Home Remodeler Toolbox

Bob Vance

Welcome to Home Remodeler Toolbox, where your tools to success are revealed! 🚀 Diving deep into the heart of the remodeling world, we bring you exclusive interviews with top leaders from the remodeling industry. Stay tuned as these experts reveal the perfect recipe to triumph. Home Remodeler Toolbox offers valuable insights and advice on professional development, industry standards, networking, and much more. Our content is designed to help you stay informed about the latest trends, connect with industry professionals, and access the resources you need to advance and grow your business.

  1. EP24: What Great Hiring Looks Like in the Trades with Ethan Bickley

    2d ago

    EP24: What Great Hiring Looks Like in the Trades with Ethan Bickley

    In this episode of Home Remodeler Toolbox, host Bob Vance sits down with Ethan Bickley, President and CEO of The Blue Collar Recruiter & Virtual Trade School, to talk about one of the biggest challenges facing contractors today: finding, hiring, and keeping skilled tradespeople. Ethan shares how his background in the Army, private security, operations, and recruiting shaped his approach to helping blue-collar companies build stronger teams. Bob and Ethan dig into why so many home improvement companies struggle with hiring, from weak job posts and slow follow-up to unclear pay ranges, poor onboarding, and lack of consistent sourcing. Ethan explains why contractors need to move quickly when they find a strong candidate, how benefits and compensation affect recruiting, and why “hope is not a strategy” when it comes to building a labor pipeline. They also discuss the future of the trades, the renewed interest in trade careers, and Ethan’s virtual trade school designed to help train, vet, and place new workers in HVAC, plumbing, electrical, solar, and other skilled trades. The takeaway? If remodelers want to grow, take on more work, and protect their reputation, they need to treat hiring like a core business system—not something they only think about when they’re desperate. Chapters: 00:00 — Welcome & Introduction Bob welcomes Ethan Bickley of The Blue Collar Recruiter and introduces the conversation around recruiting in the trades. 00:49 — Ethan’s Background: Army, Security & Career Transition Ethan shares his path from the Army and private security into business, leadership, and recruiting. 03:01 — Why Contractors Are Turning Down Work Bob and Ethan discuss how labor shortages are forcing companies to pass on jobs because they cannot staff them. 04:30 — When Hiring Feels Impossible Ethan talks about contractors feeling stuck after trying job posts, pay changes, and other hiring tactics without success. 05:52 — Why Niche Recruiting Matters They discuss the value of working with someone who understands the trades, the language, and the warning signs to look for. 08:05 — What’s Missing in Hiring Systems Ethan breaks down common hiring mistakes, including weak job descriptions, missing pay ranges, and overly long vetting processes. 13:29 — Hire Slow, Fire Fast? Finding the Right Balance Bob and Ethan discuss how quickly companies should move when hiring, and why the right pace depends on the role. 17:46 — Retention Matters More Than Ever Ethan explains why keeping strong employees is critical when skilled candidates are hard to find. 21:45 — Onboarding, Training & Company Culture They talk about how poor onboarding, unclear expectations, and organizational issues can push good people away. 26:07 — Pay, Benefits, Career Path & Culture Bob asks what matters most to candidates, and Ethan explains why compensation and benefits are often the biggest factors. 28:57 — Where Companies Lose Good Candidates Ethan shares why slow follow-up is one of the fastest ways to lose strong applicants to competitors. 32:53 — How to Build a Stronger Hiring Process Ethan outlines practical ways contractors can improve recruiting, including better job posts, faster calls, and clearer screening. 37:21 — Why Some Companies Always Have Candidates They discuss why consistent sourcing and having someone dedicated to recruiting makes a major difference. 40:14 — The Future of the Labor Shortage Ethan shares his thoughts on whether the skilled labor shortage may improve over the next five to ten years. 43:02 — Ethan’s Virtual Trade School Ethan explains how his virtual trade school helps train, vet, and prepare candidates for trade careers. 49:18 — How Contractors Can Prepare for the Future Bob and Ethan discuss how companies can get ahead of labor challenges by sourcing consistently and planning for growth. 51:51 — Final Thoughts & Wrap-Up Bob thanks Ethan for sharing his recruiting insights and closes the episode.

