The Adaptable Chameleon Podcast

José Fernando Costa
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Figuring out how to become a COO while enjoying the process.

  1. 1d ago

    #97 Silence Is a Signal Too

    Every team is reading its leader. Not the org chart, not the strategy deck, but instead the small, repeated signals about what actually gets rewarded, defended, and repeated around here. This episode digs into the quiet distance between what leaders intend and what their teams receive. A manager privately calls someone's work excellent, then says nothing until the annual review, and wonders why initiative faded. A request goes out wrapped in language that sounds precise and means nothing, and four days disappear into decoding it. Someone volunteers to coordinate, builds the tracker, assigns the work, and never once touches it — then discovers the team has quietly chosen a different person to follow. A proposal gets full backing in a one-on-one and no defense at all in the room where it dies. A change initiative gets relaunched under a new name, again, while the one team that made the last version work goes unexamined. The through-line: teams don't act on what they're told, they act on what they observe. Recognition withheld is instruction. Vagueness is a tax someone else pays. Support that evaporates under resistance teaches a lesson that lasts far longer than the meeting. We look at where those signals leak, why good people stop volunteering, and what it costs to close the gap between stated intent and visible behavior.

    #97 Silence Is a Signal Too

  2. Aug 10

    #96 The wrong metric stayed green

    Some of the most expensive decisions in a working week don't look like mistakes. They look like diligence. You hold the standout application until the full shortlist is ready, because judging everyone on the same information is the fair thing to do. You put a senior technical voice into the room where commitments get made. You keep four things moving instead of sinking an hour into the one that's stuck. You make the case so completely that nobody in the room can argue back. None of it flags as an error. That's the problem. The bill shows up two quarters later, in a metric nobody connects back, charged to a person who wasn't in the room. This episode gets into the mechanics of that delay. Why a reviewer's presence can manufacture confidence without creating control, and leave everyone reasonably assuming someone else caught the risk. Why silence is never neutral — it's the only information the other side has about you, and they read it. Why switching tasks changes what's on your screen but not the state you're in, so the frustration you earned somewhere else lands on whoever asked you a fair question next. Why being right and being effective come apart faster than most competent people expect. And why goodwill reliably converts into more work long before it converts into more authority or more money — and what has to be named out loud for that to change. The common move: stop adding people, meetings, and controls on top of a gap, and close the gap instead. That conversation is harder, slower, and about ownership rather than calendars. It's also the only one that removes the failure.

    #96 The wrong metric stayed green

  3. Aug 3

    #95 Great Leaders Pick Clarity Over Comfort

    There's a category of workplace behaviour that looks like professionalism and functions as self-protection. It's rarely deliberate. It's almost never called out. And it quietly transfers risk from the person avoiding discomfort onto the people around them. This conversation takes apart four versions of it. The manager who softens feedback in a 1:1 because the honest version would make them the bad guy — while the team watches the underperformance continue and starts doing the math on what else their lead has been avoiding. The engineer who writes "might be worth breaking this up" instead of "break this up," keeping a get-out-of-jail card that turns into a blame fight the moment something breaks. The consultant who buries a delay under fifteen minutes of context, mistaking a client's exhausted "just go fix it" for agreement, and paying for it in the far worse conversation that follows. The manager who answers an unsolicited fix with "would you take responsibility if it's wrong?" and never sees another proactive idea from that person again. The mechanics are the same underneath. Ambiguity is comfortable because it can't be held against you. Volume feels like preparation. A hedge feels like humility. Deferring to process feels like rigour. All of it protects your position at the exact moment your position is what should be at risk. The alternative isn't bluntness for its own sake. It's deciding what you actually want before you open your mouth, then saying that — and leaving enough silence for the other person to genuinely respond instead of just agreeing to make it stop. It's separating kindness, which is how you treat people, from niceness, which is what you do to stay liked. It's asking what someone was trying to solve before you explain why it isn't their job. Trust doesn't come from being agreeable. It comes from being clear when clarity costs you something.

