People of Performance Podcast

Manchester SEO (MCR SEO Ltd)

Connecting Technical Expertise with Human Stories! A podcast for business owners. We interview business owners about their business, how they got into it, how they grew their business, the challenges now and in the future. We also here their advice for other business owners, using their experience and everything they have learnt and been through over the years to give the viewers some valuable insights that they may be able to learn from. We've learnt a lot doing and we hope you learn something too.

  1. 3d ago

    Software Escrow for SaaS Explained: Failover, UK Data Sovereignty & Cyber Attack Lessons

    Software Escrow for SaaS: Business Continuity, UK Data Sovereignty & Real-World Cyber Attack Lessons (Chris Edge & Mark Ryan)The hosts discuss software escrow and SaaS continuity with Chris Edge (Edge IT- https://edgeitsystems.com/) and Mark Ryan (SES Secure - https://www.ses-escrow.co.uk/), explaining how escrow has evolved from storing on‑prem source code to safeguarding SaaS by also capturing data, virtual machines, and validated deployment materials. They describe why cloud subscriptions still need escrow, especially if a developer or hosting provider fails, and outline a model where an escrow agent can fail over services to an alternative UK data centre for 60 days, enabling customers to keep working and download software and data with a 12‑month (or optional indefinite) license. Edge IT details hourly backups, UK sovereign hosting, and a real ransomware incident where they declined to pay, failed over to Datto, restored operations within hours, and improved procedures. The conversation highlights gaps in mandates for .gov.uk, references DORA’s resilience requirements, and emphasizes verification, zero trust security, and risk-based planning.00:00 Welcome and Guests01:30 Software Escrow Basics03:05 From On Prem to SaaS04:00 Why SaaS Still Needs Escrow06:38 Failover Plan with Datto08:35 Real World Council Hack10:37 Mandates and DORA Explained12:56 What Escrow Actually Stores15:06 Why Pen and Paper Fails18:25 Friday the 13th Cyberattack25:26 Escrow Requirements for Buyers29:30 Vendor Questions and Scoping32:00 Data Makes It Work32:22 Customer Involvement Options33:09 Choosing Escrow Providers34:31 Licenses Source Code Value36:11 Zero Trust Security Shift39:03 Edge Background Products41:32 Escrow Wins Business49:32 Release Events Explained53:03 Planning Worst Case56:09 Why Big Firms Fail01:03:11 Supply Chain Risk Reality01:07:17 Wrap Up Contact DetailsThe Episode was recorded by Recognise Media: https://recognisemedia.com/⁠ for ⁠Manchester SEO⁠⁠⁠ The episode was sponsored by: Brownies were Supplied by Bele Brownies: https://www.belebrownies.com/ ⁠⁠⁠

    1h 9m
  2. Jun 1

    Alex Moore - Reputation Management: Own the Narrative, Social Media Scandals & Cyberattacks - Ep105

    Reputation & Crisis Management: Owning the Narrative, Social Media Scandals, and Cyberattacks (with Alex Moore)We welcome returning guest Alex Moore, a crisis communications expert, to discuss reputation management through recent public scandals and corporate crises. They use examples including a viral Coldplay “caught in the act” incident, Prince Andrew’s BBC interview and the resignation of his press secretary, and tactics like “dead cat” distraction, “burying bad news,” and SEO “shunting.” Alex emphasizes that silence creates a vacuum for gossip, and advises getting on the front foot: acknowledge issues, avoid repeating negatives, reframe toward strengths, and be clear on a consistent narrative grounded in values. They contrast crises you can prepare for versus sudden media deadlines, discuss communicating bad financial results, and note how mishandling often becomes the bigger problem. They also cover social media’s speed, fragile trust, AI deepfakes, and praise Marks & Spencer’s disciplined response to a major cyberattack.00:00 Welcome Back Intro01:00 Coldplay Kiss Scandal02:12 Silence Versus Response05:21 Prince Andrew Interview09:13 Online Reputation Tactics12:57 Handling Bad Reviews13:27 Crisis Types And Prep17:19 Explaining A Bad Year23:07 Reputation Value And Shields26:13 Data Breach Owning Narrative29:17 Media Questions Discipline30:39 Sports Press Lessons31:43 Ashes Accountability Debate34:59 Learning From Mistakes35:40 Truth in Social Media38:48 AI and Deepfake Fears39:55 Consistency Builds Trust42:33 Staying in Your Lane43:51 M&S Cyberattack Response46:27 Pragmatic Crisis Playbook49:49 Emotion First Messaging57:27 When Handling Becomes Scandal58:52 Politics Raises the Stakes01:03:08 Preparation and Reputation Bank01:06:12 Gritstone Strategy Origins01:08:05 Closing Banter and ThanksEditing for Manchester SEO

