Default Profitable

Matt Nettleton

Are you an aspiring entrepreneur or a seasoned business owner looking to sharpen your skills and grow your business? The Default Profitable podcast delivers powerful lessons from real bootstrapped business owners who have navigated the ups and downs of starting, running, and scaling their ventures. Join Matt Nettleton and tap into a wealth of knowledge and firsthand experiences, learn to avoid common pitfalls, and stay ahead of industry trends. Whether you’re launching your first venture or optimizing an established one, each episode provides actionable insights and fosters a community of support, helping you achieve sustained, profitable success.

  1. Sep 29

    Ep193 Calvin Ellison, President of The Executive Impact Group: The Paper Doesn't Lie

    Calvin Ellison figured going independent would be a slam dunk. Six months in, he was calling his dad to borrow money. In this episode of the Default Profitable podcast, host Matt Nettleton sits down with Calvin Ellison, president of The Executive Impact Group, an Indianapolis executive coaching business built around peer groups, where CEOs and senior leaders meet on a regular basis and use each other as an advisory board. Calvin grew up in California, went to UC Davis, and worked his way east through Philly and Detroit before landing in Indy, with three Fortune 500 companies on the resume along the way. The last one was Xerox, where he taught sales training, and when he left in 1993 the business started as exactly that. Around 1999 it shifted to management development, and it's been leadership work ever since. He and Matt have known each other for twenty-some years, so this one has war stories in it. Wife, four kids, grandkids. Pretty busy. Matt usually asks every guest the same three questions. This time he skips them, because Calvin has spent close to thirty years inside other people's businesses and Matt wants what he's seen. Start with who belongs in a peer group. Not every CEO does. The ones who fit are green and growing no matter how long they've had the seat, and they've got the courage to hear feedback they'll never get inside their own company. Why they don't get it: a business starts with friends and family, then fills up with strangers who have a paycheck to protect, so problems go to a buddy instead of the boss and the leader ends up the last person to know how bad things are. It's worse in a second or third generation business, where the employees are still loyal to the founder and the new leader is building trust from scratch. Calvin's advice there is go slow to go fast. He tells the story of a next-generation leader whose rapid changes set off rumors that the company was about to sell, and how the group got him to hit pause and start over with the why instead of the what. Buy-in isn't a features-and-benefits pitch. It's modeling the way, saying it consistently, and saying it again after you're sure you already said it, until behavior changes. Calvin left corporate for freedom, not money, and says the first thing nobody tells you is that it's harder than it looks: the umbrella is gone, and revenue, the P&L, taxes, and your own sanity are all yours now. Ask what he'd tell himself the night before going out on his own and he's got it. Document the plan, put it away, come back and edit it. Everything sounds great in your head. Like game film the day after a win, the paper doesn't lie. Learn more about Calvin Ellison and The Executive Impact Group at https://eigcentral.com/. Listen to more Indianapolis Business Leaders at https://defaultprofitable.com or subscribe to Default Profitable on your favorite podcast platform.

  2. Sep 8

    Ep191 Seventy-Six Simple Steps to Running A Service Business: Katie Smith of All Pro Heating, Air & Plumbing

    Her team named her "Bosslady," and she kept it. In this episode of Default Profitable, host Matt Nettleton talks with Katie Smith, co-founder of All Pro Heating, Air & Plumbing. It's the Indianapolis HVAC and plumbing company she and her husband started at their kitchen table in 2012. In this episode: 🏠 Direct sales, legal services and a general contracting company they closed on their attorney's advice, all before All Pro 🛋️ The decision on a sofa that started it all (nobody has a passion for crawl spaces in July) 🔧 Running punch-list work, HVAC and plumbing at once, and learning they're three separate businesses with three kinds of people ❄️ Focusing on HVAC for more than a decade before adding plumbing back in the last two years 📋 A Miami convention that forced the question: scale it or get out 🔢 She thought a service call had 13 steps. She mapped it, and it has 76. Her leadership team guessed 5. 📈 Firing her first employee after two weeks, and why growing and scaling are different problems 💡 Her advice the night before going full time: document your processes, then do the market research she skipped 🔗 Learn more about Katie Smith and All Pro Heating, Air & Plumbing: https://callallproindy.com/ 🎧 Hear more Indianapolis business leaders at https://defaultprofitable.com, or subscribe to Default Profitable wherever you get your podcasts. #DefaultProfitable #HVAC #IndianapolisBusiness

