Why Brittany Fox stopped waiting for permission and built a funded customer journey mapping tool. In this episode of Flip the Focus, Jen and Producer Nico sit down with Brittany Fox, founder of Nevam, for a conversation about what happens when a sharp operator stops seeing mess as a nuisance and starts seeing it as a market. Britt’s story is one of founder conviction: she went from marketing and consulting across huge systems to building a customer journey mapping tool designed to expose the cracks, connect the dots, and turn invisible friction into something businesses can actually act on. Britt doesn’t just talk about building a product, she talks about building the right thing. After years of watching teams bury insights in spreadsheets, dead emails, PowerPoints, and disconnected tools, she built Nevam to give businesses a shared view of the customer journey, so the work stops stalling in theory and starts moving in reality. It’s a tool for clarity, for alignment, and for finally making the invisible visible. And what makes this episode land is Brittany herself: A rare, funded female founder in a system that still vastly underfunds women, underestimates operators, and rewards polished noise over actual insight. Brittany is now in a place of real confidence; not the performative kind, but the kind that comes from knowing exactly what she’s solving, why it matters, and how to land funders who back her hard enough to build it her way. You’ll hear why she chose to sell the house and create room to bet on herself, and how confidence can be built through action, not just mindset. This is a story about momentum, clarity, and the powerful simplicity of knowing that if you want the system to change, sometimes you have to build the thing that the system was missing. If you love this episode, subscribe, leave a star rating, and give us a quick review. It helps more people find the show and supports our mission to share stories from leaders shaping tomorrow’s tech, startups, and female-founded innovation — like Brittany Fox, Amy McLennan, Victor Dominello, Cindy Gallop, Ida Tin and more.