The Borden Line with Bill Borden

Microsoft Podcasts

Join Microsoft Corporate Vice President Bill Borden for The Borden Line, a series that discusses the latest global financial services trends, hot topics, insights, and digital strategies and solutions with industry thought leaders and innovators. To learn more, visit Microsoft's Financial Services Industry site at aka.ms/financialservices.

Episodes

  1. 06/30/2025

    Turning AI Vision into Impact in UK Financial Services

    Join Bill Borden, Corporate Vice President of Worldwide Financial Services at Microsoft, for a special UK edition of The Borden Line. In this episode, recorded in London during Microsoft's AI Tour, Bill is joined by Lyndon Subroyen, CTO at Investec, and Theo Michalopoulos, General Manager, Financial Services, Microsoft UK. Together, they explore how generative AI is transforming financial services—from productivity and innovation to culture and compliance.  Lyndon shares Investec's journey toward building a digitally augmented organization, complete with "bionic bankers" and a unique "blueberry muffin" approach to embedding AI. Theo offers a broader UK market perspective, highlighting real-world use cases, change management strategies, and the importance of skilling to reduce fear and unlock innovation. Whether you're navigating AI adoption or looking to accelerate your transformation, this episode is packed with insights, practical examples, and a touch of fun. Follow Bill Borden on LinkedIn Follow Lyndon Subroyen on LinkedIn Follow Theo Michalopoulos on LinkedIn For more about Microsoft in Financial Services visit: https://www.microsoft.com/en-us/industry/financial-services/microsoft-cloud-for-financial-services   Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft 00:00 – Welcome from London  01:00 – The AI Journey: Two Years In  03:50 – Use Cases and Augmented Investing  06:00 – Vision to Reality: Creating Moments of Magic  08:30 – Four Pillars of AI Transformation  11:30 – Scaling AI: The Blueberry Muffin Metaphor  14:30 – Managing Change and Reducing Fear  16:45 – Skilling for the Future  19:00 – Security, Trust, and Responsible AI  22:00 – The Power of Partnership  25:00 – Advice for the AI Journey

    28 min

  2. 06/30/2025 · VIDEO

    Turning AI Vision into Impact in UK Financial Services (video)

    Join Bill Borden, Corporate Vice President of Worldwide Financial Services at Microsoft, for a special UK edition of The Borden Line. In this episode, recorded in London during Microsoft's AI Tour, Bill is joined by Lyndon Subroyen, CTO at Investec, and Theo Michalopoulos, General Manager, Financial Services, Microsoft UK. Together, they explore how generative AI is transforming financial services—from productivity and innovation to culture and compliance.  Lyndon shares Investec's journey toward building a digitally augmented organization, complete with "bionic bankers" and a unique "blueberry muffin" approach to embedding AI. Theo offers a broader UK market perspective, highlighting real-world use cases, change management strategies, and the importance of skilling to reduce fear and unlock innovation. Whether you're navigating AI adoption or looking to accelerate your transformation, this episode is packed with insights, practical examples, and a touch of fun. Follow Bill Borden on LinkedIn Follow Lyndon Subroyen on LinkedIn Follow Theo Michalopoulos on LinkedIn For more about Microsoft in Financial Services visit: https://www.microsoft.com/en-us/industry/financial-services/microsoft-cloud-for-financial-services   Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft 00:00 – Welcome from London  01:00 – The AI Journey: Two Years In  03:50 – Use Cases and Augmented Investing  06:00 – Vision to Reality: Creating Moments of Magic  08:30 – Four Pillars of AI Transformation  11:30 – Scaling AI: The Blueberry Muffin Metaphor  14:30 – Managing Change and Reducing Fear  16:45 – Skilling for the Future  19:00 – Security, Trust, and Responsible AI  22:00 – The Power of Partnership  25:00 – Advice for the AI Journey

    28 min

  3. 05/07/2025

    Microsoft's 50th Anniversary—Insights with Shelley Bransten on AI, Retail, and Financial Services

    In this special 50th anniversary episode of The Borden Line, host Bill Borden, Corporate Vice President of Worldwide Financial Services at Microsoft, is joined by Shelley Bransten, Microsoft's Corporate Vice President for Global Industry Solutions. Recorded in New York City during Microsoft's milestone celebration, the episode captures the excitement of ringing the NASDAQ Opening Bell and reflects on the company's remarkable journey. Shelley shares her insights on the transformative power of technology in retail and other industries, emphasizing the pivotal role of AI in shaping the future. The conversation delves into the evolution of e-commerce, the intersection of retail and financial services, and the importance of a growth mindset and culture of learning at Microsoft. Shelley also offers valuable advice on navigating the rapidly changing technological landscape and highlights the significance of culture transformation and responsible AI governance. Tune in to hear Shelley and Bill discuss the past, present, and future of Microsoft, and gain a deeper understanding of how technology continues to revolutionize industries and drive business value. Watch the episode and follow the series on YouTube, click here: Microsoft's 50th Anniversary: Insights with Shelley Bransten on AI, Retail, and Financial Services Chapters 00:00 - Celebrating Microsoft's 50th Anniversary 02:55 - Transforming Retail with Technology 05:28 - The Intersection of Retail and Financial Services 08:55 - Personal Experiences with Technology and Microsoft 13:03 – Coolest E-Commerce AI Use Case 15:15- Leadership and Growth Mindset 18:55 - Advice for Navigating AI in Business 20:38 – Governance, Culture, and Responsible AI Adoption   Microsoft Celebrates 50th Anniversary at Nasdaq: https://www.youtube.com/shorts/WMJYh4JTSjs Follow Bill Borden on LinkedIn Follow Shelley Bransten on LinkedIn Click here to learn more about Microsoft in Financial Services. Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft

