In this episode of Unfinished Business, host David Sliman sits down with entrepreneur and sales performance expert Todd Katcher, founder of Digital Dealership System and Zoning. After building businesses across hospitality, digital signage, technology, and automotive, Todd shares the lessons he's learned from decades of entrepreneurship, including the realities of building a company with no safety net, the power of accountability, and why competition remains one of the most powerful drivers of performance. What begins as a conversation about entrepreneurship quickly evolves into a masterclass on sales psychology, workplace culture, leadership, and creating environments where people consistently perform at their highest level. Todd explains how real-time leaderboards, transparency, and accountability can transform not only revenue, but the entire culture of an organization. From paying for gas with coins while chasing sales opportunities to leading a company serving more than a thousand automotive clients, Todd offers an honest look at the challenges, sacrifices, and mindset required to build something lasting. Episode Highlights: -The Entrepreneur's Reality: Todd shares the often-overlooked side of entrepreneurship, including periods when he had to pay for gas with spare change while building his business and why the freedom many entrepreneurs seek often comes with greater responsibility. -Why Competition Drives Performance: Are great salespeople naturally competitive? Todd explains how visibility, accountability, and real-time performance tracking create motivation and improve results across entire teams. -Advertising Doesn't Create Sales: Todd makes the case that while marketing drives traffic, culture, accountability, and execution are what ultimately increase revenue. -Leaderboards vs. Reports: Learn why historical reports are for managers, but live scoreboards are for performers, and how immediate feedback changes behavior in real time. -Building What Customers Actually Want: Todd reveals the philosophy that has guided his companies for years: find out what people need, build it, and continually adapt as the market changes. Guest Contact Information: Guest: Todd Katcher; Founder, Digital Dealership System & Zoning LinkedIn / Socials: Connect with Todd Katcher on LinkedIn to learn more about his work, entrepreneurship journey, and sales performance strategies. "You're comparing your start of your business to someone's chapter down the road." — Todd Katcher