Happy at Work | Coding Happiness into the AI Workplace - Podcast

1d ago

The Human Way to Use AI in Communication Without Sounding Robotic | with Regine Nelson

How to build effective internal communications across generations, cultures, roles, and work styles — without losing their voice or overwhelming employees?In this episode of Happy At Work, host Tatiana Koval speaks with Regine Nelson, an internal communications and employee engagement consultant, about making workplace communication more relevant and people-centered. Regine shares practical ways to understand your audience, tailor the delivery of messages, and maintain a consistent organizational tone.They also explore how tools such as Enneagram, DISC, and Myers-Briggs can help teams understand communication preferences and encourage participation. And as AI becomes more common in communications, Regine explains how to use it as a support tool while keeping human judgment, context, and authenticity at the center.Regine’s advice for leaders and communicators: stay curious about your audience, your business, and your profession.Connect with Regine: https://www.linkedin.com/in/reginenelson/Timecodes: 00:00 — Intro01:29 — Regine Nelson’s background in internal communications03:21 — Why one-size-fits-all communication no longer works05:47 — Learning from audience segmentation in external marketing09:12 — Personalizing messages while keeping a consistent brand voice11:43 — Managing communication with small teams and limited resources13:06 — Setting communication goals: what people should know, feel, and do16:35 — Segmenting communication in large international organizations18:26 — Using personality assessments to understand employee groups20:20 — AI’s potential for personalizing communication at scale21:37 — Helping people build the mindset and skills to act on change23:40 — Applying Enneagram insights to communication planning25:56 — Using group dynamics to encourage participation and build EQ27:41 — Keeping a human touch when using AI31:46 — 3tips for leaders: stay curious about people, business, and the professionSubscribe to Happy@Work for more insights on modern leadership, organizational performance, and human-centric workplace culture.#InternalCommunications #EmployeeEngagement #WorkplaceCommunication #CommunicationStrategy #PeopleCenteredLeadership #OrganizationalCulture #Leadership #AIandCommunication #HappyAtWork

Sep 29

Employer Branding Is Not Recruitment Marketing Anymore | Jess Mattewman

Employer branding is no longer just recruitment marketing - it is the difference between attracting people who fit and losing them after the first few months. Jess Matthewman, employer brand, people engagement, and culture transformation specialist with a marketing background, reveals how to build an employer brand that is authentic, holistic, and actually helps people want to stay.Why the old “best place to work” playbook is no longer enough? Jess shares practical advice on aligning employer brand with corporate brand, avoiding copy-paste EVP language, and using data from engagement surveys, website behavior, and alumni feedback to prove what is actually working.This episode is especially useful for HR leaders, employer brand practitioners, recruiters, people and culture teams, and marketers who want to move beyond surface-level employer branding and create something people genuinely believe in. If you want a stronger reputation, better-fit candidates, and a workplace experience that people talk about for the right reasons, this is essential listening.Timecodes:00:00 - Intro02:34 - What employer branding really means beyond recruitment03:35 - From selling jobs to shaping the full employee experience06:11 - Finding the right balance between attraction and reality07:37 - Why authentic employer branding starts with your real differentiators09:07 - The risk of saying “authentic” without doing the internal work10:34 - Do the groundwork first before creating content12:23 - What a holistic employer brand means across the employee lifecycle14:20 - Why employer brand must involve leadership, HR, and the wider business17:16 - Using offboarding data to improve experience and spot real issues18:40 - Alumni networks, boomerang employees, and keeping former employees connected19:36 - Handling layoffs with fairness, kindness, and support22:16 - How employee advocacy programs work best when they are authentic24:10 - Turning lived moments into shareable stories without forcing it25:39 - Rewarding ambassadors with skills and development, not just incentives26:55 - AI, employer brand content, and how LMM search behavior is changing discovery28:21 - Why human experience still matters more than automation29:17 - Setting guardrails for AI use, ethics, and organizational intent31:16 - Aligning corporate brand and employer brand without losing employee focus33:43 - How employer brand can also strengthen product and corporate reputation34:57 - Three tips for building an authentic, holistic employer brandSubscribe to Happy@Work for more insights on modern leadership, organizational performance, and human-centric workplace culture.#Employerbranding #recruitment #EVP #talentacquisition

