Wildfires, Floods, and Chaos Communications: Management of Issues, Crises and Disasters

Butterfly Effect Communications, Stories and Strategies

We explore effective strategies for managing misinformation, coordinating resources, and maintaining public trust during wildfires and floods. Hear personal stories from the front lines, lessons from past emergencies, and insights on preparation and training. Our podcast offers valuable knowledge for professionals and anyone interested in crisis communications. Follow Wildfires, Floods, and Chaos Communications and stay informed on managing chaos in disasters, emergencies and crises. Find us on YouTube where you can watch recent episodes: https://youtube.com/playlist?list=PLVR9ZZ8PTuX6NAeUwUcCtdkZxeGh58fJF&si=hSeSjoS5X0nfujTV

  1. Live Friday on the Wildfires, Floods and Chaos Communications Podcast with Tim Conrad

    7H AGO

    Live Friday on the Wildfires, Floods and Chaos Communications Podcast with Tim Conrad

    Send us Fan Mail What's happening right now in crisis communications, emergency management, and issues management - and what should we be talking about?  Live Fridays (could be any day as Tim tries this out) is your space to ask questions, share what you're seeing in the field, and join an honest, real-world conversation about how we prepare for, respond to, and communicate through disasters and crises - in Canada and beyond.  Every Live, Tim Conrad, APR, opens the floor: bring your burning questions, a story from your week, a headline you can't stop thinking about, or a challenge you're navigating right now. Just the conversation this community wants. Whether you work in emergency preparedness, public safety, crisis communications, or disaster recovery - this is your room. Key Themes in this episode: ·         Groupthink Prevention ·         Public Engagement Strategies ·         Crisis Communication Protocols Drop your questions in the chat or in the comments below. 🔔 Subscribe so you never miss a Live Friday Learn more: www.communicationspodcast.com In this episode: 00:00 Introduction to Live Podcasting 02:20 Upcoming Events and Symposiums 05:01 Reflections on Past Wildfires 07:27 The Importance of Communication in Emergencies 10:04 Navigating Difficult Conversations 12:53 Challenging Groupthink in Crisis Management 15:16 Learning from Past Mistakes 18:04 The Role of Training in Emergency Preparedness 20:47 Workshops and Media Training 23:24 Conclusion and Future Plans 25:57 Mastering Public Engagement 26:38 The Importance of Public Participation 27:22 Indigenous Community Engagement 28:52 Crisis Management in Emergencies 33:35 Pathways to Preparedness Project 35:18 Current Emergency Situations in Canada 36:50 Self-Care for Responders 38:57 Video Production in Emergency Response 49:22 Acknowledging Emergency Responders Visit www.communicationspodcast.com for more detailed show info including photos and videos.

    51 min
  2. 3D AGO

    Quick Bits: Honouring a Helper, New Video Episode with Recovery Queen Deb Borsos, and a Live Teaser

    Send us Fan Mail In this Quick Bits update, Tim shares a deeply personal reflection following the recent passing of his mother, Carol Conrad, after a long journey with Alzheimer’s. Through stories from his childhood, Tim explores how his mother’s decades of volunteer work with the Canadian Red Cross shaped his own lifelong commitment to helping people during their hardest moments. This short episode is both a tribute and a reminder: volunteers and helpers often never see the full impact of their work — but it matters, sometimes decades later. Key Themes Remembering Carol Conrad, a dedicated Canadian Red Cross volunteerChildhood memories of the equipment loan program and community helpersHow early exposure to volunteerism shaped Tim’s crisis communications pathThe quiet, often unseen impact of community volunteersGratitude for helpers everywhere - past, present, and futureA brief pause in new episodes and what’s coming nextA special sign‑off dedicated to his mom: “with ice cream and strawberries.”Featured Episode Mention 🎨 Nobody Talks Recovery Like Her with Deb Borsos Now available on the Butterfly Effect Communications YouTube channel, including visual aids to enhance the viewing experience. How to Get Involved Share your story or pitch a guest idea: www.communicationspodcast.comLeave a review or connect with past guests - your appreciation goes a long wayWatch for upcoming live broadcasts on YouTube and LinkedInIn Memory of Carol Conrad  For those wishing to make a donation in her honour, please consider supporting: Alzheimer Society of CanadaTerry Fox FoundationVisit www.communicationspodcast.com for more detailed show info including photos and videos.