    1h 8m
  3. May 28

    Steve Lowndes What’s Wrong in Sales: Stop Pitching, Start Challenging, & Create Urgency - EP 104

    Steve Lowndes on What’s Going Wrong in Sales: Stop Pitching, Start Challenging, and Create UrgencyIn this podcast episode, returning guest Steve Lowndes explains his credibility as a sales trainer through 30+ years in sales, 15 years working with businesses and sales teams, experience with tens of thousands of salespeople, and co-authoring Transformational Selling with Bryn Thompson. The discussion critiques lazy, high-volume automated outreach and argues for targeted, human-to-human selling supported (not replaced) by tools like AI. Steve outlines five common sales mistakes: pitching too soon instead of being truly consultative; trying too hard to please and losing balance of power (including preventing proposal “ghosting” by requiring meetings); focusing on ROI without emphasizing cost of inaction to create urgency; lacking transparency by pretending solutions are perfect; and making pitches about the company rather than the buyer’s problem and outcomes.00:00 Welcome Back Steve00:38 Sales Trainer Credibility03:14 Why Skills Slip Live04:35 Automated Outreach Rant07:01 Human First Selling09:50 Five Sales Blockers11:51 Mistake One Pitching Early14:50 Why We Pitch Too Soon19:14 Mistake Two People Pleasing21:26 Stop Getting Ghosted25:50 Proposal Pushback Story29:22 ROI Without Urgency32:22 Creating Urgency Now32:41 Cost of Inaction Framework35:47 Lottery Ticket Lesson37:23 Ask COI Questions39:26 Transparency Beats Hype44:22 Sell Trust Not SEO47:43 Stop Talking About You52:24 Better Outreach Emails55:19 Thread That Ties It57:09 Closing ReflectionsThe Episode was recorded by Recognise Media for ⁠Manchester SEO⁠

    59 min
  4. May 20

    Hair Loss Is About Identity - Revolution in Hair Transplant Aftercare - Anne-Marie Barlow - Ep 103

    In this episode we're joined by Ann Marie Barlow, founder of ModYu (https://modyu.com/) and creator of HT4, the first scalp care system built exclusively for hair transplant patients, a revolution in hair transplant aftercare. Born into a family of hairdressers, Ann Marie's passion for hair loss began during her time working with Trevor Sorbie and completing the My New Hair course. In this conversation she unpacks what most clinics get wrong about aftercare, why scalp health is the missing link in long-term transplant results, and how ModYu is raising standards for stylists, surgeons, and patients alike.We cover:Why hair is about identity, confidence, and well-being, not just appearanceThe gap in the market that led to the creation of HT4What patients aren't told about the first 12 months post-transplantHow clinics and stylists can work together to improve outcomesBuilding a brand around community, creativity, and care00:00 Welcome and Guest Intro00:27 What Is HT402:21 Hair Industry Roots03:44 Modern Transplant Standards05:15 From Wigs to Aftercare Idea07:57 Hair Loss Journey Reality09:55 Choosing the Right Clinic11:03 How HT4 Works13:14 Phases 1 and 2 Prep15:24 Phases 3 and 4 Recovery17:52 Feedback and Hero Products19:29 Emotional Side of Hair Loss22:51 Lockdown Spark24:19 Finding Cosmetic Labs25:27 Building Seven Products26:47 Imposter Syndrome Wins27:34 Berlin Launch Feedback29:16 Clinics vs Patients31:06 Aftercare Consistency Gap32:22 Parenting and Pace36:25 Life Threads Connect39:52 Travel Mindset Shift43:03 Late Night Work Ritual43:36 Global Growth and Partners45:01 How to Get Started46:06 Closing ThanksWhether you're a clinician, stylist, or someone navigating hair loss yourself, this is a conversation packed with insight from one of the most thoughtful voices in modern hair care.🔗 Learn more about ModYu: https://modyu.com🔗 Connect with Ann Marie on LinkedIn👍 Like, subscribe, and hit the bell for more expert conversations.The Episode was recorded by Recognise Media: https://recognisemedia.com/⁠ for ⁠Manchester SEO⁠The episode was sponsored by: Brownies were Supplied by Bele Brownies: https://www.belebrownies.com/ ⁠⁠⁠

