Good Finds - Goodwill of the Heartland's Podcast

Goodwill of the Heartland
  • 5.0 (1)
  • Fashion & Beauty
  • Updated Monthly

Welcome to Good Finds, the official podcast of Goodwill of the Heartland! Dive into the world of thrifting, sustainability, and community impact as we bring you insightful and entertaining episodes that celebrate everything Goodwill has to offer. Each week, host Brent Watkins takes you on a journey through the unique and inspiring world of Goodwill. From uncovering the rich history of Goodwill Industries to exploring the latest fashion trends in our stores, Good Finds is your ultimate guide to shopping smart and making a difference. Whether you’re a seasoned thrifter or new to the Goodwill family, Good Finds offers something for everyone. Subscribe now and join us as we share the stories, tips, and truths that make Goodwill of the Heartland a force for good in your community.

Episodes

  1. 06/07/2025

    Empowering Through Choice: Inside Goodwill’s Day Habilitation Program

    In this heartwarming and insightful episode of Good Fine’s Podcast, host Brent Watkins is joined by Kari Harford, Lead Day Habilitation Specialist at Goodwill, to explore the meaningful work behind the organization’s day habilitation program. With over 21 years at Goodwill, Kari shares her journey from vocational counselor to spearheading the launch and growth of a program designed to enrich the lives of individuals with intellectual and developmental disabilities, as well as mental health diagnoses. Kari explains that the program offers flexible scheduling and a wide variety of person-centered activities, ranging from cooking and crafts to volunteering and using public transportation. Emphasis is placed on teaching soft skills like reading, coping, and socialization while promoting independence and community integration. Through carefully structured yet highly individualized plans, participants are empowered to choose how they spend their days—whether that's reading, learning bus routes, or planning group activities themselves. The conversation also highlights the evolution of the program, which started with just three staff members and now spans multiple locations including Cedar Rapids, Iowa City, and the Quad Cities. Kari reflects on how the program has become more community-focused over time, leveraging city buses and forming partnerships with local food banks and animal shelters to give participants real-world experiences. Kari shares inspiring stories of individuals who have made tremendous personal strides—like learning to manage emotions constructively, overcoming isolation, or independently navigating public transit. She also underscores the joy and mutual respect that exists within the program, noting how clients' enthusiasm and openness often serve as a reminder of the purpose behind Goodwill’s mission. This episode offers a touching look at the impact of choice, trust, and compassionate care. It’s a testament to how thoughtful programming and dedicated staff can help people of all abilities live fuller, more independent lives while contributing meaningfully to their communities.

  2. 05/07/2025

    Everything you wanted to know about shopgoodwill.com and Goodwill Reboot

    In this episode of the Good Finds podcast, host Brent Watkins is joined by Drew Giese, the manager of Goodwill of the Heartland’s e-commerce and Reboot operations, for an energetic and behind-the-scenes look at how donated treasures are given new life through technology and strategy. Brent and Drew walk listeners through the process behind ShopGoodwill.com, Goodwill’s online auction platform. The site is a thriving hub where unique, valuable, and collectible items from over 140 Goodwill agencies are listed and sold in eBay-style auctions. From rare Batman memorabilia to vintage marbles and uranium glass, Drew shares incredible finds that pass through the warehouse and the meticulous process used to determine their value. Drew also sheds light on Goodwill’s robust book reselling operations, which utilize platforms like Amazon and eBay alongside AI tools to optimize sales. A highlight includes their collaboration with Cash Monkey, which uses data-driven algorithms to determine the best channel for each donated book. The conversation shifts to Goodwill Reboot, a program dedicated to electronic donations and sustainable tech recycling. Listeners learn how donated computers, regardless of condition, are securely wiped to Department of Defense standards and either resold at affordable prices or responsibly recycled through a long-standing partnership with Dell. Drew also introduces the upcoming “Scrap Tops” initiative—launching on Earth Day—offering budget laptops for students and families. From local pickup options and combined shipping perks to authentication for high-end clothing and jewelry, Drew emphasizes transparency, value, and Goodwill’s mission-driven heart. Whether you're a savvy thrifter, collector, or environmentally conscious donor, this episode reveals how shopping (and donating) online with Goodwill is making a big impact.

  3. 04/07/2025

    Today's Evolving Workforce

    In today’s episode, host Brent Watkins sits down with Stacey Jones, Strategic Partnership Specialist at Goodwill, to explore how Goodwill partners with local businesses and organizations to help community members find meaningful work. Stacey explains her role in creating these partnerships, which range from housing authorities to job training programs, to help participants gain career skills and secure employment. Stacey shares her background in social work and nonprofit management, emphasizing her passion for using data-driven programs to make a broader community impact. She discusses how Goodwill is more than just a thrift store, revealing that their mission is centered on providing accessible job opportunities and personalized career support. The conversation delves into the evolving workforce landscape, with a particular focus on the challenges businesses face in finding qualified workers, and the changing expectations of job seekers, especially younger generations. Stacey also highlights Goodwill's diverse services, such as online training programs and career navigation, that help individuals from all walks of life access high-demand jobs in industries like manufacturing, IT, and healthcare. Listeners will also learn about Goodwill’s innovative approach to bridging the gap between employers and job seekers, and how the organization’s flexibility and local presence help address specific community needs. Stacey encourages businesses and individuals to explore Goodwill’s offerings through their website and to consider the mutual benefits of strategic partnerships that support both the local workforce and organizational growth. Tune in for an insightful discussion on workforce development, partnership building, and the evolving job market.

