Patient Advocacy Voices

Sanofi US Patient Advocacy

Patient advocacy is a critical area in healthcare that is transforming the lives of patients across the country by helping them overcome barriers to access and care. Join Sanofi US Head of Public Affairs and Patient Advocacy, Eric Racine, and his co-hosts to meet some of the unsung heroes leading patient advocacy organizations. In each episode, we will discuss the challenges each group has faced and share actionable insights to address gaps and help make the U.S. healthcare system work better for patients. Whether you're a seasoned advocate or new to the field, we hope this podcast will open your mind to new ideas and inspire action. Subscribe now and become part of a community dedicated to making a difference for patients. This podcast is provided as a resource only and does not constitute an endorsement by Sanofi of any particular organization or its programming. Additional resources on this topic may be available and should be investigated.

  1. 12/11/2025

    A Year of Transformation: What Patient Advocates Taught Us About Evolving to Deliver More for Patients

    2025 was a year of transformative change and opportunity across the patient advocacy community, Sanofi, and for patients.  In this special year-end episode, host Eric Racine, joined by Adam Gluck, Head of U.S. & Global Specialty Care Corporate Affairs, and all Sanofi Season 2 co-hosts, revisit the most powerful conversations and lessons from the 2025 season while exploring the year’s defining theme, transformation. We are living through an unprecedented moment where sweeping shifts in healthcare policy, groundbreaking AI capabilities, and breakthrough scientific advances are unfolding at the same time, creating both extraordinary opportunity and profound responsibility to ensure these developments truly improve patients’ lives.  Eric and the team surface insights on how patient advocacy organizations and Sanofi are rising up to meet this incredible moment. Together they recall key lessons from advocacy leaders across immunology, lung health, vaccines, mental health, rare diseases, maternal health, and more. Learn how collaboration, co-creation, and patient integration can help organizations transform capabilities and deliver more impact for patients. In this episode, you’ll gain insights to: Uncover transformation opportunities during this time of rapid shifts in healthcare, policy, technology, and scienceAdapt new tools and engagement models to better meet the needs of patient communitiesScale community-centered programs creatively, from helplines to peer networks and proactive outreachStrengthen collaborations across advocacy groups, policymakers, and industry to drive meaningful changeAccelerate the “last mile” between scientific breakthroughs and real-world patient accessEmbrace continuous learning and mindset shifts that are essential for organizational transformation that delivers resultsAs we close out the year, we’re grateful to every patient advocacy leader whose insights helped us renew our commitments and elevate our performance for patients moving forward into 2026. Looking ahead, the pace of change will only accelerate, but so will our collective ability to anticipate and respond, guided by the advocates who inspire and inform this work. We’re excited to build on this momentum next season with new conversations, fresh discoveries, and more lessons that move us closer to a healthcare system that truly works for every patient.

    52 min
  2. 11/24/2025

    The Sanofi Patient Community Promise: Moving Beyond Patient Centricity Talk to Real Actions for Patients, Feat. the Crohn’s & Colitis Foundation

    What does it take to move from patient-centric talk to patient-driven action? In this episode, we go inside Sanofi’s Patient Community Promise, a commitment to truly integrate patients throughout every part of its global organization.  Host Eric Racine is joined by Sanofi co-hosts from around the world: Kersten Sharrock, Amy Akers-Teets, Catherine Coulouvrat, and Nick Taylor. They share how the Patient Community Promise was co-created with more than 80 patient advocacy leaders, how Sanofi is both measuring and publicly reporting the ways this promise is reshaping its culture, decision-making, and actions for patients. They are also joined by special guest Michael Osso, President & CEO of the Crohn’s & Colitis Foundation, who returns to the podcast to provide an external perspective on what true patient partnership looks like, and why it’s urgently needed as the healthcare landscape evolves. You’ll hear examples of integrating patients throughout every stage of the scientific innovation lifecycle, from R&D to patient access to people-centered healthcare systems. Across the conversation, the group reflects on the cultural transformation required to meaningfully share the table with patients, the power of real-world data, and how patient-informed insights can accelerate medical innovation for all patient communities.  This episode is packed with insights on how to: Co-create commitments with patient leaders that are actionable and transparentIntegrate patient engagement throughout your organization to drive ideas and decisions Accelerate patient-driven innovation through real-world data, lived experience, and continuous listeningStrengthen partnerships with patient leaders and organizations to close gaps in research, access, and careSimplify processes and make partnerships easier and more impactfulSustain culture change by aligning behaviors, metrics, and accountability to what matters to patientsThis episode offers a rare, behind-the-scenes look at how bold commitments become lived behaviors, and why partnering differently with patients is essential for the future of healthcare.

    53 min
  3. 08/21/2025

    From Unmet to Unforgettable: Inside CHES’s Approach to Patient Programs that Stick

    Successful patient advocacy groups often start with a simple but powerful question: What do our patients need that no one else is delivering? The CHES Foundation took this approach head on, turning gaps in care, education, and belonging into innovative, measurable programs for the rare bleeding disorders community. In this episode, host Eric Racine and co-host Jane Smith sit down with Janet Brewer, Co-Founder & Executive Director of the CHES Foundation, to explore how CHES builds solutions that address true unmet needs of patients and caregivers. Janet shares how her personal journey shaped an approach to meet people where they are, listen deeply, and create programs they’ll never forget. From launching a unique camp for inhibitor patients and families, to making learning fun through disco bingo trivia at conferences, CHES reimagines how advocacy organizations can educate and empower communities. In this episode you’ll find practical insights on how to:  Listen to what patients and families really need and turn it into creative, data-driven programs Design experiential education that is memorable and measurableDeliver impact for populations that lack solutions – learning from CHES solutions for children with inhibiters, women and girls with bleeding disorders, and people with ultra rare bleeding disordersContinually improve by acting on program data and community feedback This episode is a powerful look at what happens when education and support is designed not just for patients but with them, offering relevant takeaways for leaders working in any therapeutic area.

    26 min
5
out of 5
11 Ratings

About

Patient advocacy is a critical area in healthcare that is transforming the lives of patients across the country by helping them overcome barriers to access and care. Join Sanofi US Head of Public Affairs and Patient Advocacy, Eric Racine, and his co-hosts to meet some of the unsung heroes leading patient advocacy organizations. In each episode, we will discuss the challenges each group has faced and share actionable insights to address gaps and help make the U.S. healthcare system work better for patients. Whether you're a seasoned advocate or new to the field, we hope this podcast will open your mind to new ideas and inspire action. Subscribe now and become part of a community dedicated to making a difference for patients. This podcast is provided as a resource only and does not constitute an endorsement by Sanofi of any particular organization or its programming. Additional resources on this topic may be available and should be investigated.