Changing your charity's name is never just a logo refresh. On this episode of The Charity Show, Tim Beynon and Piers Townley are joined by Zoe Conn (Fundraising and Development Director) and Keira Park (Marketing and Comms Manager) from Alongside, formerly Julian House, to unpack how the Bath-based charity rebuilt its identity from the ground up after a legal dispute forced a name change. From stakeholder research to donor retention, this is a masterclass in how to lead a rebrand from inside a small charity team, without a big agency and without losing the trust you've spent decades building. In this episode: Why Alongside chose to treat a legally forced name change as a strategic opportunity, not just a compliance problemHow the team ran stakeholder consultation with donors, staff and trustees at every stage of the naming and design process, checking back in repeatedly rather than asking once and moving onWhy they decided to lead the rebrand in-house, using targeted external support from a specialist agency rather than a full-service consultancyThe practical challenges of a charity rebrand rollout: budgeting, running down old stock, IT systems, and keeping "formerly Julian House" visible during the transitionHow the comms and fundraising teams managed donor anxiety around the change, including direct debit continuity and stewardship of long-standing supportersAdvice for any charity considering a rebrand: do the brief work before you touch a single name, and be ready to article your due diligence to a nervous board Learn more about Alongside's work supporting people facing social exclusion across the South West of England, and follow their journey as the new brand continues to roll out. If you're leading, or thinking about leading, a charity rebrand of your own, we'd love to hear from you. Get in touch at thecharityshowpod@gmail.com. Know a small charity doing brilliant work that deserves a shout out on the show? Drop us a line at the same address, we'd love to feature them. If you enjoy the show, please follow, rate and review us wherever you get your podcasts. It really does help other charity people find us. Guest links: Alongside: alongsidecharity.org.uk/DCHS: boost-dchs.orgAlex, The Leukodystrophy Charity: alextlc.org/ Get involved: Listen to The Charity Show on Spotify, Apple Podcasts, or your favourite platformEmail us at thecharityshowpod@gmail.comSend a voice message to TheCharityShowFind every link you need: https://linktr.ee/thecharityshowEnjoyed the episode? Leave a five-star review and follow/subscribe to support the show! 💡 If you enjoyed this episode, hit follow or subscribe on your podcast app, and please leave us a five-star rating — it helps more people find conversations with real charity experts across the UK. This episode is produced by The Good Studio – Creating great content for good causes. From podcasts and campaigns to film and copywriting, The Good Studio helps charities tell powerful stories that make people care.👉 Find out more at www.thegoodstudio.co.uk