Community Matters

Community Industry Group

Community Matters is the new podcast hosted by Community Industry Group’s CEO Nicky Sloan that dives into community-driven solutions for pressing issues. Join Nicky as she catches up with community leaders to hear inspiring stories, expert insights, and actionable ideas to create positive change. 

  1. Oct 20

    Supporting working parents - building family friendly workplaces with Dr Rosina McAlpine

    In this episode of Community Matters, Nicky Sloan sits down with Dr Rosina McAlpine, author, researcher and educator, work and family wellbeing expert and the founder of Win Win Parenting, to explore why working parents are experiencing such high levels of stress, overwhelm and burnout, and what we need to do about it.   “We're asking working parents to work like they don't have a family, and we're asking them to raise a family like they don't need to work”, says Dr Rosina. The statistics are perfectly clear - three-quarters (73%) of Australian couple families with children under 15 have both parents working. Yet many of the systems we rely on, from school hours to traditional workplace arrangements, remain unchanged from a time when one parent was generally at home.  The pressures aren't shared equally either. Women continue to shoulder a disproportionate amount of unpaid childcare, household responsibilities and the often-invisible mental load of managing family life. Add the growing demands of supporting ageing parents, and it's easy to see why so many people in the "sandwich generation" feel stretched.  Rosina challenges the idea that managing work and family life is simply an individual responsibility. When there are so many working parents and so many of them struggle, the systems around them need to change.   Nicky and Rosina explore what genuinely family-friendly workplaces look like, and why traditional wellbeing initiatives, such as gym memberships and meditation programs, while well intentioned, often miss the mark for working parents dealing with competing responsibilities.   Rosina shares a practical five-step approach to creating workplaces where parents can thrive: understanding the challenges employees face,equipping leaders to respond,providing evidence-based support,building a genuinely family-friendly culture, andmeasuring the results.Importantly, they discuss how these approaches can work for organisations of all sizes and budgets, including community services providers already facing significant financial and workforce pressures. With women making up such a large proportion of the care workforce, ignoring this issue is not an option for the community sector. The conversation also looks beyond the workplace. From parental leave and childcare to community connections and support for families caring for children with additional needs or ageing relatives, Rosina reminds us that raising the next generation takes a village. This episode will affirm the lived experience of working parents everywhere and is essential listening for employers, leaders, colleagues, policymakers, and everyone who has a role in building healthier, more supportive communities. As Dr Rosina explains - when working parents thrive, the benefits reach well beyond the individual. They strengthen families, workplaces, communities and the next generation.  Supporting working parents isn't just good for families. It's good for everyone. Resources and Links: Win Win Parenting – Dr Rosina McAlpine: Evidence-based parenting and workplace wellbeing programs designed to help working parents and organisations thrive. Win Win ParentingFamily-Friendly Workplace Guide: Win Win Parenting 5-Step Free Guide for People Leaders. Fair Work Ombudsman – Flexible Working Arrangements: Information about employee rights and employer responsibilities when requesting flexible working arrangements. Flexible Working ArrangementsSafeWork NSW – Psychosocial Hazards: Guidance for employers on identifying and managing workplace risks to psychological health and wellbeing. Psychosocial HazardsAcknowledgement of Country Community Industry Group' podcast is recorded on beautiful Dharawal Country, and we acknowledge the traditional custodians of this land, and their Elders.  We acknowledge and respect their continuing culture, the world’s oldest living culture, and the contribution they make to the life of this region and our country.  We acknowledge that we live and work on Aboriginal land and recognise the strength, resilience and capacity of Aboriginal people. Music Credit: "Jarvic 8" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/

    Supporting working parents - building family friendly workplaces with Dr Rosina McAlpine
  2. Oct 6

