Managed Chaos Podcast

Katrina Purcell

Welcome to the Managed Chaos podcast, where host, Katrina Purcell gives you the startup business rundown in less time than it takes you to get to work. You can find Katrina on all of your favorite podcasting apps as well as on Instagram and YouTube, where we are @managedchaospodcast. For additional resources or to continue the conversation, you can find Katrina Purcell on LinkedIn. https://www.linkedin.com/in/katrina-purcell/ https://www.themanagedchaospodcast.com/

  1. 4d ago

    S3 Ep 21 Bringing Clarity to the Chaos

    A great strategy means nothing if your team can't execute it. And most of the time, the problem isn't the people — it's the clarity. Jenn Ravalli is back for her third of the go-to-market arc, and this one is all about the messy middle of rapid growth. What breaks first when you scale too fast, how to build a team that can actually execute the vision, and why the gap between what the board wants and what the reps are doing is almost always a clarity problem, not a performance problem. In this episode, we cover: Your CRM Data: The moment growth starts outpacing process, dirty data takes over, and suddenly you can't see what's real or what's actually working.High-Performing GTM Teams: It's not about hiring superstars. It's about daily alignment, shared goals, and mutual accountability. Revenue Doesn't Happen Overnight: Whether it's a new hire, a product build, or a marketing strategy, no investment pays off in less than a quarter. Translate the Board's Vision to the Floor: If your frontline reps can connect their daily metrics all the way up to the CEO's quarterly goal can't, you have a clarity problem. Memorable Quote: "Most organizations make the mistake that they build their plan top-down instead of bottom-up. You're setting your whole team to fail." — Jenn Ravalli 🎙️ ABOUT THE GUEST Jenn Ravalli is a Go-To-Market executive with more than 15 years of experience building scalable growth engines across startups, scale-ups, and global enterprises. As the Founder of Maverick Meridian, she partners with founders and executive teams who are tired of boring, reactive, disconnected go-to-market tactics to build modern GTM systems that resonate with buyers and withstand investor scrutiny. Jenn is deeply committed to building talent alongside results. She is a passionate advocate for developing leaders, mentoring high-potential talent, and creating environments where ambitious teams can grow, perform, and lead. Connect with Jenn: https://www.linkedin.com/in/jenniferravalli/ Maverick Meridian: https://maverickmeridian.com/ 🚀 ABOUT MANAGED CHAOS Managed Chaos is the podcast for startup founders, COOs, and leaders who are tired of the fluff. We give you the startup business rundown in less time than it takes to get to work. Hosted by Katrina Purcell. 🔗 CONNECT WITH US Website: www.themanagedchaospodcast.com LinkedIn: https://www.linkedin.com/in/katrina-purcell Instagram: https://www.instagram.com/managedchaospodcast ✨ Special Offer from Pobl.io Outsourcing your US tech talent should not be hard. With pobl.io you will get high-quality teams on demand and enjoy huge cost savings for your business. Try it now at pobl.io. Mention the amazing Managed Chaos when you email us and get a free market data report. Loved this episode? Hit the "Follow" button so you don't miss our next episode.

