The Connected Podcast

Alan Demers and Stephen Applebaum

Co-curated by Alan Demers and Stephen Applebaum, The Connected Podcast is a daily scan of all the happenings in the world of Insurance & InsurTech News.

  1. 1d ago

    Trump's 50% auto tariff threat adds to a cost pressure already hitting Canadian premiums

    Welcome to the latest episode of "The Connected Podcast", where we spotlight significant developments within the insurance industry and the ever-evolving InsurTech landscape. In this episode, we explore a variety of topics shaping the future of insurance, from market changes and international expansions to technological advancements and strategic partnerships. We kick off the segment by discussing the potential impact of increased tariffs announced by President Trump on Canadian auto imports, anticipated to take effect in January 2027. These tariffs are poised to escalate repair costs in Canada, leading to heightened insurance premiums and claims expenses. Industry professionals are encouraged to monitor this evolving situation closely. The episode also highlights Tokio Marine's expansive endeavors, fueled by support from Berkshire Hathaway. As the Japanese insurance behemoth considers acquisitions in Australia and Canada, targeting firms such as Suncorp, Insurance Australia Group, and Intact Financial Corporation, the landscape could witness substantial shifts in market dynamics and Tokio Marine's global influence. Delving into the realm of technology, we examine the pivotal role of artificial intelligence. This segment explores the challenges AI introduces in terms of liability and insurance due to its unpredictable nature. The insurance industry must innovate and establish new frameworks to effectively manage AI-related risks and liabilities. Our discussion moves to the introduction of Fuse's new platform, Fuse Terminal. This game-changing tool for commercial insurance consolidates market intelligence and analysis into a unified interface, streamlining operations and enhancing decision-making efficiency. We conclude with a word of caution regarding AI-powered insurance leads. While promising in scope, the successful implementation of these tools depends on their synergy with strong sales skills and prompt customer engagement. As the insurance landscape adapts to these innovations, professionals must refine their strategies to leverage AI-driven opportunities fully. Additionally, we share insights into the launch of Millie by Mavrix Insurance Services, a proprietary AI platform streamlining the brokerage model across Heffernan Group by enhancing workflows for agents and insured clients. Furthermore, CAS Automotive unveils "Damaged Equipment," an on-demand remarketing service for managing damaged or obsolete business equipment, promising new opportunities in asset management. We also touch on the dynamic M&A landscape in insurance brokerage, emphasizing technological readiness as a key factor in acquisitions. According to Felix Morgan, CEO of Trucordia, the divide between tech-savvy brokerages and those needing upgrades is growing, making technology and AI pivotal in valuing agencies. The episode concludes with a strategic partnership between ValueMomentum and Celonis to bolster Property & Casualty claims operations using process intelligence. This alliance seeks to reveal inefficiencies and potential losses in claims processing, empowering insurers to enhance their financial and operational efficiencies. Created by Alan Demers, "The Connected Podcast" acts as an engaging extension of the 'Connected' newsletter, honoring Stephen Applebaum's contributions to the sector. We also introduce Pulse Podcasts, a service transforming written content into professionally produced podcasts, enhancing audience engagement and content delivery. Available on popular platforms such as Apple Podcasts and Spotify, "The Connected Podcast" offers listeners convenient access to the latest updates and insights in insurance and InsurTech. Stay connected with us to remain informed about the industry's cutting-edge developments. Links: Trump's 50% auto tariff threat adds to a cost pressure already hitting Canadian premiums Tokio Marine plots multibillion-dollar deal after Berkshire takes stake - The Business Times Who is liable when AI goes rogue? Fuse introduces AI-powered commercial insurance market intelligence via new Terminal platform - The Truth About AI-Powered Insurance Leads MAVRIX INSURANCE SERVICES INTRODUCES MILLIE: A PROPRIETARY AI-ENABLED PLATFORM BUILT INTO THE BROKERAGE | Morningsta CAS Automotive Launches Damaged Equipment Service Will AI change agency valuations? Buyers are starting to draw a line ValueMomentum Partners with Celonis to Streamline Claims for P&C Insurance Audio Version - 'Connected: The Podcast' --- Sponsored by Pulse Podcasts

  2. 2d ago

    Reno wildfire grows to 15,000 acres as Nevada's new wildfire exclusion law faces its first real test

