Insurance Technology AMPlified

Momentum AMP

The podcast where we explore how innovation is transforming the insurance industry. This is the place where technology and expertise come together to empower agents, carriers, and the industry alike. For more information, visit: momentumamp.com

  1. Episode 13: Faster, Smarter, and Digital: How ePay is Reshaping Insurance Payments

    07/30/2025

    Episode 13: Faster, Smarter, and Digital: How ePay is Reshaping Insurance Payments

    In this podcast episode, Peter interviews Zach Franz, the manager of strategic partnerships at ePay Policy, discussing the evolution of digital payment solutions in the insurance industry. They explore trends in financing, innovations in payment processing, and the benefits of using ePay for insurance payments. The conversation also touches on cybersecurity, AI applications, and the future of payment processing, highlighting ePay's unique offerings and commitment to enhancing the agency experience.

    36 min
  2. Episode 12: Agency in a Box: How Momentum + TrustedChoice.com Are Revolutionizing Insurance with Chip Bacciocco

    07/10/2025

    Episode 12: Agency in a Box: How Momentum + TrustedChoice.com Are Revolutionizing Insurance with Chip Bacciocco

    In this episode of the Momentum Amped podcast, hosts Michael Lebor and Peter welcome Chip from trustedchoice.com to discuss the recent merger and its implications for independent agents. They explore the excitement surrounding the merger, the feedback from the community, and the technological advancements that will enhance the agent experience. The conversation delves into lead generation, the importance of data and AI, and strategies for agents to improve their conversion rates. Chip shares valuable insights and advice for agents to thrive in the evolving landscape of the insurance industry.

    45 min
  3. Episode #11: From Paper to Digital: The Future of Insurance Certificates with Peter Teresi (Certificial)

    06/25/2025

    Episode #11: From Paper to Digital: The Future of Insurance Certificates with Peter Teresi (Certificial)

    In this conversation, Peter Teresi discusses his extensive background in technology within the insurance industry, focusing on the challenges and inefficiencies surrounding the management of Certificates of Insurance (COIs). He emphasizes the need for a data-driven approach to streamline processes and improve collaboration among stakeholders. Teresi introduces Certificial, a platform designed to connect the insurance industry with various verticals, enhancing operational efficiency and empowering independent agents with technology. The discussion also touches on the importance of partnerships and the evolving landscape of insurance technology. In this conversation, Peter Teresi discusses the challenges and innovations in the insurance industry, particularly focusing on the role of technology and data in improving operational efficiency and compliance. He emphasizes the need for better documentation practices, the potential of telematics, and the importance of AI in transforming the insurance landscape. The discussion also touches on the onboarding process for agents and the significance of change management in adopting new technologies.

    55 min
  4. Episode #10: Market Access & Growth: Inside the Agency Collective’s Model with Adam Urbania (The AC)

    05/19/2025

    Episode #10: Market Access & Growth: Inside the Agency Collective’s Model with Adam Urbania (The AC)

    In this episode of the Momentum Amplify podcast, Michael Lebor and Adam Urbania discuss the evolution of the Agency Collective, the importance of resilience in the independent insurance market, and the role of technology and AI in shaping the future of insurance. They explore the challenges faced by agents transitioning from captive to independent models, the significance of building relationships in a digital age, and the potential of market access and commercial lines rating to enhance agency operations. In this conversation, Adam Urbania discusses the various aspects of maximizing revenue opportunities for insurance agents, the importance of evaluating agent quality, and fostering community and networking among agents. He emphasizes the need for adaptability in the insurance industry and highlights the significance of succession planning for agency owners. The discussion also touches on the role of technology and partnerships in enhancing agent success.

