MISAC Connect Audio

MISAC

Welcome to MISAC Connect Audio, the official podcast of the Municipal Information Systems Association of California (MISAC). This podcast is your go-to resource for in-depth discussions, expert insights, and community stories that go beyond our MISAC Connect forum.

  1. 10/18/2025

    BONUS EPISODE: Exploring UCaaS with Packet Fusion

    BONUS PRE-CONFERENCE EPISODE In this conversation, Alex and Allen discuss the evolution and importance of Unified Communication as a Service (UCaaS) in the public sector. They explore the drivers for transitioning to UCaaS, the challenges faced by agencies with legacy systems, and the critical role of user adoption and change management in successful implementation. The discussion also highlights the significance of security and compliance, the need for a phased approach to migration, and the benefits of engaging knowledgeable partners like Packet Fusion to navigate the complexities of UCaaS transitions.Chapters00:00 Introduction to the Podcast and Its Purpose05:49 Understanding UCaaS and Its Importance12:04 Drivers for Transitioning to UCaaS17:40 Challenges and Considerations in UCaaS Migration23:44 Evaluating Vendors and Making Informed Decisions29:35 Understanding User Workflows for Successful UCaaS Implementation30:57 Common Pitfalls in UCaaS Migration34:16 Change Management and User Adoption Strategies37:11 Data Security and Compliance in UCaaS40:29 Phased Approach to UCaaS Transition42:50 Benefits of Full UCaaS Transition49:19 Getting Started with UCaaS Transition51:02 Final Thoughts and Partnering for Success52:43 Overview of Packet Fusion's Services Resources & Links:📌 Learn more about MISAC Connect Audio – Member Only Link📌 Connect with our guest: Packet Fusion -  LinkedInAlex Stanich – LinkedInVisit our MISAC Connect forum for more discussions and community engagement.Follow us on Twitter and LinkedIn for updates and announcements.

    53 min
  2. 07/21/2025

    From the Air Force to City IT: Introducing Bayley Dycus

    In this episode of MISAC Connect Audio, we welcome Bayley Dycus (City of San Ramon) as the newest host of our show and a member of the MISAC Communications Committee. We trace his 25‑year IT journey—from discovering networking in the U.S. Air Force through retail and state agencies to municipal service—and explore what drew him to public‑sector IT and keeps him passionate about enabling people through technology. Bayley talks about how he found MISAC, why he jumped into the Communications Committee (and now podcast hosting!), and his hope to make this show a go‑to resource for historical context, real‑world “right now” lessons, and forward‑looking conversations that help California’s municipal IT community drive the future instead of riding its waves. We close with a fun, rapid‑fire round: Can’t‑live‑without tech: Lansweeper for deployment, inventory, warranty tracking, and moreAlternate career path: Motivational speaker—“I’ll talk to anyone about anything”Favorite way to recharge: Live music & community park concerts (burrito optional)Top podcast pick: Love Your Money with Hilary Hendershott (financial advice & operating‑system mindset)Resources & Links: 📌 Learn more about MISAC Connect Audio – Member Only Link 📌 Connect with Bayley Dycus (City of San Ramon) – LinkedIn  Visit our MISAC Connect forum for more discussions and community engagement.Follow us on Twitter and LinkedIn for updates and announcements.

    38 min

About

Welcome to MISAC Connect Audio, the official podcast of the Municipal Information Systems Association of California (MISAC). This podcast is your go-to resource for in-depth discussions, expert insights, and community stories that go beyond our MISAC Connect forum.