Aesthetics Business Cast

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The Aesthetics Business Cast brought to you by Hamilton Fraser Cosmetic Insurance. We hope you will join us and have a listen! Make sure you subscribe to our platforms so you never miss out on a podcast! Spotify: Aesthetic Business Cast iTunes: Aesthetics Business Cast Instagram: @hamiltonfrasercosmeticcover Twitter: @CosmeticCover Facebook: Hamilton Fraser Cosmetic Insurance

  1. Jul 27

    Fat-dissolving treatments: Understanding the risks and responsibilities with Dr Arturo Almeida

    In this episode of the Aesthetics Business Cast, Vicky Eldridge and Eddie Hooker are joined by Dr Arturo Almeida, consultant surgeon, international trainer and one of the leading voices in the field of injectable lipolysis. Over the last two decades, Dr Arturo has worked across clinical practice, medical education and industry, training practitioners in more than 50 countries and helping shape the medical strategies behind some of the best-known injectable lipolysis products on the market. He's internationally recognised for his work in the prevention and management of complications associated with fat-dissolving injectables and has developed the first (and to his knowledge, only) structured training programme in the world dedicated to this area. Fat-dissolving injectables remain one of the most misunderstood treatment categories in aesthetics, and this episode digs into why. In this episode, Dr Arturo discusses: Why fat-dissolving injections are so widely misunderstood in the UK The "3R rule": the right patient, the right area and the right technique Why these treatments are not a substitute for liposuction or weight loss injections The difference between GLP-1 medications and injectable lipolysis, and how the two can work together Why consultation, not technique, is where the magic happens The dangers of counterfeit products, poor training and the "anyone can be a trainer" problem in the UK Managing patient expectations and communicating what swelling and inflammation really mean What the data actually shows about complication rates Why the industry adopted Lemon Bottle without checking the science, and what that tells us Areas of the face and body where fat-dissolving injectables should never be used The regulatory reality that most of these products are classed as cosmetics and used off-label How a practitioner's response to a complication often matters more than the complication itself A must-listen for any practitioner offering or considering offering injectable lipolysis, and for anyone who cares about safe practice, thorough consultations and protecting both patients and their own professional reputation. For more on managing complications, consultations and treatment safety, visit the Hamilton Fraser Content Hub.

  2. Jul 6

    AI in your clinic: Hype, hidden risks and real applications with Ron Myers

    In this episode of Hamilton Fraser's Aesthetics Business Cast, we're joined by Ron Myers, aesthetic business coach, mentor, and one of the most experienced figures in the UK aesthetics industry. Ron's career spans some of the most pivotal moments in the sector. From working with Allergan on the UK launch of Botulinum Toxin in 1994, to co-founding The Consulting Room, building Wigmore Medical's specialist distribution model, launching the FACE Conference, and co-owning MediZen for 15 years, Ron has watched the industry grow from a niche corner of medicine into the multi-billion-pound sector it is today. Now, with the launch of Aesthetics AI, Ron is focused on what he believes is the next major shift: how artificial intelligence will reshape every part of running an aesthetic clinic. This episode dives into: How aesthetics has transformed across thirty years of practice and marketing Why AI is far more than a content creation tool The concept of AI "agents" and how a digital staff member could change patient communication, bookings and CRM workflows Ron's five-part framework for using AI in clinic: thinking, creating, communicating, analysing and automating The darker side of AI in aesthetics, from AI-generated complaints to manipulated before and after imagery How patient search behaviour is changing, and what it means for clinics positioning themselves as experts Where responsibility and indemnity sit when AI is involved in the patient journey Practical first steps for clinic owners who feel unsure about where to start A must-listen for clinic owners, practitioners and anyone serious about building a future-ready aesthetic business.

