To-The-Trade with Interior Design Community

Interior Design Community

Introducing "To-The-Trade," the ultimate podcast for interior designers. Our mission: to provide business and productivity hacks for better work/life balance. Join industry leaders and experts as we explore trends, strategies, and practical advice. Elevate your design business, manage clients, build your brand, and stay ahead with technology. Achieve success and fulfillment in your career. Listen to "To-The-Trade" now!

  1. 3D AGO

    To-The-Trade-S3E03-Inside DPHA, Roundtables That Build Real Trust with Phil Hotarek

    In this To-The-Trade episode, Laurie Laizure interviews Phil Hotarek, a plumbing/HVAC contractor and decorative showroom owner in San Francisco who also leads the Decorative Plumbing & Hardware Association (DPHA). Phil explains DPHA’s role in connecting brands, independent reps, and showrooms through a hotel-based showcase that prioritizes time, access, and real conversation, along with education and ongoing resources to better support designers and specifiers. Laurie highlights DPHA’s roundtable model as a standout: manufacturers, reps, showroom owners, and designers in the same room with a moderator, topics submitted in advance, and a private environment where people can talk honestly about real problems. They reference conversations around tariffs and the shifting economy, and Phil shares that DPHA built this structure by listening closely to annual survey feedback and expanding interactive programming, including webinars, because members wanted more meaningful engagement than passive booth traffic. The episode turns practical quickly. On pricing volatility, they discuss transparency strategies, including how tariffs might be presented to clients, and Phil emphasizes that surprises erode trust. He encourages a more decisive selection phase when pricing can change rapidly. They also discuss growing pressure on manufacturers to be clearer about where products are truly made versus assembled, because that detail matters for both credibility and storytelling. On follow-up and relationship-building, Laurie notes designers’ inbox overload and suggests tactics that respect time and bandwidth: QR codes instead of stacks of lookbooks, sensible sampling (often one per firm), and social-media DMs that continue the conversation after the show. They also explore the importance of product stories that help designers explain value to clients and position boutique decorative brands as intentional choices rather than commodities. Phil closes with a growth goal: reaching 100 designer attendees at the 2026 showcase in Salt Lake City. Laurie shares outreach strategies that could help achieve it.

    45 min
  2. JAN 26

    To-The-Trade S3E02 Reverse Engineer Your Design Income with Marsha Sefcik

    In this episode, Marsha Sefcik talks with Laurie Laizure and Nile Johnson about building a design business that supports the season of life you’re in, rather than forcing yourself into someone else’s “right way.” Marsha shares her journey from corporate sales, training, customer service, and project management to nearly two decades in design, all while raising kids alongside her business. She emphasizes giving yourself grace and modeling problem-solving and professionalism for your family, even when things feel messy. On the business side, Marsha offers very practical guidance. She recommends starting with a “reverse engineer” approach: clarify the net income you need, then work backward into project minimums, services, and pricing decisions. She also explains why time tracking matters—even if you charge a flat fee or a hybrid—because you can’t accurately audit past projects or identify the “chaos leaks” in your process if you don’t know where the hours are going. Marsha shares a real project example where a client’s decision bottleneck (tile selection) stalled momentum, tying it back to setting expectations around options, approvals, and limiting revisions. Laurie highlights how quickly revisions can divert a project from its original vision, and why tightening the approval process protects both design integrity and profitability. They also discuss “shiny object” tech stack creep, with Marsha recommending regular subscription audits and cutting tools you’re not using. From there, the conversation shifts to marketing and pipeline building: relationships matter, newsletters are a missed opportunity for referral-driven designers, and marketing should be viewed as a strategy with ROI, not just random effort. Marsha outlines four marketing pillars: attract, engage, nurture past clients, and delight them. Finally, they explore boundaries and sales. Marsha redefines upselling as education and service, encourages designers to follow up on proposals, and shares how proactive weekly client updates can reduce frantic weekend texts and keep projects moving smoothly.