    #95 Great Leaders Pick Clarity Over Comfort

  4. Jul 27

    #94 Comfortable explanations, uncomfortable truths

    Most failures in a team don't come from bad intentions. They come from taking the easy explanation instead of the true one. This episode digs into the quiet substitutions leaders make without noticing: reassigning someone instead of having the conversation that would actually fix them, cutting scope instead of finding the dependency that's really breaking the sprint, staying silent about the behavior that's working instead of naming it out loud, taking credit for a win without asking what actually produced it, and promising a timeline the room wants to hear instead of the one the work demands. Each of these looks like a reasonable call in the moment. But each one is a shortcut around discomfort dressed up as a decision. The conversation traces what it looks like to catch yourself mid-shortcut: to go stand where the problem is instead of theorizing about it, to treat a win with the same scrutiny as a loss, and to say the harder sentence before someone else is forced to say it for you.

    #94 Comfortable explanations, uncomfortable truths

  5. Jul 20

    #93 Small signals, real leverage

    Most workplace friction doesn't come from bad intentions. It comes from vague signals nobody bothers to sharpen. This episode breaks down four specific mechanisms hiding inside ordinary team moments: how pronoun ratios in a conversation reveal where you actually stand faster than any tone of voice; why a request sized just below the threshold of a reasonable "no" gets adopted without ever being agreed to; how naming a hard constraint before a meeting turns forty minutes of circling into a ten-minute decision; and why a team that stops correcting each other isn't being kind, it's quietly eroding its own standard. Underneath all of it sits a harder question: when someone in front of you is struggling, is comforting them actually the right move, or is it the thing that guarantees they never fix the problem themselves? This is a conversation about reading the room with more precision than tone ever gives you, and using that precision to actually change outcomes instead of just describing them.

    #93 Small signals, real leverage

  6. Jul 13

    #92 Run on reality, not assumptions

    Most of the friction on a team doesn't come from bad people or bad intentions. It comes from operating on assumptions nobody ever checked. This episode digs into the habits that separate teams who run on real information from teams who run on guesswork dressed up as process. We get into why processes built away from the people who actually do the work fall apart the moment they meet reality and why the fix isn't more planning, it's proximity. We talk about the discipline of cutting a process back further than feels comfortable, on purpose, so you actually find out what's load-bearing instead of assuming. We break down why automation applied to a broken process just makes the waste move faster, and what has to happen before anything gets automated at all. We look at why treating people "the way you'd want to be treated" quietly breaks down once you're leading more than one kind of person and what it looks like to run a team around how people are actually wired. And we top it all off are the questions you're asking your team real questions, or decisions wearing a question mark. Underneath all of it is the same move: stop designing from what should be true, and start building from what is.

    #92 Run on reality, not assumptions

  7. Jul 6

    #91 The comfortable lie

    Every team runs on a hidden contract: say what you actually mean, own what you actually think. This episode pulls apart the moments where that contract quietly breaks. We look at what a weak objection is really telling you — and why answering it with facts and data almost always makes things worse. We talk about the difference between raising a concern and outsourcing it to someone else's mouth, and why the second one is never the safe move it feels like. We get into why detailed instructions fail exactly when they're needed most, and what has to replace them if you want a team that can act without you in the room. We unpack why a goal is really a pre-written list of things you've already agreed to give up, whether you've admitted that to yourself or not. And we take apart the most agreeable person in every meeting — the one who nods at everything — and why that person is quietly the most expensive one there. Different rooms, different stakes, same question underneath: are you dealing with what's real, or what's comfortable?

    #91 The comfortable lie

  8. Jun 29

    #90 What following through looks like

    Most of the friction people run into at work is a gap between the principles they claim to hold and the moment-to-moment choices those principles never seem to reach. The uncomfortable truth is that calling something a lesson, caring about quality, wanting to lead, working toward a purpose, never evolve if nothing actually changes downstream. This episode gets into what closing that gap looks like. What authority actually earns you when there's no title to lean on. Why wanting something too much can be the exact thing that stops it from getting done. What it takes to go first in a room full of people who are all equally lost but nobody's admitting it. Where purpose actually shows up if you stop searching for it in yourself. And the difference between surviving a failure and learning from one. Each of these is a small correction, the kind that changes what you do next, not just how you talk about what you did.

    #90 What following through looks like
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Figuring out how to become a COO while enjoying the process.

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