More Better with Tracey and Faye

Tracey and Faye

You can gain confidence and reduce work stress by becoming a better communicator. Really! With better communication practices you bring clarity, increase engagement, and can manage the challenges of change. All of this reduces stress and will increase your confidence at work! You don't need to be a great writer. It's about approach, structure and thinking about what the other person needs in order for your objectives to be met. Join Tracey and Faye and take your business communicatins to a whole new level. #communication #communicationskills #writing #corporatecommunication #morebetterwtf

  1. 04/28/2025

    EP 30: Direct managers can be your secret sauce - or biggest obstacle - to effective communication.

    Are you implementing a significant process change? Talk to the direct managers. Do you need employees to adapt to a new org structure? Talk to the direct managers. Do you need to get a pulse on what’s happening in your organization? Talk to the direct managers.  Direct managers are the secret sauce, or biggest detriment, to effective internal communications. If that surprises you, check this: A recent Gallup survey revealed that direct managers are the most trusted source for people, second only to their families!  Yes, direct managers are that important.  In this episode Tracey and Faye discuss the pivotal role managers play in organizational communication. They explore how effective communication can significantly impact employee engagement and trust, especially during times of change. The conversation highlights the essential skills managers need to lead their teams effectively, the flaws in traditional communication models like the cascade, and the importance of supporting managers in their communication efforts to foster trust, productivity and engagement.

  2. 02/13/2025

    EP 29: Writing and Communicating at Work--Struggles & Solutions

    Communication struggles are real and they are shared!  Research* reveals the main struggles we all experience communicating at work include: Communicating clearly so everyone understands me Understanding messages communicated by others Identifying the proper tone to use Choosing the right platform or tool for communication You are not alone in this! So what can you do about it? In their latest episode Tracey and Faye address each of these challenges and show how you can start overcoming them. It starts with knowing your audience, listening with their ears, understanding their needs and communicating to meet them.  *Grammarly’s State of Business Communication, 2023

  3. 01/28/2025

    EP 28: The CHAOTIC state of business communication, and why TRAINING (not tech) can help.

    It’s chaos out there! That’s what Grammarly’s State of Business Communication research  confirms. There is more communication through more channels than ever before and the result is more losses: of time, opportunity, engagement, innovation, productivity and efficiency. Whew! So what can we do about it? Tracey and Faye firmly believe training people is the answer. With  greater skill and capability any professional can survive and thrive in this loud, relentless communication environment. More technology isn’t the answer. Training is! Listen in to find out more.

  4. 01/15/2025

    EP 27: Does Apple Intelligence think you’re stupid? You’re not.

    Tracey and Faye take on Apple! Listen in and learn why Tracey thinks Apple’s recent commercial promoting its AI tool for writing at work is terrible. Not just terrible, but terrible, terrible, terrible. If AI is intended to improve workplace communication and success, why is Apple highlighting why it’s bad?

  5. 01/12/2025

    EP 26: How to ask (and answer) clarifying questions at work

    In this episode, Tracey and Faye dive deep into the art of asking questions. Discover how asking the right questions can lead to clearer communication, greater understanding, and enhanced collaboration.  Whether you're asking or answering, knowing how to navigate these interactions allows you to deliver better results more quickly.  Highlights: How to ask specific, clarifying questions that yield actionable answers. The importance of creating safe environments for open dialogue. Asking questions is a good thing to do! How you can overcome fear and anxiety in communication. Real-life stories and insights on how questions shape workplace dynamics. Join us in unpacking the power of questions and learn how you can apply these skills in your professional and personal life. Like what you see and want to dive deeper into this or other topics with us? We’d love to help.  Talk to us about how we can elevate your team’s productivity, confidence and engagement through better communication. Too many workplace problems stem from poor communication. We can help you assess your situation, spot gaps, and create an action plan to keep you and your team moving forward with more success and less stress. #internalcommunications #internalcomms #morebetterwtf  #communicationworkshops #communicationtraining #businesscommunication #businesswriting #MoreBetter #CommunicationSkills #Communication #Podcast #questions #askingquestions

