On The Rocks

On The Rocks Podcast

Join Tillie and Loren in their new exciting podcast where the conversation flows like the delicious drinks in a dirty dive bar. Each week they will be bringing their unique voices talking all things running a creative business.

  1. Mar 1

    29: Clients Behaving Badly

    In this episode, Loren and Tillie crack open one of the most relatable topics in the creative service world: clients behaving badly — and yes, we mean everything from mildly annoying to “I’m about to yeet my laptop out a second-storey window”. We talk about why working with people is both the best and worst part of the job, and how client chaos isn’t always coming directly from the client — sometimes it’s the printers, third parties, or “helpful” outsiders who derail the process and create unnecessary stress. From there, we dive into the biggest client red flags we’ve learned to spot over time: the ones who don’t know what they want (but will “know it when they see it”), the ones who know what they want too much, and the clients who really just want someone to execute their idea — not hire a designer for strategic expertise. We unpack that tricky balance between collaboration and boundaries, and why it’s a gut-punch when you realise you’re being paid as a pixel pusher instead of a creative partner. We also rant (lovingly) about one of the greatest design crimes of all time: external feedback from mums, besties, Facebook groups and random strangers who are not the target audience. Because if your brand direction is being decided by people who aren’t buying from you… babe, what are we doing? Then we move into a true horror story: clients paying for branding, loving the final work… and then applying it badly. Filters, colour changes, logo mangling, drop shadows (BLASPHEMY), and ignoring the brand guidelines entirely. We make the case for “What Would My Designer Do?” stickers, because honestly, the world needs them. The episode wraps with a big reminder: good boundaries and strong processes protect everyone — you don’t have to work with every client, and saying “no” is sometimes the most professional thing you can do. And as a final plot twist, Loren receives an email mid-recording from a long-term client of five years who’s decided to take over her own email marketing to “avoid extra costs” — despite Loren repeatedly recommending the exact strategy the client now wants to implement. We unpack the weird emotional weight of letting go of long-standing clients, and why releasing stagnant work can create space for better-aligned opportunities. If you’ve ever dealt with nightmare feedback, brand guideline crimes, or clients who want you to replicate an AI-generated logo… this episode is for you.

    26 min
  2. Feb 15

    28: Pricing for Creatives

    In this episode, Loren and Tillie get into one of the most emotionally loaded topics in creative business: pricing your work without selling your creative soul. We unpack why pricing feels so personal — because it’s never just numbers. It’s tangled up in self-worth, money stories, confidence, fear of being seen as “greedy”, and the very real pressure of trying to build a sustainable business in a world where everyone wants a bargain (especially in those chaotic Facebook group comment sections). Tillie shares the mind-bend of moving from a senior corporate salary into running a creative business — and how identity, income, and self-value can get painfully intertwined when you’re suddenly responsible for creating your own paycheck. From there, we talk about one of the biggest pricing traps creatives fall into: pricing based on what you think people will pay, instead of what your work actually costs (in time, skill, expertise, and energy). We also get practical: know your minimum, cover your costs, pay yourself (seriously), factor in strategy and emotional labour — not just deliverables — and reverse engineer pricing from the life you want to build, not just your weekly expenses. We talk about the difference between flexible payment plans (hot) and discounting your value (self-sabotage), and why confident pricing is a filter for dream clients, not a lure for anyone with a wallet. The conversation also gets spicy around pricing culture online — from “proximity marketing” and inflated offers to the reality that high-paying clients can still be the hardest to work with. We explore the idea that you can overcharge if the value doesn’t match, and ask the uncomfortable but necessary question: if you doubled your prices tomorrow, what would need to change about the way you show up and deliver? We wrap by agreeing this topic needs a part two, because pricing touches everything: confidence, positioning, boundaries, sustainability, and the kind of business (and life) you’re actually trying to build.

    30 min
  3. Feb 1

    27: Season Two, Baby!

    We’re back. Like nothing happened. After an entirely accidental six-month hiatus, Loren and Tillie return to On the Rocks to kick off what we’re officially calling Season Two (because if you reframe it, it sounds intentional). In this episode, we catch up on where the hell we’ve been — from deep, uncomfortable brand soul-searching and backend business rebuilds, to full client calendars, winter hibernation, and the realisation that talking about your offers… actually makes people buy them. Shocking, we know. We unpack the realities of running creative businesses behind the scenes: why we rarely give ourselves the same strategic care we give our clients, the pressure of the “boss babe” 5am narrative, and why most of us are really just in pyjamas, in the dark, with our cameras off — not sipping ice lattes on walking pads. The conversation dives into content, visibility, and selling without selling your soul. We talk about the fear of being annoying online, the myth that everyone is seeing everything you post (spoiler: they’re not), and why showing up consistently matters more than being perfectly curated. Loren also shares her plan to aggressively test the Instagram algorithm with a month-long posting experiment, because at this point curiosity > fear. We wrap the episode by teasing what’s coming next this season — pricing your work, imposter syndrome, toxic positivity in creative spaces, AI, self-taught vs degree designers, personal branding, clients behaving badly, and the lessons we’re taking into 2026 after a big, transformative year. Same podcast. Less filtering. More opinions.Season Two is officially on.

    23 min
  4. Jan 18

    26: 'Cloud Dancer' a quiet revolution… or a creative cop-out?

    In this episode, Loren and Tillie dive headfirst into Pantone’s 2026 Colour of the Year reveal — Cloud Dancer — and let’s just say… it did not pass the vibe check. Described by Pantone as a sophisticated, meaningful hue, Cloud Dancer landed for us as little more than an expensive grey-white — or as we put it, the absence of colour. We unpack why this choice feels confusing, uninspired, and wildly out of step with the current creative landscape, especially in a moment where design is leaning into maximalism, anti-design, texture, and bold emotional expression. We critique Pantone’s flowery language (a lot of big words saying very little), the campaign imagery, and the broader messaging — questioning who this colour is actually for, and whether it reflects the cultural, political, and creative climate we’re designing in right now. We also discuss the possibility that Cloud Dancer is less about trend leadership and more about ragebait — a deliberate move to spark outrage and attention rather than inspiration. From ignored market research to underwhelming pastel palettes, bizarre collaborations (white Play-Doh? luxury white Post-its?), and déjà vu moments harking back to Ultimate Gray, we explore why this year’s choice left us feeling bored, frustrated, and frankly a bit angry. As designers who take colour seriously, we close the episode by inviting listeners to weigh in — because if Pantone won’t listen to the creative community, we sure as hell will. 🎧 Listen in, then come tell us — is Cloud Dancer a quiet revolution… or a creative cop-out?

    23 min

About

Join Tillie and Loren in their new exciting podcast where the conversation flows like the delicious drinks in a dirty dive bar. Each week they will be bringing their unique voices talking all things running a creative business.