Beyond Built: The Future of Facilities and Asset Management

Accruent

Ready to step into the dynamic world of facilities and asset management? Join us on "Beyond Built: The Future of Facilities and Asset Management," as we navigate through the latest trends and pressing issues in the industry, guided by experts and thought leaders. From cutting-edge AI and machine learning technologies to the fundamental power of robust data and analytics platforms, we dive into the strategies and tools that truly make a difference and propel the field forward. Our goal? To empower professionals, separate the game-changers from the trends, and provide insights that elevate the world of facilities management. This is “Beyond Built,” presented by Accruent.

  1. 12/03/2025

    Rewiring Healthcare: Atlanticare’s Tech-Powered Transformation

    Jordan Ruch of AtlantiCare describes the emotional and operational pressures facing healthcare workers, and how AtlantiCare is working to address them. By leveraging technology–especially AI and ambient note-writing–providers can spend more time with their patients. Jordan also explores the impact of AI in healthcare as a whole, from streamlining workflows to population insights. Jordan is the CIO of AtlantiCare, an award-winning integrated healthcare system. --------- Time stamps:00:22- In the News 07:22 - Jordan’s journey 15:36 - How AI reduces  burnout 23:45 - Building buy-in 28:43 - Rapid fire --------- Links:Find Jordan on LinkedIn Find Kristi on LinkedIn More about Accruent Subscribe on Apple Podcasts Subscribe on Spotify Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    33 min

  2. 10/08/2025

    Future-Proofing Oil and Gas: Aging Assets, AI, and the Human Factor

    In this episode of Beyond Built, hosts Kristi Flores and Jason Kraus interview Shane Mare, an Asset Integrity Engineer at West Side Corporation in Brisbane, Australia. They explore the transformative impact of AI and automation in the oil and gas industry, focusing on predictive maintenance, operational efficiency, and safety. Shane shares real-world insights on how AI is reducing unplanned downtime, optimizing maintenance programs, and helping engineers make sense of massive amounts of data. He also highlights the high stakes and accountability inherent in asset management. WestSide Corporation Pty Ltd is a Brisbane-based gas producer with gas production, significant reserves and exploration interests in Queensland. --------- Key Quotes:“ The consequence of failure in our industry is much higher. This is the risk to human life, almost unfathomable environmental damage. There's a push on us to be the best to not cause failures. So we've got to lead the way. I think that's why oil and gas has sort of always been ahead of the curve in this type of thing.” “ One thing that I'm praying for is some kind of automated platform where I can feed in all my failure data. you know, fault reports from operators and technicians that pick up a, a failure code from the, the text that they write, the story of how they found the machine, something failed. And, you know, I want it categorized into specific codes… I would love to see a platform that sort of does that automatically, where you can just upload all your data and it just gives you something back with very little in between.” “ There's a book on my shelf here, Rules of Thumb for Reliability Engineers, and there's a great quote in there. It hit me like a bolt of lightning when I read it the first time as a young engineer. It says, "When it hits the fan, it behooves you to demonstrate a bias for action." Because as engineers, we are so inclined to get stuck in the details. We could discuss details till the cows come home, but ultimately a decision needs to be made. Young engineers are especially susceptible to it. 'Cause they are somewhat afraid of making decisions.” --------- Time stamps:00:28 - In the news 06:47 - Shane’s take on the news 12:19 - Shane’s story 16:25 - The industry’s biggest challenges 21:24 - Why oil and gas is ahead of the curve 24:26 - Shane’s best advice 28:03 - Rapid fire --------- Links:Find Shane on LinkedIn Find Kristi on LinkedIn Find Jason on LinkedIn More about Accruent Subscribe on Apple Podcasts Subscribe on Spotify Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    32 min

  3. 09/10/2025

    Rethinking Tenant Engagement in a Hybrid Era

    Faron Brazis, Tenant Engagement Lead at Hobbs Brook Real Estate, shares how workplace analytics and data-driven strategies are transforming real estate decisions and tenant engagement. She shares how she’s optimized building operations, amenities, and events, ensuring that spaces are used efficiently and meet tenant needs. Hobbs Brook Real Estate is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders.  --------- Time stamps:00:24 - In the News 06:04 - Faron’s work 08:56 - Getting tenants engaged 11:55 - Using machine learning data platforms 16:10 - The sustainability front 19:28 - Rapid fire --------- Links:Find Faron on LinkedIn Find Kristi on LinkedIn More about Accruent Subscribe on Apple Podcasts Subscribe on Spotify

