It Pays to Know

Infinicept

Over the past several years, there has been incredible growth among organizations that have embedded payments into their offerings. From Shopify to Toast to ServiceTitan, the business case for creating one-stop-shop services is stronger than ever. It used to be cool to be your own boss. Now, it’s cool to be your own payments provider. At the same time, payments also represent a small piece of an even bigger opportunity to embed other financial services into your software…and that ecosystem grows by the day. Here’s the thing, though: it looks like there’s a lot to understand to get started. What’s more, it seems daunting to do. Between finding the right talent and building and maintaining a custom system – plus ever-changing regulations and fraud concerns – it can feel like there’s plenty to get in the way of you reaching the top of that money mountain. But just when it seems it could be an ascent too steep to climb – this podcast gives you a leg up. Tune in to hear perspectives from senior executives across vertical SaaS, the investment community, payment companies and banks – and learn about what today’s payments pioneers have to say about tomorrow. After all: embedded finance is a $600 billion pie. We think you deserve a piece. Don’t you? Learn more about Infinicept and its PayOps platform at https://www.infinicept.com/ and get payments going your way. Read full transcripts of It Pays to Know here: https://www.infinicept.com/podcast/ It Pays to Know, an Infinicept podcast, is powered by Authentic Avenue.

  1. Oct 27

    Agentic AI in payments: who’s liable when your AI agent buys the wrong thing?

    Your AI agent goes shopping. It finds a great price on exactly what you asked for: yellow coffee cups with sunflowers. They arrive, and they’re sized for a dollhouse. The sale was final. You never saw the listing. Who eats that?Deana Rich and Todd Ablowitz work through what agentic commerce does to authorization, disputes, and liability — and why the payments industry hasn’t caught up yet.They cover the five parties who now have to agree on who’s responsible, why the card networks become more valuable rather than less, the unsolved first-party fraud problem sitting underneath all of this, and whether AI companies themselves belong in the liability chain.Chapters0:00 The dollhouse coffee cups0:41 What makes AI different now1:32 How agentic shopping actually goes wrong2:49 Five parties, one liability question4:31 What Visa and Mastercard allow today5:20 The standards race: Trusted Agent Protocol, Agent Pay, AP26:24 Flagging agentic transactions in the string7:25 Why card networks become the trust layer9:31 First-party fraud is still unsolved11:02 Prompt injection and hallucinated instructions11:33 Should AI companies carry liability?13:44 What AI does to payments jobs15:32 How practitioners actually use AI17:24 Regulation, the states, and preemption20:02 Closing thoughtsDeana Rich is GM of Paysolve by Infinicept. Todd Ablowitz is Vice Chair at Infinicept. Together they’ve advised 300+ companies on payments.It Pays to Know is produced by Infinicept. New episodes monthly.https://infinicept.com

    Agentic AI in payments: who’s liable when your AI agent buys the wrong thing?

About

Over the past several years, there has been incredible growth among organizations that have embedded payments into their offerings. From Shopify to Toast to ServiceTitan, the business case for creating one-stop-shop services is stronger than ever. It used to be cool to be your own boss. Now, it’s cool to be your own payments provider. At the same time, payments also represent a small piece of an even bigger opportunity to embed other financial services into your software…and that ecosystem grows by the day. Here’s the thing, though: it looks like there’s a lot to understand to get started. What’s more, it seems daunting to do. Between finding the right talent and building and maintaining a custom system – plus ever-changing regulations and fraud concerns – it can feel like there’s plenty to get in the way of you reaching the top of that money mountain. But just when it seems it could be an ascent too steep to climb – this podcast gives you a leg up. Tune in to hear perspectives from senior executives across vertical SaaS, the investment community, payment companies and banks – and learn about what today’s payments pioneers have to say about tomorrow. After all: embedded finance is a $600 billion pie. We think you deserve a piece. Don’t you? Learn more about Infinicept and its PayOps platform at https://www.infinicept.com/ and get payments going your way. Read full transcripts of It Pays to Know here: https://www.infinicept.com/podcast/ It Pays to Know, an Infinicept podcast, is powered by Authentic Avenue.