    15 min
  2. Jun 3

    S3 Ep 20 Hope Is Not a Pipeline Strategy

    Your pipeline isn't a sales problem. It's a strategy problem — and the data will tell you exactly where things went wrong. Most founders think a stalled pipeline means someone on the team dropped the ball. But Jenn Ravalli says the real culprit is almost always upstream: misaligned teams, undefined qualification criteria, and a go-to-market strategy that nobody actually agreed on. In this episode, Katrina and Jenn dig into why your pipeline looks the way it does — and the concrete frameworks that fix it before it costs you revenue. In this episode, we cover: Your Pipeline Has a Strategy Problem: A pipeline full of leads that won't convert is almost never an execution failure. The Founder-to-Sales-Leader Handoff: Jen explains why getting aligned on the definition of a qualified opportunity has to happen before anything else.Stop Letting a Dirty Pipeline Run Your Numbers: MQLs, SQLs, and why Jen would rather qualify out aggressively than let the wrong leads clog your funnel.The SLA That Ends Sales vs. Marketing Wars: A Service Level Agreement isn't just paperwork. Memorable Quote: "If your teams are just hunting anything that moves, you're going to end up with serious problems and a pipeline that doesn't convert to revenue." — Jenn Ravalli 🎙️ ABOUT THE GUEST Jenn Ravalli is a Go-To-Market executive with more than 15 years of experience building scalable growth engines across startups, scale-ups, and global enterprises. As the Founder of Maverick Meridian, she partners with founders and executive teams who are tired of boring, reactive, disconnected go-to-market tactics to build modern GTM systems that resonate with buyers and withstand investor scrutiny. Jenn is deeply committed to building talent alongside results. She is a passionate advocate for developing leaders, mentoring high-potential talent, and creating environments where ambitious teams can grow, perform, and lead. Connect with Jenn: https://www.linkedin.com/in/jenniferravalli/ Maverick Meridian: https://maverickmeridian.com/ 🚀 ABOUT MANAGED CHAOS Managed Chaos is the podcast for startup founders, COOs, and leaders who are tired of the fluff. We give you the startup business rundown in less time than it takes to get to work. Hosted by Katrina Purcell. 🔗 CONNECT WITH US Website: www.themanagedchaospodcast.com LinkedIn: https://www.linkedin.com/in/katrina-purcell Instagram: https://www.instagram.com/managedchaospodcast ✨ Special Offer from Pobl.io Outsourcing your US tech talent should not be hard. With pobl.io you will get high-quality teams on demand and enjoy huge cost savings for your business. Try it now at pobl.io. Mention the amazing Managed Chaos when you email us and get a free market data report. Loved this episode? Hit the "Follow" button so you don't miss our next episode.

    15 min
  3. May 27

    S3 Ep 19 Your Sales Plan Is Not a GTM Strategy

    Cheap GTM is expensive. And most founders don't find out until it's too late. A go-to-market strategy isn't just a sales plan, and if you're treating it like one, you're already behind. Katrina sits down with Jenn Ravalli, founder of Maverick Meridian and go-to-market executive with 15+ years of experience building scalable growth engines across startups, scale-ups, and global enterprises. In our first episode together, Jenn breaks down what a real GTM strategy looks like, where early-stage founders are quietly hemorrhaging money, and the one diagnostic she runs the moment she walks into a chaotic, high-growth startup. In this episode, we cover: Defining GTM: What it is, who should own it, and why a true go-to-market strategy requires aligning Product, Marketing, AND Customer Success.The "Cheap, Fast, Good" Trap: Why founders misidentify expensive mistakes as cost savings and how to avoid the same fate.Content Without Promotion Is a Waste: Why building tons of disconnected content with no promotion strategy is one of the silent killers of early GTM budgets.The First Framework: The first audit Jenn runs when she walks into a startup in chaos and why it helps fix the problem. Memorable Quote: "When you are really trying to make your go-to-market sing, the more focus that you can put on it, the better. Niching down into who is really an in-market buyer gives you so much more focus on how you're using your dollars." — Jenn Ravalli 🎙️ ABOUT THE GUEST Jenn Ravalli is a Go-To-Market executive with more than 15 years of experience building scalable growth engines across startups, scale-ups, and global enterprises. As the Founder of Maverick Meridian, she partners with founders and executive teams who are tired of boring, reactive, disconnected go-to-market tactics to build modern GTM systems that resonate with buyers and withstand investor scrutiny. Jenn is deeply committed to building talent alongside results. She is a passionate advocate for developing leaders, mentoring high-potential talent, and creating environments where ambitious teams can grow, perform, and lead. Connect with Jenn: https://www.linkedin.com/in/jenniferravalli/ Maverick Meridian: https://maverickmeridian.com/ 🚀 ABOUT MANAGED CHAOS Managed Chaos is the podcast for startup founders, COOs, and leaders who are tired of the fluff. We give you the startup business rundown in less time than it takes to get to work. Hosted by Katrina Purcell. 🔗 CONNECT WITH US Website: www.themanagedchaospodcast.com LinkedIn: https://www.linkedin.com/in/katrina-purcell Instagram: https://www.instagram.com/managedchaospodcast ✨ Special Offer from Pobl.io Outsourcing your US tech talent should not be hard. With pobl.io you will get high-quality teams on demand and enjoy huge cost savings for your business. Try it now at pobl.io. Mention the amazing Managed Chaos when you email us and get a free market data report. Loved this episode? Hit the "Follow" button so you don't miss our next episode.

