The Digital Healthcare Experience

Taylor Healthcare

The world of healthcare is rapidly evolving. Join us in exploring the trends, strategies and innovations that are reshaping the industry. Powered by Taylor Healthcare, the Digital Healthcare Experience is a platform for conversations with leaders on the forefront of the digital healthcare revolution. Watch our videos on YouTube @TheDigitalHealthcareExperience This podcast is your gateway to the latest trends and breakthroughs in digital health. In each episode our hosts from Taylor Healthcare interview top healthcare leaders, innovators and entrepreneurs who are pushing the boundaries of what's possible with emerging technologies like AI, telemedicine and data analytics. If you're a healthcare professional, IT leader, digital health enthusiast or just looking to stay updated on the healthcare industry, this channel provides you with actionable insights and expert perspectives. We cover digital transformation, patient engagement tactics, cutting-edge health tech solutions and much more. Subscribe so you never miss an episode of The Digital Healthcare Experience podcast—where we bring you the stories that are shaping the future of healthcare. The Digital Healthcare Experience Podcast Powered by Taylor Healthcare Produced by Naomi Schwimmer Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

  1. Through the Looking Glass: A Healthcare Cautionary Tale | With Kathryn Biasotti, Principal at KB Consulting

    May 27

    Through the Looking Glass: A Healthcare Cautionary Tale | With Kathryn Biasotti, Principal at KB Consulting

    When even a seasoned healthcare professional can't navigate the system safely, what would the average patient or family do? We connected with Kathryn Biasotti, a nurse leader and patient safety advocate with more than 30 years of experience in healthcare operations, risk management, and quality. Kathryn shares a deeply personal story of loss that exposes how communication breakdowns and documentation gaps can lead to devastating outcomes, even in well intentioned systems. Watch the video version here. Chapter Timestamps 00:00 Preview clip 00:57 Welcome to The Digital Healthcare Experience 01:23 Introduction to Kathryn Biasotti 02:11 A personal story of loss and missed opportunities 02:57 Breakdown in communication and care coordination 04:17 Lack of transparency and delayed interventions 06:41 What would the average family do without medical knowledge 08:07 Structural failures and systemic gaps in care 09:07 What the Patient Safety Structural Measure aims to fix 12:25 Communication failures and the risk of litigation 14:02 Why communication remains the leading cause of safety events 15:27 The role of patient advocacy and leadership accountability 17:06 Building a culture of safety from the top down 18:48 The role of AI in improving patient safety 21:08 Alert fatigue and the human factor in technology 23:56 Implementing AI responsibly in healthcare systems 25:37 The most important takeaway for healthcare leaders   Connect with Kathryn on LinkedIn at https://www.linkedin.com/in/kathryn-biasotti-49680611b/ Find Kathryn's work at https://www.pfps.us #digitalhealth #patientsafety #healthcareinnovation #riskmanagement #healthcareai #patientexperience Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    28 min
  2. Transforming Healthcare at the Speed of Trust | With Dr. David Lubarsky, CEO at WMCHealth Network

    May 13

    Transforming Healthcare at the Speed of Trust | With Dr. David Lubarsky, CEO at WMCHealth Network

    If healthcare transformation seems slow, it's because people, process, and trust must catch up with the tech. In this episode we sit down with Dr. David Lubarsky, CEO of Westchester Medical Center Health Network. Named one of Modern Healthcare's 100 Most Influential People in Health Care, Dr. Lubarsky shares real world lessons on turning innovation into measurable outcomes. Watch the video version here. We explore how health systems can successfully adapt and adopt AI-driven innovation without losing sight of the human side of care. From improving sepsis mortality outcomes to overcoming frontline resistance to AI, this conversation dives into what it really takes to drive meaningful change in healthcare. Chapter Timestamps: 00:00 Preview clip 01:16 CEO perspective on digital transformation in healthcare 02:26 Why people, process, and technology must work together 04:10 Overcoming resistance to AI: lessons from sepsis care 08:11 How to prioritize high-impact AI initiatives 11:00 Using AI to identify missed care and save lives 13:24 AI as a force multiplier for clinicians 15:12 Leading change and addressing workforce concerns 18:02 Reducing inefficiencies between providers and payers 20:10 Governance, transparency, and ethical AI oversight 24:02 Continuous monitoring and the evolution of AI systems 29:41 Keeping patients at the center of digital health  This episode offers valuable insights for healthcare executives, clinical leaders, digital health innovators, and anyone navigating transformation in modern healthcare. Connect with Dr. Lubarsky on LinkedIn at https://www.linkedin.com/in/davidlubarsky Find Dr. Lubarsky's work at https://www.wmchealth.org/ #aiinhealthcare #digitalhealth #artificialintelligence #healthcareinnovation #patientsafety #healthcaretechnology Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    34 min
  3. Decoding the New Landscape of Healthcare Branding | With Timothy Brown, Chief Communications Officer at Stony Brook Medicine