    In a recent episode of The Connected Podcast, the discussion focused on significant developments within the insurance ecosystem, emphasizing the impact of natural disasters and market trends. The episode kicked off with the alarming situation near Reno, where wildfires have consumed approximately 15,000 acres, prompting evacuations of around 90,000 residents. A state of emergency has been declared, influenced by Nevada's dry climate and invasive grasses. The unpredictable wind patterns further complicate containment efforts, as highlighted by BBC Weather's Matt Taylor. On the financial front, there's been a noteworthy trend in the insurance market with a 2% average decline in commercial property/casualty premiums across all account sizes in Q2 of 2026, as reported by the Council of Insurance Agents & Brokers. Large accounts saw the most significant drop at 3.7%, marking the first uniform decrease across the board in 34 quarters, possibly signaling a shift in the market landscape. In automotive insurance, used-vehicle prices have stabilized to levels similar to the previous year. The Manheim Used Vehicle Value Index reported a 1.2% decline in early August, which insurers are using to assess actual cash values. Despite this decline, Jonathan Gregory from Cox Automotive describes it as remaining within historical norms, indicative of market stabilization rather than a downturn. Lastly, the podcast touched upon advancements in catastrophe modeling. While strides have been made in determining the location and impact of disasters, predicting their timing remains a challenge, particularly with unpredictable events like wildfires. Elizabeth Foughty from Orbital Sentry highlighted the necessity of integrating real-time data to improve response and mitigation efforts, potentially altering outcomes in catastrophic events. In this episode of The Connected Podcast, the hosts explore significant developments within the insurance ecosystem, particularly how climate volatility is altering the industry's landscape. Traditionally rare events such as wildfires, floods, and intense storms are now frequent, compelling property and casualty insurers to evolve rapidly. Accurately pricing these risks and responding to large-scale events has become essential, shifting conversations toward building resilience in the face of routine disruptions. Alongside climate discussions, road safety risks during holiday periods, specifically Labor Day, are analyzed. Data reveals a 36% increase in speeding-related fatal crashes compared to regular Mondays, with insights pointing to heightened distracted driving. These findings underscore the critical need for enhanced road safety measures and innovative risk management strategies during peak travel times. On the regulatory front, the National Association of Insurance Commissioners is working towards an AI model law to maintain robust state-led regulation. Colorado Insurance Commissioner Michael Conway highlights this as crucial for retaining the strengths of the current state-based system, ensuring uniformity and consistency across states. In the realm of technology, insurers are innovating with AI for cost management. Travelers Insurance, for instance, has developed TravelersLLM, a proprietary language model designed for efficient, precise responses to insurance-related questions. This strategic use of AI enables enhanced capabilities and cost savings, blending proprietary development with leading advancements to maintain competitive efficacy. In this episode of The Connected Podcast, the focus is on two major developments in the insurance ecosystem. First, Nearmap introduces "itel Total Price," a groundbreaking tool that promises to transform property insurance claims. This solution addresses prevalent challenges — such as rising material costs and inconsistent estimates — by embedding guaranteed pricing directly into the claims process. As emphasized by Paul Disney, Nearmap's Senior VP of Product, itel Total Price provides insurers with a trusted pricing source, reducing disputes and enhancing claim outcomes within the Verisk Xactimate platform. The podcast also explores a pressing issue concerning tech-enabled litigation instigation, highlighted by Joseph L. Petrelli, President of Demotech. This new wave of litigation tactics, leveraging technology and third-party funding, has contributed to the downfall of certain carriers. Petrelli stresses the importance of a detailed presentation of loss costs to counter these disruptive practices, advocating for increased transparency and accountability. Additionally, listeners are introduced to the 'Connected' Podcast, which offers daily insights into insurance and InsurTech news, hosted by Alan Demers. The episode concludes with a nod to Pulse Podcasts, a service that transforms written content into engaging audio formats, providing a cost-effective way to expand audience reach in today's digital landscape. Links: Reno wildfire grows to 15,000 acres as Nevada's new wildfire exclusion law faces its first real test Commercial Property Rate Cuts Deepen As Soft Market Spreads Across Nearly All Account Sizes Wholesale Used-Vehicle Values Go Flat Year Over Year in Mid-August, Manheim Index Shows - Catastrophe Models Lack Key Data | Insurance Thought Leadership Climate volatility is rewriting the insurance claims operating model Road Risk Alert: Distraction rises 8.5% and speeding jumps 34% on Labor Day - Cambridge Mobile Telematics NAIC summer 2026: Colorado commissioner urges action toward an AI model law Travelers builds its own LLM, cutting AI costs | CIO Dive Nearmap Launches itel Total Price, Bringing Guaranteed Whole-Home Pricing to Property Claims Demotech, Inc.: Tech-enabled Litigation Instigation Necessitates Granularity of Loss Costs Audio Version - 'Connected: The Podcast' --- Sponsored by Pulse Podcasts

  3. 3d ago

    Nuclear Verdicts Against Companies Hit Record High in 2025, Topping $25.6 Billion