    13 min
  4. May 20

    S3 EP 18 Stop Gatekeeping Yourself - Dream Out Loud

    Stop waiting to be discovered. Nobody's coming to find you. You've been holding back your wins, quietly doing the work, and telling yourself you'll share it when the time is right. But what if staying silent was actually the selfish move? Katrina sits down with Taylor Harrington for the final episode of their four-part arc to talk about why the founders who build in public, dream out loud, and embrace the wavy path are the ones who end up exactly where they were meant to be. In this episode, we cover: Identity Capital: Why building in public isn't just about sharing professional wins, it's about showing the world who you are.Dream Out Loud: How Taylor booked an entire podcast tour by declaring she was going on one before she had a single episode confirmed.The Lurkers Are Watching: Why your "failed" post might be exactly what someone needed to hear that day.The Wavy Path: Why careers aren't ladders and why you need to trust you're heading somewhere really good. Memorable Quote: "If you don't share your work, if you don't share your ideas, if you don't share who you are — what if that was selfish? What if you thought of it as being selfish, because you were keeping that just for yourself, and you weren't putting it out there in the world for someone else to learn from." — Taylor Harrington 🎙️ ABOUT THE GUEST Taylor Harrington is a community experience designer, speaker, and the biggest cheerleader for spending more time doing what you love—and making your big dreams happen. She’s the Head of Community at Dreamers & Doers, a highly curated, award-winning community and PR Hype Machine™ that amplifies extraordinary women entrepreneurs and leaders. Connect with Taylor: https://www.linkedin.com/in/heytayhar Work with Taylor: www.taylor-harrington.com Dreamers & Doers: www.dreamersdoers.com 🚀 ABOUT MANAGED CHAOS Managed Chaos is the podcast for startup founders, COOs, and leaders who are tired of the fluff. We give you the startup business rundown in less time than it takes to get to work. Hosted by Katrina Purcell. 🔗 CONNECT WITH US Website: www.themanagedchaospodcast.com LinkedIn: https://www.linkedin.com/in/katrina-purcell Instagram: https://www.instagram.com/managedchaospodcast ✨ Special Offer from Pobl.io Outsourcing your US tech talent should not be hard. With pobl.io you will get high-quality teams on demand and enjoy huge cost savings for your business. Try it now at pobl.io. Mention the amazing Managed Chaos when you email us and get a free market data report. Loved this episode? Hit the "Follow" button so you don't miss our next episode.

    16 min
  5. May 13

    S3 Ep 17 Say No to Coffee Chats: Do This Instead

    The best networkers in the room aren't the loudest ones. They're the ones asking the best questions. You've been dreading the small talk, rehearsing your introduction, and leaving events exhausted when the whole time, the best networking move was just asking a better question. Katrina sits down with Taylor Harrington to talk about how introverts and extroverts alike can ditch the awkward "what do you do?" and build real, fast connections. In this episode, we cover: Deep Connections Over Small Talk: How Taylor engineers structured small-group moments at every event for the introverts we all know and love."For Work or For Fun?": The one reframe that instantly dissolves the most dreaded networking question, and puts you back in control of where the conversation goes.The No-Coffee-Chat Rule: Why Taylor hasn't said yes to a virtual coffee chat in years, what she does instead, and how Beep voice notes let her show up more meaningfully.The No-Plans Monday: How hitting a wall led Taylor to a rule she hasn't broken in four years.Memorable Quote: "Remember that you're in a power position. If you could take that conversation literally anywhere, a new question or pivoting the conversation is up to you as well, not just the person who asked that first question." — Taylor Harrington 🎙️ ABOUT THE GUEST Taylor Harrington is a community experience designer, speaker, and the biggest cheerleader for spending more time doing what you love—and making your big dreams happen. She’s the Head of Community at Dreamers & Doers, a highly curated, award-winning community and PR Hype Machine™ that amplifies extraordinary women entrepreneurs and leaders. Connect with Taylor: https://www.linkedin.com/in/heytayhar Work with Taylor: www.taylor-harrington.com Dreamers & Doers: www.dreamersdoers.com 🚀 ABOUT MANAGED CHAOS Managed Chaos is the podcast for startup founders, COOs, and leaders who are tired of the fluff. We give you the startup business rundown in less time than it takes to get to work. Hosted by Katrina Purcell. 🔗 CONNECT WITH US Website: www.themanagedchaospodcast.com LinkedIn: https://www.linkedin.com/in/katrina-purcell Instagram: https://www.instagram.com/managedchaospodcast ✨ Special Offer from Pobl.io Outsourcing your US tech talent should not be hard. With pobl.io you will get high-quality teams on demand and enjoy huge cost savings for your business. Try it now at pobl.io. Mention the amazing Managed Chaos when you email us and get a free market data report. Loved this episode? Hit the "Follow" button so you don't miss our next episode.