    22 min

  4. 08/06/2025

    From Data to Decarbonization: Rethinking ESG in Commercial Real Estate

    Chris Pyke, Chief Innovation Officer at GRESB, discusses the future of ESG in corporate real estate, and how data influences decision-making in the industry. Chris and our hosts also dive into the challenges of high data coverage and the innovation needed to maintain sustainability at scale. GRESB is a mission-driven and industry-led organization providing standardized and validated Environmental, Social, and Governance (ESG) data to financial markets.  -------- Time stamps:00:25 - In the News 05:41 - Chris’ take 07:14 - About GRESB 08:19 - Chris’ journey 10:00 - Data that shapes insights 21:14 - Managing information flow 31:32 - Rapid fire 37:59 - Final takeaways --------- Links:Find Chris on LinkedIn Find Eric on LinkedIn Find Marvin on LinkedIn More about Accruent More about GRESB Subscribe on Apple Podcasts Subscribe on Spotify

    38 min

  5. 07/02/2025

    The Future of Grocery: AI, Caper Carts, and the Rise of Connected Stores

    Nick Nickitas, GM, Local Independent Grocery at Instacart, describes today’s evolving grocery shopping experience. He encourages an experience driven by technology that enables personalization while supporting local, independent grocers. Our hosts and Nick discuss innovation and ethics in technology, all while enhancing and streamlining the grocery shopping experience. Instacart is the leading grocery technology company in North America, and works with grocers and retailers to transform how people shop. The company partners with more than 1,800 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 100,000 stores across North America on the Instacart Marketplace.  --------- Key Quotes:“ What makes it great for these grocery stores is they don't have the time or the energy to look at a lot of different vendors and try to figure out how these technologies are gonna work seamlessly together. And so Instacart has created this platform that makes it easy for retailers to be able to handle each part of how they build their digital business. And I think like, bringing the in-store environment to life has been a huge priority for us.” “Technology, I think, can be extremely productive. But I think we also know that it is destructive, right? There is a certain creative destruction that comes from technology, but I think if we are doing our jobs the right way, if we're doing good, technology can really unlock a tremendous amount of equality, and access to food in ways that maybe are not currently well served by our existing food supply chain.” “ One of the things that's been super delighting is we've got customers who have told us that they are shopping at the store because it has Caper Carts or they're shopping online from this retailer because of how great the retailer's online experience is. And when you hear that, it's like, great, I'm, I'm making an impact in the world. This is something that people really want and encourages you to go deeper and figure out what are more problems that we can do to solve for the customer.” --------- Time stamps:00:25 - In the News 06:25 - Nick’s take on AI 09:54 - Nick’s experience 12:20 - Embracing tech in new ways 25:54 - The ethics of influencing 27:39 - Rapid fire 34:13 - Final takeaways  --------- Links:Find Nick on LinkedIn Find Eric on LinkedIn Find Kristi on LinkedIn Find Richard on LinkedIn More about Accruent Subscribe on Apple Podcasts Subscribe on Spotify

    35 min

  6. 06/04/2025

    Harnessing Technology for Healthcare Innovation: How to Get it Right

    In this episode of Beyond Built, Niall Foy describes developments in AI for diagnosing and prescribing treatments, as well as the benefits and challenges of AI in data analysis. He emphasizes the need for clear problem statements, ethical business processes, and scalable solutions when using new technologies. Eric and Niall explore the importance of continuous learning and adaptability, especially in fast-paced environments like healthcare and pharmaceuticals.  Niall Foy is the Digital Business Product Owner at Johnson & Johnson. Johnson & Johnson  believes health is the foundation of a vibrant life. For more than 135 years, their healthcare innovation has empowered them to prevent complex disease, and create smarter, less invasive treatments. Time stamps:00:22 - In the News 09:03 - Niall’s journey 12:18 - Niall’s role and responsibilities 20:17 - Defining problems 30:20 - Technology uses 35:08 - Rapid fire 38:26 - Eric’s takeaways Links:Find Niall Foy on LinkedIn Find Eric on LinkedIn Find Richard on LinkedIn More about Accruent Subscribe on Apple Podcasts Subscribe on Spotify