    52 min
  3. To-The-Trade S3E01 Comfort Is the Ultimate Luxury: Dane Austin on Bespoke Design + Client Experience

    JAN 12

    To-The-Trade S3E01 Comfort Is the Ultimate Luxury: Dane Austin on Bespoke Design + Client Experience

    Laurie Laizure interviews Boston-based designer Dane Austin about building a design career with intention, focusing on community, and anchoring projects in comfort and quality. Dane shares that he has known he wanted to be an interior designer since childhood, inspired by his grandparents’ stylish, welcoming home. He steadily pursued that path, earning two degrees over 10 years while working in retail, fashion, and hospitality—experiences that shaped both his taste and his client-service mindset. A key theme is the importance of professional community. Dane shares how he moved from DC to Boston and rebuilt his network by joining organizations, attending events, and volunteering, not just to “get” connections, but to contribute. He advises designers to try groups more than once before deciding they aren’t a good fit, and to focus on one or two organizations at a time to keep involvement manageable. The episode also examines pricing realities and how fee inconsistency affects the industry. Laurie points out that undercharging can be a significant issue for newer designers who lack mentorship and benchmarks. Dane adds that in more transparent designer communities, established professionals often charge much higher hourly rates, which can be eye-opening for designers still determining their prices. From there, the conversation shifts to client education about product quality. Laurie and Dane discuss value engineering in mass-market furniture and why marketing-focused brands can signal internal material compromises. They explain the “designer filter,” which narrows down thousands of options to just a few, based on comfort, durability, maker reliability, lead times, and whether pieces can be repaired or reupholstered. Dane’s main principle is that comfort is the ultimate luxury, and he encourages clients to invest in what they touch and use every day, especially custom upholstery and window treatments. Dane also shares a practical purchasing strategy: build strong relationships with a few trusted showrooms and vendors. Focusing spending enhances support when problems occur and simplifies sourcing. Finally, he redefines what great design provides; it’s not just the final appearance but also the quality of daily life through better lighting, sound, flow, and usability. His process focuses on how clients want to feel in a space, then guides them through decisions as a trusted advisor.

    52 min
  4. To-The-Trade S2E58 2025 Finale, The ROI Mindset, Follow-Up Revenue Plan

    12/22/2025

    To-The-Trade S2E58 2025 Finale, The ROI Mindset, Follow-Up Revenue Plan

    In the last episode of 2025 the To-The-Trade podcast from the Interior Design Community, hosts Laurie Laizure and Nile Johnson get real about what it takes to support design pros, and where the business of interior design is heading next. Laurie opens by thanking Nile for the behind-the-scenes work that goes into the show, from guest vetting to shaping questions that actually serve working designers. A big theme is advocacy, and specifically, trust. Laurie shares that a primary focus going into 2026 is helping more people “know and trust” designers because trust is what converts into clients. She also calls out the role manufacturers can play by investing in design business education and marketing support so that designers can sell with more confidence and product backing. They also talk about money in a grounded way. Laurie references an ASID jobs report showing higher average salaries than in past years, but stresses that even improved averages can still fall short of a living wage in many of the markets where designers work. That leads into a larger point, the industry needs more respect, better compensation, and stronger collaboration across trades, vendors, brands, contractors, and clients. One practical concern they raise is the volatility of health insurance costs. Laurie flags that changes to Affordable Care Act subsidies could impact self-employed designers, with some estimating that costs could jump dramatically, putting real pressure on small design businesses. Nile adds that insurance costs can still feel unpredictable, especially when it comes to emergency care pricing. From there, the conversation gets very tactical about how designers can protect revenue and increase project value without burning clients out. They dig into why clients sometimes skip an accessories package at the end, often it is budget anxiety and decision fatigue after months of choices. One solution, phase it. Build in follow-ups at 6 to 9 months to revisit adjacent spaces, accessories, or even the exterior plan once the client has recovered mentally and financially. They offer a clever visual sales tactic, too, using AI photo editing to show clients “with vs without” accessories and art, so the finishing touches are no longer abstract. When clients can literally see what disappears when they cut accessories, it becomes easier to justify the full scope. Then Laurie delivers a decisive “ROI” mindset shift: designers are building equity in clients’ homes. She suggests creating an investment guide using an Excel list of past projects, comparing home values from project start to today, and using that data to talk about how your work increases net worth. That confidence is key when clients ask for discounts, because the equity upside goes into their pocket, not yours. Finally, they zoom out to community culture, learning, and leadership. They talk about embracing imperfection, asking questions like 'markup vs. margin,' and sharing failures so newer designers do not have to spend a decade figuring everything out alone. Laurie and Nile close with a holiday send-off and a big announcement, Nile will serve as a Style Squad ambassador for Design Edge as the podcast heads into its third season.