    16 min
  6. May 6

    S3 Ep 16 Design Thinking for Non-Designers

    You don't need a design degree. You need to notice where the magic is missing. You've been so focused on the agenda, the slides, and the logistics that you've forgotten the part people actually remember: how it felt. Katrina sits down with Taylor Harrington to talk about why experience design isn't a discipline reserved for creatives, and how anyone can engineer moments of surprise, delight, and human connection into their business. In this episode, we cover: The Designer Reframe: Where are the empty spaces where interesting things can happen, and why experience design has everything to do with creating containers.The Confetti Moment: Why separating the logistics from the magic is the key to finding your signature "confetti moment."Sonder in Sales: Why reminding people you're a human being is still the most underrated sales strategy.The Pre-Event Ritual: How to get attendees in the right headspace 20-minutes before they arrive at your event.Memorable Quote: "My interpretation of designer is more about how do I create containers that matter for people, to have the interesting interactions that they do." — Taylor Harrington 🎙️ ABOUT THE GUEST Taylor Harrington is a community experience designer, speaker, and the biggest cheerleader for spending more time doing what you love—and making your big dreams happen. She’s the Head of Community at Dreamers & Doers, a highly curated, award-winning community and PR Hype Machine™ that amplifies extraordinary women entrepreneurs and leaders. Connect with Taylor: ⁠https://www.linkedin.com/in/heytayhar/⁠ Work with Taylor: ⁠www.taylor-harrington.com⁠ Dreamers & Doers: ⁠www.dreamersdoers.com⁠ 🚀 ABOUT MANAGED CHAOS Managed Chaos is the podcast for startup founders, COOs, and leaders who are tired of the fluff. We give you the startup business rundown in less time than it takes to get to work. Hosted by Katrina Purcell. 🔗 CONNECT WITH US Website: ⁠www.themanagedchaospodcast.com ⁠ LinkedIn: ⁠https://www.linkedin.com/in/katrina-purcell/⁠ Instagram: ⁠https://www.instagram.com/managedchaospodcast⁠ ✨ Special Offer from Pobl.io Outsourcing your US tech talent should not be hard. With pobl.io you will get high-quality teams on demand and enjoy huge cost savings for your business. Try it now at pobl.io. Mention the amazing Managed Chaos when you email us and get a free market data report. Loved this episode? Hit the "Follow" button so you don't miss our next episode.