    Surplus Food, Hungry Families - The Plan to Fix Food Waste with Melinda Lawton

    Every year, 1.7 million tonnes of food are wasted in NSW, the equivalent of 68 Olympic-size swimming pools. Meanwhile, 38% of households in the Illawarra Shoalhaven region are struggling to get enough to eat, with children going to school hungry and parents heading to work on an empty stomach. In this episode, Nicky Sloan speaks with Melinda Lawton, Project Manager at Healthy Cities Australia, about a practical plan to close that gap. Australia produces enough food to feed its people, yet it isn't getting to those who need it. Surplus happens for many reasons. A bumper season can mean more produce than anyone can sell. Pallets of frozen food may arrive with damaged packaging, or a product line may not sell as well as hoped. Too often, perfectly good food ends up in landfill, where it adds to our carbon footprint and creates further environmental problems. Melinda explains that food security is a fundamental human right that must be addressed before all else. Because of this, community services meant to focus on housing, mental health or therapy often spend much of their time addressing hunger and simply making sure participants have enough to eat. Through Food Fairness Illawarra, Healthy Cities Australia is working to establish a Regional Food Hub, nicknamed "The Depot." The hub would collect, sort, store and distribute surplus food to the communities that need it, taking the pressure of logistics and staffing off service providers so they can focus on what they do best. Surplus food would come from supermarkets, catering firms, cafés and other organisations. Melinda stresses that this is quality, healthy food. It is within its use-by date and meets all food safety requirements, and it's food that would otherwise be thrown away. In its early phases, The Depot will be a large storage and distribution centre. From there, the vision grows to include school lunch programs, composting and other flow-on initiatives that support people experiencing food insecurity and builds resilience for the community. The project is already taking shape. Ten MOUs are in place with partner organisations, including OzHarvest, SecondBite, Vinnies and Anglicare. The planning is done. What's needed now is the funding to support the infrastructure, so that agencies can sign up and become eligible to receive food for their communities. Victoria already has five hubs like this that Melinda and her team have been learning from, but NSW is yet to have it’s first. Melinda sees a great opportunity for the Illawarra to be the first, building resilience and food fairness in the region while cutting waste and environmental impact.  Melinda explains the plan and what it will take with a suitable space, refrigerated trucks for transport, operational capacity, with both paid and volunteer staff. Healthy Cities Australia has launched a GoFundMe campaign to raise the initial $137,000 needed to get the project moving. Realistically, they are pursuing $1.5 million to fully establish the hub and see where it can go from there. Winning the backing of governments and the broader community is a major focus for Melinda and the team. As Melinda puts it collaboration is key, " We want to take that pressure off and centralise a location and a service that allows food to be donated and disseminated but not have the smaller agencies have to deal with the intricacies and the logistics and the staffing and all of the requirements that food requires.”   Links: ·         Healthy Cities Australia: Healthy Cities Australia ·         Support the project via the GoFundMe campaign: Fundraiser by Healthy Cities Illawarra Inc : Help Us Deliver a Food Future for Everyone Acknowledgement of Country Community Industry Group' podcast is recorded on beautiful Dharawal Country, and we acknowledge the traditional custodians of this land, and their Elders.  We acknowledge and respect their continuing culture, the world’s oldest living culture, and the contribution they make to the life of this region and our country.  We acknowledge that we live and work on Aboriginal land and recognise the strength, resilience and capacity of Aboriginal people. Music Credit: "Jarvic 8" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/

    Surplus Food, Hungry Families - The Plan to Fix Food Waste with Melinda Lawton
  3. Sep 22