    54 min
  5. To-The-Trade S2E57 Budgets, Boundaries and Beautiful Shoots with Romina Tina Fontana

    12/15/2025

    To-The-Trade S2E57 Budgets, Boundaries and Beautiful Shoots with Romina Tina Fontana

    In this To-The-Trade podcast episode, host Laurie Laizure interviews Montreal-based interior designer Romina Tina Fontana of Fontana & Company about how her background in marketing and graphic design influences her approach to running her studio. After nearly twenty years in advertising, working with major agencies and brands, Romina shifted into interior design by photographing her own home and friends’ houses. A behind-the-scenes Instagram story caught the attention of HGTV editors, who featured her Victorian “bachelorette pad,” helping to launch her interior design career. Romina discusses how she treats her business like a brand, using a consistent palette of yellows and greens and a custom illustration in her logo. She depends on a detailed ten-phase process document that reflects her services agreement. Whenever she has allowed a client to pressure her into skipping or changing a phase, problems have resulted, so she now safeguards that structure and improves it after each project. She has even added a specification phase to emphasize the technical details involved in choosing fixtures and fittings. A significant theme is photography as a strategic business tool. Drawing on her advertising experience, Romina budgets for professional images on nearly every project, sometimes waiting for the right season to show a home at its best. She collaborates with trusted photographers and editorial stylists, like Me and Mo in Toronto, to create vertical vignettes that work for magazines. One Rosedale project styled and shot this way was later published, clearly showing a return on her marketing investment. Her advice to designers is to set aside photo funds from the start and invest in experienced stylists, especially early in their careers. The conversation also covers collaboration with trades, the peer community, and client communication. Romina loves her trades, invites their expertise, and even uses a “love your trades” hashtag. She shares how a London trip with Christopher Farr Cloth turned into an ongoing WhatsApp support group for twenty-five designers, where they talk candidly about billing and custom work. On the client side, she runs Monday and Friday status meetings and sends Friday updates, often by audio message, so clients head into the weekend feeling informed. Finally, Romina and Laurie emphasize the importance of insurance. Romina maintains a binder of coverage for herself and every trade on major projects, while Laurie advises designers and their virtual assistants to carefully consider liability and business structure, especially when managing procurement. It offers a grounded perspective on the business side of interior design, combining creativity with real-world risk management.

    46 min
  6. To-The-Trade S2E56 British-Inspired Interiors, Antiques, and Project Budgets with Isy Jackson

    12/08/2025

    To-The-Trade S2E56 British-Inspired Interiors, Antiques, and Project Budgets with Isy Jackson

    In this To-The-Trade podcast episode, Laurie Laizure and Nile Johnson interview DC-based designer Isy Jackson, founder of Chelt Interiors, about British-inspired homes, antiques, and sustainable business habits for design pros. Isy explains how her creative roots in the UK, from a fashion sketching Nana to parents who flipped houses and a stepfather in high-end tiling and crystal, taught her to see both structure and beauty in interiors. She describes her style as layered and lived-in, with patina, books, and dogs that make spaces feel welcoming rather than staged. The conversation dives into antiques and sourcing strategies. Before suggesting changes, Isy tours a client’s home to identify what is truly sentimental and must stay. Only then does she bring in estate sales, Georgetown shops, and auction houses like Sloan and Kenyon, Weschler’s, and Quinns, always setting a maximum budget and aiming to bid around half the low estimate. Hence, clients get value without losing control in the auction rush. Holiday decorating shows up as both joy and revenue. Isy and Laurie talk about how seasonal installs can take over one to two months. Still, once decor comes down, clients suddenly see bare rooms and are ready for the next project, making holidays an innovative moment for designers to drive marketing and retention. On money and client transparency, Isy walks through her pricing strategies for designers who want to maintain high trust. She currently bills hourly with frequent invoices so clients always know where they stand, then splits the margin on trade discounts to show how much she saves them below retail. She also uses a room-by-room budget spreadsheet and an investment guide with low, medium, and high ranges, which helps clients understand realistic spending and prioritize investments. Finally, the group tackles overwhelm and boundaries. Laurie describes the cure for overwhelm as true “nothingness,” a reminder that creative energy needs rest, especially during holiday crunch season. Isy shares how communication, personality awareness, and a service mindset help her navigate client and trade conflicts without burning out. The result is an interior designer tips-packed episode on client management for designers who love antiques, history, and thoughtful homes.