    24 min

  4. 02/12/2025

    Getting Banking Data AI-Ready with Novobanco and Quantexa

    In this episode of "The Borden Line," host Bill Borden, Corporate Vice President of Worldwide Financial Services at Microsoft, dives into the transformative power of data utilization in the financial services industry. Bill is joined by Seamus Murphy, Chief Operating Officer at Novobanco, and Dan Higgins, Chief Product Officer at Quantexa, to discuss how their collaboration is driving major changes at Novobanco through a unified, AI-ready data foundation.  Together, they explore the challenges and successes of implementing an enterprise-wide data strategy, the role of partnerships in driving innovation, and the tangible benefits of a unified data platform. Tune in to hear their expert advice on navigating the complexities of data and AI in the financial services sector and learn how Novobanco and Quantexa are setting new standards for customer-centric banking.  Follow Bill Borden on LinkedIn:  https://www.linkedin.com/in/william-borden/  Follow Seamus Murphy on LinkedIn: https://www.linkedin.com/in/seamusbmurphy/  Follow Dan Higgins on LinkedIn: https://www.linkedin.com/in/dan-higgins-72b848133/  For more about Novobanco's digital transformation visit: https://www.quantexa.com/resources/novobancos-digital-transformation/  For more about Microsoft in Financial Services visit: https://www.microsoft.com/en-us/industry/financial-services/microsoft-cloud-for-financial-services

    23 min

  5. 12/11/2024

    Transforming Financial Services with Wells Fargo's Ather Williams

    Join Bill Borden, Corporate Vice President of Worldwide Financial Services at Microsoft, as he speaks with Ather Williams, Head of Strategy, Digital, Innovation, and Enterprise Payments at Wells Fargo. Ather shares his extensive experience as a change agent, focusing on transforming financial services over the past 30 years. The conversation delves into the critical aspects of strategy, customer needs, and the evolving landscape of financial services. You will gain a deeper understanding of the importance of digital transformation, the role of generative AI in the industry, and how Wells Fargo is positioning itself to meet the demands of the future.  Watch the conversation and subscribe to the series on Microsoft Cloud's YouTube channel.  Follow Bill Borden on LinkedIn Follow Ather Williams on LinkedIn Click here to learn more about Microsoft in Financial Services. Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft

    28 min

  6. 11/11/2024

    Climate risk and resiliency with Howden's Rowan Douglas

    Join Bill as he opens a line of conversation with thought leaders and innovators to discuss the latest trends, hot topics, insights, and solutions across the financial services industry. In this episode, Bill talks with Rowan Douglas, CEO of Climate Risk and Resilience at Howden, one of the largest insurance groups in the world, at the recent Climate Week event in New York City. Tune in to their discussion around climate risk, the drivers for the massive demand and need for insurance, the vision for Howden's new Resilience Laboratory, and the role of data and AI in helping derisk our future. Watch this episode on YouTube here: The Borden Line with Bill Borden | climate risk & resiliency with Howden's Rowan Douglas Click here to find out more about the Howden Resilience Laboratory. Click here to learn more about Microsoft's Partner Innovation Experience Initiatives. Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft Watch the conversation and subscribe to the series on Microsoft Cloud's YouTube channel.

    36 min

  7. 04/16/2024

    Banking Trends, Insights and Success Factors with Retail Banking Guru Jim Marous

    In this episode of The Borden Line, Bill interviews Jim Marous, a leading expert on banking trends and digital transformation. They discuss the impact of economic uncertainty, generative AI, and customer engagement on the future of retail banking. Jim shares his insights on how banks can take advantage of data and advanced analytics, personalize experiences, and create greater value for their customers. He also emphasizes the importance of leadership, innovation, and learning in driving digital transformation and staying ahead of the competition. Tune in to learn more about the trends and predictions for banking in 2024 and beyond. Watch the conversation with Bill and Jim on YouTube here  Click here for full transcript of this episode.   Follow Bill on LinkedIn  Microsoft Financial Services Industry Blog  Bill Borden Articles  Microsoft Financial Services Industry Site  Follow Jim Marous on LinkedIn  Jim's Banking Transformed Podcast  The Financial Brand  2024 Retail Banking Trends & Priorities Report  Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts.

    28 min
  • 7 Episodes

Ratings & Reviews

5
out of 5
3 Ratings

About

Join Microsoft Corporate Vice President Bill Borden for The Borden Line, a series that discusses the latest global financial services trends, hot topics, insights, and digital strategies and solutions with industry thought leaders and innovators. To learn more, visit Microsoft's Financial Services Industry site at aka.ms/financialservices.

Information

More From Microsoft Podcasts