    Apr 29

    Decoding the New Landscape of Healthcare Branding | With Timothy Brown, Chief Communications Officer at Stony Brook Medicine

    The way patients find and choose care is changing fast. One thing is clear: Your digital presence is your brand. We sat down with Timothy Brown, Chief Communications and Marketing Officer at Stony Brook Medicine, to explore how modern health systems are rethinking marketing, technology, and patient engagement. Timothy shares how academic medical centers are navigating increased competition, shifting patient expectations, and rapid changes in digital behavior. From CRM adoption and patient journey mapping to social media strategy, SEO, and AI driven search, this conversation offers a behind the scenes look at how marketing and communications can directly impact access, trust, and outcomes in healthcare. This episode is especially relevant for healthcare leaders, marketers, digital strategists, and anyone reimagining how health systems connect with patients in an increasingly consumer driven world. Timestamps: 00:00 Preview Clip 00:51 Guest introduction and background 03:16 What makes academic medical centers different 05:13 Why marketing technology lagged in healthcare 07:09 Consumerism and generational shifts in healthcare 10:46 Patient acquisition, retention, and CRM strategy 14:53 Social media as a healthcare growth engine 18:44 Service design, journey mapping, and patient engagement 23:08 Digital presence, brand perception, and innovation 27:47 Proving marketing impact with data and analytics 31:01 What excites Tim about the future of healthcare marketing Connect with Timothy on LinkedIn at https://www.linkedin.com/in/timothy-brown-01339535 Find Timothy's work at https://www.stonybrookmedicine.edu #healthtech #healthcareinnovation #socialmediastrategy #contentmarketing #brandgrowth #techinnovation Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    35 min
  4. Healthcare AI Reality Check: What's Working & What's Next | With Scott Becker, Founder & Publisher at Becker's Healthcare

    Apr 15

    Healthcare AI Reality Check: What's Working & What's Next | With Scott Becker, Founder & Publisher at Becker's Healthcare

    It's not every day you get to sit down with a healthcare icon. In this episode we're joined by Scott Becker, Founder and Publisher of Becker's Healthcare, for a wide‑ranging discussion on how artificial intelligence is transforming healthcare today. Scott brings a rare perspective shaped by decades at the intersection of healthcare operations, investing, law, and media. He breaks down where AI is delivering measurable ROI across health systems, where expectations may still be ahead of reality, and how healthcare leaders should be thinking about enterprise adoption, clinical applications, and long‑term strategy.  The conversation covers ambient clinical documentation, revenue cycle automation, enterprise AI deployment, workforce shortages, and more. Scott also shares boardroom‑level insights on risk, regulation, and governance, along with what the next 5 to 10 years could hold for new care models powered by AI. We close with a discussion of Scott's newest book, Building Great Businesses, and the core frameworks behind building, scaling, and leading enduring organizations.  If you are a healthcare executive, founder, investor, or technology leader navigating the future of AI in healthcare, this episode offers grounded insight without the hype. Connect with Scott on LinkedIn at https://www.linkedin.com/in/scottbeckermw Find Scott's work at https://www.beckershospitalreview.com Pre-order Scott's new book, Building Great Businesses on Amazon! https://a.co/d/02f7hqIO Timestamped chapters 00:00 Preview clip  00:55 Welcome to The Digital Healthcare Experience and introduction to Scott Becker 03:50 The origin of Becker's Healthcare and scaling a digital‑first media brand 08:25 Where AI is delivering real value in healthcare today 12:35 Ambient documentation, revenue cycle automation, and early AI wins 17:00 Enterprise AI, clinical use cases, and physician shortages 23:40 Problem‑led innovation vs AI hype and point solutions 30:35 The future of AI, new care models, and workforce transformation 32:15 Building Great Businesses and lessons on leadership and scale #DigitalHealthcare #HealthcareAI #AIinHealthcare #HealthIT #HealthcareLeadership #HealthcareInnovation #HealthcareTechnology #HealthTech #BeckersHealthcare #HealthcarePodcast #digitalhealth  Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    37 min
  5. Foolproof? A Healthcare Guide to Ransomware Attacks | With Beth Waller, Cybersecurity & Data Privacy Chair at Woods Rogers