    The Connected Podcast The Connected Podcast: Navigating the Latest in Insurance News & Events In the most recent episode of The Connected Podcast, we dive deep into the latest trends and events shaping the insurance ecosystem. This episode dissects various transformative shifts within the industry, enlightening listeners about the complexities and opportunities on the horizon. One of the significant highlights is the rising trend of "nuclear verdicts". According to a report by Marathon Strategies, there has been a stark increase in jury verdicts of $10 million or more since 2020. This trend is driven by factors such as a growing public mistrust of corporations and changing jury demographics. Impressively, in 2025 alone, over 190 verdicts totaled $25.6 billion, impacting 68 industries. The podcast also covers a landmark U.S. Supreme Court ruling affecting freight brokers, making them liable for collisions involving contracted carriers. This decision has led to a seismic shift in legal and financial landscapes, exemplified by a Texas jury's $604 million verdict against a brokerage firm. The repercussions include downsizing carrier networks and escalating insurance premiums. In the realm of casualty insurance, the episode notes that the sector lags behind property catastrophe insurance in analytical maturity, despite its considerable $300 billion annual premium size. There are challenges ahead, but also opportunities for insurers to hone data and modeling capabilities. A noteworthy segment explores Hawaii's innovative parametric coral reef insurance policy, which recently issued its first payout post-Hurricane Lala. Initiated by The Nature Conservancy and Munich Re, this policy promises speedy financial aid for reef restoration, potentially setting a groundbreaking precedent in conservation-focused insurance solutions. This episode delves into the transformative shifts within the claims process in the insurance industry. As policyholders clamor for swifter responses, the industry grapples with antiquated practices and fragmented systems. To combat this, seamless integration of property intelligence is suggested to boost real-time data access, thus enhancing operational efficiency and customer satisfaction. In this enlightening discussion, Wisconsin's Insurance Commissioner, Nathan Houdek, offers insights on the misconceptions surrounding regulation as an obstacle to technological advancement. He advocates for closer collaborations between the public and private sectors, integrating data and AI technologies to improve risk management. Andrew Jernigan from Pliant underscores the necessity of integrating AI within claims processing, warning that failure to adapt could lead to declining service levels and customer satisfaction. The dialogue encourages the industry to embrace technological shifts to sustain growth and transformation. The podcast discusses potential economic hurdles, including rising reconstruction costs as reported by Verisk. From July 2025 to July 2026, a 4% increase has been observed, with Kansas experiencing significant surges in contrast to Utah's milder increments. Such variations impose nuanced economic pressures due to skilled labor shortages amid rising specialized service demands. Mitchell's latest "Plugged-In: EV Collision Insights" report reveals an unprecedented narrowing of cost disparities between repairing battery electric vehicles (BEVs) and internal combustion engine (ICE) vehicles in the U.S. and Canada. However, market disruptions and geopolitical factors could complicate BEV repair costs due to dependencies on OEM parts. Moreover, Klear.ai has enhanced its team with the addition of Jonathan Gerdes, a property and casualty claims expert, aiming to fortify its platform and extend market influence. We also spotlight ITC Vegas 2026, the preeminent global event for insurance innovation, scheduled for late September. Under the theme "Predict, Prepare, Progress", the event will address climate change, technology, and regulatory evolutions. ‘Connected’ proudly sponsors the event, extending exclusive discounts for attendees. Aspiring participants are encouraged to reach out to Alan Demers for registration details and seize this opportunity to immerse in cutting-edge insurance innovations. Links: Nuclear Verdicts Against Companies Hit Record High in 2025, Topping $25.6 Billion A Landmark Supreme Court Ruling Is Upending How America Moves Its Goods Casualty insurance is moving towards property-level analytical maturity: Moody's Lala triggers Hawaii's first-ever reef insurance payout Connected Property Intelligence And The Future Of Insurance Claims Predict & Prevent® Podcast Episode 31: How Big Data and AI Are Reshaping Insurance Oversight Why the insurance claims payout process could deter AI adoption Insurers' Real Barrier to Operational Efficiency Verisk: Labor Costs Drive 4% Total Reconstruction Cost Increase Claims Severity Gap Between Repairable BEVs and ICE Vehicles Hits Record Low Klear.ai Welcomes Veteran P&C Claims Executive Jonathan Gerdes to the Klear.ai Team ITC Vegas | Horizon of Possibilities

