The Specialist - a Pepper Money Podcast

Pepper Money

Get the lowdown on what’s going on in the mortgage industry in around 20 minutes with our very own Rob Barnard and special guests. In this podcast series we’ll be talking to mortgage industry thought leaders who aren’t afraid to address pressing issues happening in the here and now. The content of this podcast is for UK based mortgage intermediaries. The opinions expressed in this podcast are personal to the presenter and guest and may not reflect the views of Pepper Money. #PepperSpecialistPodcast

  1. Oct 8

    S8 E2: The value of advice for First-Time Buyers with Richard Howes

    In this episode of The Specialist Podcast, Rob Barnard welcomes Richard Howes, Managing Director of Paradigm Mortgage Services, for a wide-ranging discussion of the state of the mortgage market and the evolving role of advice. Drawing on his experience across both lending and distribution, Richard shares his views on market resilience, the challenges facing today's borrowers, and why brokers are playing a more important role than ever in helping customers navigate affordability pressures, changing circumstances, and increasingly complex lending requirements. The conversation explores why specialist lending has become part of the mainstream market, how technology and AI are likely to shape the future of advice, and why brokers should be embracing more complex customer scenarios rather than turning them away. Rob and Richard also discuss Paradigm's recent research calling for mandatory mortgage advice for first-time buyers, the importance of protecting vulnerable customers, and how advice can help close the protection gap while improving long-term financial outcomes. Key topics include: The outlook for the mortgage market in 2026 and beyondThe biggest challenges facing borrowers and brokersWhy specialist lending is now simply "lending"The growing importance of advice in a changing marketTechnology, AI, and the future of mortgage distributionMandatory advice for first-time buyersEducating consumers and challenging misconceptions around adverse creditA thought-provoking discussion on resilience, innovation, and the future of intermediary lending.

    S8 E2: The value of advice for First-Time Buyers with Richard Howes

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Get the lowdown on what’s going on in the mortgage industry in around 20 minutes with our very own Rob Barnard and special guests. In this podcast series we’ll be talking to mortgage industry thought leaders who aren’t afraid to address pressing issues happening in the here and now. The content of this podcast is for UK based mortgage intermediaries. The opinions expressed in this podcast are personal to the presenter and guest and may not reflect the views of Pepper Money. #PepperSpecialistPodcast