The Insurgent Mindset

The Insurgent Mindset

Success in today’s ever-evolving business landscape demands radically different thinking and actions – what we call Insurgence. In this podcast, you’ll discover how to break free from the limitations of the “incumbent” mindset and transform your business by leveraging the “insurgent” mindset. Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace. To learn more visit www.insurgencegroup.com.

  1. 5d ago

    Build or Buy? AI Just Changed the Equation | Episode 45

    In this episode of The Insurgent Mindset, Matt and Rondo explore how AI is reopening one of the oldest questions in enterprise technology: should companies build or buy their software? For decades, the complexity and cost of building custom systems created a powerful moat for enterprise software vendors. AI agents are beginning to weaken that advantage, making customised software faster, cheaper and more adaptable to the way individual businesses actually operate. Matt and Rondo explore what this means for the SaaS model, from the rise of “SaaS bloat” and pressure on general-purpose applications to the emergence of AI-native challengers and outcome-based pricing. They examine why specialised, industry-specific software may prove more resilient, and why simply adding AI features to an existing product may not be enough for incumbents. But the biggest question isn't whether every company should start building its own software. It's which capabilities are strategically important enough to own, and where software can create new value or remove a meaningful constraint on the business. As the economics of enterprise software continue to shift, leaders face a new strategic choice: what should you build, what should you buy, and how quickly should you be willing to change course? -- Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace.  Learn more at www.insurgencegroup.com.    Subscribe to “The Insurgent Mindset” on Apple Podcasts, Spotify Podcasts or Youtube, and visit us as www.insurgencegroup.com to learn more.    Have questions or topics you’d like us to cover in a future episode? Email us at theinsurgentmindset@gmail.com.   This podcast is hosted by Matt Tice & Rondo Moses Produced by Faith Moavenzadeh Original Music by Caius Tice

    Build or Buy? AI Just Changed the Equation | Episode 45
  2. Sep 8

    Give Your Customers a Seat at the Table | Episode 43 with Simon Elliot

    In this episode, Matt and Rondo are joined by Simon Elliot to explore Customer Experience Thinking in the context of theInsurgent Mindset. What does it really mean to understand your customer? How close is your organisation to the people it serves? And what changes when customers become part of the process rather than simply the recipients of an experience?   The conversation explores customer proximity, human behaviour, co-creation, customer journey mapping and the role of technology in shaping modern experiences. It challenges leaders to look beyond data and efficiency and consider the human needs, behaviours and relationships that sit behind every customer interaction.   Connect with Simon Elliot:   https://www.instagram.com/si.elliott/ https://www.linkedin.com/in/si-elliott/  https://www.youtube.com/@TheCustomerExperienceLab https://www.tiktok.com/@customer_experience_lab --   Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace.  Learn more at www.insurgencegroup.com.   Subscribe to “The Insurgent Mindset” on Apple Podcasts, Spotify Podcasts or Youtube, and visit us as www.insurgencegroup.com to learn more.   Have questions or topics you’d like us to cover in a future episode? Email us at theinsurgentmindset@gmail.com.   This podcast is hosted by Matt Tice & Rondo Moses Produced by Faith Moavenzadeh Original Music by Caius Tice

    Give Your Customers a Seat at the Table | Episode 43 with Simon Elliot
  3. Aug 24

    The Biggest Mistake Legacy Businesses Make During Disruption | Episode 42 with Ed Harrison

    In this episode, Matt speaks with Ed Harrison, an experienced media and publishing executive who has worked across Fairfax Media, Yahoo 7, Isentia and, more recently, the Australian medical publishing sector. Ed has spent much of his career navigating industries undergoing rapid technological and business model disruption. The conversation explores what happens when established competitive advantages begin to disappear. Matt and Ed discuss the collapse of traditional media models, the growing importance of trust and direct customer relationships, why the middle of the market is being squeezed between scale and specialisation, and how AI is creating another major challenge for publishers and content businesses. They also explore how leaders can balance protecting the legacy business that funds the future with investing in what comes next, and why moving too slowly can leave organisations with surprisingly few options.  -- Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace.  Learn more at www.insurgencegroup.com.    Subscribe to “The Insurgent Mindset” on Apple Podcasts, Spotify Podcasts or Youtube, and visit us as www.insurgencegroup.com to learn more.    Have questions or topics you’d like us to cover in a future episode? Email us at theinsurgentmindset@gmail.com.   This podcast is hosted by Matt Tice & Rondo Moses Produced by Faith Moavenzadeh Original Music by Caius Tice