Sep 22

Why Efficient Work Can Make Employees Miserable | with Thomas Bertels

What if better productivity, happier employees, and more satisfied customers were not a trade-off, but the same design problem? Thomas Bertels says most organizations still get work design wrong—and the hidden cost shows up in burnout, bureaucracy, and AI projects that speed up individual tasks but not the whole business.Tatiana Koval sits down with Thomas Bertels, a transformation expert, work design specialist, and host of the Work Matters podcast, to explore how leaders can redesign jobs and operating models. Hence, people actually want to do the work. Drawing on his experience with startups and Fortune 500 companies, as well as Hackman and Oldham's research, Thomas explains why meaningful work, autonomy, and feedback matter more than ever. If your team is dealing with too much bureaucracy, too many handoffs, or an AI rollout that feels more like task elimination than meaningful transformation, this conversation offers a practical way forward. Essential listening for HR leaders, middle managers, and executives who want work that performs better because it feels better to do.Connect with Thomas Bertels:• LinkedIn: https://www.linkedin.com/in/thomasbertels/• Substack: https://purposeworks.substack.com• Podcast: https://www.youtube.com/@WorkMatterspodcastTimecodes: 00:00 — Introduction: workplace design and the future of work01:18 — How AI can reshape jobs—for better or worse03:58 — The foundations of motivating work: meaning, autonomy, and feedback07:52 — How to assess the current state of work design10:39 — Why employee experience and efficiency are not a trade-off12:19 — Giving employees real influence over process improvement15:54 — Common work-design problems and practical ways to spot them20:08 — Rethinking workflows when adopting AI24:33 — Lessons from the Work Matters podcast27:28 — Building the right team to lead workplace redesign30:14 — What triggers organizations to redesign work31:53 — How to measure whether work-design changes are succeeding32:57 — Helping people embrace organizational change35:11 — Three key takeaways for leadersSubscribe to Happy@Work for more insights on modern leadership, organizational performance, and human-centric workplace culture.#WorkplaceCulture #WorkplaceMentalHealth #WorkplaceWellbeing #Happiness #TalentAcquisition #JobDesign #FutureOfWork #Leadership #HappyAtWork

Sep 15

Change Doesn't Fail, We Design It Poorly | Ashley Jablow

Why do organizational changes fail, and how can we design work that fuels us? In this episode, Ashley Jablow shares how intentional human-centric design elevates Workplace Mental Health, transforms Workplace culture, and boosts overall workplace well-being.We often blame employees or company culture when transitions fall flat. But the truth is much simpler: change doesn't fail—we design it poorly. Today on Happy@Work, I am sitting down with Ashley Jablow — founder of Wayfinders Collective and Life Design School, author, former Presidential Innovation Fellow at the White House, and ex-IDEO leader. Ashley brings her deep background in innovation, creativity, and practical change to show leaders how to guide their teams through complex transitions with clarity, courage, and care. We dive into how designing clear career strategies drives Happiness, strengthens talent acquisition, and builds resilient, adaptive organizations. Whether you are an executive leading a major corporate transition, an HR strategist looking to elevate employee retention, or a professional redesigning your career, Ashley's actionable strategies will help you navigate what's next. Connect with Ashley Jablow:• Website: https://www.wayfinderscollective.com/• LinkedIn: https://www.linkedin.com/in/ashleyjablow/Timecodes: 00:00 Welcome to Happy at Work00:31 Ashley’s path into design thinking02:25 Empathy as the foundation of people-centered design03:02 Bringing empathy into hiring, leadership, and organizational change04:49 The business impact: retention and employee advocacy07:06 Designing for diverse, global teams10:38 Questions leaders can ask to better understand their people14:11 Staying open when employee feedback challenges assumptions18:43 Common mistakes in workplace design thinking20:26 “Go slow to go fast” in leadership22:22 Leading as a whole person24:28 Closing thoughts and thank youSubscribe to Happy@Work for more episodes on modern leadership, organizational performance, and human-centric workplace culture.#WorkplaceMentalHealth #WorkplaceCulture #WorkplaceWellbeing #Happiness #TalentAcquisition #LeaderSkills #Leadership #EmployeeRetention #EmployeeEngagement #HappyAtWork