    Business Meets Charity - The Rise of Social Enterprise with Kylie Flament

    In this episode, Nicky sits down with Kylie Flament, the CEO of SECNA (Social Enterprises Coordinating Council of NSW & ACT), the peak body supporting social enterprises across NSW and the ACT. Kylie has a memorable way of explaining what a social enterprise is: "If a business and a charity had a baby, that's a social enterprise… they exist specifically to make the world a better place." We learn that social enterprises contribute as much to the economy each year as the mining sector, and employ more people, all while putting people and the planet first, yet they don't get anywhere near the subsidies mining does! Kylie and Nicky discuss why the business model matters and how a social enterprise can open up new revenue streams for community organisations, with far fewer strings attached than delivering a traditional community service.  They draw the connection between social enterprises and the circular economy. "We really need a new way of doing things," says Kylie, as social enterprises focused on re-use and repair are springing up around the world and Nicky and Kylie dig into the ethical questions we all face as consumers wanting to do the right thing in the modern marketplace, and how "business for good" can build trust. Kylie explains the main types of social enterprise including work integration social enterprises, which train and employ people who might otherwise be locked out of the workforce, and profit-distributing social enterprises, which give at least 50% of profits to a charitable purpose like the companies Who Gives a Crap and Humanitix. An important feature of social enterprise is a more gender equal playing field with half of all social enterprise leaders being women compared to one in 5 in other business areas. Kylie also explains why careful design matters as she delves into the risks of social enterprises which can sometimes reinforce the very problems they set out to solve and how SECNA helps founders avoid unintended consequences. The discussion explores four things social enterprises need to grow: access to markets through social procurement, access to capital, access to networks, and learning and development support. This is an eye-opening episode that demystifies the increasingly critical role social enterprises are playing in our communities and in the economy, and shows exactly what it will take for them to play an even stronger one. Resources and Links: ·       Social Enterprise Council of NSW & ACT website: SECNA Acknowledgement of Country Community Industry Group' podcast is recorded on beautiful Dharawal Country, and we acknowledge the traditional custodians of this land, and their Elders.  We acknowledge and respect their continuing culture, the world’s oldest living culture, and the contribution they make to the life of this region and our country.  We acknowledge that we live and work on Aboriginal land and recognise the strength, resilience and capacity of Aboriginal people. Music Credit: "Jarvic 8" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/

    Business Meets Charity - The Rise of Social Enterprise with Kylie Flament
  4. Sep 8

    Supporting the Strength of Women – Navigating Menopause with Georgia Watson

    Menopause affects 51% of the population directly (and 100% of us indirectly) so it’s a topic we really need to get better at talking about. In this episode, Nicky does just that as she sits down with Georgia Watson, Menopause Service Coordinator for the Illawarra Shoalhaven Local Health District, for a frank, refreshingly practical conversation about what menopause actually looks like, and the specialist support available for women navigating it. The numbers are eye-opening. While the average age of menopause in Australia is 51, perimenopause can begin years earlier and last up to seven years for some women. Around 80% will experience symptoms like joint aches, brain fog, and mood changes, with 20% facing symptoms severe enough to disrupt daily life. Add to that the fact that 40% of perimenopausal women experience anxiety or depression, and that 1 in 2 women will break a bone post-menopause, and it's clear why this deserves far more attention than it typically gets. Nicky and Georgia discuss how menopause so often collides with some of the biggest transitions in a woman's life: kids leaving home, career milestones, shifting relationships. Georgia unpacks how this overlap can quietly stretch and even erode resilience and coping capacity, amplifying the effects of symptoms for the individual. She also walks through what real support looks like: the ISLHD clinic's allied health-led approach, from initial assessments through to hormonal therapies, nutrition, exercise, and behavioural strategies tailored to the individual including the importance of strength, balance, and impact-based exercise for protecting bone density and long-term resilience as ageing progresses. This episode isn’t just for women going through menopause themselves. Nicky and Georgia make the case that menopause is a whole of community issue with relevance to partners, friends, colleagues, and employers alike and how awareness and simple practical shifts can make a real difference. Knowledge is power and this episode delivers it with warmth, honesty, and expertise. Whether you're navigating menopause yourself, supporting someone who is or just want to know more about it, there's something here for you and it’s reassuring to know that the women of the region have access to the services of Georgia and the team at the Illawarra Shoalhaven Menopause Service. Resources and Links: Illawarra Shoalhaven Menopause Service Illawarra Shoalhaven Menopause Service | Illawarra Shoalhaven Local Health District (ISLHD)The Jean Hailes website, which has a huge amount of information on women's health topics including menopause: https://www.jeanhailes.org.au/health-topics/menopause/Healthy Bones Australia website (factsheet on menopause and bone health): https://healthybonesaustralia.org.au/resource-hub/fact-sheets/ABC Conversations episode with Professor Jayashri Kulkarni who is a world leading expert in menopausal depression:  https://www.abc.net.au/listen/programs/conversations/jayashri-kulkarni-female-hormones-mental-health-rpt/105362644 Beyond Blue resource video with Prof Kulkarni discussing menopausal depression:  https://www.beyondblue.org.au/mental-health/womens-mental-health/perimenopause-menopause-mental-healthAcknowledgement of Country Community Industry Group' podcast is recorded on beautiful Dharawal Country, and we acknowledge the traditional custodians of this land, and their Elders.  We acknowledge and respect their continuing culture, the world’s oldest living culture, and the contribution they make to the life of this region and our country.  We acknowledge that we live and work on Aboriginal land and recognise the strength, resilience and capacity of Aboriginal people. Music Credit: "Jarvic 8" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/

