THINK BETTER SOON *the positive podcast

Jason Newland

Welcome to "Think Better Soon: The Positive Podcast" Join co-hosts, Jason C. Newland and John P. Bradley, as they traverse topics that help us live a better life through having better thoughts. ______________________ Subscribe to our podcast! audio verisons available at Spotify, Apple, Amazon, Google and more... video versions available at Spotify ______________________ listen anytime and join the conversation at: www.thinkbettersoon.com

  1. 3d ago

    198: The Flywheel Secret: Why Discipline Beats Motivation Every Time

    The Flywheel: Discipline, Growth, and Building to Last Jason Newland and JP continue their discussion of Jim Collins’ flywheel concept by focusing on discipline three, disciplined action, and stage four, built to last. Key topics In this episode, Jason recaps the earlier disciplines of the flywheel and pushes JP to remember the first two: disciplined people and disciplined thought.JP explains how he has tried to guard his thinking this week, using Bible reading and prayer to keep his emotions from taking over during a rough stretch.Jason and JP discuss a tense union meeting in Battle Creek and how disciplined thought helps someone respond without reacting emotionally.They break down disciplined action as the kind of steady behavior that builds trust over time, especially in business and labor negotiations.JP shares a real example from a plant where a year and a half of consistent conduct made a two week collective bargaining agreement possible.Jason explains the flywheel with the Amazon example, showing how lower prices, more customers, more sellers, and more selection all feed one another in a loop.They compare the twenty mile march to the South Pole race, using it to show why consistency matters more than bursts of effort.The cannonballs and bullets idea becomes a practical lesson in testing small before betting big, especially for entrepreneurs.Stage four, built to last, shifts the conversation toward durability, adaptation, and avoiding decline by staying honest about risk.They walk through the five stages of decline and connect them to real examples like Blockbuster, Radio Shack, Circuit City, and Best Buy.The clockmaker versus time teller comparison leads into a discussion of leadership, culture, and whether a system can survive without its leader.The episode closes with a reminder to identify your own twenty miles, draw your flywheel, and create a stop doing list that clears room for what matters most. Timestamps 00:00 - Welcome back and the flywheel recap00:35 - Remembering disciplined people and disciplined thought01:02 - Keeping thoughts focused during a hard week02:20 - Handling conflict with the union in Battle Creek03:44 - Why the best thinker in the room matters05:23 - Why giving feedback is not always wise06:25 - Moving from disciplined thought to disciplined action07:23 - Why real success usually looks like a flywheel, not a miracle08:48 - A bargaining example that proves the power of consistency10:13 - The Amazon flywheel as a loop, not a list11:12 - Introducing the twenty mile march12:31 - The South Pole example and the cost of inconsistency13:43 - Fire bullets before cannonballs14:44 - Test small, then bet big15:53 - Stage four: built to last16:18 - Preparedness, margin, and productive paranoia17:10 - The five stages of decline18:54 - Applying decline stages to a local business example19:43 - Why a healthy flywheel does not need a Hail Mary20:15 - Blockbuster, Netflix, and outdated business models20:44 - Clockmaker versus time teller22:03 - Dynamic duality, core values, and adaptation22:49 - The big hairy audacious goal23:24 - Return on luck and the 10X company idea24:19 - Greg Popovich, team culture, and leadership standards25:58 - Luck as preparation meeting opportunity26:40 - Survivorship and why some companies last27:29 - Radio Shack and the cost of not adapting27:59 - Bringing it home with the twenty mile march28:30 - Drawing your flywheel and making a stop doing list29:29 - Why the flywheel needs to connect to what matters29:54 - Activity breeds activity

