Brand & Banter

Amanda Shuman

Where bold ideas meet brilliant execution—Brand & Banter is the podcast that dives deep into the genius behind today's biggest branding wins. Hosted by branding and marketing expert Amanda Shuman, Brand & Banter goes beyond the polished pitch decks and news headlines to uncover the heart of the creative process. Think of it as your chance to eavesdrop on the conversations happening behind the branding curtain.

  1. How Authentic Community Leadership Becomes Your Competitive Advantage

    MAR 24

    How Authentic Community Leadership Becomes Your Competitive Advantage

    What if the real reason people trust your brand has nothing to do with your marketing? For Tori Clark, founder of Spa Luxe, community involvement wasn't a business strategy. It was personal. It started with a childhood shaped by the people who showed up. Raised by a single dad, she grew up surrounded by a community that stepped in, supported her family, and helped guide her path. Years later, when she found herself inheriting a struggling company headed toward bankruptcy, those early lessons about relationships and community suddenly became the blueprint for how she built her brand. In this episode, we get into how Tori built Spa Luxe around genuine community leadership and why that relational approach has become one of the brand's greatest strengths. She shares the difference between transactional giving and real involvement, how she chooses which causes to support, and why showing up with time and talent often creates a deeper impact than simply writing a check. We also talk about how that trust translates into brand awareness, referrals, and a retention rate far above the spa industry average. This conversation walks through what it really looks like to build a business people want to support. From community relationships and team culture to retention, referrals, and long-term brand trust, Tori shares how authentic leadership can create the kind of business growth that no ad campaign can buy. Links Mentioned Spa Luxe Spa Luxe Instagram: @thespaluxetx Ready to build a brand that actually works for you? Leave a Review: If you loved today's chat, please leave a review. It helps us to not only keep the banter going but bring even more incredible guests to the mic. Join the Banter:  If you are ready to create a cult brand that turns heads and starts conversations, head over to carrylovedesigns.com/podcast to sign up for our email list. You will get fresh marketing insights, bold ideas, and maybe even a little sass delivered straight to your inbox. Thanks for listening and remember, behind every bold brand is a story worth bantering about. Substack → https://theamandashuman.substack.com/ Instagram → https://instagram.com/theamandashuman

    54 min
  2. What This Salon Learned After Spending $150,000 on Marketing Last Year

    MAR 10

    What This Salon Learned After Spending $150,000 on Marketing Last Year

    How does a business go from chaotic cash flow to spending six figures on marketing?   For Chelle Neff, owner of Urban Betty Salon, it started with eight years of barely surviving, hoping payroll would clear, and realizing that hustle alone was not a strategy. In this episode, we get into how Chelle transformed Urban Betty from booth rental chaos into a three-location, experience-led brand doing $6.3M in revenue. She breaks down exactly what she spent on marketing last year, what actually paid off, and what she would never do again. We talk about the operational structure that changed everything, the level system that created stability and career paths for her team, and the marketing lessons every service-based business needs to hear, especially if you are investing money without tracking what is actually driving new clients. This conversation walks through the real work behind scaling a service business. From rebuilding culture and systems to treating marketing like a strategic investment instead of a guessing game, Chelle shares what it really takes to grow a brand that people trust, talk about, and keep coming back to. Links Mentioned Urban Betty Salon Urban Betty Instagram: @urbanbetty Ready to build a brand that actually works for you? Leave a Review: If you loved today's chat, please leave a review. It helps us to not only keep the banter going but bring even more incredible guests to the mic. Join the Banter:  If you are ready to create a cult brand that turns heads and starts conversations, head over to carrylovedesigns.com/podcast to sign up for our email list. You will get fresh marketing insights, bold ideas, and maybe even a little sass delivered straight to your inbox. Thanks for listening and remember, behind every bold brand is a story worth bantering about. Substack → https://theamandashuman.substack.com/ Instagram → https://instagram.com/theamandashuman

    45 min
5
out of 5
9 Ratings

About

Where bold ideas meet brilliant execution—Brand & Banter is the podcast that dives deep into the genius behind today's biggest branding wins. Hosted by branding and marketing expert Amanda Shuman, Brand & Banter goes beyond the polished pitch decks and news headlines to uncover the heart of the creative process. Think of it as your chance to eavesdrop on the conversations happening behind the branding curtain.

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