  4. Aug 20

    Copart Reportedly In Talks To Acquire CCC Intelligent Solutions

    Welcome to the latest episode of The Connected Podcast, where we delve into the significant developments shaping the insurance ecosystem. Our discussions spotlight captivating events within the industry, setting the stage for what lies ahead in this ever-evolving landscape. In particular, we explore the intriguing rumor that Copart Inc. might be negotiating to acquire CCC Intelligent Solutions Holdings Inc.. This potential amalgamation could combine Copart's expansive salvage vehicle operations with CCC's cutting-edge tech solutions for the insurance and collision repair sectors. However, Copart isn't the sole player eyeing this deal, as private equity firms like GTCR and Veritas Capital also show interest. With Morgan Stanley advising CCC on their strategic options since July, the acquisition talks are heating up. Shifting to market trends, the U.S. Consumer Price Index surprised analysts with a 0.3% drop in the motor vehicle insurance index for July, marking the sixth decrease in seven months despite looming rate hikes across various states. Meanwhile, automotive parts prices are climbing, presenting an economic paradox worth noting. Financial updates from the industry reveal that Progressive Corporation experienced mixed results in July, as a rise in net premiums contrasted with a 12% drop in net income, primarily attributed to net realized losses on securities. On the other hand, Allstate Corporation faced substantial catastrophe losses due to severe wind and hail incidents, underscoring the urgency of risk mitigation strategies. Amid these challenges, a strengthening El Niño ominously looms on the horizon, expected to impact weather patterns significantly from December to February, posing unpredictable risks for insurers. This episode of the podcast emphasizes the crucial need for the insurance industry to adapt to these evolving market and climate conditions. The segment continues with a spotlight on advanced technologies powering risk management. As extreme weather events become more frequent, insurance companies are leveraging space-based analytics to enhance disaster response. A case in point is a satellite data-driven framework used to map Portugal's 2026 floods, which facilitated efficient property damage verification and expedited payouts. In a substantial financial move, State Farm announced an unprecedented $5 billion dividend payout to auto policyholders, based on 2025 policy premiums. This decision not only reflects the company's robust financial health but also aims to strengthen customer loyalty. The influence of AI on the insurance sector, as discussed by PwC, hints at a looming rise in mergers and acquisitions, as smaller firms struggle to keep pace with technological advancements. This consolidating trend could reshape the industry as companies strive for technological competitiveness. In acquisition news, Munich Re Group purchased At-Bay, marking its entry into the cyber risk management market and expanding its specialty insurance offerings. This highlights the increasing importance of cybersecurity in today's insurance landscape. A transformative partnership between Snapsheet and Claimtouch Analytics promises to revolutionize claims processing through AI integration, enhancing operations for insurers like Openly, Branch, and Kingstone. This collaboration aims to streamline efficiencies and elevate experiences for adjusters and policyholders alike. Lastly, we explore an exciting development with INSHUR launching a new commercial auto insurance program, targeted at rideshare and professional drivers in the U.S. Collaborating with Mobilitas Insurance, Gen Re, and Incline Property & Casualty Group, this initiative seeks to provide tailored insurance solutions, ensuring comprehensive coverage and driver peace of mind. Insights from the Q2 2026 Quarterly Embedded Auto Insurance Report reveal how embedded insurance models can significantly enhance sales pipelines and customer engagement strategies. Tune in to this episode for an in-depth exploration of these pivotal developments shaping the future of the insurance ecosystem. Links: Copart Reportedly In Talks To Acquire CCC Intelligent Solutions Insurance Price Index Falls Nationally as State Rate Filings Climb, Parts Costs Rise Progressive posts 12% decline in net income July 2026 Monthly Release Super El Niño could flip US winter temperatures upside down How Space-Based Analytics Improve Insurance Risk Models and Disaster Response Who is eligible for State Farm’s $5B auto insurance dividend? How the AI arms race could drive insurance M&A deals Munich Re Group to Acquire Cyber Insurtech At-Bay News & Press Releases | ClaimTouch INSHUR expands US commercial auto programme with Mobilitas, Incline and Gen Re support Embedded Auto Insurance Report