  2. Oct 11

    197: Turning the Flywheel: Building Disciplined People and Thought

    In this episode of Think Better Soon, Jason Newland and JP Bradley discuss Jim Collins’ Turning the Flywheel and break down the first two stages of sustainable growth. They focus on how great outcomes begin with the right people and the right mindset, not just a strong plan. The conversation also connects Collins’ ideas to faith, leadership, negotiation, and everyday habits. It’s a practical discussion about humility, standards, focus, and knowing what to stop doing. Key topics Disciplined people as the foundationDisciplined thought and mental clarityThe level five leaderWindow and mirror leadershipFirst who, then whatGreat vision without great people is irrelevantThe genius of the andThe Stockdale ParadoxThe hedgehog conceptStop-doing lists Timestamps 00:00 - Welcome back to Think Better Soon and the episode setup00:55 - Why Jim Collins and Turning the Flywheel matter right now01:53 - Stage one begins with disciplined people03:27 - Disciplined action and the level five leader04:43 - Humility and indomitable will in real leadership07:10 - The window and mirror test for leaders08:46 - Why credit should go to the team and blame should come back to the leader09:16 - First who, then what: getting the right people on the bus10:29 - Why the wrong people can sabotage even a good plan11:01 - Great vision without great people is irrelevant12:29 - Transition into stage two: disciplined thought13:13 - The genius of the and versus the tyranny of the or14:35 - The Stockdale Paradox and surviving brutal facts15:47 - Faith versus optimism in hard seasons16:36 - The hedgehog concept and simple beats clever17:52 - The three circles that create alignment18:47 - Walgreens and focus on profit per customer visit19:47 - Why Collins pushes stop-doing lists21:29 - How JP organizes notes and priorities in practice23:23 - Letting go of work that no longer belongs to you24:09 - Using the three circles to decide what to stop doing24:55 - Wrap-up and next episode preview

  3. Sep 28

    195: Jason’s Father of the Bride Toast

    Think Better Soon — Jason’s Father of the Bride Toast Jason Newland and JP Bradley work through Jason’s toast for his daughter Andrea’s wedding. The conversation is part rehearsal, part family reflection, and part honest discussion about what it feels like to see a daughter enter marriage. Key topics Jason explains the six-part toast structure: introduction, acknowledgments, Andrea, Connor, words of wisdom, and the toast.JP helps Jason think through the ideal length and worries the toast may run longer than planned.Jason shares a full draft, including thanks to guests, memories of Andrea’s childhood, and appreciation for family.The draft highlights Andrea’s growth, resilience, academic success, and personality.Jason explains why he feels confident in Connor and their relationship.Both hosts discuss marriage, commitment, compatibility, and the importance of staying together through difficult seasons.Jason reflects on why the wedding feels more like gratitude than grief.JP shares his more emotional and protective perspective as a father.The conversation touches on faith, control, worry, and trusting the next chapter.Jason closes with a goal of keeping the toast under seven minutes. Timestamps 00:00 - Opening the wedding week and setting up the toast rehearsal01:56 - JP gets drafted to give the father of the bride toast02:22 - Jason explains the six parts of a wedding toast03:30 - Thanks, acknowledgments, and the missing “words of wisdom” section04:20 - Toast length and the fear of going long05:24 - Why Father of the Bride hits home07:50 - First draft of the toast begins08:45 - Traveling guests, family mentions, and gratitude10:07 - Early childhood memories and Andrea’s baby book11:03 - Music, resilience, and Andrea’s personality12:02 - Andrea’s academic success12:25 - Connor’s character and love for Andrea13:22 - Final toast lines and blessing over the couple14:16 - JP reacts to the draft and the timing debate16:23 - Why Jason feels grateful rather than sad18:01 - JP’s emotional view of watching daughters marry19:47 - Jason’s perspective on control and acceptance23:57 - Marriage advice: good times, bad times, and becoming one24:38 - Loving a daughter more than oneself26:15 - Why permanence matters to a child of divorce27:09 - The baby book joke and whether it lands29:42 - Matthew 6, trust, and letting go of worry31:31 - Wrapping the episode as a wedding-week time capsule32:26 - Looking ahead to listening after the wedding Notable quotes: "This is an artificial intelligence free zone.” “I’m Jason, the incredibly proud father of the bride.” "If this were to go over ten minutes, you’ve lost everybody.”