    Supporting the Strength of Women – Navigating Menopause with Georgia Watson
  5. Aug 25

    Carrying Hope to Achieve a Home – Women’s Homelessness with Sabrina Hissey

    Older women are now the fastest-growing group experiencing homelessness in Australia, and record numbers are being pushed into crisis by eviction from long term rentals and then being unable to afford rapidly rising rents.  In this powerful episode of Community Matters, host Nicky Sloan sits down with Sabrina Hissey, Acting Operations Manager of ROCC for Women, a Specialist Homelessness Service delivering case management to women who are experiencing or at risk of homelessness in the Illawarra. Sabrina unpacks the complex and often overlapping challenges facing the women ROCC supports.  From contact with the justice system, mental health struggles, social isolation, drug and alcohol issues, and family and domestic violence. She explains how the service works alongside women to set their own goals, building trust and close relationships over time, while empowering them toward independence at their own pace. ROCC's approach is refreshingly human, they work with women to figure out their own goals, then walk alongside them, building the kind of trust that only comes from showing up consistently, over time.  The conversation doesn't shy away from the hard realities of a fractured system: a three-year wait for priority housing, even a lengthy waitlist at ROCC itself, and clients sleeping rough while they wait for support. Sabrina stresses why early engagement is critical, and why community members have a role to play too in paying attention, staying curious, and reaching out when someone they know might need help. Listeners will hear about ROCC's peer support initiatives, designed to combat isolation through non-judgemental, paid peer mentoring, and how Sabrina and Sabrina's own reflections on how she and her team look after themselves doing such complex and emotionally challenging work. Despite a recent shift to greater certainty with a welcome five-year funding model, demand continues to outpace resources. As Nicky points out, Australia is the second wealthiest country in the world, so the issue isn't a lack of housing as such, but its unequal distribution. Sabrina closes with a moving reminder: "Homelessness is something that can happen to all of us," alongside the incredible story of one woman whose tenacity ultimately led her from the depths of crisis to a private rental and a job. This episode is a reminder that dignity, stability and a safe place to live shouldn't depend on your bank balance and that hope and a belief in a brighter future, even when things feel bleak, are not misplaced but essential. Links and Resources:  ROCC for Women website: https://roccforwomen.org.au/#heroFor Emergency accommodation: Link2Home on tel:1800152152The NSW Domestic Violence Line: 1800 656 463For women at risk of homelessness due to FDV: Home - SASSI Phone (02) 4229-8523The homeless hub in Nowra: Shoalhaven Homeless Hub - SASSIFor young people, adults and families : Home | Southern Youth and Family Services Phone: tel:(02) 4221 7700Care South: Youth Support Services - CareSouthFor the Illawarra: Wollongong Homeless Hub | HomeWaminda- Mudgingaal Balaang  Women's refuge: Client Support - WamindaAge Matters- Age Matters - Empowering Older Australians - IRTAcknowledgement of Country Community Industry Group' podcast is recorded on beautiful Dharawal Country, and we acknowledge the traditional custodians of this land, and their Elders.  We acknowledge and respect their continuing culture, the world’s oldest living culture, and the contribution they make to the life of this region and our country.  We acknowledge that we live and work on Aboriginal land and recognise the strength, resilience and capacity of Aboriginal people. Music Credit: "Jarvic 8" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/

