Brazen and Bold: Real, Raw, and Radically Honest Conversations for Entrepreneurs and Small Business Leaders

Heather Harris
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Welcome to Brazen and Bold—the podcast that dares to say what others won't. Hosted by Heather Harris, a behind-the-scenes powerhouse at Spark Pro Global, this show is your go-to space for real, raw, and radically honest conversations with entrepreneurs, salon owners, and business leaders who are rewriting the rules of success. Each week, we pull back the curtain on what it actually takes to build a business—and a life—you're obsessed with. From game-changing wins to "why did nobody warn me about this?" disasters, we're covering it all. Whether you're a salon owner ready to scale, a small business CEO learning to lead, or a creative founder tired of the BS, you'll find strategies, stories, and straight talk that help you grow with confidence. Expect guest interviews packed with bold lessons, behind-the-scenes insights, and actionable takeaways—plus a few laughs and "did-they-really-just-say-that?" moments along the way. If you're ready to ditch perfection, own your CEO role, and build a business with brazen confidence—hit play. Perfect for: Salon owners, service-based entrepreneurs, and small business leaders (5-50 employees) Learn: Business growth strategies, leadership lessons, and real-life entrepreneurial stories Want more? Visit https://sparkproglobal.com/getstarted to get connected.

  1. 1d ago ·  Video

    Google Just Changed the Rules: What Every Salon Owner Must Know

    Google's latest update is changing how businesses are ranked online, and many salon owners don't even realize they're at risk. In this episode, Heather Harris and Lucy sit down with industry innovator Kip Dodson to discuss the major Google update impacting reviews, rankings, and online visibility. They unpack why traditional review strategies may now hurt your business, how AI is reshaping local search, and why your online presence extends far beyond your website. You'll learn: •⁠  ⁠The Google review practices that could trigger penalties •⁠  ⁠Why your business may be invisible on Apple Maps, Yelp, or Bing •⁠  ⁠How AI is changing the way clients discover salons •⁠  ⁠The four areas every business owner should monitor monthly •⁠  ⁠How the Digital Basic Score helps identify hidden opportunities and weaknesses If you own a salon, spa, or service-based business, this conversation could save you from costly mistakes and help you attract more clients online. 🌐 A Moment's Peace Salon & Day Spa: https://amomentspeace.com/ 🌐 Digital Basic Score: https://digitalbasicsscore.com/ Follow Kip: 🔗 LinkedIn — https://www.linkedin.com/in/kip-dodson-4400944/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

    49 min

  2. Jun 9 ·  Video

    Get Out of Your Own Way: Leadership, Accountability & Salon Growth with Stephen Gomez

    What separates successful salon owners from those who stay stuck? In this powerful episode of Brazen & Bold, Heather Harris sits down with renowned salon business coach, bestselling author, educator, and leadership expert Steve Gomez. Steve has coached more than 700 salons worldwide and brings decades of experience helping owners improve profitability, strengthen culture, and become better leaders. But this conversation goes far beyond business systems and financial metrics. Stephen opens up about losing everything, rebuilding from bankruptcy, surviving pancreatic cancer, and the mindset shifts that transformed both his business and his life. Together they discuss: ✨ The biggest leadership mistake salon owners make ✨ How to build accountability without creating fear ✨ Why most owners stay trapped in the "busy swirl" ✨ The financial numbers every salon owner should know ✨ What it takes to build a people-first culture ✨ How to coach instead of manage ✨ The power of reflection, awareness, and discipline ✨ Why transformation always starts with mindset This episode is packed with practical leadership advice, financial wisdom, and the kind of honest conversation that can change the trajectory of your business and your life. 🌐 Stephen Gomez Salon: https://stephengomez.net Follow Stephen: 📸 Instagram - https://www.instagram.com/saloncoachsjg/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