  6. 12/31/2024

    EP 25: Shaping your story via order of information

    Do I start with the problem? Or should I start with the solution? Where’s the best place to put my supporting data?  In this episode, Tracey & Faye take a closer look at how the order you share information in your business communication IS your story. Join us as we discuss how the sequence in which you present information shapes your narrative and has a huge influence on what your audience will remember. We cover: The impact of the Serial Position Effect on how information is remembered. How to create a compelling narrative using a problem-solution framework. Common mistakes to avoid when organizing your content. The importance of transitions for maintaining audience engagement. Whether you're crafting a presentation or writing an email, this episode provides valuable insights to enhance your business writing. Tune in now to strengthen your storytelling abilities in business communication. Like what you see and want to dive deeper into this or other topics with us? We’d love to help.  Talk to us about how we can elevate your team’s productivity, confidence and engagement through better communication. Too many workplace problems stem from poor communication. We can help you assess your situation, spot gaps, and create an action plan to keep you and your team moving forward with more success and less stress. #internalcommunications #internalcomms #morebetterwtf  #communicationworkshops #communicationtraining #businesscommunication #businesswriting #MoreBetter #CommunicationSkills #Communication #Podcast #storytelling #choices #AI #differentiation #decisionsmatter

  7. 12/02/2024

    EP 24: Can AI help you communicate better? It's up to you.

    Your choices are the difference between success and indifference.  AI chatbots are changing the way people work, and it’s great. Except when it isn’t. In this episode Faye and Tracey discuss the critical role of choices in business communication, particularly in the context of using AI tools.  They emphasize that while AI can help in drafting and reviewing, the human element—understanding the audience, objectives, and maintaining a personal voice—is irreplaceable. The conversation explores the importance of differentiation in communication and the necessity of making informed choices to ensure your communications have a unique voice for your audience….not a generic AI voice that sounds like everyone else’s business communication. AI can get you started, but it can’t finish the job.  Like what you see and want to dive deeper into this or other topics with us? We’d love to help.  Talk to us about how we can elevate your team’s productivity, confidence and engagement through better communication. Too many workplace problems stem from poor communication. We can help you assess your situation, spot gaps, and create an action plan to keep you and your team moving forward with more success and less stress. #internalcommunications #internalcomms #morebetterwtf  #communicationworkshops #communicationtraining #businesscommunication #businesswriting #MoreBetter #CommunicationSkills #Communication #Podcast #storytelling #choices #AI #differentiation #decisionsmatter

  8. 11/12/2024

    EP 23: How to Use Storytelling in Business Communications

    Does trying to incorporate storytelling in your business communication leave you puzzled? Confused? Stressed?  In this episode we tackle the challenge many face: How to incorporate storytelling in your business communication when you're not a writer. In this episode, we share: Simple strategies to make storytelling accessible to everyone, regardless of writing background. How to use metaphors, personal stories, and the order of information effectively. The role of data in storytelling and how to interpret it for impactful communication. We're here to help demystify the storytelling process so you can engage your audience without feeling overwhelmed. Don’t forget to subscribe, share, and leave us a review as we support you in becoming a better communicator. Join the conversation!" 00:00 - Hello! 00:25 - Our perspective on storytelling in business 03:06 - Introducing 4 ways to incorporate storytelling 03:15 - Metaphors 08:09 - Personal Stories 13:53 - Order of Information 17:26 - Using Data 22:09 - Recap For YouTube:LISTEN TO/WATCH our latest episode here or Spotify, Apple, or anywhere you get your favourite podcasts. Be sure to like and subscribe to get notified of upcoming episodes! Like what you see and want to dive deeper into this or other topics with us? We’d love to help.

See All (30)

About

You can gain confidence and reduce work stress by becoming a better communicator. Really! With better communication practices you bring clarity, increase engagement, and can manage the challenges of change. All of this reduces stress and will increase your confidence at work! You don't need to be a great writer. It's about approach, structure and thinking about what the other person needs in order for your objectives to be met. Join Tracey and Faye and take your business communicatins to a whole new level. #communication #communicationskills #writing #corporatecommunication #morebetterwtf

Information