Sep 9

Gamal Yafai: The Key to a Fulfilling Career and Happy Life

How do you move inclusion from a checkbox exercise to a core business strategy? In this episode, Gamiel Yafai shares how designing for equity transforms Workplace culture, elevates Workplace Mental Health, and drives overall employee Happiness.For too long, organizations have treated diversity and inclusion as ad-hoc initiatives rather than fundamental architecture. Today on Happy@Work, we are sitting down with Gamiel Yafai—author, award-winning diversity strategist, and founder of Diversity Inclusion.Gamiel breaks down his actionable blueprint for "Inclusion by Design." We explore how leaders can build sustainable, long-term impact by aligning leadership behaviors with hard metrics, embedding inclusive practices across the entire employee journey, and using an authentic culture to strengthen talent acquisition and workplace wellbeing.Whether you are an HR leader refining HR best practices, an executive driving talent attraction strategies, or a founder building an inclusive Workplace culture, Gamiel’s practical and strategic insights offer a masterclass in modern Leadership.Connect with Gamiel Yafai:• LinkedIn: https://www.linkedin.com/in/linkedingamielyafai/Timecodes:00:00 — intro01:16 — Meet Gamel: diversity and inclusion strategist03:31 — What diversity and inclusion means in business07:11 — Common misconceptions and implementation mistakes12:29 — The business case for inclusion17:01 — Inclusive leadership and overcoming bias21:59 — Challenges: measuring progress and establishing a baseline26:03 — Turning diversity into innovation and business growth32:24 — Three practical actions for leadersSubscribe to Happy@Work for more insights on modern leadership, organizational performance, and human-centric workplace culture.#WorkplaceCulture #WorkplaceMentalHealth #WorkplaceWellbeing #Happiness #TalentAcquisition #InclusionByDesign #DiversityAndInclusion #Leadership #HappyAtWork

Sep 8

How to communicate layoffs | with Lynn Zimmerman

Most change communication fails for one simple reason: leaders talk to the project team, but forget the people who have to live with the change. Communications expert Lynn Zimmerman reveals how to keep employees informed, reduce resistance, and protect trust when your company is moving fast. If you are leading a merger, acquisition, restructuring, tech rollout, or any major transformation, this conversation shows why the real risk is not the change itself - it is confusion, overload, and the grapevine filling in the gaps. Tatiana Koval and her guest break down how to communicate sooner, smarter, and with more humanity. Connect with Lynn Zimmerman on LinkedIn Timecodes: 00:00 - Welcome and whychange communication matters for employees02:05 - Aline’s 25-year path through internal communications and consulting04:44 - Why employees are the most important audience in change06:20 - The biggest stakeholder mistake companies make during change09:20 - Why communications professionals must join early12:05 - How to reduce burnout by involving employees in the process14:42 - Using existing channels for two-way feedback17:35 - Balancing openness with confidentiality and legal limits20:56 - Global change communication across countries and offices25:11 - Using vision, mission, and values to unify global teams29:01 - Dignity and respect during layoffs and restructuring34:21 - Three final tips for leaders preparing for change36:16 - Why change communicators must stay flexible and ready to pivot Subscribe to Happy@Work for more insights on modern leadership, organizational performance, and human-centric workplace culture. #workplaceculture #layoffs #changemanagement #talentmanagement #communication #leaders #internalcommunications #HappyAtWork #Happiness

Aug 26

Stop Asking "Where Are You From?": Natsuyo Lipschutz on Leading Globally Without Stereotypes