    1h 1m

  3. Jun 1 ·  Video

    The Future of Salons: AI, Innovation, and Human Connection with Sam Brocato

    What does it take to stay relevant, innovative, and inspired after 54 years in the beauty industry? In this episode of Brazen & Bold, Heather Harris sits down with NAHA Lifetime Achievement Award winner, salon owner, educator, inventor, and industry visionary Sam Brocato. From dropping out of high school and building a multi-million-dollar salon company to pioneering AI-powered business systems, Sam shares the lessons that helped him thrive through decades of industry change. Together, they discuss: •⁠  ⁠The mindset that fuels lifelong success •⁠  ⁠Why curiosity is more important than talent •⁠  ⁠How AI is transforming salon operations •⁠  ⁠The future of human connection in beauty •⁠  ⁠The business metrics every salon owner should know •⁠  ⁠Why the beauty industry is more secure than most people think •⁠  ⁠How technology can create more time for creativity and guest experience Whether you're a salon owner, stylist, educator, or entrepreneur, this conversation will challenge the way you think about business, innovation, and what's possible in the years ahead. Listen now and discover why the future belongs to those who stay curious. 🌐 Sam Brocato Salon: www.sambrocatosalon.com 🌐 Together Beauty: www.togetherbeauty.com Follow Sam: 📸 Instagram — https://www.instagram.com/sambrocato/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

    57 min

  4. May 26 ·  Video

    From One Chair to Four Locations: How Lisa Sanger Built Wild Olive Without Losing Her Mind (Or Her Culture)

    What does it actually take to scale a salon from one location to four without losing your culture, your team, or your sanity? In this episode of Brazen and Bold, Heather Harris sits down with Lisa Sanger of Wild Olive Salon — a multi-location, multi-million dollar salon brand in North Carolina — to break down the real strategies behind sustainable salon growth. Lisa shares her biggest leadership mistakes, how she structures weekly team check-ins, why she separates commission from leadership pay, and the systems she uses to track stylist performance without micromanaging. She also opens up about building salon culture across multiple locations, identifying future leaders, retaining long-term team members, and balancing business ownership with family life. 🌐 Wild Olive Salon: https://wildolivesalon.com/ 📸 Wild Olive Salon Instagram: https://www.instagram.com/wildolivesalon/ Follow Lisa: 📸 Instagram — https://www.instagram.com/lisa_wildolivesalon/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

    54 min

  5. May 20 ·  Video

    Leadership Through Loss & Reinvention with Christopher Cody Hartle

    In this raw, funny, and deeply honest conversation, Heather sits down with Christopher Hartle from The Refine Network to talk about entrepreneurship, leadership, divorce, identity, mental health, addiction, growth, and what happens when the business you built no longer aligns with the life you want to live. From hilarious stories about getting fired for barricading a boss's house with Christmas trees to navigating the emotional reality of dissolving both a marriage and a seven-figure salon brand, this episode explores the human side of leadership that nobody talks about enough. They discuss: •⁠  ⁠Running a business with your spouse •⁠  ⁠Leadership during personal crisis •⁠  ⁠Why transparency matters with teams •⁠  ⁠Growth, reinvention, and identity shifts •⁠  ⁠Addiction, numbing, and emotional clarity •⁠  ⁠Building businesses that align with your values •⁠  ⁠What it really means to evolve as a leader This episode is vulnerable, hilarious, insightful, and incredibly real. 🌐 The Refine Network: https://www.therefinenetwork.com/ 🌐 Anagen 11: https://www.anagen11.com/ Follow Christopher: 📸 Instagram — https://www.instagram.com/christophercodyhartl/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

    57 min

  6. May 7 ·  Video

    Your Brand Needs Lore, Not a Logo — with Andi of Oui We Studio

    What if everything you thought you knew about branding was wrong? Heather Harris sits down with Andi, founder of Oui We Studio, to talk about what actually makes people obsessed with a brand. Spoiler: it has nothing to do with your logo. Andi introduces the concept of "lore" (think brand mythology), explains why your point of view is your most powerful marketing tool, and shares how human design can completely change the way you work and lead. They also get into AI, energy management, and why trying to appeal to everyone might be the thing quietly killing your growth. This episode is packed with the kind of clarity that makes you want to pull over and take notes. 🌐 Oui, We Studio https://www.ouiwestudio.com/ 🌐 Casa Noon https://casanoon.com/ 🎙 The Unschool Podcast https://www.ouiwestudio.com/unschool-podcast Follow Andi: 📸 Instagram — https://www.instagram.com/ouiwegirl 📸 Oui We Studio — https://www.instagram.com/ouiwestudio/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