  4. Sep 21

    194: Heroes, Guides and Villains

    Think Better Soon: Taking Stock of the Store, the Story, and the Words We Use Jason Newland and JP Bradley talk through a practical, people-first way to evaluate a business, starting with gratitude and first impressions. The episode centers on how retail experiences are shaped by the guide, the guest, and the environment, then shifts into how careful word choice and daily discipline affect both leadership and culture. Key topics In this episode, Jason and JP reflect on being grateful for where things stand, both at home and at work, and how that mindset shapes leadership.Jason shares a retail framework based on story structure: every shopper is the hero, the employee is the guide, and poor store conditions become the villain.JP explains why first impressions matter in his negotiation work, where trust and perception are established immediately.The conversation breaks down what customers actually want in a transaction:Jason uses the example of “Virginia” to illustrate the ideal customer journey:They contrast great shopping experiences with frustrating ones, using messy racks, apathetic staff, and long waits as examples of what drives people away.The discussion highlights the difference between satisfied customers and loyal customers, with loyal customers both returning and spreading the word.Jason and JP talk about “scripting” and why careful word choice matters in sensitive conversations, especially in business and HR settings.JP shares how he used Claude AI to rehearse a difficult meeting, refine his responses, and avoid triggering or disrespectful language.The episode closes on discipline and habits, especially the value of a structured end-of-day routine and escalating complaints to someone who can actually help.Hero, guide, villain frameworkR and R10-point closeScripting Timestamps 00:00 - Welcome back and settling into the new office02:00 - Gratitude as the right starting point03:30 - Why first impressions matter in business and church05:27 - Borrowing from books and thought leaders to keep improving06:50 - Every story has a hero, guide, and villain07:18 - A bad shopping experience described through the Ross example08:25 - What makes a transaction feel good09:08 - The three things customers want in a deal09:35 - Meet Virginia and the ideal customer journey10:04 - The retailer as the guide, not the villain10:51 - Why great experiences create repeat business and referrals11:19 - Seeing, greeting, and serving people well12:13 - What happens when the guide shows up12:24 - Value City, messy racks, and why some stores lose customers14:18 - A prized Thurman Munson figurine and the power of memorable products15:50 - Why people return when the experience is strong17:12 - The importance of scripting and choosing words carefully18:29 - Speaking respectfully in sensitive workplace situations21:15 - How JP used AI to rehearse a difficult meeting23:08 - Editing language to avoid loaded or triggering terms25:32 - The 10-point close and the power of daily discipline26:55 - Night routines and shutting down the mind for tomorrow28:41 - Complaints should go to someone who can fix the problem29:19 - Why useless complaining poisons culture30:55 - The exception of Festivus and airing grievances31:47 - Why the annual grievance ritual still matters33:09 - Jason reflects on his mom’s retail legacy34:38 - StoryBrand, heroic experiences, and treating people right Notable quotesC “Every hero has a guide.” “Recommend and repeat.” "If you have a problem, make sure you’re taking it to somebody that can help fix the problem."

  5. Sep 14

    193: What Are You Devoted To?