    51 min
  2. EP18: Surviving the Industry Through Continuous Learning, Adaptation, and Embracing Evolution with Monica Lewis

    10/29/2025

    EP18: Surviving the Industry Through Continuous Learning, Adaptation, and Embracing Evolution with Monica Lewis

    In this episode of The Home Remodeler Toolbox Podcast, host Bob welcomes Monica Lewis, President and Partner at J.S. Brown and Company, to discuss her 23-year journey from interior design graduate to executive leadership. Monica shares how her early experience in lighting, plumbing, and cabinetry showrooms built a strong foundation that led her into design sales, management, and ultimately her role as President in 2024. She explains that leadership uses the same creative muscles as design—identifying pain points, developing strategies, and managing execution. A key lesson she’s learned is adapting communication and expectations, recognizing that everyone approaches problems differently. She emphasizes humility, listening, and evaluating whether a process—not a person—is at fault. Her top advice for remodelers: start documenting SOPs (Standard Operating Procedures) and company structure early, reminding listeners that “you’re never too small” to prepare for growth and continuity. Monica also discusses company culture, calling for the end of the traditional divide between the “office side” (sales/design) and the “field side” (production). She encourages focusing on communication and solutions over blame, stressing that mutual respect is essential because “it takes both of us to bring this ship into port.” Addressing industry challenges, Monica points to the shortage of over 500,000 skilled workers and the loss of generational knowledge. As a leader in NARI’s Women in Remodeling initiative, she promotes continued education and embracing new technology. Monica also shares how J.S. Brown uses AI tools like BuilderTrend for client updates and Canvas for digital scanning, warning that ignoring AI is like refusing to learn CAD—“those who embrace it will lead the future.”

    58 min
  3. Ep17: 35 Years in Design, Media, and Mastering the Business of Remodeling with Eric Goranson

    10/15/2025

    Ep17: 35 Years in Design, Media, and Mastering the Business of Remodeling with Eric Goranson

    In this episode of The Home Remodeler Toolbox Podcast, host Bob sits down with Eric Goranson, Certified Kitchen Designer (CKD), long-time consultant, and home improvement media personality, to unpack the strategies and lessons learned over his 35-year career spanning design, media, and business. With over 35 years in the kitchen and bath industry, Eric offers a rare perspective on the realities of high-end design, effective management, and the pitfalls of scaling too quickly. He shares why he learned that "bigger is not always better" after managing a large design firm, and how he implemented "hard rules" requiring contract double checks (like customer signatures on physical door samples) to prevent costly $20,000 errors. Eric also emphasizes the necessity of saying "no" to difficult clients and the impact of being a "substantial partner" to your cabinetry vendors by limiting choices to four or fewer. Bob and Eric also dive into the challenges of managing a large sales team (likening the experience to "herding cats"), the dangers of relying on inaccurate building science information found on platforms like YouTube, and powerful, low-cost relationship marketing strategies. Eric details two key referral drivers: sending letters to job site neighbors and scheduling a crucial 350-day follow-up appointment before a warranty runs out. They also discuss his transition from local radio to national TV and how AI can be used for greater efficiency in managing tedious tasks and writing diplomatic communications. Whether you’re looking to solidify your internal systems, strengthen your client relationships, or navigate the future of digital marketing and building science, this episode offers remodelers vital lessons for maximizing profitability and success.

    1h 4m

About

Welcome to Home Remodeler Toolbox, where your tools to success are revealed! 🚀 Diving deep into the heart of the remodeling world, we bring you exclusive interviews with top leaders from the remodeling industry. Stay tuned as these experts reveal the perfect recipe to triumph. Home Remodeler Toolbox offers valuable insights and advice on professional development, industry standards, networking, and much more. Our content is designed to help you stay informed about the latest trends, connect with industry professionals, and access the resources you need to advance and grow your business.