The gala is over, your team is exhausted, and the real work is about to begin. In this episode, we’re joined by Leya Simmons, CEO and co-founder of BetterUnite, to talk about what to do after a fundraising event. We cover how soon to follow up and how many touchpoints to send, plus how to write your thank-yous before the event happens. You’ll also hear how to put board members to work with simple text-message workflows and why “the event is a launch, not a finish line.” Leya also shares trends she sees across 1,500+ organizations, including smaller segmented events, event data flowing into the CRM, and why volunteers today are donors tomorrow. Whether you run a gala, an auction, or a donor dinner, this episode gives you tactical steps to turn first-time attendees into long-term investors in your mission. Key Takeaways The event is a launch, not the end. Showing up is only potential. Turning that potential into a lasting relationship happens after the event. Most attendees are first-timers. Treat them like a first date: if you don’t follow up right after, the relationship doesn’t continue. “Investment moves at the speed of trust.” Donors are wary of institutions, so consistent, thoughtful follow-up is how you earn trust over time. Follow up within 24–48 hours. Send a receipt, a thank-you, and photos from the night within 24 hours, then a personal touchpoint within 48. Plan 3–4 touchpoints over the next 30–60 days. At least one should be clearly personal, such as a phone call, a voicemail, or an email from a real person. Don’t skip the next invitation. Giving circles, monthly giving, volunteer opportunities, appreciation events, Giving Tuesday, and year-end appeals are all ways to keep inviting people in. Leya noted that donor data shows monthly donors tend to give more at events, not less. Segment your attendees. Sponsors who didn’t attend, major sponsors who gave on site, and guests who attended but didn’t give each need a different path. Volunteers today are donors tomorrow. Sponsor tables filled with junior employees are a chance to cultivate volunteers and future supporters. Technology should help you “human.” Use automation to prompt personal action, such as an email that asks a board member to text five guests, rather than replacing the human touch. Ask donors why they gave. Even a lukewarm answer is useful data, and a clear answer can shape how you cultivate that donor. The event is the launch, not the finish line, and what you do in the days and weeks afterward decides whether first-time guests become lifelong supporters. Thank people quickly, reach out in a personal way, and keep inviting them into your work. Let technology handle the reminders so your team can spend its energy on real conversations. Investment moves at the speed of trust, and every thoughtful follow-up builds a little more of it. Loving The Fundraising Elevator? Please subscribe, rate and review the podcast. It really helps other people find the show. This Episode Brought to You by: Swaim Strategies: https://swaimstrategies.com Utilizing over 20 years of nonprofit event strategy and production expertise, Swaim Strategies coaches and teaches organizations how to increase the impact of their fundraising events. The AV Department: https://theavdept.com/ As a full-service event AV and video production partner, The AV Department’s technical event production and media content generation provide you with a range of experience and talent from a partner who wants to know you and work together year after year. Bloomerang: https://bit.ly/4hLqLVw Create the ideal giving experience with integrated fundraising tools and automated insights that maximize your impact. Keep donors close to the cause with mean-ingful outreach at the right time. Increase retention, major gifts, and all-around impact. Turn supporters into action-takers with tools that make it easy to recruit, organize, and engage volunteers at every level. Speakers Samantha Swaim LinkedIn: https://www.linkedin.com/in/samantha-swaim-a28a9a4/ Substack: https://substack.com/@swaimstrategies Kristin Steele LinkedIn: https://www.linkedin.com/in/kristin-steele777/ Substack: https://substack.com/@swaimstrategies Leya Simmons LinkedIn: https://www.linkedin.com/in/leyasimmons/ | RESOURCES | Connect with Swaim Strategies: https://swaimstrategies.com Propose a Podcast Episode: https://swaimstrategies.com/propose-a-podcast-episode/ Get Event Help Right Now with Gala 911: https://swaimstrategies.com/solutions/gala-911/ Book Consulting Time with Sam: https://calendly.com/consultingwithsam Book Consulting Time with Kristin: https://calendly.com/eventstorytelling Learn More About the Elevate Conference: https://swaimstrategies.com/elevate-conference/ Get Planning a Successful Major Donor Event: https://swaimstrategies.com/solutions/#book Join Swaim Strategies on Substack: https://substack.com/@swaimstrategies Connect with The AV Department: https://theavdept.com/ Connect with BetterUnite: https://www.betterunite.com/ 501(c) Drop Webinars with BetterUnite: https://blog.betterunite.com/webinars