Pearls On, Gloves Off: The Legal Innovation Podcast

Mary O'Carroll

Join Mary O'Carroll as she sits down with General Counsel, Chief Legal Officers, and industry pioneers to tackle the debates reshaping legal services and technology. Presented by Workday.

  1. Mar 31

    #91 - Wordsmith CEO: 70% of Legal Tech Gone by 2027

    When Ross McNairn realized his legal career meant reviewing 15,000 documents by hand, he didn't just question the system - he rewrote it. Literally. In this episode, Mary sits down with the Wordsmith ai founder to unpack what happens when a former lawyer turned engineer takes on legal's biggest inefficiencies and why AI is about to redraw the boundaries between in-house teams and law firms. From exploding startup valuations to the rise of "shadow legal," Ross brings a builder's lens to a profession in flux. The result is a candid, sometimes uncomfortable look at where legal work is actually headed, and who stands to win. This episode of Pearls On, Gloves Off is powered by Workday. Learn more at workday.com. In this episode: The Breaking Point: Ross shares the exact moment he realized private practice incentives reward inefficiency, and why that pushed him to build instead of bill. AI's Real Impact on Legal Spend: Why in-house teams are poised to cut 70–80% of external counsel costs, and why no GC is asking for more law firm dependency. The Two-Sided Market Problem: Can one product truly serve both law firms and in-house teams when their incentives are fundamentally opposed? The Founder Reality Check: Behind the hype of legal AI startups - what building a company actually feels like, and why most won't survive the next wave. The Rise of Legal Engineering: The emerging role that blends law, systems thinking, and AI - and why it may become the most in-demand job in legal. Who Wins Next: Ross's prediction that up to 80% of current legal tech players won't survive the coming platform shift. If you're trying to make sense of legal AI beyond the hype, this conversation delivers a clear-eyed view of what's changing, what's breaking, and what's being built next. Join Mary's Substack Community Follow Mary on LinkedIn Rate and review on Apple Podcasts

    56 min
  2. Mar 17

    #90 - Clients "Do Their Own Research." That's A Problem for Law Firms

    This episode of Pearls On, Gloves Off is powered by Workday. Learn more at workday.com. In this episode, Mary sits down with Claire Hart, Chief Operating Officer, Chief Legal Officer, and Board Member at Groq, to talk about what legal leaders should expect in the AI era - from their law firms, their teams, and themselves. With senior leadership roles at Google, Blizzard, and Genies, Claire brings a sharp perspective from the intersection of law, business, and technology. The conversation starts with the LinkedIn comment that got people talking: Claire said she would be horrified to learn that some of the law firms she works with are not using AI. From there, she and Mary unpack why adoption is still so uneven, how the billable hour distorts incentives, what young lawyers need to stay relevant, and why judgment, curiosity, and team design matter more than ever as legal moves into an AI-driven future. In this episode: Claire's AI hot take: Why clients should be alarmed if their outside counsel aren't using AI The adoption problem: How risk concerns and the billable hour are slowing real change Efficiency vs. incentives: Why the tech clients want conflicts with how firms make money What young lawyers need now: Judgment, communication, and adaptability over pure technical skill The blurring of roles: How lawyers, legal ops, and contract managers are starting to overlap What law firms still miss: Why understanding how businesses actually operate is now a competitive edge Join Mary's Substack Community Follow Mary on LinkedIn Rate and review on Apple Podcasts

    56 min
  3. Mar 3

    #89 - AT&T's New In House Law Firm

    In this episode of Pearls On, Gloves Off, Mary sits down with Bill Ryan, Senior Vice President and Chief Compliance Officer at AT&T, and Ava Guo, Assistant Vice President and Senior Legal Counsel, to talk about leading through the AI inflection point inside a global legal department. As tools evolve monthly and expectations rise, the real differentiator isn't access to technology, it's execution. Bill and Ava share how they're thinking about urgency, culture, ROI, and outside counsel alignment in a world where everyone has AI. If you're trying to separate hype from operational reality, this conversation delivers. In this episode: Execution is the differentiator: "Vision without execution is hallucination" - why moving from experimentation to delivery is what actually matters. ROI has to be measurable: Beyond "time saved," how they track precision, reduced document review, hours, dollars - and build trust over time. AI increases volume, not just efficiency: As courts, consumers, and counterparties use AI too, filings and complexity are rising. Mindset beats mastery: Why they're hiring for curiosity and adaptability over deep tenure or tool-specific expertise. Not everything is a GenAI problem: The continued importance of structured systems, legacy tools, and disciplined workflows. Law firm relationships are evolving: What urgency, partnership, and value look like from the client side in an AI-accelerated market. Join Mary's Substack Community Follow Mary on LinkedIn Rate and review on Apple Podcasts

    48 min

About

Join Mary O'Carroll as she sits down with General Counsel, Chief Legal Officers, and industry pioneers to tackle the debates reshaping legal services and technology. Presented by Workday.

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