    4 min
  3. Nobody Talks About Recovery Like Her | Meet BC's Recovery specialist Deb Borsos, and host Tim Conrad

    MAR 31

    Nobody Talks About Recovery Like Her | Meet BC's Recovery specialist Deb Borsos, and host Tim Conrad

    Send us Fan Mail After a disaster, the world moves on, but communities don’t. In this episode of the Wildfires, Floods and Chaos Communications Podcast, host Tim Conrad talks with Deb Borsos, one of BC’s most respected recovery specialists, about what really happens after the emergency ends. Deb shares decades of hard‑earned wisdom from wildfire zones, flood‑stricken towns, and remote communities in both Canada and Australia. She explains why communication failures can derail recovery, why communities need honesty instead of polished messaging, and how local leadership consistently outperforms outside contractors. From daily unfiltered updates during wildfires to the rise of community‑led recovery movements like DisasterWise in Australia, Deb offers practical, grounded insights for anyone working in emergency management, communications, or local government. If you want to truly understand recovery, this is the episode. When disasters strike, response gets the spotlight, but recovery is where the real work begins. In this episode, host Tim Conrad sits down with Deb Borsos, one of British Columbia’s most respected recovery operations specialists, to talk about what actually happens after the cameras leave and the responders go home. Deb brings decades of experience from rural BC to Australia’s remote communities. She shares candid insights on communication failures, community‑led recovery, the dangers of over‑promising, and why transparency matters more than polished messaging. This conversation is a masterclass for emergency managers, communicators, elected officials, and anyone who cares about what happens after disaster headlines fade. Resources offered by Deb: Books - When the Dust Settles, Suzy Easthope; A Paradise Built in Hell, Rebecca Solnit What You’ll Learn Why communications is the weakest link in recovery — and how to fix itHow recovery begins during response, not afterWhy communities need truth, not protectionThe importance of local leadership vs. outside contractorsHow Australia’s rural communities are redefining community‑led recoveryWhy “build back better” often misses the markThe power of timely, honest, unfiltered updatesHow small communities can lead without being incorporatedWhy responders must remember: you are a guest in someone else’s communityVisit www.communicationspodcast.com for more detailed show info including photos and videos.

    59 min
  4. From Evacuee to Emergency Manager: Robert Cosma on Indigenous Leadership | The emergency program manager for the Tŝilhqot’in National Government joins host Tim Conrad, APR

    MAR 18

    From Evacuee to Emergency Manager: Robert Cosma on Indigenous Leadership | The emergency program manager for the Tŝilhqot’in National Government joins host Tim Conrad, APR

    Send us Fan Mail Episode Overview In this powerful conversation, Indigenous emergency program manager Robert Cosma shares his journey from evacuee to one of the most respected emergency leaders in the Cariboo region. Robert speaks candidly about the realities of evacuations for First Nations communities, the cultural priorities that shape Indigenous emergency response, and why land, animals, and community must be protected together. Episode Show Notes Guest: Robert Cosma, Emergency Services Manager, Tŝilhqot’in National Government Listen for: 00:00 — The Tŝilhqot’in Story and the Land Colonial history, the Chilcotin War, smallpox, residential schools, and the path to self‑determination. 01:58 — Introducing Robert Cosma Robert’s background, moving west, and how becoming an evacuee changed his life. 04:10 — From Evacuee to Emergency Manager How 2017 shaped Robert’s mission to improve emergency response for First Nations. 06:20 — Family, Identity, and Learning from Elders Stories of Roger Jimmie, cultural teachings, and the responsibility to future generations. 09:00 — Settler Mindsets vs. Indigenous Worldviews Seven‑generation thinking, circles vs. boxes, and how perspective shifts change outcomes. 12:45 — Growing Up Away from Indigenous Identity Robert’s early life, reconnecting with culture, and the contrast between Calgary and the Cariboo. 16:00 — Working with First Nations Communities Pride, land stewardship, and the passion that shapes Indigenous emergency work. 19:40 — Why the Land Matters More Than Infrastructure Animals, berries, hunting, and the long-term impacts of megafires on food systems. 23:10 — Inside the EOC: Cultural Lens in Real Time How Indigenous representation changes decisions, speeds up response, and avoids harm. 27:00 — Tough Conversations and True Collaboration Honesty, trust, and building relationships between Nations and local authorities. 30:15 — Cultural Protocols on the Fireline The Batnuni story, tobacco offerings, and respectful entry into sensitive areas. 33:40 — Evacuations Through an Indigenous Lens Why returning home is complex: food spoilage, generators, pack rats, and land-based living. 37:20 — The Trout Lake Flood Story A personal example of overlooked damage and the consequences of not understanding the land. 40:00 — What Needs to Change in Emergency Management Land-first priorities, community care, and the shift toward Indigenous leadership. 43:00 — Closing Reflections The power of simple conversations, shared learning, and building a better future for the next generations. What We Talk About Robert’s personal journey from Ontario to Nazko and the experiences that led him into emergency managementWhat it feels like to be evacuated for 24 weeks and why that experience changed his lifeHow First Nations communities care for their people during evacuations—elders, families, hunters, and land‑based householdsThe cultural and emotional impacts of being uprooted from the landWhy land, animals, and food systems must be considered in every emergency decisionThe difference between colonial emergency priorities and Indigenous prioritiesHow Indigenous representation inside EOCs changes decisions in real timeThe importance of relationships, trust, and tough conversations between Nations and local authoritiesStories of cultural prVisit www.communicationspodcast.com for more detailed show info including photos and videos.