    1h 3m

  7. Apr 30 ·  Video

    Stop Being the Bottleneck: How to Delegate, Scale, and Finally Lead

    If you've ever whispered to yourself "I just want my life back" — this episode is for you. Lauren Gartland of Inspiring Champions sits down with Heather and Lucy of Spark Pro Global for a raw, no-fluff conversation about what it actually takes to stop doing everything yourself and start leading like the CEO you are. From panic attacks mid-client to doubling profit margins, Heather and Lucy share the real stories, the hard lessons, and the practical steps that helped them — and the salon owners they serve — reclaim their time, their energy, and their businesses. In this episode, you'll learn: •⁠  ⁠Which tasks salon owners should never be doing themselves (hint: most of it is on your phone) •⁠  ⁠How to find hidden revenue already sitting in your salon software — untouched •⁠  ⁠What delegation actually looks like in practice, not just in theory •⁠  ⁠Why the biggest ceiling in your business might be you — and what to do about it Whether you're running a 5-chair salon or a multi-location operation, this conversation will challenge the way you think about your role, your time, and what becomes possible when you finally get out of your own way. 🌐 Inspiring Champions: https://www.inspiringchampions.com/ Follow Lauren: 📸 Inspiring Champions — https://www.instagram.com/inspiringchampions/?hl=en 📸 Lauren — https://www.instagram.com/gartland.lauren/?hl=en 🔗 LinkedIn — https://www.linkedin.com/in/lauren-gartland-0aa19a26/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

    1h 1m

  8. Apr 22 ·  Video

    From $200 and a Dream: How Anne Marie Krainich Built a Culture-First Salon Empire

    What does it take to go from a recently divorced single mom with a few hundred dollars to running a multi-location, award-winning luxury salon? Anne Marie Krainich, founder of Ottalaus Salon in Salt Lake City, Utah, joins Heather Harris on Brazen and Bold to pull back the curtain on all of it. The messy middle, the Monday she almost quit, and the systems that quietly made her unstoppable. Anne Marie shares how she went from behind the chair five days a week to leading a team across two locations, why she closes her salon one Monday a month for education and why the numbers actually support it, and how her team's passion for their own culture earned them a spot on Salon Today's Top 200 list. She also opens up about the Fearless Project, her nonprofit work empowering women coming out of domestic abuse and homelessness, and why the word fearless is at the heart of everything she does. If you're a salon owner who wants to build something meaningful, lead a team that truly loves coming to work, and stop running your business on gut feeling alone, this one is for you. 🌐 Ottalaus Salon: https://www.ottalaus.com/ Follow AnneMarie: 🔗 LinkedIn — https://www.linkedin.com/in/annemarie-krainich/ 📸 Instagram — https://www.instagram.com/annemarie_ottalaus/ 📘 Facebook — https://www.facebook.com/annemarie.krainich/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

    50 min
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Ratings & Reviews

5
out of 5
5 Ratings

About

Welcome to Brazen and Bold—the podcast that dares to say what others won't. Hosted by Heather Harris, a behind-the-scenes powerhouse at Spark Pro Global, this show is your go-to space for real, raw, and radically honest conversations with entrepreneurs, salon owners, and business leaders who are rewriting the rules of success. Each week, we pull back the curtain on what it actually takes to build a business—and a life—you're obsessed with. From game-changing wins to "why did nobody warn me about this?" disasters, we're covering it all. Whether you're a salon owner ready to scale, a small business CEO learning to lead, or a creative founder tired of the BS, you'll find strategies, stories, and straight talk that help you grow with confidence. Expect guest interviews packed with bold lessons, behind-the-scenes insights, and actionable takeaways—plus a few laughs and "did-they-really-just-say-that?" moments along the way. If you're ready to ditch perfection, own your CEO role, and build a business with brazen confidence—hit play. Perfect for: Salon owners, service-based entrepreneurs, and small business leaders (5-50 employees) Learn: Business growth strategies, leadership lessons, and real-life entrepreneurial stories Want more? Visit https://sparkproglobal.com/getstarted to get connected.

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