  3. Jun 15

    Managing patient dissatisfaction and protecting your reputation with Dr Uzma Qureshi

    In this episode of the Aesthetics Business Cast, Vicky Eldridge and Eddie Hooker are joined by Dr Uzma Qureshi, a GP with over 20 years of experience and Medical Director of the doctor-led, CQC-registered My Skin Clinic in Bradford. With a background that includes working as a lead clinician for the Health Service Ombudsman handling NHS complaints nationally, Dr Uzma brings a uniquely informed perspective to one of the most uncomfortable but important topics in aesthetics: what to do when a patient is unhappy. In this episode, Dr Uzma discusses: Why aesthetics is a particularly challenging environment for managing dissatisfaction The unique pressures faced by solo practitioners How communication breakdowns sit at the heart of most complaints A practical framework for responding: acknowledge, listen, empathise, explain, plan Why defensiveness escalates complaints and how to avoid it Building robust processes across the entire patient journey The critical role of documentation and record keeping How to handle negative online reviews and protect your reputation Fostering a clinic culture where mistakes can be discussed openly What the upcoming licensing regime and Trading Standards involvement will mean for practitioners Her single most important piece of advice for handling dissatisfaction Whether you're running a clinic, supervising a team, or simply keen to be prepared for every scenario, this episode offers practical, real-world guidance from someone who has handled complaints at the highest level. For more on managing complaints, record keeping and protecting your practice, visit the Hamilton Fraser Content Hub. To find out more about Dr Uzma Qureshi and My Skin Clinic, visit myskyn.co.uk.

  4. May 25

    The US skincare disruptor: Post procedure care and Hydrinity's UK launch with Brent Nixon

    In this episode of the Aesthetics Business Cast, Vicky Eldridge and Eddie Hooker sit down with Brent Nixon, Chief Operating Officer of Hydrinity Accelerated Skin Science, the fastest growing professional skincare brand in the US. With over 30 years of experience scaling high growth healthcare, aesthetics and technology businesses, including roles at Laserscope, GE Healthcare, Boston Scientific, CoolSculpting and Restoration Robotics, Brent brings a truly global perspective to the conversation. Hydrinity's origin story is unlike any other skincare brand. Born out of regenerative medicine and wound care science, the company originally developed advanced wound care products and drug delivery systems for oncology and hematology patients. That heritage now powers a unique dual-weight, injectable-grade hyaluronic acid technology that penetrates deep into the dermis, delivering visible results in as little as two weeks. In this episode, Brent discusses: Why Hydrinity has chosen to launch in the UK and Ireland in partnership with Unique Skin The science behind their proprietary low-molecular-weight HA and why it is a category disruptor How clinics can rethink post-procedure care to reduce downtime, redness and complications The "skinimalism" philosophy and why doing more with less boosts patient compliance The launch of Retisone, described as the most significant advancement in retinol science in 10 years How practitioners can reframe skincare conversations away from "selling" and toward better patient outcomes What UK clinics can learn from the US market, and what makes the UK a critical global player Whether you are a clinic owner, practitioner or aesthetics business leader, this episode offers valuable insight into the future of skin health, regenerative aesthetics and post-procedure recovery.

  5. 12/04/2025

    Dr Bob Khanna on the latest treatment trends transforming modern aesthetics Part 1

    In this episode of the Aesthetic Business Cast, we’re joined by Dr Bob Khanna, world-renowned aesthetic practitioner, educator, and pioneer in the field of facial aesthetics. With almost 30 years of experience, he’s recognised globally as a leading expert and serves as visiting Professor of Facial Aesthetics at the University of Seville and founder of the Dr Bob Khanna Training Institute, where he has trained practitioners worldwide in advanced injectable, thread lift, and regenerative techniques. He is also the founder of IAAFA which celebrates its 20th year this year. In today’s episode, we’ll be exploring the latest treatment trends transforming modern aesthetics, from thread lifting and non-surgical rhinoplasty, to the rise of regenerative treatments like polynucleotides. We’ll be discussing what’s driving these innovations, how practitioners can safely integrate them into their clinics, and why education and standards are more important than ever in this fast-evolving industry. We’ll also look ahead to what’s next for aesthetic medicine, the treatments set to define the next generation of practice, and how clinicians can stay ahead while maintaining excellence in patient outcomes. Whether you’re an experienced injector looking to expand your skillset, or a clinic owner curious about the future of aesthetic treatments, you won’t want to miss this insightful conversation.

About

The Aesthetics Business Cast brought to you by Hamilton Fraser Cosmetic Insurance. We hope you will join us and have a listen! Make sure you subscribe to our platforms so you never miss out on a podcast! Spotify: Aesthetic Business Cast iTunes: Aesthetics Business Cast Instagram: @hamiltonfrasercosmeticcover Twitter: @CosmeticCover Facebook: Hamilton Fraser Cosmetic Insurance