PR in the Real World

Viva PR

PR in the Real World offers a unique perspective into the world of PR through the lens of a regional PR agency, Viva – recently named the CIPR's UK Small PR Consultancy of the Year. The podcast offers insights into PR, marketing, and communications and it is shaped by the communities Viva serves—both geographically and across key sectors such as healthcare, advanced manufacturing, education, and the public sector. The podcast highlights Viva's ethos that PR should be impact-driven, and guests offer tips on how to gain real-world results without necessarily relying on huge budgets or celebrity names. Hosted on Acast. See acast.com/privacy for more information.

  1. Jun 29

    How to Shape the Narrative with Autotrader’s Laura Harvey

    How do you build a multi-disciplinary corporate affairs function completely from scratch while navigating a high-stakes stock market flotation? In this episode of PR in the Real World, host Tony Garner sits down with Laura Harvey, Director of Corporate Affairs at Auto Trader, to map out the mechanics of leading a modern in-house communications department. Laura Harvey joined Auto Trader at a critical turning point in its corporate history, just as the legacy brand completed its massive print-to-digital transformation and prepared to float on the London Stock Exchange as a newly minted PLC. Laura shares her journey of constructing a comprehensive, in-house team responsible for an incredibly broad remit that spans financial reporting, crisis management, internal culture alignment, consumer PR  and regulatory public affairs. The conversation digs deep into how structural industry crises (specifically the 2015 "Dieselgate" emissions scandal) served as the unexpected catalyst for Auto Trader’s highly successful data-driven public affairs strategy. Laura reveals how providing objective consumer behaviour analytics transformed the business into an indispensable advisory partner for government bodies like the Department for Transport and the Treasury. From managing internal stakeholder networks across a 1,000-strong hybrid workforce to shifting your mindset from agency pace to deep institutional curiosity, this episode delivers an essential guide for corporate affairs leaders. From an operational and corporate governance perspective, this episode covers: The Architecture of an IPO Comms Function: Establishing mandatory reporting workflows, processes and investor relations frameworks from a blank sheet of paper.Data-Led Public Affairs Engineering: Leveraging proprietary commercial marketplace analytics to act as an authoritative information barometer for civil service policymakers.The Velocity Trap of Reactive PR: Moving beyond a perpetual, post-pandemic crisis footing by deliberately blocking out structural planning time to reset institutional strategies.The "Helicopter View" of Corporate Operations: Training internal communications teams to connect functional dots across siloed business units to unearth narrative synergies.Building a Tech-First Employee Culture: Transforming organisational values from a legacy, decentralised print operation into a unified, collaborative digital brand.The Agency-to-In-House Mindset Shift: Navigating the corporate transition by swapping multi-client rotation routines for deep, programmatic stakeholder management. Laura shares a behind-the-scenes look at Auto Trader's advanced collaborative workplace design within Manchester's Circle Square innovation district. She reflects on her early career roots executing consumer commodity indexing reports for Tilda Rice, launching digital television networks and navigating a surreal marine conservation media junket through Mexico and Guatemala. This discussion is required listening for: Corporate Affairs & Investor Relations Directors: Tasked with listed PLC compliance, macroeconomic tracking and multi-disciplinary department building.In-House Communications Managers: Seeking to expand their tactical remits into strategic public affairs, executive positioning and policy lobbying.PR Agency Account Directors & Founders: Looking to optimise their advisory services by truly understanding the internal regulatory and stakeholder pressures faced by corporate clients.Public Relations & Business Management Students: Analysing legacy brand transformations, marketplace dynamics and financial communication design. Hosted on Acast. See acast.com/privacy for more information.

    How to Shape the Narrative with Autotrader’s Laura Harvey
  2. Jun 1

    "It's a Great Time to Have a Brain" with Antony Mayfield

    What happens when you stop treating artificial intelligence like a simple tool and start treating it as a "cognitive accelerator"? In this episode of PR in the Real World, host Tony Garner sits down with tech prophet, author and CEO Antony Mayfield to unpack the reality of working alongside frontier AI models. Antony Mayfield, co-founder and CEO of digital change consultancy Brilliant Noise, has spent decades successfully calling technological shifts, from the initial corporate scepticism of social media to the sudden emergence of large language models (LLMs). Antony breaks down how he ripped up his agency's traditional operating structures to rebuild the business as a "living lab," providing clear operational strategies for any communications team looking to survive the next wave of automation. Moving past the basic "software-as-a-tool" approach, this episode explores complex, system-level change management. Antony outlines real-world workflows that went from weeks of production down to hours, including how his creative director prompted Claude to generate fully interactive website case studies and how his team entirely reconfigured a senior executive pitch deck for BMW over breakfast. Balancing deep curiosity with a disciplined, healthy scepticism, this conversation addresses the reality of rapid model updates, cybersecurity anxieties and the shift from conversational chatbots to autonomous, collaborative agent teams. From an operational and strategic perspective, this episode covers: The "Cognitive Accelerator" Metaphor: Understanding generative AI as an active thinking partner that speeds up strategic framing - while learning to spot the safety hazards of moving too fast.Building a Living Lab Team Culture: Why establishing cross-functional weekly "Show and Tells" accelerates organisational literacy far better than static corporate training modules.The Transition to Agentic Systems: Navigating the pivot from transactional prompt-and-response chatbots to sophisticated multi-agent workflows that automatically coordinate enterprise software.The "Services as Software" Shift: How the collapse of software production costs is fundamentally reshaping the billable-hours agency business model.Fostering AI Readiness & Psychological Safety: Why effective tech transformation requires leaders who admit they don't have all the answers, creating environments where teams can safely experiment, critique and fail.Why the Liberal Arts Still Win: How strong foundational skills in language, logic, philosophy and precise textual framing give communication professionals a distinct edge in an AI-driven market. Antony highlights the intense pace of international production through the lens of "involution," warns against the corporate trap of over-investing in rigid enterprise licenses without training for digital fluency and shares his personal media diet, including the Hard Fork podcast and Lenny Rachitsky's product management series. This episode is essential listening for: PR Agency Founders & Innovators: Transitioning away from legacy billing models toward productized services and agile operations.Chief Digital Officers & Change Consultants: Tasked with structuring secure, scalable AI integration plans for global brands.Creative Directors & Strategists: Looking to safely scale production and conceptual mood-boarding without losing artistic control or emotional resonance.Corporate Comms Leaders: Trying to balance near-future technological forecasting with steady, human-centric team leadership. Links and References Brilliant Noise - https://brilliantnoise.comBN Edition - https://bnedition.substack.com/Antonym - https://antonym.substack.com/Prepared Minds - https://brilliantnoise.com/prepared-minds/Lenny's Podcast - https://open.spotify.com/show/2dR1MUZEHCOnz1LVfNac0j?si=e0c080d940684c30Hard Fork - https://open.spotify.com/show/44fllCS2FTFr2x2kjP9xeT?si=3c36f7db396e4b5e Hosted on Acast. See acast.com/privacy for more information.

    "It's a Great Time to Have a Brain" with Antony Mayfield

About

PR in the Real World offers a unique perspective into the world of PR through the lens of a regional PR agency, Viva – recently named the CIPR's UK Small PR Consultancy of the Year. The podcast offers insights into PR, marketing, and communications and it is shaped by the communities Viva serves—both geographically and across key sectors such as healthcare, advanced manufacturing, education, and the public sector. The podcast highlights Viva's ethos that PR should be impact-driven, and guests offer tips on how to gain real-world results without necessarily relying on huge budgets or celebrity names. Hosted on Acast. See acast.com/privacy for more information.

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