    What Are You Devoted To? This episode explores the idea that no one is truly free from commitment, habit, or obligation. Jason Newland and JP Bradley argue that the real question is not whether we are bound to something, but what we choose to bind ourselves to, using stories of Eric Liddell, Dick Hoyt, and JP’s father to show how devotion can become a source of meaning rather than loss. Key topics In this episode, Jason and JP challenge the modern myth that freedom means keeping every option open.They frame commitment as a tradeoff: real devotion closes some doors, but it also gives life shape and purpose.Oliver Burkeman’s 4,000 Weeks is used to underscore human limits, mortality, and the value of choosing well.Ryan Holiday’s memento mori idea comes up as a reminder that remembering death can clarify how to live.Eric Liddell’s refusal to race on a Sunday is presented as an example of conviction over public success.Liddell’s later life in China and his service in a Japanese internment camp show devotion turning into sacrifice and purpose.Dick Hoyt and Rick Hoyt’s story illustrates daily, physical commitment over decades and the idea of “loaning” a body to someone you love.JP shares how his family approached his father Calvin Bradley Jr.’s paralysis by focusing on what he could do, not what was lost.The conversation turns practical with a simple test: ask whether a commitment enlarges you or diminishes you.They close by arguing that we are all bound to something, so wisdom lies in choosing that devotion intentionally. Timestamps 00:00 - Welcome back and setting up the episode theme00:36 - The modern myth of freedom as unlimited options01:35 - Why the word “slave” can make the real question harder to face02:57 - Why constant optionality can leave people anxious and empty04:08 - Oliver Burkeman’s 4,000 Weeks and the reality of limited time05:05 - Ryan Holiday, Stoicism, and remembering mortality06:45 - Memento mori as motivation instead of something morbid07:02 - Why the best seasons of life often involve being “all in”07:35 - Choosing what matters means closing doors on purpose08:50 - A personal reflection on missed moments versus meaningful ones09:47 - The core question: what deserves our devotion?10:03 - Eric Liddell and the Sunday race he refused to run10:59 - Liddell’s gold in the 400 meters and the cost of conviction11:42 - Liddell’s life after the Olympics and his service in China12:51 - Why devotion did not make Liddell smaller13:28 - Introducing Dick and Rick Hoyt, also known as Team Hoyt14:16 - How one charity race became a lifetime of marathons and triathlons15:04 - “Loaning his arms and legs” and what that devotion meant16:46 - JP’s father, paralysis, and the family’s response to loss19:11 - Choosing daily to solve problems instead of grieving helplessness20:21 - Finding ways to stay active and included despite paralysis21:38 - The question Burkeman asks: does this choice enlarge me or diminish me?22:12 - Devotions that diminish us, like addiction, approval-seeking, and doomscrolling23:00 - Romans as a faith-based echo of the same idea23:50 - A practical challenge: examine your calendar and habits honestly24:36 - Real freedom as deliberate devotion, not no commitments at all Notable quotes “The real question is not whether we serve something, but what are we serving?” “Missing out on other stuff is actually the price of something mattering at all.” “Real freedom is choosing deliberately what deserves your devotion.”

  6. Sep 7

    192: How One Angry Email Became a Lesson in Leadership

    The Pain of Losing a Favorite Reporting Tool Jason Newland and JP Bradley unpack a very personal business frustration: the loss of a long-loved reporting system and the emotional fallout that followed. What starts as a story about software turns into a sharp reminder about grief, communication, and how quickly feedback can shift from solving a problem to hurting a person.Jason Newland shares the core story and the business context. JP Bradley helps frame the emotional side, challenges the assumptions, and closes with a scripture-based takeaway about wise speech. Key topics A long-running reporting system gets shut downWhy the old system felt indispensableThe emotional response looked a lot like griefThe replacement system was not a true one-for-one substituteA support escalation turned into a turning pointThe real lesson became how feedback landedPerspective from JP on communicationAge and hierarchy affect how messages are receivedTouch points matterThe episode ends with a practical warning Timestamps 00:00 - Intro and microphone banter02:19 - Jason starts the story about the lost reporting tool04:43 - Real-time KPI access changed how they operated06:46 - The legacy report site gets taken offline09:00 - Why the old dashboard mattered so much11:32 - Denial and the first stage of grief12:30 - Support calls confirm the tool cannot do what they need13:27 - Building a 16-page case with screenshots and receipts14:26 - Bargaining and trying to influence the outcome15:52 - The company’s response and the plan for a third platform16:22 - Jason’s angry reply and immediate regret17:31 - Realizing the message hurt the engineer19:16 - Trying to represent frustrated users responsibly20:13 - The moment he lost control of his response21:58 - Depression and the sense of losing a superpower23:10 - The scoreboard analogy and what it means to adapt25:02 - Feedback starts to feel like criticism25:28 - The Maya Angelou quote and why it hits differently here26:27 - He realizes the engineer will remember how he felt28:46 - Sleep loss and the personal cost of the conflict29:14 - The key mistake was making it about delivery instead of the issue30:44 - JP’s mirror lesson about how words can hurt31:56 - Age, authority, and how feedback lands differently32:43 - Copying others makes the message feel even heavier33:13 - Every touch point can build trust or damage it34:08 - Robert Greene’s rule: say as little as necessary35:08 - Why the focus shifted from software loss to communication failure36:11 - JP closes with Proverbs 12:18 “Between stimulus and response lies our choice of how to respond.” “People will forget what you said and people will forget what you did, but people will never forget how you made them feel.”“The words of the reckless pierce like swords, but the tongue of the wise brings healing.”