    Carrying Hope to Achieve a Home – Women’s Homelessness with Sabrina Hissey
  6. Aug 4

    Building a Workplace People Love - The Ripple Effect of Great Leadership with Jenni Hutchins

    In this episode of Community Matters, CEO of Warrigal, Jenni Hutchins, joins Nicky Sloan for a powerful conversation about leadership, workplace culture and how the way we treat our employees has a direct impact on the people they care for.  Jenni shares the remarkable story behind Warrigal achieving a 100% employee engagement survey response rate across more than 2,500 staff, breaking Australian records and proving that when people genuinely believe their voices matter, extraordinary things can happen. From reducing staff turnover to creating predictable care teams, Jenni explains how investing in culture doesn't just improve workplaces. It creates safer, more consistent care, helping older people feel known, loved and connected.  Together, Jenni and Nicky explore what it really means to build a values-driven organisation. They discuss why culture is much more than words on a wall, how it starts with the board and leadership teams setting the tone for the entire organisation, and why listening, psychological safety and genuine human connection are essential to creating environments where both employees and residents thrive.  The conversation explores how Warrigal's vision, A world where older people feel known, loved, and connected, shapes every decision the organisation makes. Jenni explains why this vision serves as the organisation's north star, influencing its culture, leadership and ultimately the experience of every older person in its care.  This episode is filled with practical leadership insights, inspiring stories and thought-provoking reflections for anyone leading a team, working in aged care, or wanting to create workplaces where people genuinely want to belong.  Links & Resources: Warrigal - Warrigal - Residential, Retirement & Home Care in Illawarra, Southern Highlands, CanberraAcknowledgement of Country Community Industry Group' podcast is recorded on beautiful Dharawal Country, and we acknowledge the traditional custodians of this land, and their Elders.  We acknowledge and respect their continuing culture, the world’s oldest living culture, and the contribution they make to the life of this region and our country.  We acknowledge that we live and work on Aboriginal land and recognise the strength, resilience and capacity of Aboriginal people. Music Credit: "Jarvic 8" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/

    Building a Workplace People Love - The Ripple Effect of Great Leadership with Jenni Hutchins
  7. Jul 21

    Growing Old Without a Home: Australia’s Hidden Housing Crisis with Natasha Debsieh

