Buy the infrastructure, don’t build it. Teams that built their own tools ended up pulling engineers off revenue work to maintain them. Show Notes: Connect with Ashley Cianci on LinkedIn: https://www.linkedin.com/in/ashley-cianci/Subscribe to PerformLine to stay connected to resources and updates:  https://lp.performline.com/subscribe-to-performline Subscribe to COMPLY: The Marketing Compliance Podcast Apple PodcastSpotifyAmazon MusicAbout COMPLY: The Marketing Compliance Podcast The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.  This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

    4 Takeaways From Compliance and Marketing Leaders
  2. Sep 17

    Episode 81: Marketing Compliance in the Age of AI

    Ashley Cianci walks through PerformLine's new guide, Marketing Compliance in the Age of AI, breaking down three separate shifts reshaping the compliance landscape: the volume of AI-generated content now outpacing review capacity, AI platforms becoming an unmonitored channel that describes your brand to prospects, and agentic AI pushing compliance from a scheduled check into a continuous requirement. Each shift is walked through with a real example, including a multi-state disclosure case study and a live AI Response Monitor query that surfaced three compliance violations hiding underneath a negative brand mention. In This Episode: AI didn't add one more channel to monitor. It changed the entire board compliance teams are playing on.Shift one: content volume is outpacing review capacity, and a state-by-state disclosure patchwork creates exposure even in content that already passed review.Shift two: AI platforms like ChatGPT and Gemini are now describing your brand to prospects, with no named author, no approval workflow, and no edit button.A live query on a credit card issuer surfaces three compliance violations sitting underneath a viral-worthy negative sentiment hit.Shift three: agentic AI is turning compliance from something run on a schedule into something that has to run continuously.The practical fix: move review upstream and make it jurisdiction-aware, pair pre-publication review with continuous discovery, and document everything. Show Notes: For the full download: https://content.performline.com/guide-to-marketing-compliance-in-the-age-of-ai Connect with Ashley Cianci on LinkedIn: https://www.linkedin.com/in/ashley-cianci/Subscribe to PerformLine to stay connected to resources and updates:  https://lp.performline.com/subscribe-to-performline Subscribe to COMPLY: The Marketing Compliance Podcast Apple PodcastSpotifyAmazon MusicAbout COMPLY: The Marketing Compliance Podcast The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.  This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

    Episode 81: Marketing Compliance in the Age of AI
  3. Sep 3

    Regulatory Roundup: August 2026

    The conversation covers the state attorneys general and California’s new consumer agency step up enforcement on junk fees, surcharges, and auto-renewals as federal agencies pull back; the FTC lands a deceptive-advertising settlement against bill-pay firm doxo and opens a comment window on “personalized pricing”; the CFPB’s revised open banking proposal reaches the White House while its permanent-director fight stretches into the fall; and a federal court refuses to let the DOJ walk away from a redlining consent order. Each topic is explored in detail, providing insights into the impact on compliance programs and regulatory obligations. Chapters: 1:11: State-Level Enforcement Takes Center Stage5:22: Significant Stat: #23.8 Million from Grubhub6:10: FTC Settlements and Compliance Implications8:10: CFPB Open Banking Developments and Regulatory Uncertainty10:23: Fair Lending and Judicial Oversight11:54: On the Radar: Personalized Pricing Under FTC Scrutiny13:18: Regulatory Roundup Recap + Closing Show Notes: For the full article: https://performline.com/blog-post/regulatory-compliance-roundup-08-26-26/Connect with Ashley Cianci on LinkedIn: https://www.linkedin.com/in/ashley-cianci/Subscribe to PerformLine to stay connected to resources and updates:  https://lp.performline.com/subscribe-to-performline Subscribe to COMPLY: The Marketing Compliance Podcast Apple PodcastSpotifyAmazon MusicThis podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel. About COMPLY: The Marketing Compliance Podcast The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.  This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

    Regulatory Roundup: August 2026
  4. Aug 20

    Episode 79: The Next Era of Pre-Publication Review

    In this episode, Katie Daley Infante, who leads enterprise sales and partnerships at PerformLine, sits down with Kuno Tucker, a chief compliance officer with years of frontline experience building compliance programs in financial services, to talk about the shift from fixed, rules-based pre-publication review to AI-driven contextual review. In this episode, we discuss: The shift from deterministic, if-then rules to contextual AI review that reads for meaning and intent, not just exact keywords, and where that shift delivers the most immediate impact for compliance teams.What to evaluate in an enterprise-grade AI vendor: data residency, explainability, auditability, and how often the vendor tests and corrects its models.The build-vs-buy decision, and a practical rollout path, internal testing, a small pilot group, then phased tranches—for getting advisor and compliance team buy-in.Show Notes Learn more about PerformLine's Pre-Publication Scanner: PerformLine Pre-Publication ScannerConnect with Ashley Cianci on LinkedIn: https://www.linkedin.com/in/ashley-cianci/Connect with Katie Daley Infante on LinkedIn: https://www.linkedin.com/in/daleykatherine/Connect with Kuno Tucker: https://www.linkedin.com/in/kuno-tucker-ma-llm-icd-6035355/Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performlineSubscribe to COMPLY: The Marketing Compliance Podcast Apple PodcastsSpotifyAmazon MusicAbout COMPLY: The Marketing Compliance Podcast The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.  This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