  7. Aug 31

    191: Systemized Graciousness: Low Cost and High Meaning

    Unreasonable Hospitality, Part 2: Systemized Graciousness and Low Cost, High Meaning Jason Newland and JP Bradley continue their conversation about Unreasonable Hospitality, focusing on how great service is rarely about grand gestures and almost always about preparation, intention, and culture. They connect the book’s ideas to real life, from workplace stress and union negotiations to family life, travel, and the small acts that people remember longest. Key topics In this episode, Jason and JP revisit the Dreamweaver concept from Will Guidara’s Unreasonable Hospitality and explain why the best hospitality starts with noticing recurring moments before they happen.They discuss the difference between surface acting and genuine care, drawing on the idea of emotional labor and how forced friendliness can burn people out.JP shares a recent workplace example where sincere concern for an employee’s family situation changed the tone of a difficult negotiation.They explore “permission, not performance” as the healthier model for service, where systems and expectations help people become more gracious instead of merely acting gracious.Jason connects the idea to Ritz Carlton style empowerment, where staff can solve problems without waiting for approval because trust matters more than budget.The conversation emphasizes internal hospitality first, arguing that leaders must care for their own people before expecting them to create magic for customers.JP shares how his wife created the atmosphere for youth group meetings at home by setting the table and handling the background details so he could focus on people.They return repeatedly to the idea of touch points, especially the peak moment and ending of an experience, and how those are what people remember most.Jason encourages listeners to practice being interested rather than interesting, especially in moments of grief or stress, where true empathy matters more than relating back to yourself.They close with examples of low cost, high meaning hospitality, including a hot dog moment in New York and JP’s childhood story about his mom turning manila folders into a handmade city. Timestamps 00:00 - Catching up on a big life transition and the stress of moving03:07 - Revisiting the Dreamweaver idea from Unreasonable Hospitality05:59 - What recurring moments should hospitality systems prepare for?07:47 - Oscar the doorman and why culture can create graciousness09:22 - When systems help people feel better, not just act better10:31 - Emotional labor and the burnout risk of mandatory magic13:11 - A real workplace moment where sincere care changed the room15:38 - Why hospitality theater fails when the basics are broken17:12 - Ritz Carlton, empowerment, and trust over approval18:02 - You cannot pour from an empty cup19:49 - Hospitality at home and the value of setting the table23:05 - Mapping touch points and engineering a peak plus ending24:15 - Be interested, not interesting25:42 - A practical weekly challenge: listen instead of centering yourself27:21 - Internal hospitality starts with one gracious act for your own team28:00 - The two dollar hot dog story and low cost, high meaning28:38 - JP’s childhood memory of manila folders becoming a city30:27 - Earn the right to delight, then go be unreasonable Notable quotes “Permission, not performance.”“ "The improvisation that looks effortless is almost always deep preparation.” “Small is the whole point."

Ratings & Reviews

5
out of 5
6 Ratings

About

Welcome to "Think Better Soon: The Positive Podcast" Join co-hosts, Jason C. Newland and John P. Bradley, as they traverse topics that help us live a better life through having better thoughts. ______________________ Subscribe to our podcast! audio verisons available at Spotify, Apple, Amazon, Google and more... video versions available at Spotify ______________________ listen anytime and join the conversation at: www.thinkbettersoon.com