The Son of a Poor Man Podcast

Tom Taylor
  • 4.9 (9)
  • Entrepreneurship
  • Updated Semiweekly

Frank insights for small to medium size service based businesses to increase customer service strategies, leading to higher and more stable profits and personal satisfaction.

  1. 4d ago

    Ron Kailey - The Cheyenne Grizzlies

    Tom sits down with Ron Kailey, the driving force behind the Cheyenne Grizzlies collegiate baseball team that brought baseball to a new level in Cheyenne for 10 glorious years. Ron's emphasis wasn't on making the team profitable, but some of the lessons he learned running the team will resonate with those of us who are trying to make a go of a small business.

    31 min

  2. 6d ago

    Nine Things Customers Hate

    Tom's on his own again today, and he discusses some of the things that most turn off your customers. He talks about these hot-button issues and gives you advice on how to: Knock it off; Fix your process; and Retrain yourself and your staff

    23 min

  3. May 28

    Attack Mode

    Ty's on vacation this week, so Tom's on his own. There is no adult supervision on the show. Tom's talking about Attack Mode in today's episode.

    17 min

  4. May 26

    The Origin Story of Mr. B's

    With Tom off on vacation, Ty and Brian talk about how Mr. B's Heating and Cooling came about. It's a good reminder that no matter where you are in your life, you can start something new that will grow to a successful venture if you work at it.

    26 min

  5. May 21

    Be Problem Aware (A Life of Brian episode)

    Brian joins Tom for today's episode, and they talk about being problem aware. The longer you're in business, the quicker you'll spot the problems on the horizon, but you need to keep your eye out for them before the job, during the job, and at the end of the job.

    26 min

  6. May 19

    Start Your Business

    Tom and Ty talk about the beginning steps of starting your side hustle or alternate business. They cover: Flying your own flag Being loyal to your day job Working that teeter-totter

    26 min

  7. May 14

    Stan Hartzheim - Double H Mortgage - Part II

    Here's Part II of Tom's interview with Stan Hartzheim. In this episode, Stan gets into some of the community outreach he's involved in, and how it has helped him with his business. He didn't get into the outreach with the aim of getting more business, but it has been an unintended positive outcome.

    1h 1m

  8. May 12

    Don't Count Your Chickens Before They Hatch

    Tom and Ty talk about getting out ahead of your skis, and how that can be the downfall of a business, especially in the early days. Make sure to stay within your means, and don't make decisions based on what could happen -- be sure to base the decisions on what is happening.

    34 min
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Ratings & Reviews

4.9
out of 5
9 Ratings

About

Frank insights for small to medium size service based businesses to increase customer service strategies, leading to higher and more stable profits and personal satisfaction.

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