The Big Questions: A Capita Learning Podcast

James Eynon

Hello & welcome to The Big Questions: A Capita Learning Podcast! In this series of conversations, Capita Senior Learning Consultant James Eynon meets with a range of L&D practitioners across industries & sectors to discuss The Big Questions in learning. In each episode, James and his guests explore how we can all learn & grow at work – and provide you with practical tips along the way.

  1. 06/13/2025

    What is the role of skills in an effective Employee Value Proposition?

    In this episode of Capita's The Big Questions, host Sian is joined by Rob Foster, L&D manager at LV, to discuss the critical role of skills development in retaining employees. They explore the meaty topics in learning; why is a growth mindset important? What is continuous learning? And what makes an effective Employee Value Proposition?

  2. 06/10/2025

    The Big Questions: Monthly Round Up – June 2025

    In our June edition, host Justice Onwuka is joined by his fellow consultants to discuss the impact of huge changes to level 7 apprenticeships, why people don’t want to be managers anymore, and some exciting news about an upcoming event… Content referenced in this podcast: https://www.peoplemanagement.co.uk/article/1920701/half-workers-no-longer-aspire-managers-report-finds https://www.personneltoday.com/hr/scrapping-level-7-apprenticeship-funding/ https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx

  3. 05/02/2025

    The Big Questions: Monthly Round Up - May 2025

    In our May edition, host Justice Onwuka is joined by his fellow consultants to discuss whether the education system is truly reflective of the world of work today. With the number of young people not in education, employment, or training (NEETS) increasing, what can we do to unlock this ’lost’ talent? We also explore the LinkedIn ‘Skills on the Rise’ report with a game of country skills bingo! What skill rates on the USA’s list, but not on the UK’s? Content referenced in this podcast: LinkedIn Skills on the Rise 2025: The 15 fastest-growing skills in the US | LinkedIn Skills on the Rise in 2025 https://www.gov.uk/government/publications/spring-statement-2025-document https://www.centreforsocialjustice.org.uk/library/lost-boys

  4. 05/02/2025

    The Big Questions: Monthly Round Up - April 2025

    In our April edition, host Justice Onwuka is joined by his fellow consultants to discuss the concept of task masking (not Taskmaster) and what it tells us about the way we measure workplace productivity. Plus, with TV show Adolescence making a huge splash worldwide, the group explore masculinity and mental health, and the need for better support systems in the workplace. Finally, there’s a sneak peak of our upcoming content, including our webinar on AI’s impact on the future of L&D, coming on Thursday 1st May at 11am – sign up here! Content referenced in this podcast: The Task Masking Trend: How To Stop Your Team From Faking Productivity Netflix series 'Adolescence': Teen masculinity in crisis – DW – 04/02/2025

  5. 03/14/2025

    The Big Questions: How do we drive the adoption of AI and other new technologies?

    In this episode of The Big Questions, host James Eynon is joined by guests from both Capita & the Financial Conduct Authority (FCA) to discuss ways to drive the successful adoption of generative AI tools. Together they explore the challenges and opportunities presented by generative AI, the importance of human-centric skills, and strategies for effective adoption and training within organisations. From the need for continuous experimentation, understanding workforce readiness, and the role of leadership in fostering a culture of innovation and learning; this podcast gives you the building blocks for successful AI adoption.

  6. 03/12/2025

    The Big Questions: Monthly Round Up - March 2025

    In our March edition, host James Eynon is joined by fellow consultant Justice Onwuka to discuss a recent report on the importance of ‘hope’ in leadership; what does it mean and what should leaders be doing differently? They also explore the latest research on the long-running saga of remote working vs productivity, and James explains why ‘quiet vacationing’ is not all it seems… Plus, a sneak peak of our webinar on AI’s impact on the future of L&D, coming on Thursday 1st May at 11am! Content referenced in this podcast: https://www.peoplemanagement.co.uk/article/1908527/trust-gap-half-employees-question-colleagues-remote-productivity-survey-finds https://www.gallup.com/analytics/656315/leadership-needs-of-followers.aspx https://www.capita.com/videos/big-questions-effective-hybrid-leader

  7. 02/17/2025

    The Big Questions: Monthly Round Up - Feb 2025

    We’re back! And we’ve got a brand-new series of monthly podcasts for you, sharing all the latest Workforce Development news & trends, alongside sneak peaks at what other things we’ve got coming up (from podcasts to events). In our February edition, host James Eynon is joined by fellow consultants Becca Hitchman, Ashleigh Rhymer & Justice Onwuka. Together they discuss the reported death of DEI initiatives, the changing face of remote work on its impact on working mothers, and the growing concern of loneliness in the workplace. They also explore the challenges of navigating change and uncertainty, particularly in relation to AI adoption and its implications for organisations. How do we bridge the gap between a desire to innovate, and the confidence & competence of people to deliver it?

  8. 10/21/2024

    How can learning technologies help us develop skills-based organisations?

    In the final conversation in the series on skills-based organisations, James speaks to Marc Zao-Sanders, CEO of Filtered Technologies, about the practical implementation of skills mapping and content tagging in learning and development. They discuss the challenges of creating a skills taxonomy framework, mapping skills to learning content, and the pros and cons of having a large content library. Marc emphasizes the importance of using technology and human expertise to effectively map content to skills, and highlights the interconnectedness of tags, skills, discovery, data, and content in the skills process. Check out the blog referenced in the conversation here: https://shorturl.at/N3zuQ

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About

Hello & welcome to The Big Questions: A Capita Learning Podcast! In this series of conversations, Capita Senior Learning Consultant James Eynon meets with a range of L&D practitioners across industries & sectors to discuss The Big Questions in learning. In each episode, James and his guests explore how we can all learn & grow at work – and provide you with practical tips along the way.

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