    17 min
  7. Apr 29

    S3 Ep 15 Stop Planning, Start Doing: The Minimum Viable Community

    You don't need a strategy deck. You need to introduce two people. You've been building the perfect plan — the platform, the logo, the content calendar. But what if the only thing standing between you and a real community is just... starting? Katrina sits down with Taylor Harrington, community experience designer and head of community at Dreamers & Doers, to talk about why founders chronically over-plan and under-do, and how the "minimum viable" mindset unlocks momentum faster than any strategy ever will. In this episode, we cover: Who's It For & What's It For: If you can't answer both specifically, you don't have a project yet.The Community Architect: How Taylor built a thriving community from a 23-person WhatsApp group at Groove.The Niche-Down Fear: Why early-stage founders resist specificity and how targeted experimentation actually reveals your ideal customer.The Hell Yes List: Why your first five attendees, members, or customers should already love you. Memorable Quote: "What makes a great community is not, 'Here's your community on a silver platter, enjoy it!' Building a great community means leaving opportunity for people to make it feel like their own." — Taylor Harrington 🎙️ ABOUT THE GUEST Taylor Harrington is a community experience designer, speaker, and the biggest cheerleader for spending more time doing what you love—and making your big dreams happen. She’s the Head of Community at Dreamers & Doers, a highly curated, award-winning community and PR Hype Machine™ that amplifies extraordinary women entrepreneurs and leaders. Connect with Taylor: https://www.linkedin.com/in/heytayhar/ Work with Taylor: www.taylor-harrington.com Dreamers & Doers: www.dreamersdoers.com 🚀 ABOUT MANAGED CHAOS Managed Chaos is the podcast for startup founders, COOs, and leaders who are tired of the fluff. We give you the startup business rundown in less time than it takes to get to work. Hosted by Katrina Purcell. 🔗 CONNECT WITH US Website: www.themanagedchaospodcast.com LinkedIn: https://www.linkedin.com/in/katrina-purcell/ Instagram: https://www.instagram.com/managedchaospodcast ✨ Special Offer from Pobl.io Outsourcing your US tech talent should not be hard. With pobl.io you will get high-quality teams on demand and enjoy huge cost savings for your business. Try it now at pobl.io. Mention the amazing Managed Chaos when you email us and get a free market data report. Loved this episode? Hit the "Follow" button so you don't miss our next episode.

    14 min
  8. Apr 22

    S3 Ep 14 Obsession, Focus, and the Art of Saying No

    You should fire yourself from doing admin work. Delegate everything else. You're past the solo founder stage, but not quite big enough to hire a full-time CFO or Head of HR. So what do you do? Katrina Purcell sits down with Adam Spector to talk about why operational obsession is the secret weapon of the best founders, and why back office work is silently killing your ability to scale. In this episode, we cover: The #1 investor signal: What Adam looks for in early-stage founders that predicts unicorn potential.Shiny Object Syndrome: Why focus is the operational superpower most founders never develop, and how obsession is the antidote.The AWS Analogy: Why running your own back office in 2025 is like keeping a server in your garage.Fire Yourself: The specific tasks (payroll, onboarding, accounts payable, compliance letters) founders should never touch again and why.Memorable Quote: "Say no to everything that's not directly related to your product. Delegate everything else." — Adam Specter 🎙️ ABOUT THE GUEST 4x founder, angel investor in 200+ startups (14 unicorns), and Founder & CEO of Chore. Former product/ops leader at Twitter, Symantec, and multiple venture-backed companies. Adam helps founders replace operational chaos with systems that scale. Connect with Adam: https://www.linkedin.com/in/adamspector2/ Work with Chore: https://www.hirechore.com/ 🚀 ABOUT MANAGED CHAOS Managed Chaos is the podcast for startup founders, COOs, and leaders who are tired of the fluff. We give you the startup business rundown in less time than it takes to get to work. Hosted by Katrina Purcell. 🔗 CONNECT WITH US Website: www.themanagedchaospodcast.com LinkedIn: https://www.linkedin.com/in/katrina-purcell/ Instagram: https://www.instagram.com/managedchaospodcast ✨ Special Offer from Pobl.io Outsourcing your US tech talent should not be hard. With pobl.io you will get high-quality teams on demand and enjoy huge cost savings for your business. Try it now at pobl.io. Mention the amazing Managed Chaos when you email us and get a free market data report. Loved this episode? Hit the "Follow" button so you don't miss our next episode.

    15 min
5
out of 5
6 Ratings

About

Welcome to the Managed Chaos podcast, where host, Katrina Purcell gives you the startup business rundown in less time than it takes you to get to work. You can find Katrina on all of your favorite podcasting apps as well as on Instagram and YouTube, where we are @managedchaospodcast. For additional resources or to continue the conversation, you can find Katrina Purcell on LinkedIn. https://www.linkedin.com/in/katrina-purcell/ https://www.themanagedchaospodcast.com/