About Franka Winchester: Franka Winchester is the Owner, Founder, and Managing Partner of Pacific Crest Group, which specializes in outsourced accounting and HR for growing organizations. Since 2003, she’s worked with businesses typically in the 30–250 employee range to streamline their financial back office, strengthen internal controls, prevent costly compliance mistakes, and create efficient, cloud-based systems. Franka and her team act as a fractional finance and HR department—combining bookkeeping, controller-level oversight, and strategic HR support—so business owners get enterprise-level back-office support without the cost of building a full in-house team. In this episode, Ryan and Franka Winchester discuss: Franka’s journey and the founding of Pacific Crest GroupEvolution of outsourced accounting and HR (technology & remote work)Ideal clients and service scopeBlind spots PCG solves for business ownersBenefits and economics of outsourcing vs. in-house teams Key Takeaways: The outsourced back office has radically evolved. What used to require on-site bookkeepers, paper files, and desktop software can now be handled remotely through fully cloud-based, paperless systems and virtual meetings.Growing companies hit a tipping point for HR and accounting. Once a business reaches roughly 30–250 employees (often around 80 people and ~$10M in revenue), the volume of transactions, people issues, and compliance needs typically outgrows DIY or “one person does everything” solutions.Systems and checklists are a silent competitive advantage. Well-designed workflows, recurring task lists, and project management tools dramatically cut the risk of missed filings, lapsed licenses, and other back-office oversights—while strengthening financial controls against fraud.The best finance and HR support feels like a strategic partner. Regular review meetings, visual reporting, and open conversations about trends and red flags turn back-office functions into a source of insight and guidance, not just a cost center.Instead of hiring a full-time bookkeeper, controller, CFO, and HR lead, many businesses get better coverage—and often lower total cost—by tapping specialized professionals on a fractional or outsourced basis. “There's always something new, there's always something to learn, and there is great feedback that we're getting, and that is what I feel like keeps us going.” — Franka Winchester Connect with Franka Winchester: Website: https://www.pcg-services.com/ LinkedIn: https://www.linkedin.com/in/frankawinchester/ Instagram: https://www.instagram.com/frankawinchester/ Schedule your free 1:1 Profit Breakthrough Session with Ryan here: https://go.oncehub.com/profit Connect with Ryan Kimler: Net Profit CFO Home Page: www.netprofitcfo.com Email: ryan@netprofitcfo.com Facebook: www.facebook.com/rkimler LinkedIn: www.linkedin.com/in/ryankfinancialclarityllc/ LinkedIn NPC Company: https://www.linkedin.com/company/netprofitcfo/ LinkedIn FC Company: https://www.linkedin.com/company/financial-clarity-llc/ Show notes by Podcastologist Angelica Rayco Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