    56 min
  7. To-The-Trade S2E55 Shannon Ggem on Empathy, Boundaries, and Protecting Your Time and Heart

    12/01/2025

    To-The-Trade S2E55 Shannon Ggem on Empathy, Boundaries, and Protecting Your Time and Heart

    In this episode of the To-The-Trade interior design podcast, host Laurie Laizure welcomes Los Angeles-based designer and Kitchen Design Innovator of the Year, Shannon Ggem. Shannon shares how her bi-coastal practice blends New England sensibilities, antiques, and California ease, and how she uses biophilic or dopamine-driven design to connect people to nature and the makers behind their homes. Laurie and Shannon dive deep into empathy as a core business skill in interior design. Shannon explains how highly sensitive, empathic designers can almost read a client’s mind, and why that is both a gift and a trap. She walks through the specific language she uses in client management for designers, such as telling clients they cannot hurt her feelings and having couples rank choices on a scale to make decisions clearer and faster. The conversation shifts into pricing strategies for designers and the fear many clients have around being “sold to.” Laurie pushes back on the big box narrative that designers are expensive middlemen, contrasting it with heavily marketed, value-engineered retail. Shannon opens up about her responsibility to vet factories, materials, and human rights, and why she refuses to sell low-quality products that will fail and damage trust. They also tackle overdelivery, shaving hours, and how constant unpaid emotional labor leads to burnout and resentment. Real stories about showing 167 sconces, clients chasing dupes and bargain antiques, and brands navigating tariffs all highlight why the designer’s professional filter matters. Shannon closes by calling designers to clean up their business practices, educate clients upfront on budgets and fees, extend empathy to vendors and trades, and protect their own boundaries so they can keep serving at a high level.

    57 min
  8. TTT-S2E54 Pricing Strategies for Designers with Sarah Brohm and Business Habits That Stick

    10/27/2025

    TTT-S2E54 Pricing Strategies for Designers with Sarah Brohm and Business Habits That Stick

    Designer and UA Designs founder Sarah Brohm joins Laurie Laizure on the To-The-Trade for real talk on process, pricing, and growth. Sarah’s nursing background shaped her bias for systems and client care, which shows up in selection trackers, job site codes, and contractor-first communication that keeps clients out of the weeds. The firm averages about 15 whole homes per year, aiming to have the design complete by framing walkthroughs, then rolling right into furnishings. Their flat design fee is based on estimated hours multiplied by the studio rate and includes two revisions, with extras billed as needed. Fit checks up front ensure budget alignment and trust. To guard margins, Sarah runs EOS and reviews invoicing, budgets, and profitability weekly. As expectations for CAD, SketchUp, Enscape, and Revit have grown, the team increases planned hours and runs periodic time studies so pricing stays honest. Client experience is formalized. UA Designs offers a certificate of completion and price transparency guarantees, prioritizing rapport and a finish-line mindset. The studio’s kitchens and cabinetry division reduces vendor fatigue and yields cohesive results by keeping a single visionary in charge of casework, finishes, and furnishings. Trade shows, lunch-and-learns, and monthly education keep the whole team sharp. On AI, Sarah says designers should use it more effectively, especially to sync changes across platforms and to eliminate redundant tasks, freeing up time for design. Looking forward, she wants fewer projects with deeper scope, ultra-dialed installs, a larger studio, and, eventually, an integrated design-build offering.

    40 min

Ratings & Reviews

5
out of 5
6 Ratings

About

Introducing "To-The-Trade," the ultimate podcast for interior designers. Our mission: to provide business and productivity hacks for better work/life balance. Join industry leaders and experts as we explore trends, strategies, and practical advice. Elevate your design business, manage clients, build your brand, and stay ahead with technology. Achieve success and fulfillment in your career. Listen to "To-The-Trade" now!

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