The Borden Line with Bill Borden

Join Microsoft Corporate Vice President Bill Borden for The Borden Line, a series that discusses the latest global financial services trends, hot topics, insights, and digital strategies and solutions with industry thought leaders and innovators. To learn more, visit Microsoft's Financial Services Industry site at aka.ms/financialservices.

Episodes

  1. 06/30/2025

    Turning AI Vision into Impact in UK Financial Services

    Join Bill Borden, Corporate Vice President of Worldwide Financial Services at Microsoft, for a special UK edition of The Borden Line. In this episode, recorded in London during Microsoft's AI Tour, Bill is joined by Lyndon Subroyen, CTO at Investec, and Theo Michalopoulos, General Manager, Financial Services, Microsoft UK. Together, they explore how generative AI is transforming financial services—from productivity and innovation to culture and compliance.  Lyndon shares Investec's journey toward building a digitally augmented organization, complete with "bionic bankers" and a unique "blueberry muffin" approach to embedding AI. Theo offers a broader UK market perspective, highlighting real-world use cases, change management strategies, and the importance of skilling to reduce fear and unlock innovation. Whether you're navigating AI adoption or looking to accelerate your transformation, this episode is packed with insights, practical examples, and a touch of fun. Follow Bill Borden on LinkedIn Follow Lyndon Subroyen on LinkedIn Follow Theo Michalopoulos on LinkedIn For more about Microsoft in Financial Services visit: https://www.microsoft.com/en-us/industry/financial-services/microsoft-cloud-for-financial-services   Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft 00:00 – Welcome from London  01:00 – The AI Journey: Two Years In  03:50 – Use Cases and Augmented Investing  06:00 – Vision to Reality: Creating Moments of Magic  08:30 – Four Pillars of AI Transformation  11:30 – Scaling AI: The Blueberry Muffin Metaphor  14:30 – Managing Change and Reducing Fear  16:45 – Skilling for the Future  19:00 – Security, Trust, and Responsible AI  22:00 – The Power of Partnership  25:00 – Advice for the AI Journey

    28 min
  2. 06/30/2025 · VIDEO

    Turning AI Vision into Impact in UK Financial Services (video)

    Join Bill Borden, Corporate Vice President of Worldwide Financial Services at Microsoft, for a special UK edition of The Borden Line. In this episode, recorded in London during Microsoft's AI Tour, Bill is joined by Lyndon Subroyen, CTO at Investec, and Theo Michalopoulos, General Manager, Financial Services, Microsoft UK. Together, they explore how generative AI is transforming financial services—from productivity and innovation to culture and compliance.  Lyndon shares Investec's journey toward building a digitally augmented organization, complete with "bionic bankers" and a unique "blueberry muffin" approach to embedding AI. Theo offers a broader UK market perspective, highlighting real-world use cases, change management strategies, and the importance of skilling to reduce fear and unlock innovation. Whether you're navigating AI adoption or looking to accelerate your transformation, this episode is packed with insights, practical examples, and a touch of fun. Follow Bill Borden on LinkedIn Follow Lyndon Subroyen on LinkedIn Follow Theo Michalopoulos on LinkedIn For more about Microsoft in Financial Services visit: https://www.microsoft.com/en-us/industry/financial-services/microsoft-cloud-for-financial-services   Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft 00:00 – Welcome from London  01:00 – The AI Journey: Two Years In  03:50 – Use Cases and Augmented Investing  06:00 – Vision to Reality: Creating Moments of Magic  08:30 – Four Pillars of AI Transformation  11:30 – Scaling AI: The Blueberry Muffin Metaphor  14:30 – Managing Change and Reducing Fear  16:45 – Skilling for the Future  19:00 – Security, Trust, and Responsible AI  22:00 – The Power of Partnership  25:00 – Advice for the AI Journey

    28 min
  3. 05/07/2025

    Microsoft's 50th Anniversary—Insights with Shelley Bransten on AI, Retail, and Financial Services

    In this special 50th anniversary episode of The Borden Line, host Bill Borden, Corporate Vice President of Worldwide Financial Services at Microsoft, is joined by Shelley Bransten, Microsoft's Corporate Vice President for Global Industry Solutions. Recorded in New York City during Microsoft's milestone celebration, the episode captures the excitement of ringing the NASDAQ Opening Bell and reflects on the company's remarkable journey. Shelley shares her insights on the transformative power of technology in retail and other industries, emphasizing the pivotal role of AI in shaping the future. The conversation delves into the evolution of e-commerce, the intersection of retail and financial services, and the importance of a growth mindset and culture of learning at Microsoft. Shelley also offers valuable advice on navigating the rapidly changing technological landscape and highlights the significance of culture transformation and responsible AI governance. Tune in to hear Shelley and Bill discuss the past, present, and future of Microsoft, and gain a deeper understanding of how technology continues to revolutionize industries and drive business value. Watch the episode and follow the series on YouTube, click here: Microsoft's 50th Anniversary: Insights with Shelley Bransten on AI, Retail, and Financial Services Chapters 00:00 - Celebrating Microsoft's 50th Anniversary 02:55 - Transforming Retail with Technology 05:28 - The Intersection of Retail and Financial Services 08:55 - Personal Experiences with Technology and Microsoft 13:03 – Coolest E-Commerce AI Use Case 15:15- Leadership and Growth Mindset 18:55 - Advice for Navigating AI in Business 20:38 – Governance, Culture, and Responsible AI Adoption   Microsoft Celebrates 50th Anniversary at Nasdaq: https://www.youtube.com/shorts/WMJYh4JTSjs Follow Bill Borden on LinkedIn Follow Shelley Bransten on LinkedIn Click here to learn more about Microsoft in Financial Services. Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft

    24 min

Ratings & Reviews

5
out of 5
3 Ratings

About

Join Microsoft Corporate Vice President Bill Borden for The Borden Line, a series that discusses the latest global financial services trends, hot topics, insights, and digital strategies and solutions with industry thought leaders and innovators. To learn more, visit Microsoft's Financial Services Industry site at aka.ms/financialservices.

More From Microsoft Podcasts