    The Biggest Mistake Legacy Businesses Make During Disruption | Episode 42 with Ed Harrison
  4. Aug 10

    The SaaSpocalypse: Why Companies May Stop Buying Software | Episode 41

    In this episode of The Insurgent Mindset, Matt and Rondo unpack whether the so-called “SaaSpocalypse” is really a temporary market correction or evidence of a much deeper structural shift. They explore why companies are beginning to replace SaaS tools with AI agents and custom-built systems, how the build-versus-buy equation is changing, and why general-purpose SaaS may face more pressure than specialised solutions. The conversation also examines what incumbent software companies must do to survive, why business models may need to shift from charging per seat toward outcomes, and how CEOs should think differently about software, strategic capabilities and competitive advantage. For leaders making technology and investment decisions today, the question is no longer simply what software to buy — but what capabilities should be built, owned and evolved. -- Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace.  Learn more at www.insurgencegroup.com.    Subscribe to “The Insurgent Mindset” on Apple Podcasts, Spotify Podcasts or Youtube, and visit us as www.insurgencegroup.com to learn more.    Have questions or topics you’d like us to cover in a future episode? Email us at theinsurgentmindset@gmail.com.   This podcast is hosted by Matt Tice & Rondo Moses Produced by Faith Moavenzadeh Original Music by Caius Tice

    The SaaSpocalypse: Why Companies May Stop Buying Software | Episode 41
  5. Jul 27

    Healthcare's New Power Players Won't Be Who You Expect | Episode 40 with Hitesh Vachharajanii

    In this episode of The Insurgent Mindset, Matt and Rondo sit down with Hitesh Vachharajani, a life sciences executive and founder with almost three decades of experience across pharmaceuticals, medtech and diagnostics. Together they explore why many organisations are applying AI to outdated business models, why efficiency isn't the same as transformation, and why the companies that rethink their operating model, not just automate it, will shape the future. From precision medicine and early disease detection to digital healthcare, clinical trials, patient engagement and the changing economics of healthcare, this conversation explores where the industry is heading and what leaders across every sector can learn from one of the world's most highly regulated industries. Above all, it challenges executives to think like insurgents before they think about technology. You can connect with Hitesh on LinkedIn. -- Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace.  Learn more at www.insurgencegroup.com.    Subscribe to “The Insurgent Mindset” on Apple Podcasts, Spotify Podcasts or Youtube, and visit us as www.insurgencegroup.com to learn more.    Have questions or topics you’d like us to cover in a future episode? Email us at theinsurgentmindset@gmail.com.   This podcast is hosted by Matt Tice & Rondo Moses Produced by Faith Moavenzadeh Original Music by Caius Tice

    Healthcare's New Power Players Won't Be Who You Expect | Episode 40 with Hitesh Vachharajanii
  6. Jul 12

    The Companies That Don't Rebuild Their Workforce Will Disappear | Episode 38 with Lisa Christy

    In this episode of The Insurgent Mindset, Lisa Christy joins Matt Tice and Rondo Moses to explore why HR can no longer remain a transactional support function. As AI accelerates the pace of business, organisations must rethink capability, workforce planning, leadership and culture together. The discussion explores why adaptability is becoming more valuable than experience, why CEOs must personally lead AI transformation, and why businesses that fail to build AI capability risk losing both talent and customers. Whether you're a CEO, executive, HR leader or business owner, this conversation challenges long-held assumptions about leadership and offers practical insights into preparing organisations (and people) for an AI-driven future. -- Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace.  Learn more at www.insurgencegroup.com.    Subscribe to “The Insurgent Mindset” on Apple Podcasts, Spotify Podcasts or Youtube, and visit us as www.insurgencegroup.com to learn more.    Have questions or topics you’d like us to cover in a future episode? Email us at theinsurgentmindset@gmail.com.   This podcast is hosted by Matt Tice & Rondo Moses Produced by Faith Moavenzadeh Original Music by Caius Tice   Connect with Lisa Christy on LinkedIn: https://www.linkedin.com/in/lisachristyhrdirector/

    The Companies That Don't Rebuild Their Workforce Will Disappear | Episode 38 with Lisa Christy

About

Success in today’s ever-evolving business landscape demands radically different thinking and actions – what we call Insurgence. In this podcast, you’ll discover how to break free from the limitations of the “incumbent” mindset and transform your business by leveraging the “insurgent” mindset. Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace. To learn more visit www.insurgencegroup.com.

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