  3. Aug 4

    Ep188 Nobody Gets Into Insurance on Purpose: Jenna Romens, Owner of Martin & Martin Insurance

    In this episode of Default Profitable, host Matt Nettleton sits down with Jenna Romens, owner and agent at Martin & Martin Insurance in downtown Noblesville. Jenna spent 16 years at Erie Insurance, moving through customer service, marketing, and agent roles before being promoted to district sales manager over agents across Hamilton, Marion, and Tipton counties. Then one of the agents she supported asked her to come to the agency side as part of a perpetuation plan. It took three asks before she and her husband Andy sat down and weighed the company car, the health insurance, and the steady paycheck against the chance to own something. Nine years of working side by side with the owners later, they retired, and last July she took over an agency that had been in business 37 years. The insurance part she had down. What she didn't expect was everything else: payroll, the bills, hiring decisions, and a line of people asking her to sponsor things she now had to fit inside a marketing budget. The thing she got right early was the team. Before the purchase closed, she and Andy sat down with every employee to make sure they were on board and staying, then found ways to pay them better once they owned it. Matt runs his usual question about whether there was an actual business plan, and this time the answer is yes. Jenna and Matt also get into why the agency competes on coverage instead of price, what she tells people thinking about leaving a steady paycheck to run their own shop, and the one thing she'd tell herself on day one as an owner. Learn more about Jenna Romens and Martin & Martin Insurance at https://martinandmartin.biz. Listen to more Indianapolis Business Leaders at https://defaultprofitable.com or subscribe to Default Profitable on your favorite podcast platform.

  4. Jul 28

    Ep187 Real-World Grad School: Bob Fasick, Certified EOS Implementer

    In this episode of Default Profitable, host Matt Nettleton sits down with Bob Fasick, a Certified EOS Implementer based in Fishers, to trace a path that runs from a corporate career at Charles Schwab to a property management company he and a friend started without either of them knowing how they'd get paid. Bob moved to Indianapolis in 1992, spent about a decade at Schwab helping the firm transition from discount brokerage to advice provider, then took his first entrepreneurial leap in 2003 — one manufactured housing community in Urbana, Illinois, grown to roughly twenty-five inside two years. Then the 2008 downturn hit, occupancy covenants got missed, the banks moved, and the portfolio had to be sold. What came next is what ties the story together. Bob landed at Defender Direct to lead a division, got handed a copy of Traction, and watched what happens when a fast-growing company gets everybody rowing in the same direction — rocks, scorecards, a weekly meeting pulse, and the most accountability-focused environment he'd ever worked in. Years later he became an EOS Implementer himself. He and Matt get into the gap between an MBA and what Bob calls real-world grad school, the delegate-and-elevate problem he still hasn't solved (he likes ordering the lunch), and the advice he'd hand his 2003 self on day one: don't do anything stupid financially, plan for uncertainty, and remember that leaders eat last. Learn more about Bob Fasick at https://implementer.eosworldwide.com/bob-fasick/. Listen to more Indianapolis Business Leaders at https://defaultprofitable.com or subscribe to Default Profitable on your favorite podcast platform.

5
out of 5
13 Ratings

About

Are you an aspiring entrepreneur or a seasoned business owner looking to sharpen your skills and grow your business? The Default Profitable podcast delivers powerful lessons from real bootstrapped business owners who have navigated the ups and downs of starting, running, and scaling their ventures. Join Matt Nettleton and tap into a wealth of knowledge and firsthand experiences, learn to avoid common pitfalls, and stay ahead of industry trends. Whether you’re launching your first venture or optimizing an established one, each episode provides actionable insights and fosters a community of support, helping you achieve sustained, profitable success.