  5. Aug 19

    NAIC summer 2026: President flags work on private credit, AI, homeowners

    The Connected Podcast: Navigating the Insurance Ecosystem The Connected Podcast: Navigating the Insurance Ecosystem In the recent episode of The Connected Podcast, the spotlight was on the dynamic changes and challenges within the U.S. insurance ecosystem. The discussion revealed an increased regulatory focus on emerging risks, particularly the application of private credit and AI by insurers. At the NAIC’s summer meeting, Virginia Insurance Commissioner Scott White emphasized the growing role of private equity, prompting regulators to develop new standards for investment risk assessments. The episode also shed light on a significant dissatisfaction gap among home and auto policyholders. A survey conducted by VIU by HUB indicated that one-third of respondents felt their insurance failed them at claims time, with an alarming 14% having claims entirely uncovered. This underscores the urgent need for brokers to actively engage in coverage reviews. Additionally, it was found that a significant portion of policyholders hadn't revisited their insurance coverage since purchase. Innovative partnerships were highlighted, such as Swiss Re’s collaboration with SAS, where the integration of CatNet hazard data with SAS’s analytical tools empowers insurers with advanced predictive insights. This development is set to enhance decision-making in underwriting and pricing through the use of AI-driven tools. Looking ahead, promising data from Florida’s Insurance Commissioner suggested a reduction in property insurance premiums in 51 counties during the first half of 2026, indicating a stabilizing market. Meanwhile, AI's benefits in the insurance sector were noted by Moody's, particularly in retail distribution of property and casualty insurance, pointing to ongoing shifts in underwriting and claims management. Finally, Insurify's integration of a ChatGPT plugin marks a significant advancement in the user experience for car insurance shopping. It enables personalized, real-time interaction, enhancing the ease and efficiency of obtaining and understanding coverage options directly within a chat platform. This shift towards more intuitive and customer-centric insurance processes was emphasized as a game-changer. A deep dive into significant happenings within the insurance ecosystem was explored, including Meta Platforms Inc. and BlackRock's billion-dollar data center project in El Paso, Texas. This ambitious 1-gigawatt campus raises eyebrows due to its scale and intriguing insurance setup, with coverage promises of up to $427 million during construction and $450 million when operational, including protections like $645 million for terrorism and $218 million for rent loss due to construction delays. Meanwhile, customer satisfaction in the insurance sector, particularly among small commercial insurers, is on the rise, attributed mainly to enhanced digital interfaces and stable pricing. Significant progress is observed among micro-businesses, facilitated by digital tools that manage policies efficiently and leverage insurer expertise to address specific business needs. Exploring future risks, the interconnected nature of modern business challenges, from cyber threats to supply chain issues, was underscored. A holistic approach is deemed essential, highlighted by Brown & Brown's 2026 Market Trends Report indicating that emerging technologies are transforming industries faster than organizations and insurers can adapt. Innovations in AI, automation, and more are reshaping businesses rapidly. On the legal front, there is a notable surge in securities class action filings, especially AI-related ones, leading to significant financial losses. These AI cases have risen by 30% in the first half of 2026 compared to late 2025. Meanwhile, cryptocurrency-related cases have dwindled to their lowest since 2019, marking a shifting legal landscape in the tech sector. Lastly, Ron Morrison from MSIG USA discusses how AI and data analytics are transforming insurance claims. These technological advances enhance decision-making and efficiency, proving critical in redefining customer outcomes in the insurance space. This segment delves into the challenges and trends in insurance litigation, with the "wild west" nature of unpredictability and lack of standardization being a focal point. To wrap up, the 2026 CLM Litigation Management Study highlights the increasing significance of sectors like auto and trucking, now accounting for 33% of total litigation spending. The rise in median nuclear verdicts and mid-severity claims gaining traction further underscores the evolving landscape. Interestingly, despite the high stakes, 87% of non-workers' comp litigated claims resolve through settlements rather than court verdicts, emphasizing the importance of improving settlement quality over avoiding trials entirely. Links: NAIC summer 2026: President flags work on private credit, AI, homeowners One in three claimants say their coverage fell short, survey finds Swiss Re and SAS Target Secondary Perils in Insurance State data shows decreasing home insurance premiums in 51 Florida counties Retail P&C most vulnerable to AI disruption within insurance sector: Moody’s Insurify Expands ChatGPT Plugin with Real-Time Personalized Quotes and In-Chat Shopping Meta's $14 Billion AI Data Center Faces Insurance Risk 2026 U.S. Small Commercial Insurance Study - JD Power How Emerging Technologies are Changing Insurance and Liability Risk AI-Related Lawsuits Drive Sharp Rise In Securities Class Action Filings - Risk & Insurance : Risk & Insurance MSIG USA’s Morrison: Technology, AI Are Transforming the Insurance Claims Landscape Managing Litigation Risk in Nuclear Verdict Era Audio Version - 'Connected: The Podcast' --- Sponsored by Pulse Podcasts