    48 min
  5. Episode #9: Connecting Expertise: The Key to Agency Success with Ryan Deeds (Alkeme)

    05/15/2025

    Episode #9: Connecting Expertise: The Key to Agency Success with Ryan Deeds (Alkeme)

    In this conversation, Ryan Deeds shares his extensive experience in the insurance industry, discussing his career journey, the impact of AI on development, and the concept of vibe coding. He elaborates on his current role at Alchemy, an agency focused on growth through acquisitions and operational efficiency. The discussion also touches on the challenges of data management in agencies, the importance of effective governance, and the future of engineering in the context of AI advancements. In this conversation, the speakers delve into the evolving landscape of agency operations, emphasizing the integration of AI and technology to enhance efficiency and knowledge sharing. They discuss the importance of establishing a clear internal operating system, leveraging AI for practical applications, and the need for agencies to rethink their technology purchasing processes. The conversation also highlights the significance of connecting expertise within agencies and retaining institutional knowledge as the industry faces a labor shortage. Ultimately, the speakers provide actionable insights for agencies to navigate the complexities of AI and technology adoption.

    53 min
  6. Episode #8: AI-Powered Underwriting: A Game Changer? with Philip Charles (Semsee)

    05/08/2025

    Episode #8: AI-Powered Underwriting: A Game Changer? with Philip Charles (Semsee)

    In this podcast episode, Michael, Peter, and Adam discuss with Philip Charles-Pierre about the evolving landscape of the insurance industry, focusing on the role of technology, the importance of relationships, and the challenges faced in commercial lines rating. They explore how AI and data flow can enhance the efficiency of agents and carriers, while emphasizing the need for collaboration and partnerships to drive innovation. The conversation highlights the gradual changes in the industry and the potential for niche markets to thrive as technology continues to advance.

    54 min
  7. Episode #7: Inside the Mind of a Modern Insurance Leader: AI, Change & Team-Driven Growth with Teresa Kitchens (Sterling Insurance Group)

    05/02/2025

    Episode #7: Inside the Mind of a Modern Insurance Leader: AI, Change & Team-Driven Growth with Teresa Kitchens (Sterling Insurance Group)

    In this episode of the Momentum AMP podcast, Teresa Kitchens, founder and CEO of Sterling Insurance Group, shares her insights on the evolving insurance industry, the impact of technology and AI, and the importance of building strong relationships within the industry. She discusses the challenges and opportunities that come with change, emphasizing the need for agencies to adapt and grow in a rapidly changing environment. Teresa also highlights the significance of understanding AI and its potential to enhance agency operations, while acknowledging the fears and uncertainties that many in the industry face regarding its implementation. In this conversation, Michael Lebor and Teresa Kitchens discuss the complexities of running an insurance agency, emphasizing the importance of understanding the difference between being a salesperson and a business owner. They explore the need for effective training and support, the significance of having a clear vision for agency operations, and the role of technology and AI in enhancing agency efficiency. The discussion also highlights the necessity of communication within the team and with clients to foster a successful agency environment.

    52 min
  8. Episode #6: Navigating Agency Challenges in a Tech-Driven World with Ema Roloff (Roloff Consulting)

    04/28/2025

    Episode #6: Navigating Agency Challenges in a Tech-Driven World with Ema Roloff (Roloff Consulting)

    In this conversation, Ema Roloff shares her unique journey into the insurance industry, highlighting her transition from teaching to technology and sales. She discusses the impact of social media, particularly TikTok, on her professional development and audience engagement. Ema emphasizes the importance of focusing on problem-solving in technology implementation, especially in the fast-paced insurance sector, and reflects on the challenges of transitioning from core selling to consulting. The discussion also touches on the broader implications of AI in the industry and the need for a strategic approach to technology adoption. In this conversation, Ema Roloff and Michael Lebor discuss the challenges faced by insurance agencies, including the impact of technology, the aging workforce, and the importance of uniquely human skills in the age of AI. They emphasize the need for agencies to focus on solving core problems rather than just adopting the latest tools, and the significance of knowledge transfer within organizations. The discussion also highlights the role of AI in enhancing agency operations and the necessity for employees to develop digital literacy to adapt to changing job landscapes.

    59 min
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The podcast where we explore how innovation is transforming the insurance industry. This is the place where technology and expertise come together to empower agents, carriers, and the industry alike. For more information, visit: momentumamp.com

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