Leadership and CX Podcast

https://www.etechgs.com/feed/podcast/
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Etech Leaders are visionary and have an attitude to share knowledge to maintain the skilled ecosystem. Plug-in your headsets and ensure best learning experience on the voice.

  1. Jun 5

    Building a Safer Digital World: Protecting Children in the Age of AI

    Technology is creating new opportunities for learning, connection, and growth.  But as AI, social media, and digital platforms become a […]

    27 min

  2. Jun 2

    The Map Has Changed: Rethinking CX Delivery Footprint in an AI-Driven World

    For many years, customer experience strategies focused heavily on finding the lowest cost delivery locations.  But today, AI, evolving customer […]

    25 min

  3. May 21

    Human at the Core: Building Connection, Culture, and CX in the Age of AI

    As AI continues to grow across organizations, teams are becoming faster and more efficient.  At the same time, leaders are […]

    16 min

  4. May 18

    Prickly Truths: Leadership Readiness in the Age of AI

    AI is moving faster than most organizations can keep up with. Every week brings new tools, new promises, and more […]

    12 min

  5. Apr 28

    Why Most AI Initiatives Fail & What Leaders Get Wrong

    In today’s fast-changing world, many organizations are trying to adopt AI and improve customer experience. But often, the challenge isn’t the technology […]

    30 min

  6. Apr 23

    AI in Fraud Prevention: Balancing Risk, ROI, and Responsible Adoption for a Safer Future

    In today’s fast-moving digital world, fraud is not slowing down – it’s evolving. And with AI becoming more powerful, both businesses and fraudsters are getting […]

    18 min

  7. Apr 21

    How Improvisation & Storytelling Help Leaders Build High-Performing Teams

    Most teams don’t struggle because of a lack of training — they struggle because of a lack of connection. In this episode […]

    29 min

  8. Apr 16

    Beyond the Surface: Why Your Operating Model is the Secret to World-Class CX

    In today’s experience-driven world, organizations are always looking for ways to improve customer experience. But often, the focus stays on what’s visible — […]

    25 min
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About

Etech Leaders are visionary and have an attitude to share knowledge to maintain the skilled ecosystem. Plug-in your headsets and ensure best learning experience on the voice.

Information

  • Creator
    https://www.etechgs.com/feed/podcast/
  • Years Active
    2022 - 2026
  • Episodes
    50
  • Rating
    Clean
  • Copyright
    © 2026 Etech Global Services LLC
  • Show Website
    Leadership and CX Podcast