    Episode 79: The Next Era of Pre-Publication Review
  5. Aug 6

    Regulatory Roundup: July 2026

    The conversation covers the CFPB’s deregulatory agenda, the FTC’s intensified enforcement of “Made in the USA” claims, the expansion of state junk fee and pricing transparency laws, the reemergence of open banking, and Connecticut’s click-to-cancel law. Each topic is explored in detail, providing insights into the impact on compliance programs and regulatory obligations. Key Takeaways CFPB’s deregulatory agenda and its impact on lendersFTC’s intensified enforcement of “Made in the USA” claimsExpansion of state junk fee and pricing transparency lawsReemergence of open banking and its potential impactConnecticut’s click-to-cancel law and the state-by-state nature of subscription compliance Chapters 01:08 CFPB’s Deregulatory Agenda05:32 FTC’s “Made in the USA” Enforcement10:04 State Junk Fee and Pricing Transparency Laws12:09 Reemergence of Open Banking14:53 Connecticut’s Click-to-Cancel Law Show Notes: For the full article: https://performline.com/blog-post/regulatory-compliance-roundup-07-29-26/Connect with Ashley Cianci on LinkedIn: https://www.linkedin.com/in/ashley-cianci/Subscribe to PerformLine to stay connected to resources and updates:  https://lp.performline.com/subscribe-to-performline Subscribe to COMPLY: The Marketing Compliance Podcast Apple PodcastSpotifyAmazon Music About COMPLY: The Marketing Compliance Podcast The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.  This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

    Regulatory Roundup: July 2026
  6. Apr 17

    Episode 77: The Bank Marketing Compliance Risks You’re Missing - Part 2

    This week’s COMPLY episode is the final part of a two-part discussion between our own Ashley Cianci, Katie Daley Infante, and Brilene Feyler, as they discuss the latest research that reveals where regulatory and brand risk is hiding across affiliate, publisher, and third-party pages, and why traditional controls miss it. In this episode, we discuss:  Ignoring marketing compliance isn't a legal defense: regulators won't accept "we didn't know," and the "ostrich approach" (head in the sand) leads to hefty fines and enforcement actions, not forgiveness. AI and LLMs are amplifying compliance blind spots : over a third of AI-recommended URLs for major brands aren't actually owned by the brand, some point to phishing; consumers treat AI answers as fact without verification. Marketing compliance is a growth enabler, not a blocker: mature programs shift from bottleneck approval processes to upstream guardrails that empower marketers and creators to launch compliant campaigns faster.Show Notes: Catch up on Part 1: https://performline.com/blog-post/episode-76-the-bank-marketing-compliance-risks-youre-missing-part-1 Download the full report, The Top Marketing Compliance Risks for Leading Banks: https://content.performline.com/top-marketing-compliance-risks-for-leading-banksConnect with Ashley Cianci on LinkedIn: https://www.linkedin.com/in/ashley-cianci/Connect with Brilene Feyler on LinkedIn: https://www.linkedin.com/in/brilenefeyler/Connect with Katie Daley Infante on LinkedIn: https://www.linkedin.com/in/daleykatherine/Subscribe to PerformLine to stay connected to resources and updates:  https://lp.performline.com/subscribe-to-performlineAbout COMPLY: The Marketing Compliance Podcast The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.  This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

    Episode 77: The Bank Marketing Compliance Risks You’re Missing - Part 2
  7. Apr 3

    Episode 76: The Bank Marketing Compliance Risks You’re Missing - Part 1

    This is the first part of a two-part discussion between PerformLine's Ashley Cianci, Katie Daley Infante, and Brilene Feyler, as they discuss the latest research that reveals that marketing compliance risk isn't random and where regulatory and brand risk is hiding across affiliate, publisher, and third-party pages, and why traditional controls miss it. In this episode, we dive into:  Predictable Risks: 65% of compliance issues clustered into a small number of repeatable patterns. Visibility Gaps: 8% of discovered pages showed potential compliance risk, often lived on affiliate and third-party sites.Systemic Risk for Traditional Bank Marketing Compliance: How banks are evolving their marketing compliance oversight to ensure compliance during content creation; pre-publication; and collaboration between marketing and compliance teams to prevent potential issues and maintain brand integrity.Show Notes: Download the full report, The Top Marketing Compliance Risks for Leading Banks: https://content.performline.com/top-marketing-compliance-risks-for-leading-banksConnect with Ashley Cianci on LinkedIn: https://www.linkedin.com/in/ashley-cianci/Connect with Brilene Feyler on LinkedIn: https://www.linkedin.com/in/brilenefeyler/Connect with Katie Daley Infante on LinkedIn: https://www.linkedin.com/in/daleykatherine/Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline  About COMPLY: The Marketing Compliance Podcast The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.  This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

    Episode 76: The Bank Marketing Compliance Risks You’re Missing - Part 1

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On this marketing compliance podcast brought to you by PerformLine, hear from some of the biggest names in marketing, compliance, regulations and innovation as they share their playbooks to help you take your compliance practice to the next level.