    Apr 1

    Foolproof? A Healthcare Guide to Ransomware Attacks | With Beth Waller, Cybersecurity & Data Privacy Chair at Woods Rogers

    Healthcare ransomware attacks continue to accelerate, causing widespread disruption across healthcare systems while putting sensitive patient data and lives at serious risk. In this episode, we sat down with a leading healthcare cybersecurity expert who has been in the trenches responding to hundreds of ransomware attacks.  Watch the video version here. Beth Waller, Chair of Cybersecurity and Data Privacy Practice at Woods Rogers, breaks down what you need to know before, during, and after a cyber incident. Beth shares insights from real-world healthcare ransomware response engagements, covering why healthcare is such a prime target, common cybersecurity blind spots, how organizations should prepare, and what actually happens in the critical first hours after an attack. The conversation also dives into media response, cyber insurance, ransomware negotiations, class action lawsuits, business continuity, and the growing impact of AI on cybersecurity and data privacy. This episode is essential listening for healthcare executives, CIOs, CISOs, compliance leaders, risk management teams, and anyone responsible for protecting patient data and keeping clinical operations running. Chapters and timestamps 0:00 Teaser and show intro 01:29 Beth Waller background and role 03:05 Why healthcare is a ransomware target 04:18 Systems complexity and legacy risk 05:52 Sensitive patient data and extortion 06:07 Cybersecurity hygiene fundamentals 07:30 Incident response planning basics 08:02 Legal privilege and counsel involvement 09:00 Media exposure and crisis communications  11:39 Ransomware disclosure considerations 12:46 Class actions and litigation risk 15:26 Unified communications and vendors 17:05 First hours after a ransomware attack 18:05 Cyber insurance strategy 21:56 Ransom negotiations and OFAC issues 25:45 Backup testing and recovery readiness 27:07 Patient care continuity and downtime 32:03 AI, cybersecurity, and future risks 32:50 Closing thoughts and wrap-up   Connect with Beth on LinkedIn at https://www.linkedin.com/in/beth-burgin-waller-67a239105 Find Beth's work at https://www.woodsrogers.com Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    34 min
  6. The Stakes Are High: Building AI Guardrails in Healthcare | With Dave Trier, CEO at ModelOp

    Mar 18

    The Stakes Are High: Building AI Guardrails in Healthcare | With Dave Trier, CEO at ModelOp

    Innovation is moving at breakneck speed right now. As AI agents begin entering healthcare workflows, that momentum brings incredible opportunity and very real risk. We sat down with David Trier, CEO at ModelOp, to talk about why traditional oversight and manual workflows can't keep up with the pace of agentic AI. Every department, from radiology to nursing to operations, is exploring how AI can improve workflows and decision-making. But when the stakes involve patient care, safety, and regulatory scrutiny, providers can't afford to get it wrong. Healthcare organizations need strong governance processes in place to safely scale AI across teams and use cases. Thoughtful guardrails can allow innovation to move fast without putting patients at risk. Watch the video version here. Connect with Dave on LinkedIn at https://www.linkedin.com/in/davidetrier Find Dave's work at https://www.modelop.com Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    35 min
  7. Recalibrating ER Admissions for Precision-Driven Care | With Dr. Tom Scaletta MD, CEO at Auscura

    Mar 4

    Recalibrating ER Admissions for Precision-Driven Care | With Dr. Tom Scaletta MD, CEO at Auscura