    46 min
  5. Apr 29

    Building a Community by Simply Being Yourself - Liv Bythell Ep101

    Living Life as a “Cricket Widow” with Liv Bythell | Building the Cricket Widow Club CommunityIn this podcast episode, Liv Bythell shares how she started her Instagram “Livstyle Lifestyle” (https://www.instagram.com/livstylelifestyle/) nearly two years ago after changing jobs from being a PE teacher and during a challenging period that included counselling and navigating an eight-year relationship with a cricketer. A post about being a “cricket widow” sparked a huge response from others who related to the sacrifices of cricket seasons, long days at matches, frequent travel, and overseas stints that can leave partners feeling alone. Liv explains how the account evolved into the Cricket Widow Club, including meetups like the Otley Run that led to selling “Cricket Widow Club” caps and launching merch, and how she’s building an online community, events, and softball festivals via thecricketwidowclub.com. She emphasizes honesty, support networks, balancing club life with personal plans, and having clear conversations about expectations. Timestamps: 00:00 Podcast intro 00:20 Why she started Instagram 01:38 Cricket widow reality 04:11 Long distance seasons 07:52 Account finds its niche 09:19 Storytelling and honesty 11:29 Caps that sold out 13:50 Clubs and community 19:05 What’s next for the club 23:11 Handling negativity online 27:13 Weddings And Seasons 28:09 Commitment To Teams 30:25 Training And Form Slumps 31:08 Learning Cricket Skills 34:24 Cricket Widow Club 37:02 Advice For Cricket Widows 40:03 Expectations And Communication 45:50 Starting A Content Page 51:00 Looking Back And Community 52:58 Why Cricket Helps Kids 54:41 Final Thanks And Wrap

    55 min
  6. Apr 22

    Justin Moorhouse on Comedy as a Business, ADHD, Phoenix Nights & Building an Audience Today - Ep 100

    Comedian Justin Moorhouse on Comedy as a Business, ADHD, Phoenix Nights & Building an Audience TodayIn this podcast episode, the host interviews comedian Justin Moorhouse (known for Phoenix Nights/“Young Kenny”) about comedy as a business and how it has changed. Justin outlines his current work mix-tour shows, clubs, podcasts, brand work, voiceovers, and corporate hosting. He discusses imposter syndrome, a mental-health wobble during the pandemic, his later-life ADHD diagnosis, and how it reframed his past: a bright childhood, leaving school at 16 with no qualifications, and cycling through 38 jobs before starting stand-up in 1999. He recalls early breaks including Peter Kay casting him and winning the City Life Comedian of the Year, leading to Comedy Store representation. He compares UK/US comedy paths, explains today’s social-media-driven industry, and shares plans to film better clips, write a new show, and develop a sitcom while focusing on wellbeing routines.Find out where Justin is performing next at: https://www.justinmoorhouse.com/Timestamps:00:00 Podcast Welcome Guest Intro01:31 Comedy As A Business01:56 Income Streams Explained04:08 Imposter Syndrome ADHD07:44 Childhood School Struggles11:54 Finding Standup Comedy13:55 First Gigs Nerves15:43 Big Break Phoenix Nights20:17 Hard Work Career Momentum23:07 Looking For Eric Experience24:26 Ken Loach Filmmaking Style29:45 Phoenix Nights Legacy30:42 Face Paint Stories32:40 Viral Fame Versus Craft33:23 Crowd Work Debate34:07 UK Fringe Versus US Road35:55 Warm Crowd Work Magic37:23 Filming Clips Strategy40:00 Cracking Social Algorithms41:47 Followers Drive Bookings44:49 Authenticity And Audience45:27 Suburban Ticket Insights47:29 Next Career Goals49:34 Why Not Film This Show50:47 Peak Highs And Lows53:27 Stage Skills For Business56:35 You Have To Do Comedy58:11 Running Comedy Like Business01:00:20 ADHD Habits And Systems01:00:51 Bullet Journal Wins01:02:56 Fitness Routine Reset01:06:22 Future Tours And Projects01:07:50 Comedy Heroes Then Now01:10:26 Final Thanks And Wrap🎙️ Subscribe so you never miss an episode👍 Like the video if you enjoyed it💬 Drop your thoughts in the comments belowThe Episode was recorded by Recognise Media: https://recognisemedia.com/⁠ for ⁠Manchester SEO⁠The episode was sponsored by: Brownies were Supplied by Bele Brownies: https://www.belebrownies.com/ ⁠⁠⁠

    1h 11m

About

Connecting Technical Expertise with Human Stories! A podcast for business owners. We interview business owners about their business, how they got into it, how they grew their business, the challenges now and in the future. We also here their advice for other business owners, using their experience and everything they have learnt and been through over the years to give the viewers some valuable insights that they may be able to learn from. We've learnt a lot doing and we hope you learn something too.

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