  6. Aug 18

    July CPI: Good News For The Fed, Mixed News For P&C Insurers

    The Connected Podcast: News and Events in the Insurance Ecosystem The Connected Podcast: News and Events in the Insurance Ecosystem In this episode of The Connected Podcast, we explore key developments in the insurance industry influenced by recent economic trends and market shifts. The discussion begins with the U.S. Consumer Price Index report, which highlights a 3.4% easing in headline CPI as of July. However, the insurance sector faces unique challenges, such as a 4.5% decrease in motor vehicle insurance prices versus a 6.6% rise in maintenance and repair costs, indicating a disparity affecting pricing and claims. In home insurance, slower shelter inflation doesn't ease claims pressures, impacted more by construction costs and catastrophic risks. Companies like Progressive and Allstate are better equipped to handle these challenges than weaker competitors. The focus then shifts to auto insurance, where despite last year's 6% premium drop in 2025, rates are rising again, with 27 states seeing increases in early 2026. The average cost for full-coverage insurance is expected to reach $2,242 by year-end, reversing previous downward trends. Additionally, Best's Review's August issue offers comprehensive rankings on various insurance sectors, providing competitive insights into areas like pet and cyber insurance. The podcast also examines auto insurance shopping dynamics, as data from LexisNexis reveals a slowdown in shopping and policy growth in Q2 2026, albeit still near record levels. Notable is the rise of the exclusive agent channel and the consistent shopping growth among consumers aged 66+, marking 14 quarters of increase. This group's behavior may indicate broader market trends, particularly for those with MLS home listings, serving as a predictive signal for potential mobility or market shifts. In a recent segment of The Connected Podcast, the discussion centered on significant developments within the insurance ecosystem. A notable event was the 5.8 magnitude earthquake in Ica, Peru, in May 2026, which highlighted the effectiveness of the ShakeNet Parametric insurance policy. This innovative coverage, coordinated by Liberty Mutual Reinsurance with Safehub’s Shake Network, allowed a commercial client to receive a claims payout just 21 days post-disaster. In contrast to traditional indemnity insurance, this parametric approach guarantees swift cash flow after seismic incidents, offering a vital liquidity solution in earthquake-prone Latin American regions. The podcast also covered a shift in the trucking industry as companies combat the challenge of "nuclear verdicts" — jury awards exceeding $10 million. In response, fleets are integrating cameras and sensors to capture crucial data during incidents, enhancing transparency and reducing dependence on personal testimonies in legal scenarios. In the realm of artificial intelligence, insurers are adapting to emerging risks by implementing AI-specific exclusions in commercial liability policies. This proactive stance aims to manage the uncertainties AI introduces across various sectors. Finally, the AM Best 2027 Student Challenge was highlighted as an exciting opportunity for aspiring insurance professionals. This initiative encourages students to innovate in areas like data center insurance and risk transfer solutions, providing valuable industry exposure and networking opportunities that can significantly impact their future careers. In this segment of The Connected Podcast, the focus is on three significant developments within the insurance sector. First, insights from the National Association of Insurance Commissioners' 2026 Summer meeting underscore the critical role of innovation in the industry, particularly in life and property-casualty insurance. Key discussions involved scrutiny on complex investments, risk management, and climate change, with efforts like the Pre-Disaster Mitigation and Risk Modeling Working Group developing proactive disaster mitigation strategies. The second topic addresses generational challenges, spotlighting Gen Z drivers. Notably, a TransUnion report reveals that almost one-third of Gen Z drivers have recently driven uninsured vehicles, presenting insurers with the challenge of maintaining coverage among young drivers who may view non-renewal as a strategic choice due to affordability concerns. Finally, the segment explores the emerging risks associated with modern technology, particularly the rise in shadow AI usage, which IBM links to 43 percent of security incidents last year. This unapproved usage of AI tools by staff emphasizes a critical gap in corporate governance. In light of the EU AI Act's Article 50, companies must enhance transparency and oversight to mitigate these risks. Together, these developments highlight the dynamic interplay of innovation, generational trends, and technology in reshaping the insurance landscape, presenting both challenges and opportunities for the industry. Links: July CPI: Good News For The Fed, Mixed News For P&C Insurers The Great Insurance Sale Is Over, and 32 States Are About to Pay the Tab August Issue of Best’s Review Ranks Top U.S. Insurers Across Multiple Lines of Business LexisNexis U.S. Insurance Demand Meter: Auto Insurance Shopping Volumes Maintain Historic Levels as Q2 2026 Shopping Growth Remains Elevated in 'Warm' Territory Liberty Mutual Re and Safehub complete first sensor-triggered earthquake parametric payout Cameras and Telematics, a Drivers’ Best Defense Insurer Interest in AI Coverage Exclusions Growing as Risk Becomes Omnipresent AM Best Is Looking for the Next Generation of Insurance Professionals Demotech, Inc. Reflects on Recent NAIC 2026 Summer Meeting in Columbus, OH Nearly One-Third of Gen Z Drivers Reported Owning or Driving An Uninsured Vehicle in the Past Six Months Shadow AI Risk Now Drives Insurance And Disclosure Audio Version - 'Connected: The Podcast' --- Sponsored by Pulse Podcasts

  7. Aug 17

    US severe convective storm (SCS) industry losses exceed $35bn - rain and flooding persists