How do you build true employee happiness and align international teams? In this episode, we break down how modern employer branding, effective cross-culturalcommunication, and remote work strategies must evolve beyond basic nationality traits. Traditional approaches to global management often fall short because they reduce complex human beings to simple country flags. Today on Happy@Work, we are sitting down with global leadership and communication powerhouse Natsuyo Lipschutz. Natsuyo is an international keynote speaker, a TEDx speaker, and the creator ofthe game-changing framework, "The Culture of One®". Instead of relying on rigid, outdated generalizations about where a person is from, Natsuyo explains how leaders can look beyond labels to understand the individual behind theculture. We dive into why "common sense" is never universal, how microscopic differences in daily communication styles completely shape workplace trust, and how leaders can navigate deep ambiguity to turn team differences into a competitive superpower rather than a cultural barrier. Connect withNatsuyo Lipschutz: www.linkedin.com/in/natsuyolipschutzTimecodes: 00:00 Introduction — Rethinking culture in the workplace 00:46 Why culture and communication matter more than ever 02:55 The “Culture of One” framework 04:08 A consulting story: when assumptions cause misunderstanding 06:53 The Three A’s: Acknowledge, Analyze, Adapt 10:28 High-context vs. low-context communication 16:17 How to prepare better questions across differences 19:42 Helping leaders work effectively with diverse teams 26:59 Powerful questions that shift perspective 30:13 The personal origin of the Culture of One approach 34:12 3 tips for deeper connection Subscribe to Happy@Work for more episodes on the future of leadership, international business culture, and workplace happiness. #CrossCultural #EmployerBranding #RemoteWork #GlobalLeadership #TheCultureOfOne#DiversityAndInclusion #HappyAtWork #NatsuyoLipschutz

Aug 19

Workplace Wellbeing That Actually Works: Dr. Louise Lambert on Fixing Broken Culture

Why do expensive corporate wellbeing programs fail, and what actually creates employee happiness? In this episode, Dr. Louise Lambert reveals why standalone initiatives fall short and how redefining your Workplace culture transforms Workplace Mental Health. Organizations spend billions every year on perks and apps, yet employee skepticism remains at an all-time high. Today on Happy@Work, I am sitting down with Dr. Louise Lambert — a Dubai-based positive psychology researcher and workplace wellbeing specialist with over a decade of research in the field. Dr. Lambert breaks down her upcoming research on the major disconnect between what management thinks it's providing and what employees actually experience day to day. We explore why traditional interventions fail and shift the focus to what truly matters: creating a culture where people feel seen, heard, respected, and valued through their everyday work experience. Connect with Dr. Louise Lambert through LinkedIn: https://www.linkedin.com/in/dr-louise-lambert Timecodes: 00:00 — Introduction to workplace wellbeing programs 01:53 — Why traditional wellbeing programs fail 07:39 — Why communication and trust matter 15:36 — Redesigning work for better wellbeing 28:27 — 3 practical tips for the leaders Subscribe to Happy@Work for more insights on modern leadership, organizational performance, and human-centric workplace culture. #WorkplaceWellbeing #WorkplaceCulture #WorkplaceMentalHealth #Happiness #TalentAcquisition #CorporateWellnessPrograms #EmployeeEngagement #EmployeeRetention #HRBestPractices #HappyAtWork

Happy at Work | Coding Happiness into the AI Workplace

The Human Way to Use AI in Communication Without Sounding Robotic | with Regine Nelson

Employer Branding Is Not Recruitment Marketing Anymore | Jess Mattewman

Why Efficient Work Can Make Employees Miserable | with Thomas Bertels

Change Doesn't Fail, We Design It Poorly | Ashley Jablow

Gamal Yafai: The Key to a Fulfilling Career and Happy Life

How to communicate layoffs | with Lynn Zimmerman

Stop Asking "Where Are You From?": Natsuyo Lipschutz on Leading Globally Without Stereotypes

Workplace Wellbeing That Actually Works: Dr. Louise Lambert on Fixing Broken Culture

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Happy at Work | Coding Happiness into the AI Workplace

Episodes

The Human Way to Use AI in Communication Without Sounding Robotic | with Regine Nelson

Employer Branding Is Not Recruitment Marketing Anymore | Jess Mattewman

Why Efficient Work Can Make Employees Miserable | with Thomas Bertels

Change Doesn't Fail, We Design It Poorly | Ashley Jablow

Gamal Yafai: The Key to a Fulfilling Career and Happy Life

How to communicate layoffs | with Lynn Zimmerman

Stop Asking "Where Are You From?": Natsuyo Lipschutz on Leading Globally Without Stereotypes

Workplace Wellbeing That Actually Works: Dr. Louise Lambert on Fixing Broken Culture

About

Information