    The emergency department is one of the most complex decision environments in healthcare. High stakes. Limited time. Overburdened teams. And one critical question asked over and over again: Admit, or safely send home? With growing resource constraints and increasing demand for care, streamlining admissions is no longer optional. It's strategic. Dr. Tom Scaletta MD, CEO of Auscura, Past President of the American Academy of Emergency Medicine (AAEM), and longtime practicing ER physician, discusses how hospitals can recalibrate ER admission decisions using automation, AI, and data-driven insights.  Watch the video version here. In this conversation, we explore: How ER physicians influence hospital utilization and care pathways Why variation in admission rates represents both risk and opportunity How AI and automation support precision-driven clinical decisions The role of 24/7 case management in improving quality and consistency Why patient perception of value can directly impact care outcomes How healthcare leaders can align clinical excellence with financial sustainability This episode is essential for healthcare executives, hospital leaders, emergency physicians, and anyone navigating the shift toward value-based care and AI-enabled decision support. Follow for more conversations at the intersection of healthcare leadership, innovation, and transformation. Connect with Dr. Scaletta on LinkedIn at https://www.linkedin.com/in/tomscaletta Find Dr. Scaletta's work at https://www.auscura.com Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    32 min
  8. The Reality Paradox: VR and Biogravitational Medicine | With Dr. Brennan Spiegel, Dir of Health Services Research at Cedars-Sinai

    Feb 18

    The Reality Paradox: VR and Biogravitational Medicine | With Dr. Brennan Spiegel, Dir of Health Services Research at Cedars-Sinai

    This one stretches the mind in the best way. What if gravity is the most overlooked force in modern medicine? In this episode, we sit down with Dr. Brennan Spiegel, Professor of Medicine and Public Health, Director of Health Services Research at Cedars-Sinai, and Director of the Cedars-Sinai Center for Virtual Medicine and Health System Transformation. We explore bio-gravitational medicine, a groundbreaking framework connecting physics, perception, virtual reality, and human physiology. Watch the video version here. We discuss: How humans evolved to regulate against and stand up to gravity The Reality Paradox and simulation theory in healthcare Why artificial environments may disrupt mind-body balance How virtual reality (VR) can literally "lift" your state of being Why virtual experiences can create real biological change How VR may restore biophilia and reconnect us with our biological origins Why even our perception of gravity influences HRV, cortisol, and mental health What healthcare leaders must consider when designing digital health platforms As digital health accelerates, this conversation challenges us to rethink how technology interacts with human biology. Can simulation realign us with our evolutionary roots? If you're a healthcare executive, clinician, or digital health innovator, this episode will expand how you think about mind-body medicine and the future of healing. Stay tuned for more conversations at the intersection of healthcare innovation, AI, leadership, and patient-centered care. Connect with Dr. Spiegel on LinkedIn: https://www.linkedin.com/in/brennan-spiegel-md-mshs-2938a4142 Find Dr. Spiegel's work at the links below. His website: https://www.brennanspiegelmd.com His NEW book "PULL: How Gravity Shapes Your Body, Steadies the Mind, and Guides our Health": https://www.amazon.com/Pull-Gravity-Shapes-Steadies-Guides/dp/1250371384#averageCustomerReviewsAnchor Take the QUIZ to discover your "gravi-type" here: https://www.brennanspiegelmd.com/pull#gravitypequiz "The Gravity Doctors" Podcast: https://thegravitydoctors.com/  His book "VRx: How Virtual Therapeutics Will Revolutionize Medicine": https://www.amazon.com/VRx-Virtual-Therapeutics-Revolutionize-Medicine/dp/1541699769   Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    32 min
5
out of 5
39 Ratings

About

The world of healthcare is rapidly evolving. Join us in exploring the trends, strategies and innovations that are reshaping the industry. Powered by Taylor Healthcare, the Digital Healthcare Experience is a platform for conversations with leaders on the forefront of the digital healthcare revolution. Watch our videos on YouTube @TheDigitalHealthcareExperience This podcast is your gateway to the latest trends and breakthroughs in digital health. In each episode our hosts from Taylor Healthcare interview top healthcare leaders, innovators and entrepreneurs who are pushing the boundaries of what's possible with emerging technologies like AI, telemedicine and data analytics. If you're a healthcare professional, IT leader, digital health enthusiast or just looking to stay updated on the healthcare industry, this channel provides you with actionable insights and expert perspectives. We cover digital transformation, patient engagement tactics, cutting-edge health tech solutions and much more. Subscribe so you never miss an episode of The Digital Healthcare Experience podcast—where we bring you the stories that are shaping the future of healthcare. The Digital Healthcare Experience Podcast Powered by Taylor Healthcare Produced by Naomi Schwimmer Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach