Safety and Quality in Action

Clinical Excellence Commission

The podcast that explores the experiences and insights from leaders of safety and quality in healthcare.

  1. 09/19/2024

    Episode four – Red flags

    This is the final episode of our diagnostic error season featuring Dr Matt Smith, Dr Melanie Berry in conversation with Kate Christopher and Ryan Thomas. In these four episodes, the doctors share their experiences and insights on correct and timely diagnoses. In the final episode of this series, doctors discuss the red flags they notice and the ones which can be harder to identify. Ryan shares a hypothetical vignette where the patient’s subtle symptoms are missed and they are discharged, only to collapse a few days later. Hosts and doctors then summarise their learnings and take-home messages from the series. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, visit our website ⁠www.cec.health.nsw.gov.au

    15 min

  2. 09/19/2024

    Episode three – We are the experts

    This is the third episode in our season on diagnostic error featuring Dr Matt Smith and Dr Melanie Berry in conversation with Kate Christopher and Ryan Thomas. In these four episodes, the doctors share their experiences and insights on correct and timely diagnoses. In the third episode of this series, Ryan sparks a conversation with the doctors on accepting information from a range of sources; that is, how they feel about embracing or rejecting ideas or information when the source sits outside their own immediate circles. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, visit our website ⁠www.cec.health.nsw.gov.au

    13 min

  3. 09/19/2024

    Episode two – Omission bias

    This is the second episode in our season on diagnostic error featuring Dr Matt Smith and Dr Melanie Berry in conversation with Kate Christopher and Ryan Thomas. In these four episodes, the doctors share their experiences and insights on correct and timely diagnoses. In the second episode of this series, the hosts introduce a discussion on omission bias, whereby a patient without a working diagnosis is more vulnerable to diagnostic error. The episode explores tools the doctors would use to reduce the likelihood of diagnostic error in hypothetical scenarios.  The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, visit our website ⁠www.cec.health.nsw.gov.au

    18 min

  4. 09/17/2024

    Episode one – What else could it be?

    This episode is the first of four in a podcast series titled, "What else can it be? Preventing harm from diagnostic error in NSW Health facilities", to mark World Patient Safety Day on 17 September 2024.  This series on diagnostic error features a discussion between Dr Melanie Berry, Emergency Physician, Western NSW Local Health District, and Dr Matthew Smith, Executive Clinical Director, Bankstown-Lidcombe Hospital, South Western Sydney Local Health District. The doctors share their experiences and insights on correct and timely diagnoses with the podcast hosts, members of the CEC’s Patient Safety Directorate, Kate Christopher and Ryan Thomas. In the first episode of this series, Kate explains that diagnostic error contributes to about 16% of preventable harm globally; with Australian statistics ranging between 11% and 13% of preventable patient harm. Ryan then presents vignettes to stimulate conversation between Dr Smith and Dr Berry on "anchoring" and their hypothetical reactions to these hypothetical case studies. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, visit our website ⁠⁠www.cec.health.nsw.gov.au⁠.

    22 min

  5. 04/09/2024

    Episode three - Building a culture of reflective practice

    This is the final episode of reflective practice season featuring Clinical Excellence Commission Chief Executive Professor Michael Nicholl in conversation with Debbie Draybi. In this episode, Michael explores the invaluable benefits of reflective practice to productivity and wellbeing of staff and how we can work together to create a positive workplace culture. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, visit our website ⁠www.cec.health.nsw.gov.au

    13 min

  6. 04/09/2024

    Episode two - Collaboration and curiosity

    In this second episode of our reflective practice season featuring Clinical Excellence Commission Chief Executive Professor Michael Nicholl in conversation with Debbie Draybi, the duo explore how employing reflection regularly supports us to be curious about the way in which care is being delivered. In this episode, Michael also emphasises how reflective practice redefines collaboration and allows for a shared understanding of what people are thinking and feeling and can help let go of burdens that both the leader and team is carrying. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, visit our website ⁠www.cec.health.nsw.gov.au

    14 min

  7. 04/09/2024

    Episode one - Journey with reflective practice

    This episode is the first of three in our reflective practice season featuring Clinical Excellence Commission Chief Executive Professor Michael Nicholl in conversation with Debbie Draybi. In these three episodes, Michael shares his lived experience with reflective practice as a senior clinician and how it influenced his overall management of the complex stressors associated with patient care. In the first episode of this series, Michael takes us on a journey of his experience with reflective practice including his initial introduction, how liberating he found it to step outside of the day-to-day work and to think more holistically about his purpose at work. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, visit our website www.cec.health.nsw.gov.au

    16 min

  8. 03/11/2024

    Episode four - Building capability in understanding data for improvement

    In the final episode of our safety intelligence season, host Debbie Draybi and guests Dr Jim Mackie and Steve Bowden discuss the importance of capability building in data literacy for improvement. Jim and Steve also reflect on some of the guiding principles around using data to engage a system wide view. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, ⁠⁠⁠⁠⁠visit our website⁠⁠⁠⁠⁠.

    26 min
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About

The podcast that explores the experiences and insights from leaders of safety and quality in healthcare.

Information

  • Creator
    Clinical Excellence Commission
  • Years Active
    2023 - 2024
  • Episodes
    34
  • Rating
    Clean
  • Copyright
    © Clinical Excellence Commission
  • Show Website
    Safety and Quality in Action