    38 min

  7. 05/06/2025

    From Compliance to Competitive Advantage: Navigating ESG in 2025

    Miranda Mair and Craig Walter of ENGIE Impact discuss Environmental, Social, and Governance (ESG) in our industry. They dive into linking executive compensation to sustainability and the importance of top-down responsibility in implementing sustainability initiatives. They also discuss bringing social governance factors like workforce diversity and safety into ESG targets, as well as the role of carbon offsets and practical sustainability strategies. ENGIE Impact delivers sustainability solutions and services to corporations, cities and governments across the globe. Comprised of existing and proven ENGIE Group portfolio businesses, ENGIE Impact brings together a wide range of strategic and technical capabilities, to provide a comprehensive offer to support clients in tackling their complex sustainability challenges from strategy to execution. ENGIE Impact is part of the ENGIE Group, a global leader in the zero-carbon transition. ----- Timestamps:00:25 - In the News11:55 - About Miranda15:00 - About Craig19:44 - The pressure to reduce carbon footprints24:12 - Rolling out ESG guidelines31:43  - Helping customers get it right34:57 - Rapid fire--------- Links:Learn more about ENGIE Impact Find Miranda on LinkedIn Find Craig on LinkedIn Find Eric on LinkedIn Find Richard on LinkedIn More about Accruent Subscribe on Apple Podcasts Subscribe on Spotify

    42 min

  8. 04/09/2025

    From Wasted Energy to Smart Solutions: The Role of AI in Built Environments

    Sam Ramadori, CEO of BrainBox AI, helps us explore the evolving landscape of AI and its practical applications, especially in energy management and sustainability in built environments. He says AI has the potential to significantly reduce energy waste.  BrainBox AI uses deep learning, cloud-based computing, algorithms and a proprietary process to support a 24/7 self-operating building that requires no human intervention and enables maximum energy efficiency. --------- Key Quotes:SAM:  It's like driving your car: instead of going 50 miles an hour on the highway for several hours, which is the efficient thing to do, Imagine you drove that car and you go zero to 80, and then you bring it back down to 20, and then you go back to 72 and then you bring it back. If you did that, your gas consumption would be a disaster. Right. And that's what systems do today because they don't know what's coming.  SAM: Tt's exciting times, uh, to be in a firm like yours or ours because what used to be an impossible task to justify the investment to A CFO is now getting easier every week because they're seeing examples we had that connected to this, and we were able to collect that data in efficient manner, and so on and so forth.   SAM: That's where I see AI being able to help us leapfrog; it's going to not necessarily replace people as much as it's going to make us so much better at decision making by presenting us all of the relevant options  in order to make a change. SAM: Buildings account for a huge amount of emissions globally, period, right? Huge percentage. And then number two, there's studies out there—some of them might be a little bit dated—but on average, your average building wastes about 30% of energy. Right? Literally wastes 30%. Maybe things have gotten better in the last 10 years, let's say, and it's 20%. It's still a huge number. AI will allow us to go and tackle those problems so that buildings—we don’t have the average waste of 20%—we have the average waste of 2%. --------- Time stamps:00:19 - In the News 12:54 - About Sam 19:42 - Today’s AI capabilities 39:04 - Tech integration 45:55 - Rapid Fire --------- Links:Find Sam on LinkedIn Find Eric on LinkedIn Find Richard on LinkedIn More about Accruent More about BrainBox AI Subscribe on Apple Podcasts Subscribe on Spotify

    50 min
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Trailer

Ratings & Reviews

5
out of 5
9 Ratings

About

Ready to step into the dynamic world of facilities and asset management? Join us on "Beyond Built: The Future of Facilities and Asset Management," as we navigate through the latest trends and pressing issues in the industry, guided by experts and thought leaders. From cutting-edge AI and machine learning technologies to the fundamental power of robust data and analytics platforms, we dive into the strategies and tools that truly make a difference and propel the field forward. Our goal? To empower professionals, separate the game-changers from the trends, and provide insights that elevate the world of facilities management. This is “Beyond Built,” presented by Accruent.

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