    In a recent episode of The Connected Podcast, the discussion centers on the dynamic shifts and emerging challenges within the insurance sector. Notably, a substantial increase in losses from severe convective storms in the US has been reported by Gallagher Re, a major reinsurance broker, with estimated losses soaring to over $35 billion. This surge is attributed to a series of severe storms that struck regions across the Plains, Midwest, and Mid-Atlantic in early August, featuring a high-impact derecho event in Chicago. Gallagher Re suggests the true economic toll is even higher, accounting for unreported and underinsured losses. Simultaneously, the National Insurance Crime Bureau (NICB) is alerting consumers about the rise in flood-damaged vehicles being resold post-disaster. These vehicles, while appearing untouched, can harbor significant damage and safety risks. NICB estimates about 530,000 such vehicles could be on US roads, urging buyers to verify vehicle histories meticulously. In the homeowners insurance domain, new data from S&P Global Market Intelligence illustrates a market nearing rate adequacy, with average rate changes decreasing significantly. This trend indicates a strategic realignment by insurers who are now tailoring rates according to specific local needs after a comprehensive national rate update. On the legislative front, the California Assembly is considering three significant bills designed to enhance protections for homeowners, particularly post-catastrophe. SB 1301, SB 878, and SB 877 aim to improve transparency, ensure prompt claims processing, and facilitate consumer challenges against underpaid claims. Together, these developments highlight the insurance industry's ongoing efforts to adapt to environmental changes and legislative demands, reinforcing consumer protections amidst increasing natural disaster risks. In the latest episode of The Connected Podcast, the focus is on the evolving role of artificial intelligence in the reinsurance sector. Based on a recent AM Best report, AI is increasingly viewed as a transformative force with the potential to revolutionize underwriting, claims, and operations, provided it’s bolstered by strong governance and risk controls. Although still in the early stages of integration, initial AI investments aimed at enhancing efficiency in document processing and claims management are proving fruitful. This success is encouraging further expansion into underwriting support and risk analytics. Concurrently, insurance regulators are honing their AI oversight capabilities. The National Association of Insurance Commissioners is refining its AI Risk Evaluation Supplement, a key tool for scrutinizing insurers’ AI practices, underscoring the shift toward transparency and accountability in AI usage. As the sector navigates AI integration, a cautionary note is sounded about the complexities of legacy systems. These older systems, combined with new AI solutions, risk creating entrenched infrastructures that could hinder future innovation. A recent EXL study highlights a disconnect between the perceived advancement and actual integration of AI within organizations. It points out that 96% of insurers now view scaling AI as a priority—up from 86% expected by 2025. Significant strides are being made with agentic AI, which enhances risk management, actuarial tasks, underwriting, and customer experiences, driving substantial progress within the industry. In this segment of The Connected Podcast, listeners are introduced to key innovations and shifting dynamics in the insurance industry. Highlighted is nsur.ai's new AI Underwriting Assistant, which enhances the workflow for property and casualty underwriters by supporting their tasks without replacing existing systems. This AI tool streamlines the tedious process of evaluating risks, providing much-needed efficiency in the sector. The conversation then shifts to changing consumer expectations, particularly the demand for more dynamic relationships with insurers. A survey by VIU by HUB reveals that 88% of policyholders value proactive adjustments to their policies to better align with their lifestyles, although a significant communication gap currently exists between them and their providers, signaling a need for more engaged interactions. Lastly, the podcast examines non-weather-related water risks in home insurance. With ZestyAI’s Z-WATER™ model being widely adopted across the United States, insurers can now better assess and mitigate the financial impact of issues like burst pipes and hidden leaks, which are becoming an increasingly costly concern. Overall, this segment underscores the industry’s need to push beyond mere adaptation, advocating for proactive engagement with technological advances, evolving consumer demands, and new risk challenges to drive the insurance sector forward. Links: US severe convective storm (SCS) industry losses exceed $35bn in 2026 so far: Gallagher Re NICB Warns Consumers to Watch for Flood-Damaged Vehicles During Peak Flood Season Homeowners Insurance Market Reaches ‘Fragmented Phase,’ Says S&P GMI Three Bills to Reform Insurance Claims Abuses and Help Homeowners Keep Their Insurance Pass Final Committee, Head to CA Assembly Floor, Says Consumer Watchdog AI adoption in reinsurance likely to remain gradual despite growing enthusiasm: AM Best PYMNTS | Insurance Regulators Get Schooled on AI Governance Is Insurance About to Repeat Its Biggest Technology Mistake with AI? | The AI Journal Insurers Overestimate Their Progress With AI: Study nsur.ai Launches AI Underwriting Assistant 88% OF POLICYHOLDERS WANT TO BE NOTIFIED WHEN THEIR INSURANCE COVERAGE IS NOT OPTIMAL, BEFORE SOMETHING GOES WRONG, NEW VIU BY HUB SURVEY FINDS ZestyAI's Z-WATER wins approval in 20+ US states ITC Vegas | Horizon of Possibilities