  4. 03/07/2025

    Thrift Talk with Amanda and Janice - Part 3

    In the final installment of the Thrift Talk series, Amanda and Janice wrap up their lively discussion on all things thrift, fashion, and collaboration. Longtime friends and colleagues, they share candid stories about their dynamic working relationship at Goodwill of the Heartland. From swapping creative ideas to tackling daily challenges, Amanda and Janice reveal what makes their partnership so rewarding—and occasionally hilarious. The episode also dives into the pressing issue of “fast fashion” and its impact on the environment. Amanda and Janice offer practical tips for embracing sustainable shopping habits and demonstrate how thrifting can be a fun, affordable, and eco-friendly alternative to mainstream retail. Lastly, the duo unpacks the role of social media in shaping public perceptions of thrifting. They address common myths and misinformation circulating online and provide listeners with tools to spot fact from fiction. Along the way, they highlight how Goodwill is more than just a store—it’s a force for community empowerment and sustainability. Tune in for a thought-provoking and entertaining conversation that will leave you inspired to rethink your wardrobe, support meaningful causes, and celebrate the art of thrifting.

  5. 02/07/2025

    Thrift Talk with Amanda and Janice - Part 2

    In the second installment of our 3-part series, Marketing Director Brent Watkins continues his engaging conversation with Amanda and Janice, two team members at Goodwill of the Heartland's store in Moline, Illinois. Together, they dive into the heart of "thrift culture" and share their experiences of working alongside incredible customers who make every day an adventure. Amanda and Janice reveal what sets Goodwill apart as a place where creativity, sustainability, and community converge. They talk about the joy of helping treasure hunters uncover unique finds and the rewarding relationships built with customers who share their passion for giving items a second life. The episode also takes a meaningful turn as Brent highlights Goodwill's mission-driven programs that empower local communities. From job training to skill development, Amanda and Janice discuss the transformative impact these initiatives have on the lives of individuals striving for brighter futures. Whether you're a seasoned thrifter, a Goodwill newbie, or simply curious about the movement that’s reshaping the way we shop, this episode offers a candid, heartwarming look at the people and purpose behind Goodwill’s work. Stay tuned for Part 3, where the conversation continues with even more stories, insights, and surprises.

  6. 01/10/2025

    Thrift Talk with Amanda and Janice - Part 1

    Join Brent Watkins, Marketing Director at Goodwill of the Heartland, for the first installment of an exciting 3-part series spotlighting the dedicated team at our Moline store. In this episode, Brent sits down with Amanda and Janice, two passionate team members, to uncover the ins and outs of Goodwill’s operations, the impact of its programs, and the vibrant thrift culture that makes every shopping trip an adventure. First, Amanda and Janice break down the mystery of Goodwill’s famous color tags, sharing tips on how to shop smart and score amazing deals while keeping sustainability front and center. Next, they delve into the heart of Goodwill’s mission: the voucher program, which provides vital assistance to community members in need, illustrating how each purchase fuels life-changing support and opportunities. Finally, they give listeners a behind-the-scenes look at what it’s like to work at Goodwill. From the joys of uncovering hidden treasures to the challenges and rewards of helping customers find exactly what they’re looking for, Amanda and Janice share heartfelt stories and insights about their experiences. Whether you’re a thrift enthusiast, curious about Goodwill’s community impact, or simply love a good story, this episode is packed with inspiration and practical tips. Tune in to Good Finds and see how Goodwill’s mission goes far beyond the sales floor! Be sure to subscribe for more episodes featuring Amanda, Janice, and other members of the Goodwill family.

  7. 12/11/2024

    Introduction: "Goodwill’s History and Heartland Legacy"

    In the introductory episode of Good Finds - A Goodwill of the Heartland Podcast, host Brent Watkins takes listeners on a journey through the rich history of Goodwill Industries, uncovering little-known facts and sharing inspiring stories about its mission and impact. Did you know that Edgar J. Helms, the founder of Goodwill Industries, had roots in Iowa? Brent begins by exploring Helms’ visionary work in 1902, when he started collecting donated goods to repair and resell, providing employment and resources to those in need. This “hand up, not a handout” philosophy became the foundation for one of the world’s most impactful nonprofit organizations. Brent also examines Goodwill of the Heartland's early operations, long before thrift stores became a cornerstone of the brand. In its beginnings, the organization focused on a can and bottle redemption and recycling operation, embodying sustainability and innovation. Today, Goodwill of the Heartland serves 19 counties in Southeast Iowa and Central Illinois, providing job training, employment support, and opportunities for independence to individuals facing barriers. This episode is a thoughtful introduction to the mission and programs of Goodwill, both globally and locally. Through compelling storytelling and fascinating historical details, Brent sets the stage for a podcast dedicated to exploring the people, programs, and purpose behind Goodwill of the Heartland. Tune in to discover how Goodwill is transforming lives—one “good find” at a time.

  • 7 Episodes

About

Welcome to Good Finds, the official podcast of Goodwill of the Heartland! Dive into the world of thrifting, sustainability, and community impact as we bring you insightful and entertaining episodes that celebrate everything Goodwill has to offer. Each week, host Brent Watkins takes you on a journey through the unique and inspiring world of Goodwill. From uncovering the rich history of Goodwill Industries to exploring the latest fashion trends in our stores, Good Finds is your ultimate guide to shopping smart and making a difference. Whether you’re a seasoned thrifter or new to the Goodwill family, Good Finds offers something for everyone. Subscribe now and join us as we share the stories, tips, and truths that make Goodwill of the Heartland a force for good in your community.

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