    1h 8m
  5. Crowds, Crises, and Communication: Three Volunteer Fire Chiefs and 150 Years of Service | Guests Honorary Chief Reid Whynot, Honorary Chief Wayne Thorburne, and Chief Michael Nauss of Nova Scotia’s Bridgewater Fire Department, join host Tim Conrad

    MAR 3

    Crowds, Crises, and Communication: Three Volunteer Fire Chiefs and 150 Years of Service | Guests Honorary Chief Reid Whynot, Honorary Chief Wayne Thorburne, and Chief Michael Nauss of Nova Scotia’s Bridgewater Fire Department, join host Tim Conrad

    Send us Fan Mail This episode brings together nearly 150 years of combined volunteer firefighting experience as three Bridgewater Fire Department leaders, Honorary Chief Reid Whynot, Honorary Chief Wayne Thorburne, and Chief Michael Nauss, sit down to reflect on the department’s 150th anniversary and the evolution of service, technology, and community over a century and a half. Host Tim Conrad guides a conversation filled with history, humour, and hard‑earned wisdom from decades on the front lines. What You’ll Hear in This Episode How fire calls used to be dispatched From rooftop sirens to early pagers and today’s digital systems, the chiefs describe what it was like to get a call before modern communications existed.Stories from the calls that shaped them Propane explosions, downtown block fires, fatality incidents, ice jams, major floods, and multi-day industrial fires. Each chief shares the moments that tested them and the ones they’ll never forget.The evolution of public interaction Crowds used to gather by the hundreds at fire scenes. The chiefs talk about how community expectations, support, and behaviour have changed from the 1970s to today.Volunteer culture across generations What it meant to be a firefighter decades ago, how the role has changed, and why volunteerism remains the backbone of the department’s identity.Leadership under pressure Split-second decisions, mutual aid coordination, and the emotional weight of being responsible for your crew and your community.The calls that impacted the whole town Including the tragic mother‑and‑three‑sons fire, the Lunenburg church fire, and the Main Street fire that threatened to repeat the devastation of 1899, which led to the town’s incorporation.00:00 – Land Acknowledgement & 150‑Year Fire Dept History  00:23 – How Bridgewater’s Fire Service Began (1876)  01:11 – Meet the Three Chiefs: 150 Years of Combined Service  02:00 – How Firefighters Got Calls Before Pagers  05:05 – Sirens, Power Outages & Firehall Renovation Stories  05:55 – Propane Explosion Call: Wayne’s Most Intense Incident  08:48 – Reid’s Toughest Calls: Winter Fires, Fatalities & Fish Plant Blaze  10:12 – Michael’s Hardest Call: Responding to a Friend in Cardiac Arrest  11:21 – The Main Street Fire: Stopping a Downtown Disaster  13:16 – 2023 Bridgewater Floods: 104 Calls in 9 Hours  15:01 – How Public Support for Firefighters Has Changed  18:15 – Theft, Sabotage & Rare Internal Incidents  19:10 – When Hundreds Showed Up to Watch Everything (Pre‑Internet Era)  22:14 – Major Incidents: Ice Jams, Anthrax Scares & Plane Crashes  22:43 – The Mother & Three Children Fire: A Tragedy That Changed the Town  24:21 – Lunenburg Church Fire & Community Impact  26:40 – Pride, Training & “Leave the Truck Better Than You Found It”  27:22 – Firehall Camaraderie: Songs, Jokes & Brotherhood  29:04 – Leadership Under Pressure: Trusting Your Crew  30:17 – The “Holy F” Oil Truck Crash & Multi‑Agency Response  31:10 – Communicating With the Public During Crisis  33:38 – Working With Reporters: Honesty, Boundaries & Pressure  37:16 – Safety Advice for Residents: Detectors, Driving & Common Sense  40:27 – Mental Health in the Fire Service: What People Don’t See  48:03 – Humour as Survival: Pranks & Firehall Culture  57:18 – Staying Grounded During High‑Stress Calls  59:39 – Brotherhood, Legacy & 150 Years of Service Visit www.communicationspodcast.com for more detailed show info including photos and videos.

    1h 5m

About

We explore effective strategies for managing misinformation, coordinating resources, and maintaining public trust during wildfires and floods. Hear personal stories from the front lines, lessons from past emergencies, and insights on preparation and training. Our podcast offers valuable knowledge for professionals and anyone interested in crisis communications. Follow Wildfires, Floods, and Chaos Communications and stay informed on managing chaos in disasters, emergencies and crises. Find us on YouTube where you can watch recent episodes: https://youtube.com/playlist?list=PLVR9ZZ8PTuX6NAeUwUcCtdkZxeGh58fJF&si=hSeSjoS5X0nfujTV