  8. Aug 13

    Most insurance renewal rate hikes slow: Ivans

    In a recent episode of The Connected Podcast, the focus was on emerging trends and developments within the insurance ecosystem. The discussion began with a report from Ivans Insurance Services indicating a deceleration in commercial insurance renewal rates for July. Notably, commercial auto renewal rates increased by 4.03%, a slowdown from June's 4.58%. Similarly, Business Owners Policy, general liability, and commercial property experienced slight decreases in their respective rate increases compared to the previous month, while workers' compensation saw a modest decline. These subtle shifts highlight a trend in the commercial insurance sector that's worth monitoring. The podcast also featured the success stories of individual companies. Kin Insurance had an exceptional second quarter in 2026, with a dramatic 23% year-over-year increase in Premium in Force and a 15% rise in Gross Written Premium. Kin's revenue and gross profit margin also saw significant growth, reflecting successful scaling operations without additional costs. Boyd Group Services Inc. achieved a landmark with second quarter sales in 2026 surpassing $1 billion for the first time, driven by new locations and market share gains despite flat repairable-claims volumes. The integration of Joe Hudson's Collision Center was completed swiftly, contributing to Boyd's strong performance. In terms of evolving risks, the industry is reassessing the impact of secondary perils, such as convective storms, wildfires, floods, and hail. These events are increasingly significant in risk models and pricing strategies, necessitating recalibrations across the industry. The episode concluded with a discussion on Volvo Cars' collaboration with Cambridge Mobile Telematics to introduce "Safety Coach," an app integrated into Volvo vehicles. This initiative aims to enhance driving safety through real-time insights, offering a pathway towards more personalized and competitive insurance options. Alexander Franke from Volvo Cars emphasized the app's potential to empower drivers and influence tailored insurance solutions. In a recent episode of The Connected Podcast, the discussion centered on major developments in the insurance ecosystem driven by technological advancements. Artificial intelligence is revolutionizing both the investment and operational landscapes, with Allianz Commercial forecasting AI data center investments to exceed one trillion dollars by 2027. These data centers are evolving into critical hubs, equipped with advanced infrastructure that demands secure power and resilient supply chains. CEO Thomas Lillelund emphasizes the importance of sophisticated insurance programs to manage accumulation risks in these ventures. The podcast also touched on shifts in insurtech funding, with Gallagher Re's report indicating that a staggering 95.2% of global funding in the first quarter of 2026 concentrated on AI-based companies. This marks a significant strategic shift towards integrating AI technologies to enhance operational efficiency, as noted by insurance tech advisor Donald Light. Additionally, a new study by Kim Garland highlights the financial impact of fraud and misinformation on the U.S. insurance market, costing $45.3 billion annually. Garland advocates for trust intelligence to improve data verification and streamline personal insurance processes, thereby reducing customer friction. Finally, Accelerant's acquisition by Thoma Bravo, valuing the company at over four billion dollars, underscores the importance of data-driven platforms in today's insurance industry. This move, approved unanimously by Accelerant's Board of Directors, signifies the increasing reliance on data analytics to navigate the rapidly changing insurance landscape. In this segment of The Connected Podcast, the discussion centers on notable developments in the insurance ecosystem, focusing primarily on cyber insurance trends for 2026. A midyear report by cyber insurer Resilience identifies social engineering as the leading cause of cyber insurance losses, accounting for 85.3% of losses in the first half of 2026, a significant rise from 17.7% in 2024. The report highlights the human vulnerability to fraudulent communications as a key factor, despite the attention on autonomous AI attacks. Meanwhile, extortion remains the most costly cause of loss, though there are fewer high-value demands, reducing the average claim severity. The podcast also covers Allstate's innovative Allstate Claims University in Dallas, a training campus dedicated to enhancing the skills of claims professionals using real-world simulations of damage scenarios. This initiative aligns with Allstate’s commitment to customer service and evolving technologies in homes and vehicles. Additionally, Adjusto's introduction of Adjusto Remote, an AI-native contents claims service, is highlighted. This service improves claims processing through efficient field inventory and desk valuation, helping carriers maintain strong policyholder relationships while responding swiftly and accurately to claims. This innovation responds to industry demands for enhanced remote claims services. Links: Most insurance renewal rate hikes slow: Ivans Kin Reports Second Quarter 2026 Results Boyd Group Tops $1 Billion in Quarterly Sales for First Time in Q2 2026 - Autobody News Viewpoint: Is it Time to Rethink the ‘Secondary-Peril’ Label and Reclassify Risk? Volvo Cars and Cambridge Mobile Telematics Introduce Safety Coach to Deliver In-Vehicle Driving Coaching in Real Time - Cambridge Mobile Telematics AI data center investment will top $1 trn by 2027, raising construction and insurance exposures Private equity's insurtech appetite has shifted from cloud to AI Lower Trust and Inaccurate Information Cost Insurance $45B Accelerant heads back to private ownership with Thoma Bravo acquisition Human Error, Not AI Agents, Is Driving Cyber Losses So Far In 2026 Allstate invests in the people behind every claim with new industry-leading training campus Adjusto today announced the launch of Adjusto Remote

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Co-curated by Alan Demers and Stephen Applebaum, The Connected Podcast is a daily scan of all the happenings in the world of Insurance & InsurTech News.