The Marketing Attractions Podcast

attend.media

Conversations on how zoos, aquariums, museums, gardens, and other nonprofit attractions are increasing attendance and sharing their mission through marketing. Presented by attend media. 

  1. Jun 2

    5 Ways to Evaluate Influencers for Your Cultural Attraction

    Most cultural attractions have no shortage of influencers asking for free tickets. The challenge isn't finding creators. It's finding the right creators. In this episode, Jenny shares a framework for evaluating influencers through the lens of casting a commercial. Rather than focusing on follower counts, she explains how attractions can identify creators who align with specific audiences, tell compelling stories, and create content that performs both organically and as paid advertising.  We talk about:  Why audience alignment matters more than follower size  How to find creators who can help you reach new visitor segments  The importance of local audiences when promoting memberships, events, and repeat visitation  What to look for in a creator's content, including storytelling, voiceovers, and search-friendly videos  Why views, shares, and saves often matter more than comments  How responsiveness and professionalism can predict a successful influencer partnership If you're treating influencer marketing as part of your paid advertising strategy, this episode offers a practical checklist for finding creators who can deliver both great content and measurable results. This podcast is produced by Attend Media. Attend helps nonprofit attractions drive visitation through paid media. Download our free guide to media planning for nonprofit attractions at our site - attend.media Interested in being a guest on the show? Visit the podcast's website - MarketingAttractionsPodcast.com

    28 min
  2. Feb 2

    Selling More Memberships with Smarter Email Segmentation and Salesforce

    Email is the most important channel cultural attractions use to communicate with members and potential members. It drives renewals, upgrades, event awareness, and ongoing engagement. This conversation explores what it looks like to level up email. What would a smarter email plan look like? How would it impact member retention, renewals, and long-term revenue? We’re joined by TJ Christensen, founding partner at Blue Gator, to talk about how connecting ticketing, membership, fundraising, and marketing data inside Salesforce makes more intentional, automated email possible. We cover: Why disconnected systems lead to outdated email lists and wasted ad spendHow Salesforce enables real-time audience segmentation across email and paid mediaA practical breakdown of RFM (recency, frequency, monetary value) for gardens, zoos, aquariums, and museumsHow smarter email journeys can unlock six figures in incremental membership revenueWays email, CRM data, and paid advertising can work together without constant manual list pullsWhy improving retention by just a few percentage points can dramatically reduce annual “go-get” pressureThis episode is especially relevant for marketing leaders who own membership growth but feel limited by their current email tools, CRM setup, or internal data silos. This podcast is produced by Attend Media. Attend helps nonprofit attractions drive visitation through paid media. Download our free guide to media planning for nonprofit attractions at our site - attend.media Interested in being a guest on the show? Visit the podcast's website - MarketingAttractionsPodcast.com

    34 min
  3. 12/03/2025

    Why Hire an Outside PR Firm for Your Cultural Attraction?

    Public relations and paid media may sit on different sides of the marketing umbrella, but they both shape how visitors, donors, and stakeholders perceive your institution. In this episode, we bring in Sharon Dewar, Senior Vice President of Wild Care and Conservation at Public Communications Inc. (PCI), to break down how PR actually works inside zoos, aquariums, gardens, and museums - and when it makes sense to bring in outside help. We talk about: How PR influences long-term reputation, donor confidence, and public trustWhy earned media matters more than ever in an AI-driven search worldWhat internal teams should evaluate before hiring an external PR partnerHow to measure PR impact when success isn’t tied to ticket salesClassic newsroom “news values” and how to identify stories that landHow in-house PR teams can proactively uncover stories - not wait for submissionsWhy owned and earned media must balance social to protect institutional reputationIf your team has ever wondered what outside PR support can bring to your cultural attraction, this episode offers a clear, grounded look at how strategic communications can strengthen both mission and marketing. This podcast is produced by Attend Media. Attend helps nonprofit attractions drive visitation through paid media. Download our free guide to media planning for nonprofit attractions at our site - attend.media Interested in being a guest on the show? Visit the podcast's website - MarketingAttractionsPodcast.com

    37 min
  4. 09/24/2025

    Non-Traditional Revenue Streams for Cultural Attractions

    When your attraction has already maxed out on attendance, where does new revenue come from? In this episode, we sit down with John Abrahamson – formerly of the Monterey Bay Aquarium and the upcoming Nat Geo Museum – to talk about creative ways cultural attractions can grow earned revenue while staying true to their mission. John shares how he helped Monterey Bay Aquarium expand beyond its walls through immersive VR experiences, sustainable food and beverage programs (including saying goodbye to Big Soda), mission-driven retail partnerships, and national licensing opportunities. We talk about… Immersive storytelling through VR – How Monterey Bay Aquarium used Apple’s spatial video to bring underwater experiences into homes and attract new audiences. Mission-aligned food and beverage – Why eliminating single-use plastics and cutting ties with Coke and Pepsi didn’t hurt sales—it grew them. Chocolate with a purpose – The story behind the “Deep, Dark, and Salty” chocolate bar collaboration that became a model for other aquariums and zoos. Licensing with impact – Turning the aquarium’s logo and mission into national retail partnerships that extend reach and raise revenue. Creative diversification – John’s advice on forming cross-departmental teams to brainstorm new income streams that expand mission impact, not just budgets. Listen to learn how forward-thinking leaders are reimagining what “earned revenue” can mean for gardens, zoos, aquariums, and museums – without losing sight of their mission. John shares more thinking on his Substack. Learn more about Blue Ocean Strategy. This podcast is produced by Attend Media. Attend helps nonprofit attractions drive visitation through paid media. Download our free guide to media planning for nonprofit attractions at our site - attend.media Interested in being a guest on the show? Visit the podcast's website - MarketingAttractionsPodcast.com

    38 min

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Conversations on how zoos, aquariums, museums, gardens, and other nonprofit attractions are increasing attendance and sharing their mission through marketing. Presented by attend media.