    In this important episode of Community Matters, Nicky is joined by Natasha Debsieh, Manager of Age Matters, an IRT Group initiative that supports older people across the Illawarra, Shoalhaven and Eurobodalla who are experiencing housing insecurity, social isolation and barriers to accessing the support they need. Drawing on her extensive experience working alongside some of the region's most vulnerable older people, Natasha shares the realities many face as they navigate housing insecurity, homelessness and the increasingly complex aged care system. Nicky and Natasha explore the uncomfortable fact that the fastest rate of growing homelessness in our region is for older people and particularly older women.  Natasha discusses the growing challenges for older Australians trying to access suitable housing and remain safely in their homes, and why stable, suitable housing is such a key foundation for living well later in life. “We are there to assist the amazing people that we work with to apply for, to access and to go through the journey of My Aged Care” explains Natasha. With compassion and honesty, Natasha reflects on the barriers older people encounter when accessing services, navigating the complexities of the My Aged Care system, lengthy waiting times, the limitations of phone-based assessments and the increasing prevalence of hoarding and squalor which Natasha describes as “a wicked problem”. She highlights the importance of person-centred support, helping people through times of crisis, and the vital role collaboration plays in helping individuals overcome barriers and access the services they need. The conversation also explores the work of Age Matters and its broader initiatives, demonstrating how community organisations can work together to support older people to remain safe, connected and independent for longer. Natasha shares stories of resilience and hope that show how the right support, at the right time, can make a lasting difference and how using a “housing first” approach can result in positive differences. This is sensitive discussion about the important work that Natasha and the Age Matters team (“inspiring, relentless, persistent” is how Natasha describes the team) are doing to support dignity, housing, ageing and the power of community, reminding us that every older Australian deserves the opportunity to age safely, with the support and stability they need to thrive. When people feel safe, stable and supported they are able to live quality lives and in turn contribute to their community. #CommunityMattersPodcast #AgeingWithDignity #AgeingWell #OlderAustralians #AgedCare #HousingSecurity #AgeingInPlace #CommunitySupport #HealthyAgeing #SocialInclusion #MyAgedCare Resources & Links: About the IRT Age Matters Program: Age Matters - Empowering Older Australians - IRTMy Aged Care - support for homelessness: Support for individuals who are experiencing homelessness or at risk of experiencing homelessness | My Aged CareAcknowledgement of Country Community Industry Group' podcast is recorded on beautiful Dharawal Country, and we acknowledge the traditional custodians of this land, and their Elders.  We acknowledge and respect their continuing culture, the world’s oldest living culture, and the contribution they make to the life of this region and our country.  We acknowledge that we live and work on Aboriginal land and recognise the strength, resilience and capacity of Aboriginal people. Music Credit: "Jarvic 8" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/

    Growing Old Without a Home: Australia’s Hidden Housing Crisis with Natasha Debsieh
  8. Jul 7

    FOSTER CARE: With Christine Wilde - It takes a village to raise a child

    In this heartfelt episode of Community Matters, Nicky Sloan is joined by Christine Wilde, an experienced Foster Carer with CareSouth, a community-based organisation that provides a range of services including Aunties & Uncles, Family Connections and youth and disability support services that support children, young people and families.  Drawing on her experience caring for 19 children over the years, Christine shares the realities of foster care, from the challenges children face when they first enter care to the incredible moments of watching them rebuild their confidence and simply enjoy being children again.  With compassion and honesty, Christine reflects on the importance of community in helping children and families through difficult times. She reminds us that every child's journey is unique and highlights how kindness, stability and supportive relationships can make a lasting difference in a child's life. She discusses the importance of routine, consistency, empathy and building trusting relationships, while reflecting on the rewarding experience of helping children heal and break the cycle of trauma.  The conversation also highlights the vital role caseworkers play in supporting both children and carers, the different ways people can become involved in foster care, and how others in the community can make a meaningful difference by supporting children and foster families in their community.  This is an inspiring conversation about resilience, hope and the extraordinary impact that ordinary people and supportive communities can have when they simply show up for a child in need.  Acknowledgement of Country Community Industry Group' podcast is recorded on beautiful Dharawal Country, and we acknowledge the traditional custodians of this land, and their Elders.  We acknowledge and respect their continuing culture, the world’s oldest living culture, and the contribution they make to the life of this region and our country.  We acknowledge that we live and work on Aboriginal land and recognise the strength, resilience and capacity of Aboriginal people. Music Credit: "Jarvic 8" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/

    FOSTER CARE: With Christine Wilde - It takes a village to raise a child

About

Community Matters is the new podcast hosted by Community Industry Group’s CEO Nicky Sloan that dives into community-driven solutions for pressing issues. Join Nicky as she catches up with community leaders to hear inspiring stories, expert insights, and actionable ideas to create positive change.